11+ Service delivery management Jobs in Mumbai | Service delivery management Job openings in Mumbai

About the Company

The organization is a global sports-focused data, technology, and content solutions provider with over two decades of experience delivering high-quality digital products to a large international client base. With a strong presence in the sports technology ecosystem, the company builds end-to-end fan engagement solutions including data platforms, applications, gamification, content, and video products.

The team works closely with leading sports bodies, broadcasters, and digital platforms, delivering solutions that reach millions of sports fans worldwide. The work environment is fast-paced, technology-driven, and deeply connected to the world of sports.

Role Overview

We are looking for an experienced Associate Manager / Manager – Project Management to manage end-to-end delivery of technology-driven sports projects. This is a client-facing role requiring strong communication skills, technical understanding, and stakeholder management capabilities. The role involves working closely with engineering teams to deliver complex digital solutions in the sports domain.

Key Responsibilities

• Own end-to-end project delivery from requirement analysis, planning, execution to deployment
• Manage technical projects involving engineering, QA, DevOps, and other cross-functional teams
• Act as the primary client-facing point of contact and manage stakeholder expectations
• Ensure adherence to scope, timelines, quality, and cost
• Drive agile-based delivery and ensure project governance and reporting
• Identify, track, and mitigate project risks and issues proactively
• Manage multiple projects/releases in parallel when required
• Ensure effective communication across internal teams and external stakeholders

Required Skills & Experience

• 7+ years of experience in Project / Delivery Management
• Strong background in managing technology projects
• Technical educational background (Engineering or equivalent)
• Hands-on experience working closely with engineering teams
• Excellent verbal and written communication skills
• Proven experience in stakeholder and client management
• Familiarity with Agile / Scrum delivery methodologies
• Tech-savvy with the ability to understand complex systems

Additional Requirements

• Strong interest in sports is mandatory
• Prior experience working on sports, gaming, media, or fan engagement projects is a plus

Valuedesign Services Pvt Ltd

Valuedesign is a leading provider of customized prepaid, gift card, and loyalty solutions, empowering businesses to engage with customers and strengthen their brands. The company is publicly listed in Japan and operates in multiple countries, including India. Valuedesign offers a wide range of solutions featured in top banks' rewards catalogues and coalition loyalty programs , reaching over 100,000 stores and working with 1,000+ brands.

·       Job Title: Enterprise Business Development Manager

·       Role Description

This is a full-time on-site role for an Enterprise Sales Manager located in Mumbai (Mulund West). The role involves conducting sales presentations, account management, lead generation, sales operations, and driving sales growth through strategic sales initiatives.

·     Job Description

• The person will own sales, revenue numbers & should have a track record of delivering on same.
• Take ownership of and drive business relationships with large/Medium corporate enterprises from generating Sales Lead, Leading Client thru Sales Cycle, Negotiating & Closing cases.
• Be able to directly interact & maintains sustainable relationships with the appropriate customer's key decision-makers (levels: CEO/CMO/CTO)
• Have worked extensively in solution selling.
• Develop strategies and business plans for meeting growth and revenue milestones
• Qualify opportunities and build business pipeline
• Understand customer problems and work with technical team to build solutions.
• Develop and execute strategies to drive business in new and existing markets
• Enable success through relationship management, cross-functional planning, and analytical insights and support
• Support to develop and executes the agreed customer strategy
• Support the account business targets and is responsible for the achievement of the same.
• Support to develop a strategic partnership/alliance partner to drive mutually beneficial revenue opportunities

·     Desired Candidate

• 5-8 years’ Experience of services selling like Solution Selling, Gift Cards Platforms, Loyalty Programs or Software services, IT Solutions/ Software (SaaS)
• Track record of meeting the target numbers from year-on-year
• Significant experience with face-to-face presentations to executive level decision makers
• Show consistent success with a maintaining and building client relationships within an enterprise account base
• Experience creating and developing long-term client relationships
• Evidence of high performance, entrepreneurial spirit and team player
• Graduate, MBA in Sales/ Marketing will be an advantage
• Excellent communication in English and local language
• Ready to work as an Individual Contributor and travel across the required region.

Job Description:

• Provide pre-sales technical assistance and product education to customers.
• Respond to inquiries and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Identify opportunities for up-selling and cross-selling our products and services.
• Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions.
• Conduct product demonstrations and technical presentations.
• Prepare and deliver accurate and competitive sales quotations, proposals, and contracts.
• Ensure all customer communications are clear, professional, and effective.
• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries and follow up on leads.
• Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings.
• Track and report on sales activities, including lead generation, customer interactions, and sales performance.
• Provide regular updates to senior management

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit:  https://www.apexon.com/" target="_blank">https://www.apexon.com/

Responsibilities:

• C# Automation engineer with 4-6 years of experience to join our engineering team and help us develop and maintain various software/utilities products. 
• Good object-oriented programming concepts and practical knowledge. 
• Strong programming skills in C# are required. 
• Good knowledge of C# Automation is preferred. 
• Good to have experience with the Robot framework.
• Must have knowledge of API (REST APIs), and database (SQL) with the ability to write efficient queries.
• Good to have knowledge of Azure cloud. 
• Take end-to-end ownership of test automation development, execution and delivery. 

Good to have: 

• Experience in tools like SharePoint, Azure DevOps

.

Other skills:    

• Strong analytical & logical thinking skills. Ability to think and act rationally when faced with challenges. 

Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Requirements:

• Good knowledge in Java integration, Spring and oauth/Rest Integration

Responsibilities:

• Configure and maintain Tableau Server Software Layer.
• In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
• Monitor server activity/usage statistics to identify possible performance issues
• Carry out performance tuning of tableau server environment (clustering, load balancing)
• Create/Manage groups, workbooks and projects, database views, data sources and data connections.
• Proactively communicate with stakeholders to resolve issues and get work done
• Set up a governance process around Tableau dashboard processes.

Qualifications

• Bachelor's degree in computer science, business analytics or related field
• 3 or more years of professional experience as an administrator
• Experience in developing, configuring and administering Tableau Server.
• Ability to play with data and build reports / dashboards using Tableau
• Strong written and verbal communication skills

Location:  Goregaon east, Mumbai

Requirement:
              We are looking for a skilled Developer with 2+ years of experience in mobile application development for iOS.

Primary Responsibilities:

• Work closely with the core team to come up with new features and implementing them
• Work on new products and services and provide support to existing applications
• Integrate REST services into mobile applications and familiar with App localization technique

The ideal candidate must possess the following skills:

Functional: Swift, Objective-C, Xcode, Networking, Data Structures, GIT & JIRA, GCD, Core Data, OOPS, Design Patterns

Mandatory: Passionate about sports, Problem-solving, Team player, Target & Result oriented

Additionally, the candidate must demonstrate good communication skills and a solid understanding of cricket and football (among other sports).