SATC Marketing India Private Limited

Key Responsibilities

Salesforce & DealHub Administration

• Own the day-to-day enhancement and support of DealHub CPQ, including its most complex configuration areas: advanced pricing rules and conditions, constraint-based product configuration, dynamic bundles, approval workflows, output document templates, and DealRoom customization
• Manage and maintain the DealHub–Salesforce integration, ensuring data integrity, sync reliability, and alignment between CPQ objects and Salesforce records (Opportunities, Quotes, Products, Pricebooks)
• Own core Salesforce admin tasks: user management, profiles, roles, permission sets, and security controls
• Build and maintain custom objects, fields, record types, page layouts, list views, and validation rules
• Monitor org health, data quality, and storage; perform routine audits and deduplication
• Assist with deployments and release management using Gearset, including change tracking, comparisons, and sandbox-to-production pipelines
• Leverage Sweep.io to support org visualization, documentation, and Salesforce configuration management
• Maintain reports, dashboards, and views to support business visibility and decision-making
• Serve as the primary point of contact for user support across Salesforce and DealHub, and a first-line resource for the broader IS stack
• Troubleshoot and resolve user-reported issues promptly, escalating to senior team members or vendors when needed
• Manage user provisioning and deprovisioning across systems in accordance with IT policies
• Onboard new users with guided setup, training, and documentation
• Maintain a support queue and keep users informed of progress and resolution

Application Configuration & Integrations

• Own and evolve the DealHub–Salesforce integration, including field mappings, sync logic, and troubleshooting data flow issues between the two systems
• Help document system configurations, integration logic, and data flows across the IS stack

Documentation & Continuous Improvement

• Maintain up-to-date internal documentation including user guides, process maps, and system configuration notes
• Identify opportunities to improve user adoption, system usability, and process efficiency across the stack
• Stay current with Salesforce and DealHub releases; proactively flag relevant new features to the team
• Contribute to IS team projects and initiatives as directed by the Business Applications Manager

What We're Looking For

• Hands on experience with DealHub Subscription Billing System and Consumption Based pricing
• Salesforce Administrator certification (ADM 201) - relevant experience will be evaluated alongside other salesforce certifications.
• 3–5 years of hands-on Salesforce experience in a professional or project-based setting
• Solid working knowledge of core Salesforce features: objects, fields, automation, reports & dashboards, user management, and security model
• DealHub experience, including demonstrated proficiency in its most complex configuration areas:
• Advanced pricing rules, tiered and usage-based pricing, and multi-currency scenarios
• Constraint-based and configurable product bundling
• Complex approval workflows and conditional approval chains
• Output document template design and dynamic content logic
• DealRoom configuration and buyer experience customization
• DealHub–Salesforce integration management and troubleshooting
• Clear, professional communication skills — able to explain technical issues to non-technical stakeholders
• Strong attention to detail and ability to manage multiple open requests simultaneously
• Collaborative, team-oriented approach with a genuine interest in helping users get the most from their tools
• Experience with Salesforce Flow or advanced process automation
• Exposure to integration platforms or iPaaS tools (e.g., Workato, Zapier, or similar)
• Experience with data management tools such as Data Loader, Dataloader.io, or Validity DemandTools