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Job Description

As a Site Reliability Engineer, you will be involved in exciting technical challenges by analyzing, troubleshooting, and designing vital services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance.

Requirements

• Strong experience in Deployment of AWS cloud infrastructure 2+ years.
• 2+ years of working experience in infrastructure support and CICD platform, leveraging DevOps, SRE & Agile methodologies. 
• Hands-on experience in provisioning Infrastructure as Code (IaC) using Terraform Enterprise or community edition.
• Experience in cloud environments AWS/GCP/Azure and container technology, Docker and Kubernetes, Docker Swarm, Helm DevOps (Git + CI/CD pipelines), and Jenkins.
• AWS (Solutions Architect Professional), (Valid certification)
• Experience in programming/scripting in Python/Ruby/Bash for at least 2+ years.
• Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools - Grafana/Prometheus, DataDog, Nagios, New Relic.

Responsibilities

• Owning Infra architecture and non-functional requirements, ensuring they fit into a cohesive vision aligned with the rest of the Technology roadmap of the platform for the launch 
• Propagate DevOps culture across the organization by sharing industry best practices, standards, approaches, documentation, and code with other engineering teams 
• Design, test and troubleshoot the CICD pipeline for containerized applications from build until deployment 
• Apply automation and software to any manual and mechanical tasks or parts of the system that would benefit from it or are performed manually.
• Able to troubleshoot complicated, cross-platform issues handling OS, Networking, and databases in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues, and follow and implement SRE best practices.

Benefits

• Work-Life Balance
• Learning & Development
• Sabbatical Leave
• Parental Leaves
• Profit-Sharing
• Office Perks (Free Meal, Snacks)

With a core belief that advertising technology can measurably improve the lives of patients, DeepIntent is leading the healthcare advertising industry into the future. Built purposefully for the healthcare industry, the DeepIntent Healthcare Advertising Platform is proven to drive higher audience quality and script performance with patented technology and the industry’s most comprehensive health data. DeepIntent is trusted by 600+ pharmaceutical brands and all the leading healthcare agencies to reach the most relevant healthcare provider and patient audiences across all channels and devices. For more information, visit DeepIntent.com or find us on LinkedIn.

We are seeking a skilled and experienced Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience in managing and maintaining production systems, with a focus on reliability, scalability, and performance. As an SRE at Deepintent, you will play a crucial role in ensuring the stability and efficiency of our infrastructure, as well as contributing to the development of automation and monitoring tools.

Responsibilities:

• Deploy, configure, and maintain Kubernetes clusters for our microservices architecture.
• Utilize Git and Helm for version control and deployment management.
• Implement and manage monitoring solutions using Prometheus and Grafana.
• Work on continuous integration and continuous deployment (CI/CD) pipelines.
• Containerize applications using Docker and manage orchestration.
• Manage and optimize AWS services, including but not limited to EC2, S3, RDS, and AWS CDN.
• Maintain and optimize MySQL databases, Airflow, and Redis instances.
• Write automation scripts in Bash or Python for system administration tasks.
• Perform Linux administration tasks and troubleshoot system issues.
• Utilize Ansible and Terraform for configuration management and infrastructure as code.
• Demonstrate knowledge of networking and load-balancing principles.
• Collaborate with development teams to ensure applications meet reliability and performance standards.

Additional Skills (Good to Know):

• Familiarity with ClickHouse and Druid for data storage and analytics.
• Experience with Jenkins for continuous integration.
• Basic understanding of Google Cloud Platform (GCP) and data center operations.

Qualifications:

• Minimum 3 years of experience in a Site Reliability Engineer role or similar.
• Proven experience with Kubernetes, Git, Helm, Prometheus, Grafana, CI/CD, Docker, and microservices architecture.
• Strong knowledge of AWS services, MySQL, Airflow, Redis, AWS CDN.
• Proficient in scripting languages such as Bash or Python.
• Hands-on experience with Linux administration.
• Familiarity with Ansible and Terraform for infrastructure management.
• Understanding of networking principles and load balancing.

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field.

DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.

DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

DevOps Engineer (GCP):

·   Linux Fundamentals/Coding and Scripting Skills.

·   Need to have good cloud skills to be able to set up and manage cloud-based infrastructure. This includes knowing how to use Google Cloud Platform.

·  Need to be able to implement Network & Cloud Security including encryption, firewalls, and intrusion detection systems. 

·  Knowledge of gitops 

·  Good understanding of Docker engine, storage and image management and registry 

·  Good understanding of Google Services including IAM, GKE, KMS, BigQuery, DataProc, Composure (Airflow), CloudRun, Anthos Service Mesh etc.

.  Design, develop and deploy module cloud-based systems.

.  Incorporating best practices and in adherence with Cloud Policies and Security guidelines.

Position: Site Reliability Engineer

Location: Pune (Currently WFH, post pandemic you need to relocate)

About the Organization:

A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.

Job Description:

We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.

In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.

You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.

As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.

Day-to-day responsibilities

• Ensure the operational integrity of the global infrastructure
• Design repeatable continuous integration and delivery systems
• Test and measure new methods, applications and frameworks
• Analyze and leverage various AWS-native functionality
• Support and build out an on-premise data center footprint
• Provide support and diagnose issues to other teams related to our infrastructure
• Participate in 24/7 on-call rotation (If Required)

• Expert-level administrator of Linux-based systems
• Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
• Experience with production deployments of Kubernetes Cluster
• Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
• Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
• Experience in Distributed storage systems such as Ceph or GlusterFS.
• Experience in virtualisation with KVM, Ovirt and OpenStack.
• Hands-on experience with configuration management systems such as Terraform and Ansible
• Bash and Python Scripting Expertise
• Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
• Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
• Experience managing hundreds to thousands of servers globally
• Enjoy automating tasks, rather than repeating them
• Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
• Strong verbal and written communication skills
• Ability to adapt to a rapidly changing environment
• Comfortable collaborating and supporting a diverse team of engineers
• Ability to troubleshoot problems in complex systems
• Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.

You will work on:

You will be working on our client’s massive scale Infrastructure and CloudOps requirements. You will be directly working on the customer's cloud environment and managing their product infra life cycle.

What you will do (Responsibilities):

Understand how the product works and how it is used by the customers

Day-to-day operational support of product infrastructure on all three major public cloud services

Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills

Create and manage processes for the secure operation of customer cloud environments

System (Windows, Linux, and SQL Databases) and Network administrations

Use incident management tools used in incident analysis and troubleshooting. Identify, escalate, and communicate issues in a timely manner.

Contribute to building a knowledge base centered on known incidents/defects, Frequently Asked Questions, resolved issues, applying lessons learned and previous resolutions to new incidents.

Build hosting environments for clients all over the world

Collaborate with product managers and engineers to ensure that critical and time-sensitive projects run smoothly and achieve the business outcome

On-call responsibilities to respond to emergency situations and scheduled maintenance

Contribute to and maintain documentation for systems, processes, procedures, and infrastructure configuration.

What you bring (Skills):

Minimum 2 years of relevant experience in cloudops (mainly into MS Azure), infrastructure management, and support

Strong Windows Systems, SQL Database, and Network administration skills

Strong understanding of cloud applications, concepts, and the storage, compute, and networking components

Readiness to work in 24x7 rotational shift model

Scripting in PowerShell, Linux shell, Python or C#

Proactive and self-motivated, committed to achieving deadlines, meeting SLAs, and producing results

Excellent customer service and people skills. Excellent analytical, written, and oral communication and relationship building skills

Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer’s problem

Great if you know (Skills):

AzureOps:

Comfortable using TFS (Team Foundation Server) and Azure DevOps workflows

Comfortable with Visual Studio and SQL Server Data Tools

Exposure to deployment using Azure cloud console and ARM templates

Experience in handling Azure AD & RBAC related activities will be a plus

Comfortable with basic DevOps concepts like CI/CD, and Infra-automation

Advantage Cognologix:

A higher degree of autonomy, startup culture & small teams

Opportunities to become an expert in emerging technologies

Remote working options for the right maturity level

Competitive salary & family benefits

Performance-based career advancement

About Cognologix:

Cognologix helps companies disrupt by reimagining their business models and innovate like a Startup. We are at the forefront of digital disruption and take a business-first approach to help meet our client’s strategic goals.

We are DevOps focused organization helping our clients focus on their core product activities by handling all aspects of their infrastructure, integration and delivery.

Benefits Working With Us:

• Health & Wellbeing
• Learn & Grow
• Evangelize 
• Celebrate Achievements
• Financial Wellbeing
• Medical and Accidental cover.
• Flexible Working Hours.
• Sports Club & much more.

JOB DESCRIPTION

• Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
• Design and develop a scalable IT infrastructure that benefits the organization.
• Take part in IT strategic planning activities that reflect the future vision of the organization.
• Introduce cost-effective best practices related to the needs of the business needs of the organization.
• Research and recommend solutions that circumvent potential technical issues.
• Provide high levels of customer service as it pertains to enterprise infrastructure.
• Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
• Take charge of available client databases, networks, storage, servers, directories, and other technology services.
• Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
• Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Create and document proper installation and configuration procedures.
• Assist in handling software distributions and software updates and patches.
• Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
• Create, update, and manage IT policies.
• Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management

* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.

* Minimum 10 years of experience in the above mentioned fields.

• Implementing various development, testing, automation tools, and IT infrastructure

• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage

• Incidence management and root cause analysis

• Selecting and deploying appropriate CI/CD tools

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management