11+ Service delivery management Jobs in Mumbai | Service delivery management Job openings in Mumbai

About the Company

The organization is a global sports-focused data, technology, and content solutions provider with over two decades of experience delivering high-quality digital products to a large international client base. With a strong presence in the sports technology ecosystem, the company builds end-to-end fan engagement solutions including data platforms, applications, gamification, content, and video products.

The team works closely with leading sports bodies, broadcasters, and digital platforms, delivering solutions that reach millions of sports fans worldwide. The work environment is fast-paced, technology-driven, and deeply connected to the world of sports.

Role Overview

We are looking for an experienced Associate Manager / Manager – Project Management to manage end-to-end delivery of technology-driven sports projects. This is a client-facing role requiring strong communication skills, technical understanding, and stakeholder management capabilities. The role involves working closely with engineering teams to deliver complex digital solutions in the sports domain.

Key Responsibilities

• Own end-to-end project delivery from requirement analysis, planning, execution to deployment
• Manage technical projects involving engineering, QA, DevOps, and other cross-functional teams
• Act as the primary client-facing point of contact and manage stakeholder expectations
• Ensure adherence to scope, timelines, quality, and cost
• Drive agile-based delivery and ensure project governance and reporting
• Identify, track, and mitigate project risks and issues proactively
• Manage multiple projects/releases in parallel when required
• Ensure effective communication across internal teams and external stakeholders

Required Skills & Experience

• 7+ years of experience in Project / Delivery Management
• Strong background in managing technology projects
• Technical educational background (Engineering or equivalent)
• Hands-on experience working closely with engineering teams
• Excellent verbal and written communication skills
• Proven experience in stakeholder and client management
• Familiarity with Agile / Scrum delivery methodologies
• Tech-savvy with the ability to understand complex systems

Additional Requirements

• Strong interest in sports is mandatory
• Prior experience working on sports, gaming, media, or fan engagement projects is a plus

Below are the High-level Job Description:

1. New policy and use cases creation
2. 24/7 Administration and management of in scoped security devices, dedicated support to implementing the changes (additions, modifications and deletions) for Security Devices Configurations as per the organization change management policy or process
3. Participation in Change / Incident / Problem Management calls to comprehend, assess user-specific requirements and take appropriate actions if any
4. Development of a comprehensive Plan of Action (POA) inclusive of a rollback strategy as a precautionary measure for any change implementation, migration and upgrade
5. Precise execution of scheduled configuration changes within the specified timeframe as per the organization policy or process.
6. Sanity should be performed thoroughly after any changes, modification, upgrade, migration and rollback. It should be documented along with appropriate artefacts.
7. Periodic review of configuration, agent reconciliation, architecture and infrastructure to ensure necessary compliance, prevent any interruption, automation opportunities and optimization.
8. Conducting a thorough review release notes for both known, unknown issues and limitations pertaining to current and proposed releases.
9. Offering insightful suggestions or resolutions should advisories align with the infrastructure.
10. Post-upgrade, meticulously monitoring the Security Devices, validating application traffic, conducting essential testing, and documenting all artefacts generated
11. Document open issues / limitations / bugs of the new security solution to circulate across all concern teams before completion of the handover.
12. Execute routine device configuration and policy database updates adhering to InfoSec guidelines on a daily, weekly, and monthly basis as required.
13. Prepare appropriate report along with PoA and discuss with concern stakeholders to ensure timely implementation of the automation or optimizations.
14. 
    

Role Purpose:

The Mechanical Design - HVAC - primary purpose is to drive the strategic direction and technological advancement of mechanical and cooling infrastructure within our data center portfolio. This role is focused on leading research, developing innovative thermal designs, establishing global engineering standards, evaluating emerging technologies, and providing expert mechanical guidance to optimize performance, enhance scalability, and achieve sustainable outcomes for future data center deployments.

6+ years of progressive experience in mechanical engineering roles, with a strong emphasis on HVAC, thermal management

Key Responsibilities:

• Advanced Mechanical System Design & Innovation:
• Lead the research, conceptualization, and design of next-generation cooling systems for data centers, including advanced chilled water plants, direct expansion (DX) systems, adiabatic and evaporative cooling solutions, liquid cooling technologies (e.g., direct-to-chip, immersion cooling), and innovative heat rejection strategies.
• Develop groundbreaking mechanical architectures that push the boundaries of PUE (Power Usage Effectiveness), thermal density, scalability, and resilience beyond current industry norms.
• Conduct comprehensive feasibility studies, technical evaluations, and detailed cost-benefit analyses for new mechanical cooling technologies and design concepts.
• Global Mechanical Engineering Standards & Best Practices:
• Define, develop, and maintain global mechanical engineering standards, specifications, and best practices for data center design and construction, ensuring consistency, reliability, and cost-effectiveness across all regions.
• Evaluate and incorporate relevant industry standards (e.g., ASHRAE, Uptime Institute, NFPA, local building codes, energy efficiency regulations) into design guidelines.
• Drive standardization of mechanical components, equipment, and processes to optimize supply chain, reduce lead times, and improve operational maintainability.
• Technology Scouting & Evaluation:
• Actively research and scout emerging mechanical technologies, disruptive innovations, and cutting-edge solutions in thermodynamics, fluid dynamics, heat transfer, and sustainable cooling relevant to data centers.
• Conduct rigorous technical due diligence, testing, and proof-of-concept initiatives for promising new mechanical technologies.
• Develop technology roadmaps for future mechanical infrastructure upgrades and deployments.
• Cross-Functional Collaboration & Subject Matter Expertise:
• Serve as the top-tier mechanical subject matter expert (SME) for the organization, providing advanced technical guidance and mentorship to regional engineering teams, operations, and project managers.
• Collaborate closely with Electrical, BMS/Automation, IT Infrastructure, and other Core Engineering Leads to develop integrated, holistic data center designs.
• Partner with R&D teams, vendors, and academic institutions to drive joint innovation efforts in cooling and mechanical systems.
• Performance Optimization & Future Proofing:
• Develop methodologies and tools for analyzing mechanical system performance, efficiency (PUE, WUE - Water Usage Effectiveness), thermal management effectiveness, and reliability.
• Define strategies for future-proofing mechanical infrastructure against evolving IT equipment thermal demands, climate change impacts, and sustainability goals.
• Lead initiatives for advanced thermal monitoring, controls, and predictive analytics for mechanical systems.
• Documentation & Intellectual Property:
• Generate comprehensive engineering reports, white papers, technical specifications, and design guidelines for mechanical systems.
• Contribute to the development of intellectual property (patents, trade secrets) related to data center mechanical and cooling solutions.

Education- Bachlors/Master's degree in Mechanical Engineering

infoatgoldenhiredotin

We’re Hiring: Area Sales Executive/Manager 🚀

📍 Locations:

• Mumbai – Cover entire Maharashtra, report to NSM

• Lucknow – Cover entire UP, report to RSM

🗓️ 6 Days Working | 💼 1.5+ yrs experience

Role Highlights ✨

• 📈 Drive sales for microscopes & medical devices

• 🏥 Target labs, hospitals, colleges, FSL & industrial sectors

• 🤝 Meet doctors & institutions (govt. + private)

• 🎥 Give demos, training & technical support

• 🎯 Achieve monthly/quarterly/yearly sales targets

• 📊 Implement strategies from RSM/NSM

• 📝 Daily reporting + customer feedback

• 💰 Manage area sales & collections

• 🔍 Analyze market potential & maintain customer relations

• 🛠️ Learn product features & troubleshoot

• 📅 Submit weekly reports & complete assigned tasks

What You Need 🎓

• Bachelor’s/Master’s degree

• 1.5–3 yrs in sales (medical devices/scientific instruments preferred)

• 💡 Strong sales acumen & communication skills

• 🤝 Good interpersonal, organizational & problem-solving skills

• ⚡ High energy & adaptability

📩 Interested? Share your resume

We are seeking a highly skilled and motivated Python Developer with hands-on experience in AWS cloud services (Lambda, API Gateway, EC2), microservices architecture, PostgreSQL, and Docker. The ideal candidate will be responsible for designing, developing, deploying, and maintaining scalable backend services and APIs, with a strong emphasis on cloud-native solutions and containerized environments.

Key Responsibilities:

• Develop and maintain scalable backend services using Python (Flask, FastAPI, or Django).
• Design and deploy serverless applications using AWS Lambda and API Gateway.
• Build and manage RESTful APIs and microservices.
• Implement CI/CD pipelines for efficient and secure deployments.
• Work with Docker to containerize applications and manage container lifecycles.
• Develop and manage infrastructure on AWS (including EC2, IAM, S3, and other related services).
• Design efficient database schemas and write optimized SQL queries for PostgreSQL.
• Collaborate with DevOps, front-end developers, and product managers for end-to-end delivery.
• Write unit, integration, and performance tests to ensure code reliability and robustness.
• Monitor, troubleshoot, and optimize application performance in production environments.

Required Skills:

• Strong proficiency in Python and Python-based web frameworks.
• Experience with AWS services: Lambda, API Gateway, EC2, S3, CloudWatch.
• Sound knowledge of microservices architecture and asynchronous programming.
• Proficiency with PostgreSQL, including schema design and query optimization.
• Hands-on experience with Docker and containerized deployments.
• Understanding of CI/CD practices and tools like GitHub Actions, Jenkins, or CodePipeline.
• Familiarity with API documentation tools (Swagger/OpenAPI).
• Version control with Git.

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills