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About The Role

Location: Remote / Hybrid (India Preferred)

Experience: 03–10 years of relevant experience

Reports to: CEO/Co-founder

Type: Full-Time

Tech Stack: Python, Frappe, LangChain, Neo4j, FAISS, React.js, AWS/GCP/Azure

What You’ll Do

● AI/ML Development

○ Build AI-powered student learning insights using Graph Databases (Neo4j), FAISS,

Sentence Transformers, and OpenCV (ResNet-50).

○ Develop Retrieval-Augmented Generation (RAG) and reinforcement learning models to

personalize content and assessment.

○ Research and implement multi-modal generation (text, image, voice) for highly

personalized learning interactions.

○ Fine-tune and optimize transformer-based models (e.g., GPT, BERT) to deliver contextual,

culturally relevant learning experiences.

● Backend & API Development

○ Architect and build scalable backend using Frappe, FastAPI, or Django.

○ Develop REST and GraphQL APIs to connect PAL with TAP’s LMS, Glific, and content

repositories.

○ Integrate Redis and Celery to manage background inference processes.

○ Connect with Glific APIs to power our AI-driven WhatsApp learning chatbot.

● Frontend & User Experience (Optional)

○ Develop a React.js-based student dashboard for real-time learning insights and content

delivery.

○ Collaborate closely with our UX team to ensure intuitive and accessible design.

● Cloud & Deployment (DevOps)

○ Deploy and scale models across cloud platforms: AWS, GCP, or Azure.

○ Implement CI/CD pipelines (Jenkins, Cypress.io) to ensure continuous delivery and testing.

○ Use Docker and Kubernetes for managing containerized deployments.

● AI-Driven Security & Automation

○ Ensure data privacy and compliance by embedding AI-powered security checks.

○ Automate personalized content delivery through NLP chatbots and AI workflows.

Who You Are

● You’ve worked on AI/ML systems at scale, especially in EdTech, SaaS, or social impact settings

● You’ve built or fine-tuned models with GPT/BERT, FAISS, LangChain, or custom embeddings

● You know how to move between backend complexity and real-world deployment

● You’ve used tools like Zapier, N8N, or FastAPI in production

● You don’t just write code — you write roadmaps, define structure, and love cross-functional

collaboration

● Bonus: You’ve dabbled in adaptive learning, NLP in regional languages, or multimodal AI

What You Can Expect?

● Real ownership – You’ll lead architecture, experimentation, and rollout

● Deep learning – Work with experienced leaders across product, pedagogy, and AI

● Remote flexibility – Work from anywhere, build for everywhere

● Bold pace, clear values – We move fast, think big, and always center the child

● Future leadership track – Opportunity to grow into a Tech/AI Lead role as we scale

● Full transparency – Competitive salary, equity potential, and clarity on what’s next

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Full Stack Engineer

Job Description

 As a Full stack developer he/she should be able to provide scalable software solutions

 He/she be a part of cross-functional team that’s responsible for the full

SDLC, from conception to deployment.

 Design and architect highly scalable web services applications

 Develop and maintain all server-side network components

 Collaborate with front-end developers on the integration of elements Architect

Content Management Solution and scalable API platform

 Design back-end services for various business processes

 Partner with third-party technology services and make strategic inputs.

 Develop high-performance applications by writing testable, reusable, and efficient

code

 Create workflows and solutions involving search, recommendations, rights

management, monetization, identity management, SSO, authorization,

authentication, etc.

 Work with large datasets and optimize server-side performance

 Implement effective security protocols, data protection measures, and storage

solutions

 Run diagnostic tests, repair defects, and provide technical support

 Experience in writing backend API services in a serverless framework would be

preferred.

 Knowledge of microservice architecture is required

 Collaborate with the tech and product teams to drive execution across all platforms

while balancing short-term requirements with long-term objectives

Requirements

 4-7 years of Knowledge of Node.js and ReactJS frameworks

 Experience in creating and maintaining efficient NoSQl databases GRPC and Json

Elasticsearch

 Experience in AWS environment, cloud deployments and lambda

 DevOps and web security

 API development and deployment

 Unit and integration testing

Required Experience - 2+ Years

Work location - Remote

Must have skills - PHP , YII , OOPS

Requirements:

• Experience in Frameworks: YII
• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in the testing process.
• Perform R&D tasks if assigned and communicate with the Designer and UI team.
• Build reusable code and libraries for future use.
• Able to work closely with the team and meet the tight deadlines where necessary.
• Strong Communication Skills.

• Hands-on development and optimization of image enhancing algorithms for image processing using computational imaging
• Working with peer teams on researching and resolving complex software and system problems
• Analvze and optimize different methodologies to improve output of image processing
• Work closely with Quality Assurance teams to refine algorithms for optimal system performance
• Support products from the early development and prototyping phases through to production
• Developing functional specifications per customer requirements
• Good understanding of image processing techniques such as edge detection skills, image alignment, removing noise, image segmentation, correction/modification, compression, and image reconstruction

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

• Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, ACOS, etc
• Liaising with the brand marketing team to identify the appropriate target audience for particular ad campaigns
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

Desired Candidate Profile

• 6+ yrs digital performance marketing experience ideally in the FMCG space
• Familiarity with Facebook Business Manager, Google Adwords, analytics, and Instagram    

Reporting and Business Intelligence

Minimum of 8 to 10 years of experience in Report building and Business Intelligence with

Profound knowledge on Oracle BI Publisher and BI Analytics with Oracle Fusion HCM domain especially in Core HR, Payroll and Absences modules

Primary skill:

• Experience generating BI publisher reports, dashboards and drill-down reports
• BI Publisher (RTF design/ eText/ Scheduling/ Parameter Handling/Bursting/backup and migration of reports to different pods)
• Design Oracle BI Publisher Data Models, Data sets and Templates/sub-templates
• Strong PL/SQL and Advanced PL/SQL experience
• Solid understanding of performance tuning best practices and experience improving end-to-end processing times
• Knowledge on the data models related to Fusion HCM (Core HR, Absence and Payroll modules)

Nice to have skills:

• Experience generating BI publisher reports, dashboards and drill-down reports
• Strong OBI Administrator activity
• Create mobile applications with Oracle Business Intelligence Mobile App Designer
• Use BI Mobile to access BI Content
• Create and modify Interactive Dashboards
• Knowledge of additional reporting tools viz. HCM Extract / OTBI / Analysis Dashboard would be an added advantage

Behavioural and Process Skills

• Experience working in Agile teams
• Self-motivated and self-directed abilities to prioritize and execute tasks in a high-pressure environment with "time-critical" deadlines
• Proven analytical, evaluative, and problem-solving abilities
• Possesses a team and customer service provision orientation

1. Cold Calling to prospective leads & convert them into clients
2. Business Development ideation & execution
3. Freeze the Client Deal
4. Populate & furnish the required documentation – Client Contract. Creative Forms, Project Details & Invoicing Details
5. Follow-up & Closure on generated leads across multiple mediums
6. Arrange client Meetings
7. Pitching , Negotiating & Closure with Clients
8. Client Servicing
9. Client Relationship Management
10. Generating Sales Report
11. Payment track – Ensuring the payment compliance as per the CC Timeline
12. Coordinating with accounts team for payment
13. Pre Event-On Event-Post Event coordination with client for an end to end experience
14. Constantly searching for new ideas & concepts
15. Competitive analysis with regards to the market happenings
16. Market research about the new trends & innovations