You will be part of the Marketing Team at ResellerClub and will be responsible for all our social media and content efforts for India and the Global markets.Responsibilities:- Creating content for brand pages on Facebook, Twitter, G+, LinkedIn, Snapchat & other social platforms to drive engagement from the community- Run Paid Advertising on Social Media- Responding to incoming queries on Social Media & Co-ordinating with internal teams to ensure closure of queries as well as maintain good response rate turn arounds- Collaborating with in-house designers for building out creatives for Social platforms- Managing & maintaining brand identity on forums, review sites, blog listings etc.- Online reputation management - social listening and responses- Contributing to the ResellerClub blog with articles & ensuring all blog posts are regularly pushed out through social media channels- Analyzing & reporting social media & blog performance- Tracking competition on social media- Experimenting with post types, frequency and targeting to maximize reach, engagement and community size- Follow industry news and trends to share or write upon to engage our audience General Requirements:- Experience: 1-2 years of marketing with at least 1 year of hands-on social media experience- Educational Qualifications: BMM / PR / BMS Graduate- Should be familiar with social media management tools such as Hootsuite / IFTTT etc.- Outstanding Written and Verbal communication skills- Comfortable with working on MS Excel for reporting and analysis- Strong attention to detailBenefits & Perks:- Our employees love their jobs, and not just because we offer the most competitive salaries in the industry.- Our excellent benefits include everything from great Medical and Life insurance to Catered meals.- We have NO dress code (tee-shirts are a-ok!).- We have flexible work hours and flexible holidays.- We are passionate about building the next generation of web products, and we believe that happy teams are the key to achieving this goal.- If you like the idea of working in an exciting workspace on cutting-edge internet products that make a truly global impact (and wearing flip-flops to work), then we want to get to know you!
Roles & Responsibilities Participate in 12×7 shifts working with a global team in follow the sun model. ( No Graveyard or Night Shift) Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centres Automate OS and application deployments using tools such as WDS, Cobbler and Puppet Conduct regular patch management and system maintenance to ensure the health of platforms/servers Set up health checks for systems & applications in monitoring tools like Zabbix, Nagios, SolarWinds etc Troubleshoot and fix issues meeting SLA’s and operational standards Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs Liaise with engineering teams for RCA’s, permanent resolutions on issues using tickets and chat conference rooms Identify repetitive tasks and automate using Bash / Ruby / Perl Contribute to operations handbook Investigate and assess alerts for hardware and schedule replacement or tests Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc) Provide guidance to L1 monitoring regarding hardware status/health, complicated server health analysis Ensure smooth hand-offs between shifts
• We are looking for graduates (Freshers can apply) from any stream with excellent communication and written skills who is extremely passionate about technology. • The Responsibilities would mainly involve troubleshooting, resolving technical issues, handling all tickets/live chats with good efficiency and participating in 24/7 rotating shifts • Good understanding of DNS & Networking Fundamentals, Top Level Domains, FTP, HTTP, HTTPS, SMTP, POP, Linux, windows, will be a plus