SATC Marketing India Private Limited
https://india-israel-innovation.orgAbout
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Jobs at SATC Marketing India Private Limited
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Key Responsibilities
Salesforce & DealHub Administration
- Own the day-to-day enhancement and support of DealHub CPQ, including its most complex configuration areas: advanced pricing rules and conditions, constraint-based product configuration, dynamic bundles, approval workflows, output document templates, and DealRoom customization
- Manage and maintain the DealHub–Salesforce integration, ensuring data integrity, sync reliability, and alignment between CPQ objects and Salesforce records (Opportunities, Quotes, Products, Pricebooks)
- Own core Salesforce admin tasks: user management, profiles, roles, permission sets, and security controls
- Build and maintain custom objects, fields, record types, page layouts, list views, and validation rules
- Monitor org health, data quality, and storage; perform routine audits and deduplication
- Assist with deployments and release management using Gearset, including change tracking, comparisons, and sandbox-to-production pipelines
- Leverage Sweep.io to support org visualization, documentation, and Salesforce configuration management
- Maintain reports, dashboards, and views to support business visibility and decision-making
- Serve as the primary point of contact for user support across Salesforce and DealHub, and a first-line resource for the broader IS stack
- Troubleshoot and resolve user-reported issues promptly, escalating to senior team members or vendors when needed
- Manage user provisioning and deprovisioning across systems in accordance with IT policies
- Onboard new users with guided setup, training, and documentation
- Maintain a support queue and keep users informed of progress and resolution
Application Configuration & Integrations
- Own and evolve the DealHub–Salesforce integration, including field mappings, sync logic, and troubleshooting data flow issues between the two systems
- Help document system configurations, integration logic, and data flows across the IS stack
Documentation & Continuous Improvement
- Maintain up-to-date internal documentation including user guides, process maps, and system configuration notes
- Identify opportunities to improve user adoption, system usability, and process efficiency across the stack
- Stay current with Salesforce and DealHub releases; proactively flag relevant new features to the team
- Contribute to IS team projects and initiatives as directed by the Business Applications Manager
What We're Looking For
- Hands on experience with DealHub Subscription Billing System and Consumption Based pricing
- Salesforce Administrator certification (ADM 201) - relevant experience will be evaluated alongside other salesforce certifications.
- 3–5 years of hands-on Salesforce experience in a professional or project-based setting
- Solid working knowledge of core Salesforce features: objects, fields, automation, reports & dashboards, user management, and security model
- DealHub experience, including demonstrated proficiency in its most complex configuration areas:
- Advanced pricing rules, tiered and usage-based pricing, and multi-currency scenarios
- Constraint-based and configurable product bundling
- Complex approval workflows and conditional approval chains
- Output document template design and dynamic content logic
- DealRoom configuration and buyer experience customization
- DealHub–Salesforce integration management and troubleshooting
- Clear, professional communication skills — able to explain technical issues to non-technical stakeholders
- Strong attention to detail and ability to manage multiple open requests simultaneously
- Collaborative, team-oriented approach with a genuine interest in helping users get the most from their tools
- Experience with Salesforce Flow or advanced process automation
- Exposure to integration platforms or iPaaS tools (e.g., Workato, Zapier, or similar)
- Experience with data management tools such as Data Loader, Dataloader.io, or Validity DemandTools
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