FWC IT Services

We are looking for an experienced Solution Architect, Retail ERP to join our IT team, reporting to the Director, Retail ERP. In this role, you will design and implement solutions that connect our Retail ERP system with POS, and other platforms, bridging business requirements and technical implementation to ensure efficient data flow, real-time synchronisation, and optimal performance across our global systems.

What you will do

• Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design

• Design, build, and integrate information systems that meet business objectives, ensuring seamless data exchange between ERP, POS, and other systems

• Develop and maintain the overall architecture for MS Business Central in retail, ensuring interoperability, data consistency, scalability, and flexibility

• Address functional/technical challenges as they arise, and troubleshoot issues related to data synchronisation, security, and performance

• Create and maintain comprehensive documentation for MS Business Central, including design specifications, data mapping, and configuration details

• Communicate effectively with business and technical stakeholders, keeping them informed of progress, challenges, and proposed solutions.

What you bring

• 7+ years of experience as a Solution Architect or in a similar role, including previous project implementation experience

• Solid knowledge of retail business and financial processes, knowledge of retail medical or audiology systems and MS Business Central is advantageous

• Experience with systems integration using APIs (REST/SOAP), message buses (e.g. Kafka, RabbitMQ), ETL pipelines, and enterprise service buses (e.g. MuleSoft, Dell Boomi, Azure Integration Services)

• Familiarity with Agile principles, data modelling and synchronisation techniques, and authentication/authorisation standards (OAuth2, SAML, JWT)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

• Good communication skills, with English required and additional languages advantageous.

Data & BI Support Specialist - JD

Professional Work Experience

• Microsoft SQL Server skills including SSIS, SSAS, DW and Power BI

• ADF, Databricks and Azure synpase skills will be preffered

• Excellent E-Mail and phone communication skills

• Experience in guiding BI Support Engineers

• Experience in global environment

• Ability to read code and support applications, reports and processes

• Excellent analytical and problem-solving skills

• Ability to contribute both independently and as part of a team

• Excellent listening, communication, interperson

• Excellent analytical and problem-solving skills

Looking for a strong Microsoft SQL Server + SSIS resource with L1, L2, L3 (mix) Production Support experience. Role is 75% support and 25% development. Candidate should be able to troubleshoot existing SQL code, ETL jobs, incidents, and perform RCA. Power BI is only 10%. Please prioritize SQL Support Engineers, SSIS Developers, and SQL Developers with production support exposure

Software QA Engineer (eCommerce WEB) - JD

Professional Work Experience

• 5+ Years in eCommerce B2B
• Experience with PIM Systems
• Experience with ERP Systems (Infor LN, BC)
• Experience with Automation Testing (Selenium/C# and nUnit is a plus), CI/CD, Pipelines
• Experience with Performance Testing (jMeter and K6)
• Experience with API testing (RestAPIs, GraphQL)
• Flexibility to adjust to new processes
• Capable of estimating/forecasting time to complete specified project tasks

Senior Sitecore Developer - JD

Professional Work Experience

• 1. Design, develop, and maintain enterprise-grade Sitecore websites supporting multiple sites, brands, regions, and languages.
• 2. Architect and implement scalable Sitecore solutions capable of handling high-volume traffic and business-critical workloads.
• 3. Develop custom Sitecore components, templates, workflows, pipelines, and modules following best practices.
• 4. Lead headless CMS implementations using Sitecore XM Cloud, JSS, Experience Edge, and GraphQL.
• 5. Optimize website performance, page load speed, Core Web Vitals, JsonLD and backend response times for exceptional user experience.
• 6. Identify, troubleshoot, and resolve application, infrastructure, and website-related issues in development and production environments.
• 7. Optimize website architecture, content delivery, caching strategies, and database performance to ensure high availability and scalability.
• 8. Participate in architecture reviews, code reviews, technical design sessions, and development best practice initiatives.
• 9. Implement robust cybersecurity controls and secure coding practices to protect websites against OWASP Top 10 vulnerabilities and emerging threats.
• 10. Design and maintain API integrations between Sitecore and third-party platforms such as Map, CRM, Booking Systems, marketing automation, analytics, and customer data platforms.
• 11. Collaborate closely with UX/UI Designers and Front-end Developers to deliver responsive, accessible, and visually compelling digital experiences.
• 12. Implement technical SEO, structured data, and AI-search optimization strategies to maximize visibility across search engines and AI-powered discovery platforms.
• 13. Provide technical leadership while promoting high-quality engineering standards and follow the agile/scrum processes.
• 14. Support deployment automation, CI/CD pipelines, DevOps processes, Azure App Service, and cloud-based Sitecore environments.
• 15. Work closely with product, business, and digital teams to translate business requirements into secure, scalable, and high-performing Sitecore solutions for major global brands.

Strategic Purpose of the Position

At the moment, Sitecore 9 powers our wholesale websites. We need a Sitecore developer to handle the current sites while we migrate them to a different CMS (it might take another 1-2 years). Additionally, the new resource can serve both retail and wholesale, and we have retail sites running on Sitecore 10.

Position Description in Brief and Approx Spend of Time in %

45%

• Design, develop, maintain, and enhance complex enterprise-level Sitecore solutions across multiple websites, brands, and regions.
• Build and support Sitecore multisite architectures and shared component frameworks.
• Develop custom Sitecore modules, components, templates, workflows, and integrations.
• Implement Sitecore best practices for content management, personalization, publishing, and scalability.
• Drive technical architecture decisions and provide guidance to development teams.
• Implement and maintain headless Sitecore solutions using Sitecore JSS, Sitecore Experience Edge, GraphQL, and modern front-end frameworks.
• Support omnichannel delivery strategies and API-first architecture approaches.
• Ensure seamless content delivery across web, mobile, and emerging digital channels.
• Implement technical SEO best practices including structured data, metadata management, sitemap optimization, and page performance enhancements.
• Optimize websites for search engine discoverability and AI-driven search experiences.
• Ensure websites meet Core Web Vitals and modern SEO standards.
• Partner with business and marketing teams to improve organic search visibility and customer engagement.

20%

• Implement enterprise-grade security controls across all Sitecore implementations.
• Ensure compliance with security standards, vulnerability management, and secure development practices.
• Protect websites against common cyber threats, including OWASP Top 10 vulnerabilities, Cross-Site Scripting (XSS), SQL Injection, Cross-Site Request Forgery (CSRF), Authentication and authorization risks, API security vulnerabilities.
• Conduct security reviews and support vulnerability remediation efforts.
• Collaborate with security teams to ensure secure architecture and deployment practices.

15%

• Optimize website performance for high-traffic environments and large-scale digital platforms.
• Identify and resolve front-end and back-end bottlenecks affecting performance.
• Improve page load speeds, caching strategies, database performance, and content delivery optimization.
• Analyze server, application, and database performance metrics and implement continuous improvements.
• Optimize existing backend architecture to ensure fast response times, efficient content delivery, and scalability during peak traffic periods.
• Monitor website health, performance, and operational stability.
• Diagnose and resolve website errors, bugs, and production issues.
• Lead troubleshooting efforts for critical incidents and platform outages.
• Support platform upgrades, deployments, and ongoing maintenance activities.

Sr Engineer – Artificial Intelligence

Job Summary 

As an AI Engineer at Emerson, you will be responsible for analysing complex data sets to

identify trends, develop predictive models, and provide actionable insights. You will work closely

with cross-functional teams to understand business needs and deliver data-driven solutions that

enhance decision-making and drive business growth.

 In This Role, Your Responsibilities Will Be:

 Analyze large, complex data sets using statistical methods and machine learning

techniques to extract meaningful insights.

 Develop and implement predictive models and algorithms to solve business problems

and improve processes.

 Create visualizations and dashboards to effectively communicate findings and insights to

stakeholders.

 Work with data engineers, product managers, and other team members to understand

business requirements and deliver solutions.

 Clean and preprocess data to ensure accuracy and completeness for analysis.

 Prepare and present reports on data analysis, model performance, and key metrics to

stakeholders and management.

 Participate in regular Scrum events such as Sprint Planning, Sprint Review, and Sprint

Retrospective

 Stay updated with the latest industry trends and advancements in data science and

machine learning techniques.

For This Role, You Will Need:

 Bachelor’s degree in computer science, Data Science, Statistics, or a related field or a

master's degree or higher is preferred.

 Total 5-7 years of industry experience

 More than 3 years of experience in a data science or analytics role, with a strong track

record of building and deploying models.

 Proficiency in programming languages such as Python or R, and experience with data

manipulation libraries (e.g., pandas, NumPy).

 Excellent understanding of Agentic Frameworks like Microsoft Agent Framework.

 Experience with NLP, NLG, and Large Language Models Open Source as well as Cloud

based models.

 Experience with SQL and NoSQL databases such as MongoDB, Cassandra, Vector

databases

 Experience with Dockers, Asynchronous Data Orchestrators, environments etc.

 Strong analytical and problem-solving skills, with the ability to work with complex data

sets and extract actionable insights.

 Excellent verbal and written communication skills, with the ability to present complex

technical information to non-technical stakeholders.

Preferred Qualifications that Set You Apart:

 Prior experience in engineering domain would be nice to have

 Prior experience in working with teams in Scaled Agile Framework (SAFe) is nice to

have

 Possession of relevant certification/s in data science from reputed universities

specializing in AI.

 Familiarity with cloud platforms, Microsoft Azure is preferred

 Ability to work in a fast-paced environment and manage multiple projects simultaneously.

 Strong analytical and troubleshooting skills, with the ability to resolve issues related to

model performance and infrastructure.

Firmware Development Engineer

Position Summary:

As a Firmware Engineer in the New Product Development group, you will contribute to designing, developing, and delivering high-quality embedded solutions for electric actuator products. This role involves working across the full product lifecycle, from interpreting requirements to implementation and testing, ensuring alignment with Emerson’s standards for reliability, innovation, and customer satisfaction. You will collaborate with cross-functional teams to build scalable and compliant firmware solutions that meet both technical and regulatory expectations.

In This Role, Your Responsibilities Will Be:

• Design, implement, and enhance firmware for electric actuators, ensuring seamless integration with hardware systems
• Develop firmware solutions from concept through deployment, including coding, debugging, validation, and release activities
• Analyze and optimize firmware for performance, efficiency, and reliability against defined specifications
• Collaborate with hardware, software, and test teams to enable smooth system integration
• Conduct testing, troubleshooting, and root-cause analysis to resolve technical issues and improve product quality
• Participate in all stages of product development, including design, prototyping, certification, and manufacturing support
• Stay updated with industry trends, tools, and methodologies to continuously improve firmware solutions and development practices

Who You Are:

You build partnerships and work collaboratively with others to meet shared objectives. You demonstrate strong problem-solving skills by analyzing complex technical challenges and developing effective solutions. You communicate clearly and effectively across different teams to ensure alignment and understanding. You show a continuous learning mindset and actively seek opportunities to improve processes, tools, and outcomes.

For This Role, You Will Need:

• Bachelor’s degree in Electronics Engineering or a related field
• Strong experience in embedded firmware development with the ability to work closely with hardware teams
• Proficiency in C/C++ programming for embedded systems
• Hands-on experience with RTOS concepts and firmware development in RTOS environments
• Understanding of microcontrollers/microprocessors (16/32-bit) and peripheral interfaces such as I2C, SPI, UART, Ethernet, USB, and display systems
• Strong analytical, debugging, and problem-solving skills
• Familiarity with product development lifecycle processes and tools for configuration management and issue tracking
• Ability to collaborate effectively in a global engineering environment

Preferred Qualifications That Set You Apart:

• Experience working with industrial communication protocols such as Modbus, HART, or Bluetooth
• Exposure to cybersecurity practices in embedded systems, particularly IEC62443 standards
• Experience in firmware development for motor control or actuator-based products
• Familiarity with Agile or SAFe methodologies
• Experience in delivering end-to-end product development from concept to production

Description: Requirements:

1. Deep knowledge of SAP BRIM - Converging Charging, Converging Invoicing and Converging Mediation. 

2. Having strong Functional and Technical Skills specifically on Converging Charging and Mediation.

3. Ability to work independently and autonomously, high advisory competency

4. Strong Configuration and Understanding on complete on SAP BRIM Process

5. Have basic understanding on ABAP Development

6. Understanding Workflow Process

7. Understanding Complex Integration Process

8. Debugging Skill

9. Pricing Configuration

10. Good analytical skills are mandatory.

11. Very good English skills in word and writing.

12. Knowledge of SAP UI5 & Fiori are added advantages.

13. Propose Solution Design and work closely with other ABAP Developers or Functional to complete the solution.

Work Result: SAP BRIM Functional Consultation and Supports mainly on Convergent Charging

Skill Area: COTS

Technology: SAP S/4 Hana

Proficiency - Technology: Expert

Secondary Skill Area: COTS

Secondary Technology: SAP ERP

Proficiency - Secondary Technolog