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Customer Success (Customer Support) Jobs

Explore top Customer Success (Customer Support) Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Support Executive for E-Commerce customers

Founded 2015
Product
6-50 employees
Raised funding
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 1 years
Experience icon
2 - 3 lacs/annum

Responsibilities -  Communicates with customers by phone, chat or email.  Manages difficult or emotional customer situations.  Responds promptly to customer needs and solicits customer feedback to improve service.  Follows up on order shipment and delivery for 100% customer satisfaction.  Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.  Effectively speaks, writes and presents clearly with persuasion.  Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.  Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.  Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview

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Job poster profile picture - sangeeta s
sangeeta s
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Job poster profile picture - sangeeta s
sangeeta s

Sr. Manager - Customer Engagement

Founded 2014
Product
6-50 employees
Raised funding
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Communication Skills
Community Management
Leadership
Team Management
Process Optimization
Data Analytics
Location icon
Bengaluru (Bangalore)
Experience icon
3 - 7 years
Experience icon
10 - 16 lacs/annum

Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.

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Job poster profile picture - Suren Sultania
Suren Sultania
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Job poster profile picture - Suren Sultania
Suren Sultania

Customer Support Executive

Founded 2012
Product
250+ employees
Raised funding
Voice processing
Customer Success (Customer Support)
Email
Customer Relationship Management (CRM)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 3 years
Experience icon
2 - 3 lacs/annum

Customer Support Executive | Semi Voice Process | 5 Working Days | Day Shift | Only Female Candidates | The Job Role and Responsibilities The primary responsibilities of a Customer Service Executive would be : • Attend to customer queries on all 3 channels (Voice/Email/Chat) professionally to provide information about products and services. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. Competencies and Skills Required Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are: • Good communications skills • Ability to listen and active problem-solving skills • Good interpersonal skills • Ability to handle pressure Preferred : Experience with International Process

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Job poster profile picture - Vijay Jamwal
Vijay Jamwal
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Job poster profile picture - Vijay Jamwal
Vijay Jamwal

Customer Relationship Associate

Founded
employees
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Marketing & Communication
Telesales
Location icon
Chennai
Experience icon
0 - 2 years
Experience icon
1 - 3 lacs/annum

About the company JetPat is a fast growing product company in the HealthTech domain. We are well funded and are scaling across India. The Role We are looking for talented women who can be Multilingual and are superb at keeping up Customer Relationship & its support services. The person would be the key member of the company to build a strong bond with them. This role is for someone keen on getting in on the ground floor of a startup, with the opportunity to build out the strong pillars for the company. We also want someone who is passionate about our mission to transform the way that the current market is structured, and is excited about building a company with a potentially high impact. This is a compelling opportunity to play a key role as we build out a disruptive company in an exciting space. Requirements Marketing Professional worked ideally in customer support/service. Clarity of thought with strong communication skills. Passionate about marketing and driven to produce high-quality of customer services. Skillsets patience, politeness and willing to learn new things are a plus. Perks Offer 1. Becoming a leader of your own skill set and interest 2. Exposure to understand market opportunities and contribute directly to growth of company 3. Learning 10X times more than what you know now 4. We will provide great work environment and challenging work. 5. At JetPat, there will be freedom to contribute towards ideas, space to take nice initiatives and flexible working hours

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Job poster profile picture - Nagarajan Chellaiyan
Nagarajan Chellaiyan
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Job poster profile picture - Nagarajan Chellaiyan
Nagarajan Chellaiyan

Product Specialist

Founded 2014
Product
51-250 employees
Raised funding
Java
Tech Support
Customer Success (Customer Support)
Location icon
Chennai
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

ob Responsibilities: Handle technical support related queries for customers. Provide prompt, reliable and accurate information to customers. Ensure timely resolution while maintaining the highest level of quality support in every customer interaction. Help customer resolve product related issues. Help with product integration. Escalate issues to the appropriate department and ensure to solve the issue working with the L2/L3 team within SLA. Requirements: Logical thinker, multitasking, problem-solving skills Excellent verbal & written skills Customer care skills Ability to prioritize workload Attention to detail. Ability to work well in a team Experience in application servers or relevant software development background

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Job poster profile picture - Vinoth Kumar
Vinoth Kumar
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Job poster profile picture - Vinoth Kumar
Vinoth Kumar

Tech Support Engineer

Founded 2014
Products and services
6-50 employees
Bootstrapped
Tech Support
Communication Skills
Technical Writing
Customer Success (Customer Support)
Location icon
Pune
Experience icon
1 - 3 years
Experience icon
2 - 5 lacs/annum

Top Skills: Must have neutral accent (Most important) 1. Technical aptitude & ability to learn complex cloud apps 2. Provide customer support via ticket-based help desk, or Skype calls. 3. Ability to write technical user documentation with perfect grammar 4. Excellent communication and presentation skills with neutral accent 5. Familiarity with CRM systems and practices. 6. Candidate with the technical background will be plus. 7. Everything else that is required to become a true customer support champion

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Job poster profile picture - Siddharth Aklujkar
Siddharth Aklujkar
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Job poster profile picture - Siddharth Aklujkar
Siddharth Aklujkar

Customer Happiness Champion

Founded 2011
Product
51-250 employees
Raised funding
Customer Success (Customer Support)
Tech Support
Client Servicing
Location icon
Navi Mumbai
Experience icon
2 - 7 years
Experience icon
4 - 7 lacs/annum

NOTE: Please fill up this form to apply: https://goo.gl/forms/PVibhLXdeieiQmzg1 We’re building a new platform in the Blockchain space with a mission to bring every Indian onto the blockchain economy. The Happiness Team is a big part of this mission. You'll be responsible to help answer any questions our users have and solve any issues they bring to us. If you want to be part of a team that truly cares about the blockchain revolution, and shape the future of a decentralized financial world, read on. Responsibilities - Manage, prioritize and respond to incoming customer communications via email & chat (maybe phone in the future) - Keep an eye out for anything amiss like platform bugs/issues, fraudulent transactions, money issues, edge case scenarios etc - Identify and flag any trends that may be building up in the incoming communication so as to anticipate issues and crush the underlying cause - Identify gaps in our knowledge center and recommend fills to bridge the gap - Work closely with the product team with inputs on shaping world-class efficient processes for our happiness team - Be a powerhouse of all the knowledge of the platform and the cryptocurrency world You'll be a good fit if: - You enjoy solving problems and thrive off helping users (By far the most important qualities in you) - You have excellent written and spoken English skills - You're somewhat familiar with the blockchain/crypto world and now have a fire in your belly to become a guru at crypto and blockchain knowledge (and more importantly the excitement to share that knowledge) - You believe in the future of the blockchain and cryptocurrency - You care deeply, genuinely and passionately about customer support as a career - You are calm, patient and focus on the problem at hand and not the underlying emotions - You possess the ability to explain solutions in an easy to understand, concise and pleasing language - You are obsessed with getting to Inbox Zero - You are self-driven, independent, kind and ego-less, have superior organizational skills, integrity, a great follow through on tasks and obsessed with details - You don't get overwhelmed easily and don’t let stuff slip through the cracks. - You can turn upset users into evangelists and loyalists! - You are persistent and never ever ever give up on a user - You operate at lightning speed (like XRP :P) Experience: - We're looking for champions with at least 2 years of experience in a similar customer support / technical support role. Experience in supporting financial services is a bonus, but don’t let that stop you from applying. What’s in it for you - You’ll be part of one of the first teams in India that’s working in the Blockchain and Cryptocurrency space (Imagine the experience that comes with it. We’re going to be part of an open world revolution) - You'll be part of a young team that truly cares about kickass support - You get the flexibility of working remotely on Weekends and switching your week cycles! - Good pay, Amazing workspace, medical insurance (India), great perks, a kickass office and a hell lot of amazing pictures Ready to Apply? Please fill up this form: https://goo.gl/forms/PVibhLXdeieiQmzg1

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Job poster profile picture - Priyanka Sharma
Priyanka Sharma
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Job poster profile picture - Priyanka Sharma
Priyanka Sharma

Accounts Manager/Customer Success

Founded 2012
Product
250+ employees
Raised funding
Account Management
Customer Success (Customer Support)
Enterprise Resource Planning (ERP)
Sales
Location icon
Bengaluru (Bangalore)
Experience icon
7 - 12 years
Experience icon
10 - 20 lacs/annum

About opportunity : We have seen tremendous demand and adoption in the Indian market and to spearhead our growth further we are looking to scale up our Customer Success Team across India. With increasing number of customers, it becomes very important to have a strong onboarding and relationship management team, which can ensure retention, upselling and positive WOM. Role & Responsibilities - Drive Customer Success Activities & Outcomes - Oversee successful implementation of Happay's product suite for each client - Oversee portfolio of customers, reduce Churn and explore avenues to Up-sell to maximise revenues from an account - Drive new business growth through greater advocacy and reference-ability - Influence future lifetime value through higher product adoption & customer satisfaction. - Monitor Key engagement metrics like Churn, Customer Health & Renewables - Align with Key Stakeholders of the account to build a strong relationship - Define and Optimize Customer Lifecycle - Map Customer journey and define segmentation of customer base and varying strategies. - Develop listening points in journey (e.g., usage, satisfaction, etc.) - Identify opportunities for continuous improvement - Learn from best practices in industry - Measure Effectiveness of Customer Success - Define & establish a system for tracking operational metrics for the team. - Send periodic performance report with Key Metrics to Happay's Executive team - Lead best in class Customer Success Team - Manage a team of Key Account Managers and help them in implementation & troubleshooting. - Recruit experienced leaders for different functional roles. - Drive a culture of continuous learning and accountability within the team. - Foster collaboration within the team and across the customer lifecycle. - Inspire Customer Success Across Company - Create company-wide culture of Customer Success - Align with Marketing around marketing to existing clients. - Align with Product around driving product roadmap - Align with Sales around cross-sell and up-sell and focus on selling with a retention focus - Align with Executive Team around key metrics and objectives Skills & Background Requirement - Minimum 6 years of experience in Customer Success - Experience in handling team of 15-20 members - Experience in onboarding complex products/solutions with SMEs and Enterprise clients - Excellent communication and presentation skills - Is Excellent in building and nurturing relationships in industry - Networking and strong orientation towards customer management - Deep understanding of value drivers in recurring revenue business models - Is very well-versed on developments related to SaaS products in India. - Ability to manage influence through persuasion, negotiation, and consensus building

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Job poster profile picture - Vijay Jamwal
Vijay Jamwal
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Job poster profile picture - Vijay Jamwal
Vijay Jamwal

Customer Support Executive

Founded 2016
Products and services
6-50 employees
Profitable
Communication Skills
Sales
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 14 lacs/annum

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

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Job poster profile picture - Brijesh Arya
Brijesh Arya
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Job poster profile picture - Brijesh Arya
Brijesh Arya

Operations & Marketing Executive

Founded 2017
Products and services
1-5 employees
Bootstrapped
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Digital Marketing
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

We are an upcoming startup in the Health & Fitness space.The role that is open is Operations & Marketing Executive, based out of either Thanjavur or Bangalore. This is an exciting opportunity at an with a lot of learning, particularly if you are looking to move into Business & Revenue related roles from your current role. A broad introduction to the business and our ethos. I am Antony Anand - founder of Durafit Fitness Equipments (www.durafit.in). I am an alumnus of IIM-Ahmedabad, with experience in ecommerce (Ex-Flipkart & Snapdeal). I have founded this company with the vision of revolutionising the Fitness Equipment space with IOT and Manufacturing. We have successfully done a pilot launch of our products in Amazon & Flipkart and have established brand presence, within a short period of time. We are now venturing to expand the business into Gym Equipments, Offline stores, Extensive Brand building in the second phase of our plan. We intend to get into Manufacturing and Smart Devices in the next year as well, once brand presence is established. We are looking at potential funding in 6-8 months time frame as well. We are already growing at 100% every quarter, and you will be one of the first employees to join us here at Durafit. This will provide an opportunity to have end-to-end visibility of an entire business from Finance, Marketing, Sales, Funding, Procurement, Manufacturing, HR etc, and then experiment and grow into any role that you are passionate about within the company. We are looking for some smarts, self-motivation, business ownership & people skills - people who can quickly take ownership of the business and grow really fast with the company.

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Job poster profile picture - Anand Antony Raj A
Anand Antony Raj A
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Job poster profile picture - Anand Antony Raj A
Anand Antony Raj A

Tech Support Engineer

Founded 2000
Product
51-250 employees
Bootstrapped
Tech Support
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Chennai
Experience icon
1 - 3 years
Experience icon
3 - 6 lacs/annum

We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)

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Job poster profile picture - Sharon Samuel
Sharon Samuel
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Sharon Samuel

Account Manager & Customer Success

Founded 2015
Product
6-50 employees
Profitable
Client Servicing
Account Management
Customer Success (Customer Support)
Location icon
Pune
Experience icon
1 - 8 years
Experience icon
3 - 8 lacs/annum

Do you feel happy when you users are satisfied? And conversely, do you feel restless when users are not able to achieve their desired results? If you're analytical, data oriented, user focused and are tech savvy - this will be a great role to make an impact. Reply to discuss more!

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Job poster profile picture - Nikunj Verma
Nikunj Verma
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Nikunj Verma

Customer Solutions Engineer

Founded 2013
Products and services
6-50 employees
Raised funding
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Tech Support
IT Solutioning
Presales
Location icon
Chennai
Experience icon
0 - 8 years
Experience icon
6 - 12 lacs/annum

Chargebee is a PCI Level 1 certified recurring billing platform for subscription based SaaS and eCommerce businesses. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payments. Being a customer solution engineer for Chargebee means working with customers from the get-go - understanding their pain points, offering business intelligence, and customizing Chargebee to suit their every need.

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Job poster profile picture - Joe Daniel
Joe Daniel
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Joe Daniel

Business Operations Executive

Founded 2014
Product
6-50 employees
Profitable
Business Development
Client Servicing
Operations
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 4 years
Experience icon
1 - 2 lacs/annum

Maintaining relationship with all potential and existing clients. Reaching out to new customers and making materials outlining the benefits of product/ services. Understanding the client requirements and then customizing the product/ services as per their needs. Providing all kind of support and product knowledge to existing clients. Researching and identifying sales opportunity, generating leads, target identification and classification. Understanding the client requirements and then customizing the product/ services as per their needs. Complete business operations for new/existing clients and fulfillment of post sales business operation needs.

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Job poster profile picture - Hemant | SpringEdge
Hemant | SpringEdge
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Hemant | SpringEdge

Business Operations Executive

Founded 2015
Products and services
6-50 employees
Profitable
Operations
Logistics
Supply Chain Management (SCM)
Customer Success (Customer Support)
Data Analytics
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 4 years
Experience icon
3 - 5 lacs/annum

Business Operations Executive About Intellicar Telematics Pvt Ltd Intellicar Telematics Private Limited is a vehicular telematics organization founded in 2015 with the vision of connecting businesses and customers to their vehicles in a meaningful way. We provide vehicle owners with the ability to connect and diagnose vehicles remotely in real-time. Our team consists of individuals with an in-depth knowledge and understanding in automotive engineering, driver analytics and information technology. By leveraging our expertise in the automotive domain, we have created solutions to reduce operational and maintenance costs of large fleets, and ensure safety at all times. Solutions: Enterprise Fleet Management, GPS Tracking Remote engine diagnostics, Driver behavior & training Technology Integration: GIS, GPS, GPRS, OBD, WEB, Accelerometer, RFID, On-board Storage. Intellicar’s team of accomplished automotive Engineers, hardware manufacturers, Software Developers and Data Scientists have developed the best solutions to track vehicles and drivers, and ensure optimum performance, utilization and safety at all times. We cater to the needs of our clients across various industries such as: Self drive cars, Taxi cab rentals, Taxi cab aggregators, Logistics, Driver training, Bike Rentals, Construction, ecommerce, armored trucks, Manufacturing, dealership and more. Job Description Will be responsible for ensuring effective operations of Intellicar’s enterprise solutions. Support the Operations team for data validation and analysis, data and report collection, Coordinates and Partners with the client in multi locations. Customer acquisition and key relationship management. Device installation process adherence, device fitment report analysis, coordination with technicians for smooth work flow. Diagnosing and Troubleshooting coordinating with technicians. Resource and Manpower management, logistics and supply chain management. Meet Fleet operators and managers and understand their operational challenges. Travel across client locations to monitor device fitments and support. Ensure that all the operations meet SLAs and TAT. Ensure Process Improvement for better Business Operations Experience and Skills Required Ability to work effectively & independently in a fast-paced environment Customer acquisition and key relationship management Analytical Skills, Negotiation Skills, Leadership skills, Interpersonal and Presentation Skills. Strong analytical skills and a data driven decision making mentality. Highly organized and effective communicator. Well versed in Microsoft suites (Excel, PowerPoint) Hardworking, committed and equipped to handle pressure. Super organized and a logical thinker. Qualification BE/B.Tech/ MBA or Master’s in Operations or related field with minimum defined grade. 2+ year work experience in Business operations Experience in Managing operations in IT/Telecom/Automotive industry. Prior work experience with organizations in the space of IOT or Telematics will be an added advantage.

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Job poster profile picture - Shajo Kalliath
Shajo Kalliath
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Shajo Kalliath

Customer Service Lead

Founded 2015
Products and services
6-50 employees
Profitable
Business Development
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Pune
Experience icon
1 - 4 years
Experience icon
2 - 4 lacs/annum

HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai. We are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. The Job Description is as follows: 1) Making Inbound & Outbound calls to potential customers and answering queries about our services 2)Collecting &Preparing reports for Management. 3)Collecting Customer Feedback About our Services. 4)Converting enquiries into appointments for our service providers. The Ideal Candidate : 1. Has 1-4 years of experience managing a team. 2. Has strong analytical skills and excellent skills with MS Office/Excel. 3. Can wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment.

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Job poster profile picture - Salil Bhargava
Salil Bhargava
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Salil Bhargava

Operations Executive

Founded 2016
Services
1-5 employees
Bootstrapped
Logistics
Customer Success (Customer Support)
Interpersonal Skills
MS-Word
MS-Excel
Report Writing
net-savvy
Location icon
Pune
Experience icon
0 - 2 years
Experience icon
0 - 1 lacs/annum

Six Hats Online Solutions Pvt Ltd is an IT startup company. Our first project is www.gharobar.com, it is the largest online marketplace for home based entrepreneurs. We are looking for independent and dynamic individuals to join us in writing our own start-up success story! The Operations Executive will be responsible for managing the backend operations of the website including managing shipping, updating and uploading products, giving demos to customers, answering customer queries, etc.

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Job poster profile picture - Avani Shroff
Avani Shroff
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Avani Shroff

Customer Success Rockstar

Founded 2015
Products and services
6-50 employees
Bootstrapped
Customer Success (Customer Support)
Problem solving
Multiple client handling
Product Management
startup
client handling
Client Servicing
Empathy
Location icon
Chennai
Experience icon
4 - 6 years
Experience icon
8 - 15 lacs/annum

We are looking for a firebrand customer success manager + project manager. We are not looking for someone who can just handle customer facing issues but also anticipate and resolve them proactively. You can expect a flat hierarchy and a fast-paced environment. Oh, you also get the expert guidance from 3 founders who have built other companies and are experts in data science + Tech + Entrepreneurship. An ideal candidate? Yes, if... You empathise with clients and put them at ease You genuinely and actively listen to customers, understand their requirements and proactively work on solving bottlenecks You are able to quickly run a problem analysis and work backwards on customer requirements You have worked with multiple clients and have handled the good, bad and ugly situations You have had the experience of handling a team and setting expectations clearly If you have worked with a start-up or product based company then that's an added bonus! Responsibilities: Handle customer queries - Simple, exotic and all in between Uncover issues that cause customer dissatisfaction, anxiety or irritation Raise open issues with cross functional teams and take ownership of resolving the issues in a timely manner Set expectations and drive a process within the team Map customer journey and identify improvements at every stage Constantly work towards providing innovative strategies for delivering customer delight Proactively reach out to customers anticipating where they may have a need for support Experience: 4 to 6 years

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Job poster profile picture - Sakina Olia
Sakina Olia
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Sakina Olia

Client Servicing/ Content Writing

Founded 2015
Products and services
6-50 employees
Profitable
Content Writing
Client Servicing
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry. Edit Headline

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Job poster profile picture - Sonam Singh
Sonam Singh
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Sonam Singh

Business Development / Client Servicing Associate

Founded 2015
Products and services
6-50 employees
Profitable
Communication Skills
Business Development
Customer Relationship Management (CRM)
Content Writing
Sales
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 4 years
Experience icon
3 - 5 lacs/annum

Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry.

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Job poster profile picture - Sonam Singh
Sonam Singh
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Job poster profile picture - Sonam Singh
Sonam Singh

Customer Success Manager

Founded 2014
Product
6-50 employees
Raised funding
Customer Success (Customer Support)
Customer Relationship Management (CRM)
product support
Communication Skills
problem solving
Location icon
Bengaluru (Bangalore)
Experience icon
2 - 6 years
Experience icon
4 - 15 lacs/annum

Whatfix is a SaaS based Performance Support platform, that helps enterprises and businesses simplify their on boarding, training and support.

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Job poster profile picture - Victor C
Victor C
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Victor C

Customer support /success

Founded 2013
Products and services
6-50 employees
Raised funding
Communication Skills
Troubleshooting
Customer Success (Customer Support)
Tech Support
Customer Success (Customer Support)
Location icon
Chennai
Experience icon
0 - 7 years
Experience icon
5 - 10 lacs/annum

KEY RESPONSIBILITIES: Be responsible for managing support tickets and deliver above-and-beyond support through email, phone and chat. Escalate issues if necessary and work closely with our engineering team to resolve those issues. Provide customer feedback to the product management team and help them in discovering insights for the product roadmap. Assist our sales stalwarts in converting prospects to customers. Constantly work towards streamlining the support process by analyzing support requests and publishing solutions as blog posts, forums and FAQs. Cultivate and sustain an in-depth knowledge of Chargebee’s products and services. Stay active in support forums and discussions. Welcome customers, encourage participation and gradually build a valuable support community.

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Job poster profile picture - Sanjay Sudhakar
Sanjay Sudhakar
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Sanjay Sudhakar

Sales Associate

Founded 1997
Product
250+ employees
Profitable
Sales
Business Development
Customer Relationship Management (CRM)
freshers
team player
excellent communication skills
sales executive
Customer Success (Customer Support)
Location icon
Mumbai
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

About the Business Unit: BigRock, is one of India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today. What's the job like? *Assist customer inquiries via phone, chat or email. *Understand requirements and provide information to the customer to choose the right solution. *Develop a robust pipeline and achieve assigned revenue targets and service levels. *Maintain and manage the pipeline with accurate notes and rigorous follow ups. *Identify and work with existing customers to improve and expand relationships. *Coordinate and engage necessary resources from the Product, Operations and Marketing teams. *Sustain accurate forecasts. *Recommend changes in products, services and policies by evaluating results and competitive developments What are we looking for? * Graduate graduate from any stream (mandatory) *0-2 years of work experience * Should be willing to work in rotational shifts. * Good oral & written communication skills. * Excellent analytical skills. * Good Team Player * Ability to complete large volumes of work

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Job poster profile picture - Bobby Rathod
Bobby Rathod
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Bobby Rathod
Tech Support
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
3 - 7 years
Experience icon
3 - 5 lacs/annum

Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions. Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit. Understands the role of IT within area of specialization and how company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities Account planning and accurate account revenue forecasting skills. Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities. Cultivates & maintains positive relationships with customers to ensure account retention & growth, and position company as the preferred vendor for meeting all business needs

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Job poster profile picture - Manish Nath
Manish Nath
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Manish Nath

Account Manager for a leading SaaS Marketing Product

Founded 2013
Product
6-50 employees
Bootstrapped
00515
Customer Success (Customer Support)
Customer Success (Customer Support)
Location icon
Hyderabad
Experience icon
1 - 8 years
Experience icon
3 - 24 lacs/annum

Account Managers for Enterprise Level Customers in over 30 countries for a leading SaaS product. Excellent English as well as analytical skills are required. Send in your resume for more details.

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Job poster profile picture - Manas Garg
Manas Garg
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Manas Garg

Web Solution Specialist

Founded 1997
Product
250+ employees
Profitable
Communication Skills
Tech Support
Customer Success (Customer Support)
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 3 lacs/annum

● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.

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Job poster profile picture - Bobby Rathod
Bobby Rathod
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Bobby Rathod

Tech Support

Founded 2004
Products and services
6-50 employees
Bootstrapped
Communication Skills
Tech Support
Customer Success (Customer Support)
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

Job Responsibilities: Responsible for providing assistance to end-users who’re using our products (Online Platform) Catering to queries related to platform Taking care of users Onboarding process Skill Set Required: Good communication skills Good Technical Skill (for using online platform) Graduate Good analytical and problem solving skills Good interpersonal and customer care skills

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Job poster profile picture - Manish Hingar
Manish Hingar
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Manish Hingar

Executive - Business Operations

Founded 2015
Products and services
6-50 employees
Profitable
Operations
Vendor Management
Customer Success (Customer Support)
Data Analytics
Location icon
Bengaluru (Bangalore)
Experience icon
1 - 4 years
Experience icon
3 - 6 lacs/annum

Job Description Will be responsible for ensuring effective operations of Intellicar’s enterprise solutions. Support the Operations team for data validation and analysis, data/report collection, device installation process adherence, device fitment report analysis, coordination with technicians for smooth work flow. Coordinates and Partners with the client in multi locations. Customer acquisition and key relationship management. Meet Fleet operators and managers and understand their operational challenges. Travel across client locations to monitor device fitments and support. Ensure that all the operations meet SLAs and TAT. Ensure Process Improvement for better Business Operations Experience and Skills Required Ability to work effectively & independently in a fast-paced environment Customer acquisition and key relationship management Analytical Skills, Negotiation Skills, Leadership skills, Interpersonal and Presentation Skills. Strong analytical skills and a data driven decision making mentality. Highly organized and effective communicator. Well versed in Microsoft suites (Excel, PowerPoint) Hardworking, committed and equipped to handle pressure. Super organized and a logical thinker. Qualification BE/B.Tech/ MBA or Master’s in Operations or related field with minimum defined grade. 2+ year work experience in Business operations Experience in Managing operations in IT/Telecom/Automotive industry. Prior work experience with organizations in the space of IOT or Telematics will be an added advantage.

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Job poster profile picture - Shajo Kalliath
Shajo Kalliath
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Shajo Kalliath
customer care
cce
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 7 years
Experience icon
1 - 4 lacs/annum

Doodhwala (Banger Tech Pvt. Ltd.) Doodhwala is your one stop shop for daily essentials. Based out of Indiranagar, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be. We're passionate, energetic & pretty much destined for greatness :) Job Role 1) Handling customer queries 2) Maintaning Customer relationship

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Job poster profile picture - Nikita Agrawal
Nikita Agrawal
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Nikita Agrawal
Customer Success (Customer Support)
Technical Training
Tech Support
Customer Success (Customer Support)
Location icon
Noida
Experience icon
0 - 5 years
Experience icon
1.5 - 0.000015 lacs/annum

Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product. Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled Providing first level support on our services via remote desktop calls if required Route/Assign tickets to the appropriate support group, if necessary. Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updates Following-up with end users, if necessary, for closure of pending tickets

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Job poster profile picture - Rashmi Agarwal
Rashmi Agarwal
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Rashmi Agarwal

Account Manager

Founded 2013
Services
1-5 employees
Profitable
Client Servicing
Digital Marketing
00515
Customer Success (Customer Support)
Location icon
Pune
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

plan-a is a startup digital marketing agency offering Strategy, Content & Digital Advertising solutions. We are on the look out for an enthusiastic account service manager, having experience in digital media. A day in the life of a client servicing executive at plan-a: 1. Understanding the requirements of the clients 2. Ideating & Brainstorming with the team to give the best output 3. Being on top of digital trends 4. Implement these trends to create compelling content for a relevant client 5. Create monthly reports & chart a plan for taking the brand forward 6. Keep the team ticking and ensure all deliverables and targets are being achieved 7. Be the single point of contact for all clients working with the organisation

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Job poster profile picture - Aditya Mane
Aditya Mane
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Aditya Mane

Business Development Executive

Founded 2009
Products and services
51-250 employees
Profitable
MBA
online marketing
Business Development
Sales
Client Servicing
Presales
Salesforce
Customer Success (Customer Support)
Location icon
Coimbatore
Experience icon
1 - 1 years
Experience icon
7 - 15 lacs/annum

Qualification: PG Graduation: MBA Job Designation: Business Development Executive - Trainee Requirements: Excellent communication skills (written and spokenng to work on) Willing to work on rotational shift Flair for IT sales & marketing Ability to work with deadlines in a fast paced environment and in rotational shifts Self motivated, patient and fast learner Freshers welcome, immediate joiners preferred

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Job poster profile picture - Priya Shanmugam
Priya Shanmugam
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Priya Shanmugam

AM - Customer Relations

Founded 2013
Services
6-50 employees
Profitable
Client Servicing
Communication Skills
Customer Relationship Management (CRM)
Data Analytics
Operations
Team Management
Customer Success (Customer Support)
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
3 - 5 years
Experience icon
2 - 4 lacs/annum

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

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Job poster profile picture - Rehan M
Rehan M
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Rehan M

Tech Support Engineer

Founded 2010
Product
6-50 employees
Profitable
Communication Skills
Tech Support
Customer Success (Customer Support)
Location icon
Indore
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

Basic coding knowledge is utterly required.

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Job poster profile picture - Purvi Vani
Purvi Vani
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Purvi Vani

Sales Executive

Founded 2001
Products and services
6-50 employees
Bootstrapped
Online Sales
Telesales
Customer Success (Customer Support)
Location icon
Mumbai
Experience icon
2 - 5 years
Experience icon
2 - 4 lacs/annum

“Get the sale” using various sales methods Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness Attend meeting, sales events and trainings to keep abreast of the latest developments Evaluate customers needs and build productive long lasting relationships Meet personal and team sales targets Research accounts and generate or follow through sales leads Report and provide feedback to management using finance Maintain and expand client database within your assigned territorial statistical data

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Job poster profile picture - Alvin Gibson
Alvin Gibson
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Alvin Gibson

Technical Lead- NOC

Founded 1996
Products and services
6-50 employees
Bootstrapped
Proven expertise in managing NOC related tasks
Knowledge of EMC/Veritas/Comvault platforms
Customer Success (Customer Support)
Project Management
Storage & Networking
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
3 - 5 years
Experience icon
6 - 8 lacs/annum

Ace Data is an industry leader in the area of Cloud Backup, Disaster Recovery, Data Protection and Storage and Data Analytics Solutions (Please check out our corporate video at www.ace-data.com). As we move aggressively towards our 'Vision 2020', driven by the values of : •Proactive Approach •Responsive •Integrity •Excellence •Growth •Care •Teamwork we are looking for young dynamic professionals for our sales and service team, to drive our next level of growth.

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Job poster profile picture - Gitanjali Saxena
Gitanjali Saxena
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Gitanjali Saxena

Customer care executive

Founded 2010
Services
6-50 employees
Raised funding
Communication Skills
Customer Relationship Management (CRM)
MS-Excel
MS-Word
Public Relations
Customer Success (Customer Support)
Location icon
Vadodara
Experience icon
1 - 3 years
Experience icon
2 - 4 lacs/annum

PurpleDocs is a revolutionary service that’s making the lives of doctors easy by efficiently managing their critical patient records. Backed by a young and hard working team, the service shall be serving larger part of the nation in coming months. We are a team of young enthusiasts who love innovating solutions. We carve our own path, make mistakes while doing so but learn from them. We are looking for like minded, young, energetic people who can make this journey all the more interesting and help us all grow together.

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Job poster profile picture - Pooja Gupta
Pooja Gupta
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Pooja Gupta

CRE: Last Mile

Founded 2012
Product
51-250 employees
Raised funding
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Field Sales
Location icon
Bengaluru (Bangalore), Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at careers@furlenco.com

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Job poster profile picture - Angarika Borah
Angarika Borah
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Angarika Borah

Customer relationship Executive / Manager

Founded 2012
Product
51-250 employees
Raised funding
Client Servicing
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, customer service. The role will allow you to be the face of Furlenco in contributing towards Furlenco’s brand recognition growth. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with current and prospective customers. • You are confident in handling customers over telephone calls • You have in the past smartly handled customer queries and concerns leading to growth in brand identity • 0-3 years of successful customer handling experience What you get: • Opportunity to work with a multifunctional team • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Apply to us at careers@furlenco.com

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Job poster profile picture - Angarika Borah
Angarika Borah
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Angarika Borah

Customer Support Executive (Email & Verification Process)

Founded 2014
Product
51-250 employees
Raised funding
Communication Skills
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
0 - 2 years
Experience icon
5 - 10 lacs/annum

To provide support for queries related to Transactions on TaskBucks and handle issues related to payment tracking Maintaining that Turn Around Time (TAT) of 24 hours is maintained to respond to customer queries on other channels like email, social, blogs, appstore etc Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

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Careers Taskbucks
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Careers Taskbucks

Operations executive

Founded 2015
Products and services
6-50 employees
Raised funding
Customer Success (Customer Support)
Logistics
Operations
Customer Success (Customer Support)
Location icon
Pune
Experience icon
2 - 4 years
Experience icon
2 - 4 lacs/annum

CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.

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Job poster profile picture - Gurmohit Ahluwalia
Gurmohit Ahluwalia
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Gurmohit Ahluwalia

Telesales Executive

Founded 2015
Products and services
6-50 employees
Raised funding
Business Development
Sales
Telesales
Customer Success (Customer Support)
Location icon
Pune
Experience icon
2 - 4 years
Experience icon
2 - 4 lacs/annum

CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.

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Job poster profile picture - Gurmohit Ahluwalia
Gurmohit Ahluwalia
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Gurmohit Ahluwalia

Customer Support Genius

Founded 2015
Product
1-5 employees
Bootstrapped
Communication Skills
Customer Relationship Management (CRM)
English Proficiency
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 5 years
Experience icon
2 - 3 lacs/annum

Are you good with people? Can you genuinely understand issues, resolve problems and integrate feedback into the company successfully? If you are an active listener with super communication skills you might be the person we are looking for. We need a client - servicing individual who is ready to tackle any customer issue that comes their way. Follow up with clients and track customer patterns,, answer customer queries on phone, chat and email, help customers pick out the perfect treats, manage the entire fulfilment process, and handle our delivery partners. We at Lovetreats are a mostly women driven team based in Bangalore from where we reach out to people all over India. What gets us out of bed every morning is our mission to transform the Indian intimate lifestyle market and make access to intimate products easy, confidential and non-intimidating. Because shopping for sexual health and pleasure products shouldn’t feel sleazy or uncomfortable.  We believe that a little bit of inspiration and spirit of adventure can make our relationships with our bodies and our partners a whole lot more exciting and pleasurable. Sexuality is an important part of our lives. We want to give it the attention it deserves and remove the taboos surrounding it. This reflects in everything we do, from the way we hand pick the products on our site and the user experience we offer, to our customer service and the ideas we spread through our blog. We are the first intimate lifestyle brand in India that makes you smile, not cringe. Lovetreats is an inclusive workspace. We are open to female as well as male applicants, people who want to switch career tracks or restart careers. We are also interested in working with mothers who are coming back to work after a break as well as open to non-citizen individuals looking for a career in Bangalore. If you can be sure about the number of hours you can devote to Lovetreats, we’re always ready to find a way to work with talented people!

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Job poster profile picture - Ute Pauline Wiemer
Ute Pauline Wiemer
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Ute Pauline Wiemer

Sales Engineer

Founded 2012
Product
6-50 employees
Raised funding
Business Development
Sales
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
2 - 4 years
Experience icon
2 - 4 lacs/annum

Looking for a sales engineer to sell energy efficient product to b2b clients

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Job poster profile picture - Pranay Jha
Pranay Jha
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Pranay Jha

IT Manager

Founded 2015
Products and services
6-50 employees
Raised funding
Information Technology
Business Support Services
Customer Success (Customer Support)
Location icon
Bangalore, Bengaluru (Bangalore)
Experience icon
3 - 7 years
Experience icon
5 - 9 lacs/annum

Job description The Hive is looking for a talented IT and Systems Engineer to support our growing business community: - To put in place the metrics needed to monitor the availability and reliability of the infrastructure - To establish and support a minimum, baseline hardware and software standards - To develop Service Level Agreements (SLA) concerning infrastructure services to all members - To make the information about the availability and reliability of the IT infrastructure available to the community on a regular basis - Leverage existing, emerging, and innovative technologies to enhance, improve, and streamline IT processes - Meet or exceed member’s requirements for technology service delivery About The Hive: The Hive is a pan-India platform for entrepreneurs, freelancers and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high-energy, high-amenity work environments that make our members more successful. The first Hive location is a 60,000 sq.ft premium space at VR Bengaluru (www.vrbengaluru.com), an integrated lifestyle destination combining premium retail, 9-screen multiplex, F&B and family entertainment selections, boutique hotel and serviced residences, and collaborative work spaces. The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail and real estate sectors.

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Job poster profile picture - Ankit Samdariya
Ankit Samdariya
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Ankit Samdariya

Customer Success Specialist

Founded 1994
Product
6-50 employees
Bootstrapped
Customer Success (Customer Support)
Tech Support
Customer Success (Customer Support)
Location icon
Noida, Agra
Experience icon
1 - 5 years
Experience icon
2 - 5 lacs/annum

Embarc was established in 1994 and has established itself as a leading company in providing solutions for location based services. We have developed Find’n’Secure web based real time GPS Tracking and Fleet Management Software. We also have Find’n’Secure for Mobiles. We supply different kind of GPS trackers and accessories depending on the need of tracking (Vehicles, children, pets, ships, airplanes etc.). We have partners in more than 45 countries. We have now launched Find’n’Secure Ver 5.0. We have also launched FnS Apps for Android and iOS platforms. We are looking for a bright Technical Customer Success Specialist to provide enterprise level support to our customers via phone, web, email, chat and other support channels as required. Responsibilities: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles

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Job poster profile picture - Shailendra Bansal
Shailendra Bansal
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Shailendra Bansal

Retail Manager

Founded 2015
Products and services
6-50 employees
Bootstrapped
Retail Management
Sales
Account Management
Customer Relationship Management (CRM)
Procurement & Buying
Customer Success (Customer Support)
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
2 - 5 years
Experience icon
2 - 5 lacs/annum

We are a team of dynamic professionals with forte in business strategy, marketing and supply chain management. We are currently working on four projects in following domains: pharmaceutical, food and beverage, automobiles, and educational programs.

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Job poster profile picture - Ankit Ahuja
Ankit Ahuja
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Job poster profile picture - Ankit Ahuja
Ankit Ahuja

Sales - Marketing lead

Founded 2015
Product
1-5 employees
Bootstrapped
Customer Success (Customer Support)
Field Sales
Growth Hacking
Inbound Marketing
Sales Enablement
Location icon
Pune
Experience icon
0 - 2 years
Experience icon
2 - 5 lacs/annum

We are currently supported and mentored by Nasscom, cnbc and facebook. Its a chance to get involved with a healthcare software startup in its early days and reap the benefits when it grows big. Chance to learn and contribute in multiple things are always on offer in any startup.

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Job poster profile picture - KidNurture KidNurture
KidNurture KidNurture
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KidNurture KidNurture

Telesales Executive

Founded 2015
Product
6-50 employees
Bootstrapped
Business Development
Sales
Customer Success (Customer Support)
Telesales
Customer Success (Customer Support)
Location icon
Pune
Experience icon
0 - 3 years
Experience icon
0 - 3 lacs/annum

If Stock Markets interest you, or you are keen to learn how to make investments and create wealth, then this would be a place for you to start.

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Job poster profile picture - Raymond Moses
Raymond Moses
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Job poster profile picture - Raymond Moses
Raymond Moses

CRM manager

Founded 2010
Services
51-250 employees
Raised funding
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Technology Marketing
Location icon
Mumbai
Experience icon
3 - 7 years
Experience icon
5 - 10 lacs/annum

Most reputed online travel company. Startup ecommerce

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Job poster profile picture - Neha Mohnot
Neha Mohnot
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Job poster profile picture - Neha Mohnot
Neha Mohnot

Implementation consultants

Founded 2008
Services
51-250 employees
Raised funding
Audit
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Location icon
Bangalore, Bengaluru (Bangalore)
Experience icon
2 - 5 years
Experience icon
2 - 5 lacs/annum

An opportunity to work with worlds largest search engine. growth , transparency at work,flexible working.

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Job poster profile picture - Somanna Aiyappa
Somanna Aiyappa
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Job poster profile picture - Somanna Aiyappa
Somanna Aiyappa

Customer Service Executive

Founded 2010
Products and services
6-50 employees
Bootstrapped
Problem Solving
Communication Skills
Customer Success (Customer Support)
Interpersonal Skills
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
0 - 4 lacs/annum

1. Attractive Remuneration Package - including base salary + lucrative commission structure 2. Fun, vibrant, dynamic team environment 3. Great company culture that rewards hard work 4. Immediate progression opportunities

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Job poster profile picture - Anil Gupta
Anil Gupta
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Job poster profile picture - Anil Gupta
Anil Gupta

Customer Service Executive who can take bookings and address user's needs on call

Founded 2015
Products and services
1-5 employees
Bootstrapped
English Proficiency
Telesales
Customer Success (Customer Support)
Location icon
Pune
Experience icon
0 - 2 years
Experience icon
0 - 1 lacs/annum

1) It a great opportunity to understand a customer's needs. 2) It will help you expand your Sales skills. 3) Working for a startup provides great deal of learning.

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Job poster profile picture - Yash Bharwani
Yash Bharwani
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Job poster profile picture - Yash Bharwani
Yash Bharwani

Tele Calling Executive

Founded 2015
Services
6-50 employees
Bootstrapped
Sales
Customer Relationship Management (CRM)
Presales
Salesforce
Telesales
Customer Success (Customer Support)
Location icon
Pune
Experience icon
1 - 5 years
Experience icon
0 - 3 lacs/annum

If you think - Your voice is sexiest part of your body. - Talking to people is the best thing in the world - Your God is the Client and not ‘Sachin Tendulkar’. - The only time you are not in control of your ‘Tongue’ is during meals. Then Adkarlo.com is looking for you!!! Adkarlo.com an online advertising marketplace is looking for Tele Callers having expertise in Client Servicing. P.S :- Angrezi Aani Chahiye Bhaiya!!

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Job poster profile picture - Gaurav Sava
Gaurav Sava
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Gaurav Sava
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