You will be part of the Marketing Team at ResellerClub and will be responsible for all our social media and content efforts for India and the Global markets.Responsibilities:- Creating content for brand pages on Facebook, Twitter, G+, LinkedIn, Snapchat & other social platforms to drive engagement from the community- Run Paid Advertising on Social Media- Responding to incoming queries on Social Media & Co-ordinating with internal teams to ensure closure of queries as well as maintain good response rate turn arounds- Collaborating with in-house designers for building out creatives for Social platforms- Managing & maintaining brand identity on forums, review sites, blog listings etc.- Online reputation management - social listening and responses- Contributing to the ResellerClub blog with articles & ensuring all blog posts are regularly pushed out through social media channels- Analyzing & reporting social media & blog performance- Tracking competition on social media- Experimenting with post types, frequency and targeting to maximize reach, engagement and community size- Follow industry news and trends to share or write upon to engage our audience General Requirements:- Experience: 1-2 years of marketing with at least 1 year of hands-on social media experience- Educational Qualifications: BMM / PR / BMS Graduate- Should be familiar with social media management tools such as Hootsuite / IFTTT etc.- Outstanding Written and Verbal communication skills- Comfortable with working on MS Excel for reporting and analysis- Strong attention to detailBenefits & Perks:- Our employees love their jobs, and not just because we offer the most competitive salaries in the industry.- Our excellent benefits include everything from great Medical and Life insurance to Catered meals.- We have NO dress code (tee-shirts are a-ok!).- We have flexible work hours and flexible holidays.- We are passionate about building the next generation of web products, and we believe that happy teams are the key to achieving this goal.- If you like the idea of working in an exciting workspace on cutting-edge internet products that make a truly global impact (and wearing flip-flops to work), then we want to get to know you!
Job description As a Talent Acquisition Associate, you will work with a team of seasoned talent scouts to identify and onboard "A" players. - You will devise and execute creative recruitment strategies for continuing this growth pace while maintaining our high standards of quality. - You will be responsible for the entire life-cycle of Tech/non- tech recruitment at Endurance, including strategy, sourcing, short-listing, pitching, communication, coordination, scheduling and negotiation. - You will be required to execute myriad sourcing strategies conventional and unconventional, online and offline, and will have the creative license to adopt any approach as long as it is within the confines of our value system. - You will be our brand ambassador, and evangelise Endurance to potential candidates. - Coordinate with respective functional heads to define recruitment requirements, job specifications, interview processes, prepare budgets and plans - Define and implement creative sourcing strategies to source 'A' players from colleges, workplaces, databases - Define and implement creative marketing strategies and campaigns to attract top talent from the industry. - Define and implement sourcing, pitching and recruitment processes - Ideate and create relevant material for marketing Endurance and our businesses to potential candidates - Maximize ROI on recruitment costs and increase recruitment efficiencies. Who should apply for this post- - You should have minimum 1 year of experience into recruitment. - You (preferably) have a relevant post graduate degree (MBA/Masters in an HR discipline) - You have exceptional communication skills - written and spoken - Considerable experience with myriad sourcing strategies including portals, ads, consultants, social networking, conferences, headhunting etc - Demonstrable creativity with respect to sourcing candidates - Experience in sourcing, pitching and recruiting for mid management and senior management positions - Well versed with technology and associated jargon. Ability to discuss technology to a limited extent as required by the profile. - Ability to grasp and deliver an excellent pitch to potential candidates - Keen sense of searching for and identifying exceptionally talented candidates - Experience with using new age media such as social network, linkedin, blogs etc - Experience in defining and implementing online marketing campaigns through social media, search marketing etc - Process oriented: Demonstrable commitment to defining, documenting and following processes and workflows
Roles & Responsibilities Participate in 12×7 shifts working with a global team in follow the sun model. ( No Graveyard or Night Shift) Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centres Automate OS and application deployments using tools such as WDS, Cobbler and Puppet Conduct regular patch management and system maintenance to ensure the health of platforms/servers Set up health checks for systems & applications in monitoring tools like Zabbix, Nagios, SolarWinds etc Troubleshoot and fix issues meeting SLA’s and operational standards Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs Liaise with engineering teams for RCA’s, permanent resolutions on issues using tickets and chat conference rooms Identify repetitive tasks and automate using Bash / Ruby / Perl Contribute to operations handbook Investigate and assess alerts for hardware and schedule replacement or tests Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc) Provide guidance to L1 monitoring regarding hardware status/health, complicated server health analysis Ensure smooth hand-offs between shifts
About the Company: Endurance International Group, a publicly traded (NASDAQ: EIGI) technology company that helps power small and medium-sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.2 million subscribers around the globe. The company’s world class family of brands includes Bluehost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace among others. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,600 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel and Brazil. Endurance International Group is now looking to expand its footprint in the south-east Asia region and in early 2014 acquired the web presence business of Directi, the brands of which include Big Rock, ResellerClub, LogicBoxes and Webhosting.info The role in a nutshell We aim to be number one in India and among the top 5 players in the globe and we want excellent business development representatives who will share our passion and contribute to it fervently. What is the Job Like? ● Engage with prospective leads and/or existing resellers through phone calls, emails, chats and work towards increasing subscriber base and/or also increase Average Revenue per User ● Endtoend business development, starting from the sales pitch to closing the sale ● Prepare and conduct interactive demos through web conferences and in-person meetings whenever necessary ● Customization of marketing collateral to use in customer pitches ● Proactively discover and engage high-value potential leads with the objective of making them our customers (some cold calling required) ● Study client's existing technology/systems and consult them on the most appropriate process to ensure seamless integration of our solution ● Competitor Analysis and keeping an eye on the industry to ensure we remain one notch above the rest ● Put forth suggestions for new features and improvements on our existing ones through client interactions ● Liaison with the support team, product management team and development team towards getting the client's feedback heard and issues resolved ● Abide by the organization’s Information Security Policies and Guidelines. Information security is the responsibility of every individual working for the organization and employees have to follow the organization’s Information Security Policies at all times." Requirements? ● Bachelor's degree with a good academic record ● 13 years of fulltime experience in sales and business development ● Exposure or experience in the hosting industry is highly desirable ● Excellent written and verbal communication skills ● Aptitude & willingness to learn technology. ● Strong negotiation skills ● You NEED to know what a domain name is ● You HAVE to know what 'hosting' means. ● You are resilient and patient Who Should Apply? ● You love the idea of working for a growing business and thrive to become a key contributor ● Working with clients is your passion and you believe in 'Delivering Happiness' to customers ● You have immaculate written and oral communication skills, excellent business acumen, and number crunching skills. ● You are extremely motivated, have the required interpersonal skills to strike a rapport with clients and build strong relationships with them. ● You are sincere and know the value of hard work and dedication. All in all, you are a rock star performer.
● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.
• We are looking for graduates (Freshers can apply) from any stream with excellent communication and written skills who is extremely passionate about technology. • The Responsibilities would mainly involve troubleshooting, resolving technical issues, handling all tickets/live chats with good efficiency and participating in 24/7 rotating shifts • Good understanding of DNS & Networking Fundamentals, Top Level Domains, FTP, HTTP, HTTPS, SMTP, POP, Linux, windows, will be a plus