Business Developer

The Technical Consultant is responsible for the design, development and deployment of assigned technical functionality for client projects in the social services, health and human services domain. A technical consultant works under the guidance of the Technical Architect and/or Senior Technical Consultant on design and development issues. A technical consultant will act as technology expert on the client implementation projects on direct customer facing positions on Diona’s customer engagements around the globe.

Responsibilities:

• Works with the Technical Architect/Principal Technical Consultant/Senior Technical Consultant to implement the optimum solution with the chosen COTS platform
• Works within the project team to ensure that the project technical standards are properly applied
• Works as part of a team to implement client business requirements in a timely, performance-centric and configurable/maintainable manner
• Liaise with team members and COTS vendors (as applicable) to ensure a quality project deliverable
• Apply problem solving techniques and product capability knowledge to ensure best results for the client engagement
• Prepare and deliver domain best practice/product capability presentations
• Present a professional and knowledgeable image of Diona Technologies Limited to customers

Skills and Attributes:

• 3+ years of experience in Software Design, Planning and Development using Java and allied technologies
• Expert knowledge of JavaScript, Java and strong object-oriented development is a must
• Experience with integration technologies such as SOAP and REST web services, Apache Camel, Spring Batch is a must
• Knowledge of JDBC, SQL, XML, JSON and HTML is a must
• Experience in the social and human services domain and COTS implementation is a plus
• Experience with modern JavaScript frameworks such as NodeJS, ReactJS, ExpressJS, Angular is a bonus
• Experience with MongoDB or any NoSQL database is a bonus
• Experience with Android or iOS mobile app development a bonus
• Exposure to IBM rational software design tools is a plus
• In-depth understanding of the entire development process, including specification, documentation and quality assurance
• Should possess excellent written and verbal communication skills

Educational qualification:

Engineering Degree or equivalent from recognized institutes

Location – Bangalore

Domain: Automation Testing – Selenium Job Purpose • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications • Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools • Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams • Oversee technological delivery of the recommended automation solution roadmap across project teams • setting up end to end QA processes across Requirement Analysis,Test Strategy/Design and Test reporting • Participate in design and architectural reviews of proposed automation solutions across project teams • Designing & implementing enterprise wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing) • Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work • Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc. • Mentors/guides the team on technical knowhow • Adhere to company project standards and guidelines Mandatory Skills & Experience • 10-14 years of overall testing experience and atleast 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy • Hands on framework development for a Green Field Project • Strong hands on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUIetc. • Strong exposure on UI or API automation, hands on Webservices/Microservices automation • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins • Experience in Cloud tech preferably AWS • Experience on Cloud Platforms such as Sauce Labs, Perfecto • Functional tools like Selenium (mandate), Webdriver IO, NightWatchJS, etc • Should have basic knowledge of JMeter or any other equivalent Performance testing tool • Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc. • Industry experience on Financial Services is preferred. About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information • Gender Neutral Policy • 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) • Generous parental leave and new parent transition program • Flexible work arrangements • Employee Assistance Programs to help you in wellness and well bein

We’re looking for a Campaign Manager with hands-on experience using tools like Instantly, Clay, and Smartlead to build and scale cold outreach or lead generation campaigns that convert.

🔧 Responsibilities

• Plan, execute, and optimize outbound email campaigns using Instantly and/or Smartlead
• Use Clay to enrich lead data and personalize at scale
• Build and maintain lead lists, automate workflows, and monitor deliverability
• A/B test subject lines, messaging, and sequences to improve response rates
• Monitor KPIs like open rate, reply rate, positive response rate, and booked calls
• Collaborate with copywriters, sales teams, and growth teams to align on messaging
• Maintain a clean, segmented, and up-to-date lead database
• Generate reports and insights to inform campaign strategies
• Stay ahead of industry trends and new tools in the outreach/growth space

✅ Requirements

• 1–3+ years experience in cold email outreach, outbound marketing, or growth hacking
• Proficiency in Instantly, Clay, and Smartlead (or similar tools like Lemlist, Apollo, etc.)
• Strong understanding of email deliverability, personalization, and cold outreach best practices
• Experience working with B2B SaaS or service-based businesses preferred
• Solid grasp of sales funnels and lead gen workflows
• Analytical mindset with ability to derive insights from metrics
• Excellent written and verbal communication skills
• Self-starter with strong organizational skills and attention to detail

✨ Bonus Points

• Experience with LinkedIn automation tools or multi-channel outreach
• Knowledge of Zapier, Make (Integromat), or other automation platforms
• Familiarity with CRM systems like HubSpot, Close, or Pipedrive
• Background in sales development or growth marketing

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

Experience 5-10 yrs

Bangalore North- Western

1. **Office Management & Administration**

  - Oversee daily office operations to ensure the smooth functioning of the workspace.

  - Manage office supplies and equipment, ensuring all resources are available and in working order.

  - Coordinate maintenance and repairs to keep the office safe and efficient.

  - Handle document organization, filing, and data management for quick retrieval and better productivity.

  - Schedule meetings, coordinate travel, and support event planning for team or client events.

2. **Client & Partner Communication (Mandarin-English) **

  - Act as the primary liaison for Mandarin-speaking clients or partners.

  - Translate documents, emails, and other communications from Mandarin to English and vice versa.

  - Assist in meetings by providing translation or language support to ensure effective communication.

  - Coordinate with vendors or partners in Mandarin-speaking regions, ensuring all requirements are met and deadlines respected.

3. **Financial & Resource Management**

  - Assist in budgeting and expense tracking, keeping an organized record of office expenditures.

  - Manage petty cash and process reimbursements or invoices for the team.

  - Collaborate with finance or HR teams to process payroll, employee benefits, or expense reports.

4 **Coordination with External Stakeholders**

  - Coordinate with building management, vendors, and contractors for office upkeep.

  - Arrange logistics for client visits, including transportation, accommodation, and meeting schedules if needed.

  - Ensure compliance with local laws, regulations, and safety protocols.

5. **Administrative Support for Senior Management**

  - Provide executive assistance to senior leaders, such as managing their schedules, emails, and travel arrangements.

  - Prepare presentations, reports, and correspondence as needed.

6. **IT & Communication Systems Management**

  - Coordinate with IT support for the setup and maintenance of office computers, phones, and internet.

  - Ensure that communication systems (like video conferencing tools) are functional for smooth client calls.