Business Development Executive

Your Role 🖥️

As a Customer Support Executive, you will:

✅ Resolve queries related to ERP, accounting, and GST modules.

✅ Provide technical & functional support via phone, email, and remote tools (AnyDesk, TeamViewer).

✅ Conduct virtual & in-person training for new and existing users.

✅ Troubleshoot & escalate issues to the technical team as needed.

✔ Skills:

🔹 Strong communication & problem-solving skills.

🔹 Basic accounting & GST knowledge (practical experience preferred).

🔹 Familiarity with remote support tools like AnyDesk/TeamViewer. (optional)

What We’re Looking For 💡

✔ Experience: Minimum 1 year in customer support for any software

✔ Education: Commerce graduate only.

Perks & Benefits 🌟

🚀 Opportunity to work in a leading ERP software company.

📚 Learn & grow with continuous training on new features.

👥 Work with a dynamic and skilled technical team.

Working Hours ⏰: 🗓 Monday to Saturday | 10:00 AM – 7:00 PM

Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)

1. Thorough understanding of IT products and services.
2. Proficient in mining & managing data through database portals & professional networks.
3. Generate appointments through activities like cold calls, email campaigns, and professional networking.
4. Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
5. Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
6. Proficiency in using the Zoho CRM system
7. Meet quarterly and yearly targets as assigned.
8. Maintain a healthy lead-generation pipeline.

Expectations:

1. Excellent communication, interpersonal, and phone skills
2. Ability to set up appointments proficiently using all inside sales activities.
3. Proven track record in cold calling, email marketing, lead generation, and networking with professionals
4. Able to thrive in a fast-paced environment and consistently meet deadlines.
5. Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
6. Familiarity with CRM, major database portals and professional networking platforms

Integration of user-facing elements developed by front-end developers

Build efficient, testable, and reusable PHP modules

Solve complex performance problems and architectural challenges

work on multiple projects with Product Development team

Contribute in all phases of the development lifecycle

Follow industry best practices

Develop and deploy new features to facilitate related procedures and tools if necessary Skills And Qualifications

Strong knowledge of PHP web frameworks ( Magento 1/2, Wordpress, YII, Laravel, Prestashop)

Understanding of MVC design patterns

Basic understanding of front-end technologies, such as JavaScript, jQuery, HTML5, and CSS3

Knowledge of object oriented PHP programming Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Good knowledge of relational databases, version control tools (like GIT) and of developing web services

Experience in common third-party APIs (Google, Facebook, Ebay etc) (OPTIONAL)

Job Overview

                         We are looking for a ML Architect to help us discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. They must have strong experience using variety of data mining and data analysis methods, building and implementing models, using/creating algorithm’s and creating/running simulations.  They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Automating to identify the textual data with their properties and structure form various type of document.

Responsibilities

• Selecting features, building and optimizing classifiers using machine learning techniques
• Data mining using state-of-the-art methods
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Processing, cleansing, and verifying the integrity of data used for analysis
• Creating automated anomaly detection systems and constant tracking of its performance
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Secure and manage when needed GPU cluster resources for events
• Write comprehensive internal feedback reports and find opportunities for improvements
• Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model.

Skills and Qualifications

• Strong Hands-on experience in Python Programming
• Working experience with Computer Vision models - Object Detection Model, Image Classification
• Good experience in feature extraction, feature selection techniques and transfer learning
• Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.
• Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.
• Good experience in exploratory data analysis, data visualisation, and other data preprocessing techniques.
• Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe
• Good knowledge in statistics,distribution of data and in supervised and unsupervised machine learning algorithms.
• Exposure to OpenCV Familiarity with GPUs + CUDA
• Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.
• We are looking for a candidate with 14+ years of experience, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
• Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

We are looking for a data scientist that will help us to discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. 

• Selecting features, building and optimizing classifiers using machine learning techniques
• Data mining using state-of-the-art methods
• Extending company’s data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance

• Excellent understanding of machine learning techniques and algorithms, such as Linear regression, SVM, Decision Forests, LSTM, CNN etc.
• Experience with Deep Learning preferred.
• Experience with common data science toolkits, such as R, NumPy, MatLab, etc. Excellence in at least one of these is highly desirable
• Great communication skills
• Proficiency in using query languages such as SQL, Hive, Pig 
• Good applied statistics skills, such as statistical testing, regression, etc.
• Good scripting and programming skills 
• Data-oriented personality