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Hiring for one of the global ITSM Company

Hiring for one of the global ITSM Company

Agency job
via Apical Mind by Nidhi Gupta
Mumbai
3 - 7 yrs
₹8L - ₹18L / yr
Micro Focus
ITOM
Ucmdb
NNMi
OMI
+3 more

Job Description Position: MF ITOM Consultant

Product: MF uCMDB/NNMi/OBM

Languages: Java, JavaScript

Databases: PostgreSQL, MS SQL, Oracle

Location: Mumbai

Duration: Permanent

Experience: 3 years and above

Job Description:

  • Experience in Implementing and Upgrading uCMDB/NNMi/OMI.
  • Must be able to handle customer environment and familiar with HA and DR setup
  • Technical knowledge of Network and SNMP along with IP addressing and Basic NW troubleshooting skills
  • Device discovery of various OEM's
  • Customization of Business Views
  • Expert technical knowledge of basic discovery
  • Expert technical knowledge of advance discovery
  • Integrating HP uCMDB with Asset Management Solution
  • Integrating HP uCMDB with Service Manager Solution
  • Integrating HP uCMDB with Business Service Management Solution
  • Developing customizations in Asset Management integration
  • Developing customizations in Service Manager integration
  • Developing customizations in Business Service Management integration
  • General administration of UCMDB
  • Developing custom/topology reports
  • Expert technical Knowledge of Topology Query Language (TQL)
  • Experience in configuring Enrichment/Impact rules
  • Expert technical knowledge of modelling and views
  • Should be comfortable with various operating systems usage – Linux, Windows
  • Hands-on troubleshooting experience on Kubernetes, PostgreSQL is preferred.
  • Must have experience in integration technologies and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM.
  • Should be ready for domestic and international travel / onsite visits on need basis.

 

Additional Good to Have Skills:

  • Integration experience with 3rd party tools using API calls.
  • Good knowledge of ITIL processes.

 

Read more
One of the global ITSM company.

One of the global ITSM company.

Agency job
via Apical Mind by Nidhi Gupta
Mumbai, Pune, Bengaluru (Bangalore), Hyderabad
3 - 8 yrs
₹8L - ₹20L / yr
SMAX
Micro Focus
HP Service Manager
Microfocus
NNM
+2 more

Hi,

 

We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.

 

Job Description Position: HP Service Manager Consultant

 

Product: Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Open/Should be ready for domestic and international travel

Duration: Permanent

Experience: 3 years and above

 

Job Description:

  • Good Knowledge of SMA-SM and SMAX technologies
  • Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
  • Hands-on knowledge on Kubernetes
  • Setting up the container environment i.e., Master, Workers, NFS, Postgres
  • Setting up of SMAX – DR environment
  • Hands-on troubleshooting experience on PostgreSQL is preferred.
  • Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
  • Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
  • Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
  • Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
  • Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
  • Hands-on experience on Connect IT scenario creations and updates.
  • Should possess strong RAD programming and Java scripting skills.
  • Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
  • Should be comfortable with various operating systems usage – Linux, Windows
  • Hands-on experience on deploying and configuration of SM Web Tier is preferred
  • Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
  • Hands-on experience on SRC Web Tier customisations is preferred
  • Should be ready for domestic and international travel / onsite visits on a need basis.

 

Additional Good to Have Skills:

  • SOAP and REST Webservice skills.
  • Integration experience with 3rd party tools using API calls.
  • Exposure to Asset Manager and uCMDB.
  • Good knowledge of ITIL processes.
Read more
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