11+ Data-driven testing Jobs in Mumbai | Data-driven testing Job openings in Mumbai

MeltPlan is building the “planning engine” for the $14 Tn construction industry, an AI system designed specifically to optimize decisions before construction begins. While design software optimizes use and aesthetics and construction software optimizes execution and control, MeltPlan is building the missing layer - software that optimizes decisions and tradeoffs upstream, before scope is locked, procurement begins, and change orders become inevitable. MeltPlan’s long-term goal is to help teams make construction “boring” by making planning more intense: surfacing constraints and tradeoffs early, aligning stakeholders before plans are frozen, and reducing the need for late-stage redlines, rework, and change orders.

MeltPlan is founded by operators who have built at scale. Kanav previously co-founded Innovaccer, a $3Bn healthtech company focused on making US healthcare more affordable and accessible. He’s now applying that systems-level thinking to construction.He’s joined by Tanmaya Kala, former Project Executive at DPR Construction, who led large commercial, healthcare, and life sciences projects. We combine deep tech scale with real construction execution.

What This Role Really is :

We are seeking a detail-oriented and technically strong AI QA Engineer to ensure the quality, reliability, and performance of Large Language Model (LLM)-based systems. In this role, you will be responsible for designing and executing test strategies, validating model outputs, and building evaluation frameworks to enhance the accuracy, safety, and overall performance of AI-driven applications.We would particularly value candidates who have hands-on experience in developing evaluation frameworks (evals) for AI systems, along with strong expertise in comprehensive system testing and quality assurance practices.You are responsible for making MeltPlan work in the real world.

What You'll Do:

• Design, develop, and execute evaluation frameworks (Evals) for Large Language Models (LLMs) and AI systems.
• Perform end-to-end system testing, regression testing, and performance testing for AI-driven applications.
• Validate model outputs for accuracy, consistency, safety, hallucination detection, and edge cases.
• Build automated test pipelines and quality benchmarks for AI systems.
• Collaborate closely with AI/ML engineers, product teams, and platform engineers to improve system reliability.
• Analyze failures, identify root causes, and provide actionable feedback to improve model behavior.
• Develop datasets, prompts, and testing scenarios to measure model performance across multiple use cases.
• Monitor production performance and continuously improve evaluation metrics and testing standards.
• Ensure compliance with responsible AI and quality assurance best practices.

What We're looking for: 

• Bachelor’s degree in Computer Science, Engineering, or related field
• 5–7 years of experience in QA/testing, preferably in AI/ML or data-driven systems
• Strong experience in AI/LLM evaluation frameworks and system testing.
• Hands-on experience with automated testing methodologies and QA processes.
• Familiarity with prompt engineering, AI benchmarking, and model validation techniques.
• Experience working with Python and testing frameworks.
• Understanding of LLM behaviors, hallucinations, prompt injection risks, and AI safety concepts.
• Exposure to tools/frameworks such as OpenAI Evals, LangSmith, DeepEval, Promptfoo, or similar platforms is preferred.
• Strong analytical and debugging skills with attention to detail.
• Excellent collaboration and communication skills.
• Familiarity with Large Language Models and Generative AI concepts
• Experience with API testing tools (e.g., Postman) and automation frameworks
• Understanding of NLP concepts such as tokenization, embeddings, and text generation
• Strong analytical and problem-solving skills
• Experience testing AI/ML models or data pipelines
• Experience with prompt engineering and prompt testing
• Familiarity with cloud platforms (AWS, GCP, or Azure)
• Exposure to AI safety, bias detection, and model governance

Bonus if you have:

• Have worked in construction or on project sites
• Have startup experience
• Experience working with Generative AI or conversational AI products.
• Knowledge of CI/CD pipelines and automation workflows.
• Prior experience in performance testing and monitoring distributed systems.
• Understanding of AI product lifecycle and production deployment environments.

We’re not looking for someone who waits for clean requirements.We’re looking for someone who thrives in the mess and turns it into systems.

Why meltplan

• Massive industry, real-world impact
• High ownership from day one
• Small team, zero bureaucracy
• Competitive comp + meaningful equity

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

• This is to manage risks for LOBTs acting as Line 1 risk manager

Key Accountabilities

• Assist Line of Business Technology in managing technology and operational risks
• Drive and ensure regulatory compliance for the LOBT
• Liaise and co-ordinate audit activities involving the LOBT
• Issue & Action management for LOBT including is impacted (across external and internal audits and reviews and excluding IT Information Security) and action planning.
• Engagement across Technology verticals, Operations, Business, Compliance to prioritize, plan, act, prove, close all open findings within committed timelines.
• Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements.
• Prepare, maintain and conduct control testing for units Risk Control Self Assessments (RCSAs)
• Outsourcing Risk assessment for the LOBT
• Monitor risk issues and incidents for LOBT

Job Duties & Responsibilities

• Liaise with stakeholders within and outside bank, including at Group level to have a comprehensive view of all Technology Risks.
• Engage with Technology verticals and others as appropriate within bank to progress on closure of all open points.
• Engage with Compliance, understand the regulatory requirements at country and group level, and add these to the action points which Technology must ensure.
• Early identification of execution challenges in risk mitigation actions and being an effective catalyst with Technology teams and seniors to resolve bottlenecks such as cost or resource approvals, conflicting priorities.
• Risk assessment for LOBT covering partners, external environment and identify potential risks such as relating to scale-preparedness, DR & BCP support for the organization, code quality in terms of testing and deployment governance.
• Regular updates as per agreed rhythm, and fronting dialogues with stakeholders/LOBT, to highlight process on Risk Management and Risk Mitigation.
• Liaise with relevant departments to ensure awareness of Technology Risk within the Banking India Technology Team, and partner for this awareness across India.
• Liase with Line of Business Risk in the region and co-ordinate efforts for the LOBT landscape used by India.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

We’re seeking a Back-End Developer with hands-on experience in Node.js or any other modern backend framework. You’ll be responsible for building robust, scalable APIs and server-side logic powering Zilo’s high-velocity quick commerce platform.

Key Responsibilities

Develop, maintain, and optimize back-end applications and APIs.

Work on microservices, API integrations, and data modeling.

Ensure system scalability, reliability, and performance under high traffic.

Collaborate with front-end and mobile developers for seamless API integration.

Implement best practices in code quality, security, and database design.

Troubleshoot production issues and support deployment cycles.

Technical Skills Required

Strong proficiency in Node.js, Express.js, or similar backend frameworks.

Experience in MongoDB, MySQL, or PostgreSQL.

Understanding of RESTful APIs, authentication (JWT/OAuth), and middleware.

Familiarity with AWS, Docker, or other deployment environments.

Hands-on experience with Git and CI/CD pipelines.

Knowledge of other programming languages like Python, Java, or Go is an added advantage.

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

Job Responsibilities:

● Conceptualizing, executing & managing branded campaigns across LBB formats on web, app & social media based on client briefs

ensuring high repeat rate

Should have worked on branded content / content marketing

● Ensuring a mix of client objectives & LBB tonality

● Social Media Marketing & execution for sales collaborations

● Client servicing: Being the SPOC for a partner brand, daily liaison, end to end life cycle management of the brand campaigns from

brief to deliverables

● Creating pitches, briefs, presentations, campaign plans, innovations & partners to maximize conversion

● Mapping daily progress of branded content & reporting the success of a campaign post closure

● Keeping up with client deadlines & incorporating feedback/changes

Responsibilities :

- Design and develop highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance for one of the fastest-growing company in India

- Translate business requirements into scalable and extensible design

- Pair with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team

- Partner with the product management team to define and execute the feature roadmap

- Coordinate with cross-functional teams (Mobile, UX etc.) on planning and execution

- Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

- The building of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Experience and Skills :

- 2+ years of hands-on experience in designing, developing, testing and deploying applications on Node.JS for large scale applications.

- Strong proficiency with JavaScript

- Understanding of Asynchronous Request handling techniques.

- Deep knowledge of Linux : CentOS, Fedora, or Ubuntu

- Data modeling experience in Relational and NoSQL databases(MONGO DB)

- Ability to understand and implement Continuous Integration and Continuous Delivery

- Well versed with Agile methodologies, TDD and Test Engineering and Automation

- Ability to design and implement low latency RESTful services

- Experience troubleshooting server performance - memory issues, GC tuning, resource leaks, etc.

- Excellent understanding of interactive application development paradigm, memory management, performance/resource optimizations, database interactions, network programming, concurrency and multithreading, fault tolerance, monitoring, security and operability of systems

- Continuously refactor applications to ensure high-quality design

- Ability to plan, prioritize, estimate and execute releases with a good degree of predictability