BMC Remedy Jobs in Chennai
Job Description :
a. Tracking/management of all software assets to include internal license assessments
b. Participate in software vendor contract/license negotiations and the development of software licenses and associated maintenance contracts.
c. Knowledge in SW license procurement & hands on experience in Ariba tool.
d. Prepare and assist in the performance of periodic compliance report
e. Provide support to end users regarding specific vendor product use rights
f. Assist in the establishment of internal and controls related to software asset management, governance and compliance
g. Exposure in Oracle, MS, IBM, Adobe and other enterprise licensing.
h. Handled Cloud – AWS, Amazon, GCP & Billing
i. Participated in license compliance audit.
g. Tracking/management of software license governance and compliance in accordance with enterprise policy, process, procedures and controls by internal staff and external service providers
ITIL, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).
- Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
- Coordinate for Service transition activities.
- Initiate change / release requests in line
- customer change / release management process.
- Work on the major problem tickets assigned by ITIS Teams
- Hands on experience in hardware asset management.
- experience on ticketing tool like service now or SNOW
- ITIL Certified.
Must Have Skills
- Service Now
- IT -Asset Management
ITIL
- Strong Knowledge in Oracle Forms and Reports
- Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
- Strong Knowledge in SQL / PLSQL concepts
- Strong in Analytical and Aggregate functions
- Strong in writing Procedure / Function / Packages
- Strong knowledge in the user of Cursors / Collections / Exception handling
- Strong in Datatypes, Constrainsts , index
- Having exposure to JavaScript and ReactJS will be an added advantage
Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
Title: ServiceNow Development (CSM)
Exp: 3 - 6 years
Location: Any InfoBeans' location
- 3-6 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
Skills – Jboss, DevOps, ServiceNow, Windows Server.
JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management
More than 5+ years of relevant experience in Oracle Identity manager (OIM) development with Strong knowledge of Oracle Identity Governance 12c product Core and Advance Java, Linux, Weblogic 12c, SOA, Oracle Database.
Should have working knowledge on - Product Architecture, Security Architecture, Application Provisioning, Connectors development, Request and Approval workflow development using SoD, Certification flow development, issue Troubleshooting , Audit and reporting development, Customization using Event Handler, Scheduler and Adapters, e
