The Content Developer will be responsible for working on a variety of content in various forms, i.e., text, audio, video, and images, and working cross-functionally on the promotion of that content.
About the Company: Endurance International Group, a publicly traded (NASDAQ: EIGI) technology company that helps power small and medium-sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.2 million subscribers around the globe. The company’s world class family of brands includes Bluehost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace among others. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,600 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel and Brazil. Endurance International Group is now looking to expand its footprint in the south-east Asia region and in early 2014 acquired the web presence business of Directi, the brands of which include Big Rock, ResellerClub, LogicBoxes and Webhosting.info The role in a nutshell We aim to be number one in India and among the top 5 players in the globe and we want excellent business development representatives who will share our passion and contribute to it fervently. What is the Job Like? ● Engage with prospective leads and/or existing resellers through phone calls, emails, chats and work towards increasing subscriber base and/or also increase Average Revenue per User ● Endtoend business development, starting from the sales pitch to closing the sale ● Prepare and conduct interactive demos through web conferences and in-person meetings whenever necessary ● Customization of marketing collateral to use in customer pitches ● Proactively discover and engage high-value potential leads with the objective of making them our customers (some cold calling required) ● Study client's existing technology/systems and consult them on the most appropriate process to ensure seamless integration of our solution ● Competitor Analysis and keeping an eye on the industry to ensure we remain one notch above the rest ● Put forth suggestions for new features and improvements on our existing ones through client interactions ● Liaison with the support team, product management team and development team towards getting the client's feedback heard and issues resolved ● Abide by the organization’s Information Security Policies and Guidelines. Information security is the responsibility of every individual working for the organization and employees have to follow the organization’s Information Security Policies at all times." Requirements? ● Bachelor's degree with a good academic record ● 13 years of fulltime experience in sales and business development ● Exposure or experience in the hosting industry is highly desirable ● Excellent written and verbal communication skills ● Aptitude & willingness to learn technology. ● Strong negotiation skills ● You NEED to know what a domain name is ● You HAVE to know what 'hosting' means. ● You are resilient and patient Who Should Apply? ● You love the idea of working for a growing business and thrive to become a key contributor ● Working with clients is your passion and you believe in 'Delivering Happiness' to customers ● You have immaculate written and oral communication skills, excellent business acumen, and number crunching skills. ● You are extremely motivated, have the required interpersonal skills to strike a rapport with clients and build strong relationships with them. ● You are sincere and know the value of hard work and dedication. All in all, you are a rock star performer.
You will be a part of the Content Marketing Team and will be responsible for all the content on our web properties and marketing collaterals. Requirements ● You have a Bachelor’s Degree ● You possess excellent written and verbal communication skills ● You have at least 1 year of experience in website content writing and marketing ● You are creative and have a flair for writing and have strong copy-writing and editorial skills ● You pay attention to detail and can deliver results ● You have a liking for technology. Prior experience in the technology space or with an online brand would be a plus. Roles and Responsibilities ● Conceptualizing and executing the content for our newly designed website ● Curating industry news and writing news articles for our website ● Creating marketing content for blogs and social media ● Collaborating with our in-house designers and building content for marketing collateral (Presentations, Banner Ads, Brochures etc) ● Ideating on the brand messaging, pitch for representing WebHosting.info at events and conferences ● Brand Management across a range of channels ● Abide by our organization’s Information Security Policy and Guidelines. Information security is the responsibility of every individual working for the organization and all employees have to follow the organization’s Information Security Policy at all times
About the Business Unit: BigRock, is one of India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today. What's the job like? *Assist customer inquiries via phone, chat or email. *Understand requirements and provide information to the customer to choose the right solution. *Develop a robust pipeline and achieve assigned revenue targets and service levels. *Maintain and manage the pipeline with accurate notes and rigorous follow ups. *Identify and work with existing customers to improve and expand relationships. *Coordinate and engage necessary resources from the Product, Operations and Marketing teams. *Sustain accurate forecasts. *Recommend changes in products, services and policies by evaluating results and competitive developments What are we looking for? * Graduate graduate from any stream (mandatory) *0-2 years of work experience * Should be willing to work in rotational shifts. * Good oral & written communication skills. * Excellent analytical skills. * Good Team Player * Ability to complete large volumes of work
Endurance is looking for creative visual designers that possess strong artistic sensibility, a good eye for color and composition, web design skills, organizational skills, problem solving capabilities and of course, a whole lot of creativity and innovation. Your Responsibilities include: -Managing & enriching the corporate brand identity for multiple Endurance Retail Brands across all online & offline media -Create compelling and stunning designs for online banners, website pages, mailers, etc. -Create print collaterals (brochures, booth backdrops, business cards, signage etc.) -Mastermind and execute design ideas for marketing campaigns and projects by working closely with the marketing teams -Owning & maintaining brand consistency for each brand, across business activities done by both internal teams and external partners & vendors -Designing creative banners for online Ad campaigns and external communication
● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.
• We are looking for graduates (Freshers can apply) from any stream with excellent communication and written skills who is extremely passionate about technology. • The Responsibilities would mainly involve troubleshooting, resolving technical issues, handling all tickets/live chats with good efficiency and participating in 24/7 rotating shifts • Good understanding of DNS & Networking Fundamentals, Top Level Domains, FTP, HTTP, HTTPS, SMTP, POP, Linux, windows, will be a plus
What is the Job like? *L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) *Handle all tickets/live chats with good efficiency and participate in 24/7 rotating shifts *Help fix any bugs that crop up in the product and contribute to the feature documentation for our product. Detailed requirements: *Understanding on DNS & Networking Fundamentals, TCP/UDP, IP Routing. * Understanding of SMTP,HTTP,FTP,IMAP,POP *Good understanding of Linux Systems will be a plus