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Associate Architect – Site Reliability Engineer (SRE)
Associate Architect – Site Reliability Engineer (SRE)

Associate Architect – Site Reliability Engineer (SRE) at NAM Info Pvt Ltd · Bengaluru (Bangalore) · 9 - 14 years · ₹5L - ₹25L / yr · Profitable · Posted 4 Aug 2026

NAM Info Pvt Ltd's logo

Associate Architect – Site Reliability Engineer (SRE)

Chaitra S's profile picture
Posted by Chaitra S
9 - 14 yrs
₹5L - ₹25L / yr
Bengaluru (Bangalore)
Skills
SRE
DevOps
Site reliability
skill iconDocker
Ansible
Linux/Unix
skill iconPython
Monitoring
Observability
prometheus
skill icongrafana

Associate Architect – Site Reliability Engineer (SRE)

Experience: 10–14 Years

Location: Bangalore


Required Skills

  • 8–14+ years of experience in Site Reliability Engineering (SRE), DevOps, or Cloud Engineering.
  • Strong hands-on experience with AWS (EKS, EC2, S3, VPC) and Kubernetes.
  • Expertise in Docker, Terraform, Ansible, and Linux administration.
  • Experience building and maintaining CI/CD pipelines using Jenkins or GitHub Actions.
  • Strong programming skills in Python, Java, or TypeScript.
  • Experience with Monitoring & Observability tools like Prometheus, Grafana, Datadog, New Relic, Honeycomb, or ELK.
  • Hands-on experience defining and managing SLIs, SLOs, SLAs, proactive monitoring, and incident management.
  • Good knowledge of SQL/NoSQL, OpenSearch, Elasticsearch, and AWS S3.
  • Experience troubleshooting production issues, RCA, and automation of operational tasks.
  • Strong communication skills and ability to work closely with development teams.


Key Responsibilities

  • Design, build, and maintain highly available, scalable cloud infrastructure.
  • Manage and optimize Kubernetes (EKS) clusters and containerized applications.
  • Develop Infrastructure as Code (IaC) using Terraform and Ansible.
  • Automate deployments, monitoring, and operational tasks using Python and CI/CD tools.
  • Implement SLIs, SLOs, monitoring dashboards, alerting, and observability solutions.
  • Troubleshoot production incidents, perform Root Cause Analysis (RCA), and reduce MTTR.
  • Support developers with infrastructure architecture, scalability, and reliability improvements.
  • Participate in on-call support and production issue resolution.


AI / GenAI (Preferred)

  • Experience implementing AIOps solutions for intelligent monitoring and incident management.
  • Hands-on experience using GenAI/LLMs (OpenAI, Azure OpenAI, Amazon Q, Vertex AI, etc.) for:
  • Automated log analysis
  • Incident troubleshooting
  • Root Cause Analysis (RCA)
  • Runbook automation
  • Predictive monitoring and alerting
  • Experience integrating AI solutions into DevOps/SRE workflows is an added advantage.


Good to Have

  • Istio / Service Mesh
  • GitHub Actions
  • Datadog / Honeycomb / New Relic
  • Elasticsearch / OpenSearch
  • Experience in cloud architecture and platform engineering
  • Exposure to AI-based infrastructure automation and observability
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About NAM Info Pvt Ltd

Founded :
2000
Type :
Services
Size
Stage :
Profitable

About

AI & Data Solutions by NAM Info Inc. help businesses innovate with advanced analytics, scalable IT services, and technology built for growth.
Read more

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Education & Certifications


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Work Schedule


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The Role

This role carries full architectural and operational ownership of the platform layer across a growing SaaS portfolio. The Cloud Architect owns AWS infrastructure standards — VPCs, account structures, networking, and compute design. Everything outside that lane is yours: the CI/CD platform, the observability and reliability stack, the event streaming infrastructure, the deployment pipelines, and the incident engineering model.

Architectural decisions are yours to make and defend, standards are yours to define and enforce, and the reliability of 20+ enterprise SaaS products depends on what you and your team build.

This is an AI-native engineering organisation. Where it is practical and safe to do so, you are expected to use automation and AI-assisted tooling to reduce toil — in CI/CD triage, infrastructure provisioning, observability workflows, and acquisition onboarding. The expectation is not to replace engineering judgement with automation, but to free it up for the problems that genuinely require it.

The Scale You Will Operate At

The portfolio consists of 20+ live, enterprise-grade SaaS solutions running concurrently. Each product serves enterprise customers and processes millions to billions of real-time requests. The architecture is serious: event streaming for real-time data pipelines, batch processing workloads running alongside live transaction flows, and multi-tenant enterprise-grade reliability expectations across every product.

You will design and operate the platform infrastructure that underpins all of it — scaling horizontally as each new acquisition joins the portfolio, without proportionally scaling cost, complexity, or headcount.

What You Will Own

Platform Architecture

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Event Streaming & Pipeline Infrastructure

  • Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines
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  • Ensure pipeline reliability, throughput, and cost are actively managed at scale

CI/CD & Deployment

  • Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products
  • Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures
  • Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified

Observability & Reliability

  • Own the full observability stack: Grafana, Prometheus, and Loki across all products
  • SLOs and error budgets defined per product; reliability tracked consistently
  • Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen
  • Incident response: on-call design, escalation playbooks, post-mortem facilitation
  • Automated remediation scoped to safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns; novel or ambiguous failures escalate to a human with full context attached

Acquisition Onboarding

  • Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture
  • Migration plan and execution for each portfolio company joining the platform — sequenced to avoid disrupting live operations
  • Target: full platform integration within a defined window per acquisition

A Note on Automation

Where automation is safe and failure modes are well understood — routine provisioning, known CI/CD failure classes, secrets rotation, cost anomaly flagging — aggressive automation is expected. Where automation would act on ambiguous signals or carry significant blast radius, human judgement stays in the loop. The goal is to reduce toil on solved problems, not to automate decisions that require engineering expertise.

Platform Stack

Area Stack / Standard IaC Terraform OSS / OpenTofu CI/CD GitHub Actions Event Streaming Architecture and tooling chosen for the workload Observability Grafana, Prometheus, Loki Log Management AWS CloudWatch, Grafana Loki Incident Management OpsGenie (startup tier) or Better Uptime Secrets AWS Secrets Manager / HashiCorp Vault OSS Containers ECS (default), EKS only where justified Cost Monitoring AWS Cost Explorer with custom dashboards What We’re Looking For

  • 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time
  • Strong Terraform depth across multi-environment, multi-account setups
  • CI/CD ownership across a multi-product environment with GitHub Actions
  • Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management
  • Hands-on Grafana, Prometheus, and Loki in production
  • AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer
  • SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture
  • Acquisition or greenfield platform integration experience strongly preferred

How You Work

  • Comfortable operating across multiple products simultaneously — context-switching without dropping standards
  • Cost-efficiency instinct — you optimise spend as a habit, not as a project
  • You treat automation as a tool for eliminating toil, not a substitute for engineering judgement
  • You document decisions, enforce standards through code, and build platforms that other engineers find intuitive to use

Why This Role

The platform function is being built from the ground up. You will have architectural ownership of the entire non-AWS platform layer across a growing portfolio of enterprise SaaS products, with the freedom — and responsibility — to build the reliability and delivery culture of the organisation.

This is not a role that inherits someone else’s decisions and maintains them. Every major architectural choice is still to be made. If you want to build something that lasts and that other engineers depend on, this is the role.

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The ideal candidate should be comfortable working with both application code and production systems and should use engineering and automation to improve reliability and reduce manual effort.

Key Responsibilities

· Develop and enhance internal applications, automation tools, APIs, utilities, and platform capabilities using Python.

· Write clean, maintainable, testable, and production-ready code.

· Participate in code reviews, debugging, testing, and technical discussions.

· Build, maintain, and improve CI/CD pipelines and automated deployment processes.

· Work with Docker and Kubernetes for application deployment and operations.

· Support on prem and cloud-based application and infrastructure deployments.

· Maintain reliable, scalable, secure, and highly available production environments.

· Implement and manage monitoring, logging, alerting, and observability solutions.

· Contribute to defining and tracking SLIs, SLOs, and error budgets.

· Troubleshoot application and production issues and perform Root Cause Analysis (RCA).

· Identify recurring operational problems and address them through automation and engineering improvements.

· Support incident response, change management, deployment governance, and disaster recovery practices.

· Maintain runbooks, SOPs, incident documentation, and technical documentation.

· Collaborate with Engineering, Product, Platform, Security, Operations, and external teams.

Technical Skills

· Strong hands-on experience with Python for development and automation.

· Experience developing scripts, APIs, integrations, utilities, or backend services.

· Good understanding of software engineering principles, debugging, logging, testing, and exception handling.

· Experience with REST APIs, JSON, Git, pull requests, and code reviews.

· Strong knowledge of Linux/Unix environments and basic Windows administration.

· Good understanding of networking concepts including DNS, TCP/IP, HTTP/HTTPS, load balancing, and firewalls.

· Experience with at least one cloud platform: AWS, Azure, or GCP.

· Hands-on experience with Docker and Kubernetes.

· Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, Azure DevOps, or equivalent.

· Familiarity with Infrastructure-as-Code tools such as Terraform is preferred.

· Experience with monitoring and observability tools such as Grafana, Prometheus, Power BI, or equivalent.

· Ability to analyze logs, metrics, alerts, and traces for troubleshooting.

· Understanding of SRE concepts including SLIs, SLOs, availability, reliability, error budgets, and RCA.

· Experience with JIRA, ServiceNow, and Confluence is desirable.

Preferred Experience

· 3–6 years of experience in SRE, DevOps, Platform Engineering, Cloud Engineering, or related roles.

· Strong Python development or automation experience.

· Experience supporting applications across development, deployment, and production environments.

· Exposure to cloud-native, distributed, or production-grade systems.

· Understanding of security and compliance best practices.

· Familiarity with AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar tools.

Soft Skills

· Strong analytical and troubleshooting skills.

· Engineering and automation mindset.

· Good written and verbal communication skills.

· Effective cross-functional collaboration.

· Ownership-driven approach to problem solving.

· Ability to remain structured during production incidents.

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Harsha Mehrotra
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SRE / Success Engineering role focused on production operations, reliability, AWS infrastructure, monitoring, incident management, and platform support for the ZT platform.


Core responsibilities include:

  • Production monitoring and debugging of live systems.
  • Incident investigation, troubleshooting, and problem resolution.
  • AWS cloud infrastructure support and maintenance.
  • Deployment and operational support activities.
  • Supporting a 24x7 production environment.
  • Working with GitHub-based development workflows.
  • Technical debt remediation and platform improvements.
  • Customer issue investigation and support.
  • Security and compliance-related work, including FedRAMP initiatives.


Preferred Skills:

AWS (especially S3 and EC2)

Strong debugging and troubleshooting skills

Site Reliability Engineering (SRE) experience

GitHub experience

Basic software development skills

TypeScript/JavaScript knowledge

C# preferred

AI experience is a plus.


Candidate should be a hands-on engineer with strong AWS, SRE, operational ownership, production support, and debugging capabilities, rather than a pure application or full-stack developer.

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Mohammed Rabidheen
Posted by Mohammed Rabidheen
Coimbatore
3 - 8 yrs
Best in industry
Windows Azure
AKS
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Senior Cloud Site Reliability Engineer (CSRE) – Azure


About Searce:

Searce is an AI-native, engineering-led modern technology consultancy that empowers

clients to futurify their businesses by delivering real, intelligent business outcomes. As a

trusted partner for over 3,000 clients globally, Searce specializes in cloud modernization,

data engineering, applied AI, and robust cloud platform security. Driven by a "HAPPIER"

cultural mindset and our proprietary evlos problem-solving framework, we eliminate

bureaucratic fluff to build working prototypes fast and scale enterprise production

environments intelligently. We don't just fix systems; we leverage multi-cloud technologies

to transform client operations into distinct competitive advantages.

Position Overview:

We are looking for a high-caliber Senior or Lead Cloud Site Reliability Engineer (CSRE) to

architect, secure, and stabilize next-generation hybrid and multi-cloud environments.

Operating at the intersection of infrastructure design, security compliance, and production

operations, you will serve as the technical Subject Matter Expert (SME) across GCP, Azure,

and AWS.

Whether optimizing a microservice mesh on GKE, tuning autoscaling on AKS, or driving a

massive disaster recovery drill across AWS regions, your focus will be absolute reliability. For

the Lead path, you will couple this deep engineering toolkit with stakeholder management

and mentorship to drive an elite operational culture.


Experience & Level Expectation:

Years of Experience: 3 to 10 years of intensive, hands-on production operations

experience in a dedicated DevOps, Cloud Platform Engineering, or SRE role.

Associate level (3-5 Years): Expected to show flawless execution of IaC, advanced

triaging of infrastructure failures, and ownership of the CI/CD and deployment

lifecycles.

Intermediate level (5-10 Years): Expected to take architectural ownership, serve as

primary Incident Commander for complex outages, design cross-cloud governance

frameworks, and act as a reliable bridge between technical teams and client

leadership.


Key Responsibilities & Role Expectations:

Multi-Cloud Platforms & Orchestration: Design, configure, and maintain

production-grade Kubernetes clusters across major platforms (AKS).

Manage advanced network routing, service meshes (e.g., Istio), and multi-tenant

isolation.

Infrastructure as Code (IaC) & GitOps: Build declarative, enterprise-grade, reusable

infrastructure components using Terraform or Crossplane. Standardize automated

environment provisioning to eliminate configuration drift across multi-branch

environments.

Incident Management & Reliability (SRE): Own and optimize the production on-call

rotation. Lead rapid mitigation strategies for Sev-1/Sev-2 system outages, reducing

Mean Time to Recovery (MTTR) through centralized log and metric correlation.

Root Cause Analysis (RCA): Facilitate rigorous, blameless post-incident reviews to

identify core architectural vulnerabilities and establish long-term fixes preventing

recurrence.

Lifecycle, Patching & Upgrades: Plan and execute zero-downtime cluster upgrades,

operating system patching strategies (Linux/Windows), database lifecycle updates,

and multi-region Disaster Recovery (DR) failover drills.

Core Core Operations & Legacy Integration: Manage enterprise-level hybrid

networking architecture (VPCs, Firewalls, Load Balancers, DNS routing, and DHCP

configurations) while effectively connecting cloud native services to legacy

infrastructures like Active Directory.

Security & Governance: Embed Zero Trust policies, secure secrets management

(Secrets Manager/Key Vault), and continuous vulnerability patching into the

automated SDLC pipeline.


Required Technical Skills:

- Microsoft Azure: Azure Virtual Machines, Virtual Networks, Azure Active Directory, Azure Update Management.

- Containers & Orchestration

  • Production-level management of GKE, AKS, and EKS.
  • Advanced mastery of Docker, Helm, Kubernetes StatefulSets, Pod Disruption
Read more
Gurugram
5 - 10 yrs
₹12L - ₹18L / yr
DevOps
Reliability engineering
skill iconAmazon Web Services (AWS)
Terraform
Ansible
+18 more

Job Title : DevOps Engineer / Site Reliability Engineer (SRE)

Experience : 5+ Years

Location : Gurugram, Haryana

Work Mode : On-site (Full-time)


About the Role :

We are looking for a skilled DevOps Engineer with 5+ years of experience in cloud infrastructure, CI/CD, automation, Kubernetes, and Site Reliability Engineering (SRE). The ideal candidate will be responsible for building scalable cloud infrastructure, automating deployments, improving system reliability, and ensuring high availability across production environments.


Mandatory Skills :

AWS, Terraform, Ansible, CloudFormation, Jenkins, GitLab CI, GitHub Actions, Docker, Kubernetes, Helm, Python, Bash, Grafana, Prometheus, ELK Stack, CloudWatch, New Relic, SRE, CI/CD, Infrastructure as Code (IaC), Linux


Key Responsibilities :

  • Design, deploy, and manage cloud infrastructure primarily on AWS (EC2, VPC, IAM, S3, RDS, Route53, ALB, Auto Scaling, Lambda).
  • Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and CloudFormation.
  • Develop and optimize CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
  • Deploy and manage containerized applications using Docker, Kubernetes, and Helm.
  • Implement monitoring and observability using Grafana, Prometheus, ELK Stack, CloudWatch, and New Relic.
  • Drive SRE practices by defining SLIs, SLOs, SLAs, handling production incidents, conducting RCA, and improving system reliability.
  • Automate operational tasks using Python, Bash, and Groovy scripting.
  • Collaborate with Development, QA, Security, and Operations teams to ensure reliable and secure software delivery.


Required Skills & Qualifications :

  • Bachelor's degree in Computer Science, IT, Electronics, or a related field.
  • 5+ years of experience in DevOps, SRE, or Cloud Infrastructure.
  • Strong expertise in AWS, with exposure to Azure/GCP.
  • Hands-on experience with Terraform, Ansible, CloudFormation, Docker, Kubernetes, Helm, Jenkins, GitLab CI, GitHub Actions, and Git.
  • Strong scripting skills in Python and Bash.
  • Experience with monitoring tools such as Grafana, Prometheus, ELK Stack, CloudWatch, and New Relic.
  • Good understanding of Linux, networking, SQL, and cloud security best practices.


Preferred Skills :

  • Experience with multi-cloud environments and DevSecOps practices.
  • Knowledge of disaster recovery, automation, and microservices architecture.
  • Strong troubleshooting, communication, and problem-solving skills.
Read more
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