

Verticalfox
https://verticalfox.coJobs at Verticalfox
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Job description
About Us-
At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.
Key Responsibilities:
- Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
- Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
- Collaborate with software developers to test plan functionality and flag any issues or mismatches
- Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
- Assist Customer Success Managers in onboarding and maintaining client plan configurations
- Provide feedback to the product team based on actual client use cases and plan behaviours.
You’ll Excel If You:
- Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
- Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
- Can think logically through how a benefits rule should behave in software
- Enjoy working in a team that includes both client-facing folks and developers
- Like the idea of combining structured work with some hands-on product exposure
- Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS
Bonus Points If You:
- Have worked with US-based insurance or benefit plans
- Know your way around testing workflows or tools like Cypress or Postman
- Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
- Have experience in QA, even if basic, or have a curious mindset about how things break
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HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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