Operations Manager

We are looking for a State Head - Maharashtra for one of the renowned NGOs in Pune.

Role - State Head (Maharashtra)
Experience - 10+ years
Job Location - Pune, Maharashtra

About our Client :-

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

Responsibilities

● Plan & lead end to end Operations while ensuring quality, productivity & amp;
budget objectives.
● Work with vendor partners in delivering operational process execution at scale,
jointly plan and problem solving to provide evolving scale and continuous
improvement
● Good communication skills. Ability to communicate and explain to individuals &
the team, what needs to be done to achieve its objectives. Listening skills: Gains
input and commitment from all involved in delivering their specific part.
● Ability to set and achieve timelines for tasks: Set realistic and stretching
performance expectations for self and others. Regularly reviews progress and acts
to ensure optimal results for the business.
● Analytical Skills: Effectively analyses and interpret information, identifying &
validating the key facts, including reviewing alternatives to determine advantages
and associated risks.
● Establish KPIs, monitor the ongoing operations and improve performance against
set goals
● Lead and mentor junior associates, ensuring the team is performance driven and
aligned with business goals
● Form, document, and optimize business processes
● Oversee and assist with sending and receiving B2B shipments
● Manage shipping errors,vendor relations, costs of platforms & services
leveraged by the business

Skills Required 
● Interpersonal & Negotiation
● Technical Understanding
● Analytical Skills
● Problem Solving Skill & Techniques
● People management experience. (Experience in handling big teams located in
different cities is highly desirable)
● Experience in handling live operations. (Wherein real-time decision making
capacity)

Operations Executive

• Candidates will have to collect and coordinate with resources across the company.
• Will attend client meetings and project kickoffs.
• Record minutes of the meeting : client-related meetings and internal company related. 
• The candidate will also be responsible for building a connection with the prospects or customers through email, and phone.
• Should be very good in Microsoft Word and Excel.
• Maintain company data across multiple teams.
• Audit the company project folders on a weekly basis.
• Good organizational skills and the ability to multitask
• Good to see if you have used CRMs like PipeDrive, HubSpot, Salesforce, and Zoho etc.
• Comfortable in using Proofreading tools like Grammarly, ProWritingAid, Hemingway App, etc.

ARTIFEX HR is recruiting a Female Executive Assistant - Operations for one of their hospital clients

ROLE MISSION (WHY THE POSITION EXISTS)
 Responsible for managing the MD’s calendar, prepares any notes for the meetings, fixes appointments with visitors, internal staff, etc.
 Prioritizes and follows up on concerns addressed to the MD, including those marked sensitive or confidential nature. Follows course of action as recommended by MD.
 Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MDs ability to perform his/her duties
 Making transport and travel arrangements and preparing expense reports for the MD
 Coordinates internally with internal departments and acts as a point of contact between internal and external employees, vendors, external clients and guests
 Arranging minutes of meetings, conferences, Board meetings
 Filing all important documents, correspondence for the MD’s office
 Responsible for regular monthly reports as required by the Management
 Coordinates with external organizations, as required

AREAS OF RESPONSIBILITY 

Administrative Responsibilities:
- Responsible for calendar management, scheduling appointments and meetings
- Making transport and travel arrangements for the MD
- Be the point of contact to answers queries and providing
information related to the MD’s office
- Develop presentations as required by the MD
- Handles all correspondence for the MD’s office and prepare
responses and filing all important documents
- Manage information flow in a timely and accurate manner
- Delegating tasks assigned by MD to staff and follow up of status of all tasks assigned
- Collating MIS from all departments on a timely basis
- Handle confidential information in a sensitive manner

JOB SPECIFICATIONS
Education:
 Bachelor of Commerce / Arts
 MBA (Optional)

Job Related Experience:
 6-8 years of work experience in administration with minimum 3 experience as a Executive Assistant to a Management role
 Excellent computer proficiency required

Business Understanding:
 Hospital Management

Others:
 Excellent English Communication (Written and Verbal)
 Excellent Presentation Skills

• Analysing medical processes and service quality
• Developing review parameters for quality assessment
• Improving care service delivery and patient experience
• Coordinating with inhouse team of 50 doctors 
• Coordinating with patients for managing grievances
• Creating reports for periodic reviews

Requirements:

• MBBS in Medicine with 1-4 years’ operational and/or administrational experience in a hospital/healthcare company. 
• Fluency in English
• Proficiency in MS office is a must.
• Problem solving attitude
• Post-graduation not required.
• Working Sundays 

However Candidates who are BDS, BAMS or BHMS with at least 2 years in healthcare operations and admin experience may also apply.

 

We are hiring for an experienced Field Sales executives to join our team. As a Field Sales executives, you will develop sales volume and will be responsible for getting new customers and achieve the set targets. You will investigate and find new sales opportunities and close deals. Candidates residing at Andheri or nearby Location having field sales (Subscription Selling ) experience would be preferred.

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.

For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.

The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.

As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.

What you will do:

 

What you need to know / have:

 

Experience: 2 to 5 years

Annual CTC: Rupees 6,00,000 to 8,00,000

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

• You will be responsible for handling multiple processes and LOBs.
• Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
• As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
• Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
• Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
  Leverage data to continuously improve.
• Link all the programs to business metrics and build solutions keeping that in mind.
• Scale-up team by proper budgeting and co-owning the budget.
• Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
• Deliver business goals for processes handled.
• Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
• Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
• Co-owner in the process of budget planning.
• Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
• Possess strong communication and leadership skills
• Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
  Outstanding attention to detail; Exceptional problem solving & analytical skills
• Be a self-starter
• Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
• Experience in business process improvement

Experience & Education Qualification:

• Existing Experience as a Sr. Operations Manager is a plus.
• Experience in handling multiple processes and LOBs simultaneously is a plus.
• Graduation is a must.
• MBA is a plus.

Timings

• Fixed shift 7:30pm - 4:30am
• Fixed weekend off.
• No transportation

Looking forward to your response.

Regards,

GreedyGame is a looking for an Operations Manager. He will be responsible for developing overall product roadmap as well as designing and implementing system solutions that will improve overall efficiency. Key deliverables for the Operations Manager would be Improve the amount of free time to play more PlayStation Improve the ad experience and process for Advertisers Help develop a “dummy’s guide to GreedyGame SDK integration" Responsibilities Collaborate to build useful products focused on improving people’s operation efficiency Define product strategy, prioritize development roadmap and prioritization Oversee the development of in-house products as well as implementation of third party packaged solutions as necessary Manage Solutions and products from planning, development and design through the end of the product life cycle. Create, measure and report on success metrics Build relationships with internal customers and external vendors to garner product requirements and feedback. Coordinate with global teams to identify strategic partnerships to enrich our Product suite and offerings. Evangelize our products and solutions across the Organization and drive adoption of solutions thereby improving employee efficiency and effectiveness Requirements 3+ years of experience for core business processes; advertising experience nice to have. Strong understanding of core business processes – lead to cash, procure to pay, hire to retire and record to report; should have a keen sense of how business processes can be automated to improve productivity/ quality In depth understanding of how automation can help improve employee productivity Solid organization and project management skills with ability to multi-task and manage multiple projects in cross-functional global environment Experience and/or strong desire to work in a fast moving entrepreneurial environment and are comfortable with ambiguity Prior Product Management experience in an Agile development environment Excellent written, verbal communications and active listening skills What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with the biggest brands and game publishers. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!