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Phonologies is seeking a Voice Applications / IVR / VUI Developer. This candidate will interface with our IVR Platform Team and use their technical proficiency across different stages of development of application dev and deployment. This is an important role, delivering application design, high quality code, and perform all types of testing and client support activities. The candidate will get an opportunity to work with the pioneer of VoiceXML in India plus a variety of IVR platforms, be part of a learning culture and excellence is rewarded.

Responsibilities

1. Development, testing and support of complex Inbound and Outbound call flows using VXML & FreeSWITCH CTI
2. Own application/modules, deliver with good quality.
3. Troubleshoot live applications, perform root cause analysis, determine cause of problems and resolve issues with other teams, both internal and external.
4. Translate business requirements into technical workflows
5. Operate independently, with very minimal supervision

Skills

1. 6 to 8 years of voice application development experience.
2. Well versed in coding with speech technologies (VXML, CCXML, GRXML, SSML, Java Script, XML, MRCP).
3. Deep experience in SIP/VoIP technologies.
4. Hands-on experience with Voxeo/Aspect, Genesys, Cisco, ININ or Avaya.
5. Hands-on experience in deploying voice applications in the cloud.
6. Hands-on experience on Linux/Unix.
7. Working knowledge of web-services (SOAP or RESTful)
8. Knowledge of Contact Center technologies, Automated Call Distribution, Intelligent Routing.
9. Knowledge of infrastructure, network, hosting and database platforms, cloud telephony, systems management
10. Solid communications skills, both written and verbal.

Qualifications:

1. Computer Science or Engineering educational background.

Overview

Phonologies is hiring FreeSWITCH developers to work with us in Pune. You will be involved design, development, customization and maintenance of our home grown FreeSWITCH mods_ . A role that requires individuals to be expert C/C++ programmers and versatile in other skill sets ranging from IP networking, VoIP or working with open-source code. Ideally you should be a mid-level engineer.

We prefer candidates with 2-4 years of Product Development experience. 

Roles And Responsibilities

• Design and develop custom mods using the Freewitch API
• Create tools for test automation
• Create cluster of servers on the fly to run multiple instances of FreeSWITCH

Experience:

• Expert C/C++ coder on Linux
• Proficiency with FreeSWITCH API
• Sound knowledge on Linux Internals, Object Oriented Design & Programming.
• Experience with BitBucket/GithubHUB
• Knowledge of terms like ACD, IVRS, CTI, WebRTC
• Debugging issues by reading packet captures

Candidate Profile:

• Bachelor's degree in Eng. (B. tech or MCA)
• 2-4 years experience in C/C++ on Linux
• Self-starter and good team player
• Great problem solving/ analytical skills
• Excellent Written And Verbal Communication Preferred Skills

About us:

Phonologies is an active developer and contributor to the open source community. We license our IVR product based on Freeswitch. Our products are typically deployed in high density environments, handling 10's of thousands of calls simultaneously. Phonologies is always looking for experienced developers who are inquisitive about "how-things-work".