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Customer Success (Customer Support) Jobs in Pune

Explore top Customer Success (Customer Support) Job opportunities in Pune for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

"Customer Success"

Founded 2013
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Pune
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2 - 7 years
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5 - 8 lacs/annum

"Responsibilities:\n\nOwn overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction.\nEstablish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product.\nDevelop and nurture customers for advocacy.\nWork with clients, aid the customer in achieving their goals.\nWork to identify and/or develop upsell opportunities.\nAdvocate customer needs/issues cross-departmentally. \nRequirements:\nCheerful, Optimistic go-getters\nLearn-ability is more valued than skill set.\nImpeccable written and verbal communication skills.\nSelf-starter and a good team player.\nEager to learnt and execute the new processes for us.\nYou want to help and provide the support to our customers."

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"Customer Support Executive"

Founded 2013
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Pune, Bengaluru (Bangalore), Hyderabad
Experience icon
1 - 3 years
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3 - 5 lacs/annum

"Responsibilities\nProvide service and customer support during field visits\nFollow discussed schedule and execute accordingly\nManage all on site installation, repair, maintenance and test tasks\nDiagnose errors or technical problems and resolve with guided approach\nFollow regular reporting to manager\nDocument processes where required\nFollow all company's and department's field procedures and protocols\nCooperate with technical team and share information across the organisation\nComprehend customer requirements and make appropriate recommendations/briefings\nBuild positive relationships with customers \nRequirements\n1-2 years experience in field support\nAbility to troubleshoot, test, repair and service technical equipment\nExcellent written and verbal communication ability\nAbility to work flexible shifts and to adapt to changing work schedules\nFamiliarity with mobile tools and applications\nStrong multi-tasking and organizational skills"

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"Telesales Executive"

Founded 2018
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Pune
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1 - 5 years
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-1 - 4 lacs/annum

"JOB DESCRIPTION FOR CSE \n\nSkills and Qualifications\nExcellent Customer service and negotiation skills\nBasic PC skills including quick data entry\nStrong Analytical Skills and ability to work through ambiguous situation\nWilling to work in 24/7 shifts\nWilling to work \nGraduate in any field with minimum of 1-2 years of work experience as a Sales Executive (or similar)\nForeign Language skill will be an added asset\nWilling to work in Pune Kharadi 411014\n\nJob Description and Duties\n1.\tMaintain company product knowledge\n2.\tReceive and resolve customer queries via inbound phone call/email/web chat\n3.\tProvide support on non technical account management customer queries\n4.\tEffectively articulate necessary customer and non-technical information to customers in a\n5.\tsimple and concise manner.\n6.\tGuide customer through online payment portal and ensure a smooth sales process.\n7.\tSupport tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions\n8.\tEffectively articulate necessary customer and non-technical information to customers in a simple and concise manner."

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Nishant Chhabria
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"Tech Support Engineer"

Founded 2014
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Pune
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1 - 3 years
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2 - 5 lacs/annum

"Top Skills: Must have neutral accent (Most important)\n\n1. Technical aptitude & ability to learn complex cloud apps\n2. Provide customer support via ticket-based help desk, or Skype calls.\n3. Ability to write technical user documentation with perfect grammar\n4. Excellent communication and presentation skills with neutral accent\n5. Familiarity with CRM systems and practices.\n6. Candidate with the technical background will be plus.\n7. Everything else that is required to become a true customer support champion"

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"Customer Success Manager (SaaS)"

Founded 2015
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Pune
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1 - 5 years
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3 - 8 lacs/annum

"Do you feel happy when you users are satisfied? And conversely, do you feel restless when users are not able to achieve their desired results?\n\nIf you're analytical, data oriented, user focused and are tech savvy - this will be a great role to make an impact. Exprience in a data driven SaaS company is highly desirable.\n\nReply to discuss more!"

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"Customer Service Lead"

Founded 2015
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Pune
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1 - 4 years
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2 - 4 lacs/annum

"HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai.\n\nWe are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. \n\nThe Job Description is as follows:\n1) Making Inbound & Outbound calls to potential customers and answering queries about our services \n2)Collecting &Preparing reports for Management.\n3)Collecting Customer Feedback About our Services.\n4)Converting enquiries into appointments for our service providers.\n\nThe Ideal Candidate :\n1.\tHas 1-4 years of experience managing a team. \n2.\tHas strong analytical skills and excellent skills with MS Office/Excel.\n3.\tCan wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment."

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"Operations Executive"

Founded 2016
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Pune
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0 - 2 years
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0 - 1 lacs/annum

"Six Hats Online Solutions Pvt Ltd is an IT startup company. Our first project is www.gharobar.com, it is the largest online marketplace for home based entrepreneurs. We are looking for independent and dynamic individuals to join us in writing our own start-up success story!\n\nThe Operations Executive will be responsible for managing the backend operations of the website including managing shipping, updating and uploading products, giving demos to customers, answering customer queries, etc."

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"Account Manager"

Founded 2013
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Pune
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1 - 3 years
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1 - 3 lacs/annum

"plan-a is a startup digital marketing agency offering Strategy, Content & Digital Advertising solutions. We are on the look out for an enthusiastic account service manager, having experience in digital media. \nA day in the life of a client servicing executive at plan-a: \n1. Understanding the requirements of the clients \n2. Ideating & Brainstorming with the team to give the best output\n3. Being on top of digital trends \n4. Implement these trends to create compelling content for a relevant client \n5. Create monthly reports & chart a plan for taking the brand forward \n6. Keep the team ticking and ensure all deliverables and targets are being achieved\n7. Be the single point of contact for all clients working with the organisation"

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Aditya Mane
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"Operations executive"

Founded 2015
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Pune
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2 - 4 years
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2 - 4 lacs/annum

"CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep."

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Gurmohit Ahluwalia
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"Telesales Executive"

Founded 2015
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{{j_company_sizes[2 - 1]}} employees
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Pune
Experience icon
2 - 4 years
Experience icon
2 - 4 lacs/annum

"CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep."

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Gurmohit Ahluwalia
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"Sales - Marketing lead"

Founded 2015
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Pune
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0 - 2 years
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2 - 5 lacs/annum

"We are currently supported and mentored by Nasscom, cnbc and facebook.\nIts a chance to get involved with a healthcare software startup in its early days and reap the benefits when it grows big. Chance to learn and contribute in multiple things are always on offer in any startup."

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"Telesales Executive"

Founded 2015
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{{j_company_sizes[2 - 1]}} employees
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Pune
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0 - 3 years
Experience icon
0 - 3 lacs/annum

"If Stock Markets interest you, or you are keen to learn how to make investments and create wealth, then this would be a place for you to start."

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"Customer Service Executive who can take bookings and address user's needs on call"

Founded 2015
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{{j_company_sizes[1 - 1]}} employees
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Pune
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0 - 2 years
Experience icon
0 - 1 lacs/annum

"1) It a great opportunity to understand a customer's needs.\n2) It will help you expand your Sales skills.\n3) Working for a startup provides great deal of learning."

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"Tele Calling Executive"

Founded 2015
Products and services{{j_company_types[2 - 1]}}
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Pune
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1 - 5 years
Experience icon
0 - 3 lacs/annum

"If you think \n\n-\tYour voice is sexiest part of your body.\n-\tTalking to people is the best thing in the world\n-\tYour God is the Client and not ‘Sachin Tendulkar’.\n-\tThe only time you are not in control of your ‘Tongue’ is during meals.\n\nThen Adkarlo.com is looking for you!!!\n\n\nAdkarlo.com an online advertising marketplace is looking for Tele Callers having expertise in Client Servicing. \n\nP.S :- Angrezi Aani Chahiye Bhaiya!!"

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