We are looking for a strong product marketer who understands SaaS and driving tech adoption with a product led approach. You will contribute towards building the vision and story for our Email Marketing brand - Constant Contact and will be leading efforts in managing product roll-outs, re-branding, pricing/promotions and customer engagement/retention. This profile requires coordination across various functions (Marketing, Product, Sales & Support) and the candidate should be able to convey complex constructs and ideas in simple words to stakeholders.
About the Business Unit: BigRock, is one of India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today. What's the job like? *Assist customer inquiries via phone, chat or email. *Understand requirements and provide information to the customer to choose the right solution. *Develop a robust pipeline and achieve assigned revenue targets and service levels. *Maintain and manage the pipeline with accurate notes and rigorous follow ups. *Identify and work with existing customers to improve and expand relationships. *Coordinate and engage necessary resources from the Product, Operations and Marketing teams. *Sustain accurate forecasts. *Recommend changes in products, services and policies by evaluating results and competitive developments What are we looking for? * Graduate graduate from any stream (mandatory) *0-2 years of work experience * Should be willing to work in rotational shifts. * Good oral & written communication skills. * Excellent analytical skills. * Good Team Player * Ability to complete large volumes of work
Endurance is looking for creative visual designers that possess strong artistic sensibility, a good eye for color and composition, web design skills, organizational skills, problem solving capabilities and of course, a whole lot of creativity and innovation. Your Responsibilities include: -Managing & enriching the corporate brand identity for multiple Endurance Retail Brands across all online & offline media -Create compelling and stunning designs for online banners, website pages, mailers, etc. -Create print collaterals (brochures, booth backdrops, business cards, signage etc.) -Mastermind and execute design ideas for marketing campaigns and projects by working closely with the marketing teams -Owning & maintaining brand consistency for each brand, across business activities done by both internal teams and external partners & vendors -Designing creative banners for online Ad campaigns and external communication
We're looking for a Product Manager who can drive the Discovery,Definition,Design & Creation of Solutions.
● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.
• We are looking for graduates (Freshers can apply) from any stream with excellent communication and written skills who is extremely passionate about technology. • The Responsibilities would mainly involve troubleshooting, resolving technical issues, handling all tickets/live chats with good efficiency and participating in 24/7 rotating shifts • Good understanding of DNS & Networking Fundamentals, Top Level Domains, FTP, HTTP, HTTPS, SMTP, POP, Linux, windows, will be a plus
What is the Job like? *L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) *Handle all tickets/live chats with good efficiency and participate in 24/7 rotating shifts *Help fix any bugs that crop up in the product and contribute to the feature documentation for our product. Detailed requirements: *Understanding on DNS & Networking Fundamentals, TCP/UDP, IP Routing. * Understanding of SMTP,HTTP,FTP,IMAP,POP *Good understanding of Linux Systems will be a plus
SKILLS Graduate from any stream with 1-3 years of experience. You are extremely passionate about technology - and can't live without your smartphone! Responsibilities L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Escalate, follow-up and fix recurrent issues in a timely manner by coordinating with product development teams. Handle all tickets/live chats with good efficiency and participate in 24/7 rotating shifts.