Zenon SCADA

Job Title : Content Writer (Web3 / Blockchain / Crypto)

Experience : 3+ Years

Location : Noida

Working Days : Monday to Friday + Saturday WFH

About the Role :

We are looking for a content writer with strong expertise in Web3, Blockchain, and Crypto to create impactful content including whitepapers, blogs, articles, and research reports.

The role requires the ability to simplify complex blockchain concepts, craft compelling narratives, and produce content for both technical and non-technical audiences.

Mandatory Skills :

Whitepaper Writing, Blockchain/Web3/Crypto Expertise, Tokenomics, Technical & Marketing Content Creation.

Key Responsibilities :

• Write whitepapers covering vision, technical framework, tokenomics, roadmap, and market analysis.
• Create SEO-friendly blogs, articles, and website content on blockchain, DeFi, NFTs, DAOs, and crypto trends.
• Collaborate with tech and marketing teams to ensure accurate and engaging content.
• Research and stay updated on Web3 and crypto ecosystems.

Required Skills :

• Proven experience in writing whitepapers and long-form blockchain content.
• Strong knowledge of Web3, Blockchain, Crypto, DeFi, NFTs, and Tokenomics.
• Ability to translate complex technical concepts into simple narratives.
• Excellent research, grammar, and editing skills.
• Familiarity with SEO and crypto community content (Twitter/X, Discord, Telegram) is a plus.

Why Join Us :

• Work on cutting-edge blockchain projects.
• Exposure to global Web3 markets.
• Competitive salary & growth opportunities.

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

We are looking for a foreign accountant having basic depth knowledge of accounting and proficient with software like Quickbook, Xero, Sage etc.

Minimum 7 years experience : Individual Contributor ( Back-end plus Cloud- Infra)

Banking/Payments Domain : Worked on projects from scratch and scaled

Experience with Payment Gateway Companies is a plus

Tech Stack

Java SpringBoot,AWS,GCP,REST

Worked on CI/CD (Manage and setup )

Different SQL and NO-SQL Databases -,PostgreSQL,MongoDB

Responsibilities:

End to end coding ; from software architecture to managing scaling,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members.

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time.

Management of security vulnerabilities.

Be a full individual contributor which means can work in a team as well as alone.

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product companies and Managing small teams is a plus

Company Overview 

Universal Transit is a leading auto transport company providing AI-powered car shipping solutions across the United States. Our services span nationwide car shipping with advanced technology, ensuring optimized, efficient, and cost-effective transport. Universal Transit prioritizes customer satisfaction and innovative service and is committed to transforming the auto transport industry through technology-driven solutions. 

Position Summary 

We are seeking a dynamic Sales Representative with proven sales experience in the U.S. market. While industry knowledge in auto transport is a plus, it is not required. We’re looking for someone with a strong sales background in any service-oriented industry who excels in client engagement and lead conversion. Proficiency in English at the C2 level, with a clear accent close to American, is essential as this role involves building rapport with a diverse U.S.-based client base. In this role, you’ll prospect for new business opportunities while managing and growing relationships with established clients. You’ll connect with key players in the automotive industry, including dealerships, rental car companies, and automotive auctions, to present our tailored solutions. 

Job Title: Sales Representative 

Location: Remote India (Initially for 3-6 months, then onsite in Bengaluru). 

Job Type: Full-time 

Compensation: Starting salary of $800 per month, plus a 10% commission on sales. With experience, there is the potential to earn up to $3,000 per month. 

Key Responsibilities 

• Actively seek out new business opportunities by making 100 + outbound calls daily, networking, and conducting online research to maintain a strong pipeline of potential clients. 
• Build lasting relationships with clients by understanding their needs and providing tailored transport solutions that fit their unique requirements. 
• Regularly engage with key clients, including automotive dealerships, dealership groups, wholesalers, auction houses, and insurance companies, to promote Universal Transit’s services. 
• Utilize CRM software to document client interactions, monitor sales activities, and keep customer information up to date. 
• Collaborate with the sales team to achieve sales targets and expand market reach through effective sales strategies. 
• Stay informed about industry trends, competitor offerings, and client needs to uncover potential sales opportunities and adapt approaches as needed. 
• Work closely with logistics and marketing teams to ensure smooth client onboarding, satisfaction, and retention. 
• Develop a comprehensive understanding of Universal Transit's services, technology, and industry practices to inform and advise clients effectively. 

Qualifications and Skills 

• Minimum of 2 years of experience in a sales role within the U.S. market, preferably in a service-based industry. 
• Fluent English speaker with C2-level proficiency and a clear, near-American accent. 
• Proven ability to generate leads, close deals, and establish strong client relationships. 
• Excellent verbal and written communication skills focused on clarity and building client rapport. 
• Strong organizational and multitasking abilities, capable of managing multiple leads and client requests simultaneously. 
• Self-motivated with a proactive approach to achieving sales goals. 
• Dedicated to understanding customer needs and providing outstanding service. 
• Sales-driven and persistent in pursuing new business opportunities. 
• Skilled at building and maintaining professional relationships. 
• Analytical and able to assess client needs and recommend suitable solutions. 
• Adaptable and flexible in approach to meet diverse client needs and shifting market demands. 

We are looking for a talented and competitive Marketing Manager, who has experience working with Healthcare or SaaS product companies, to join our team. This role will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
You will be responsible for understanding the RCM and PI market landscape, identifying
your target audience, and collaborating to create the strategic positioning, targeting
plan, and channel mix to meet your category’s pipeline target.

The ideal candidate should be a self-starter who thrives in a fast-paced environment.

Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least 4 years' experience as a marketing manager.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth. 

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities. 

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators. 

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions. 
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes. 

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We are constantly self-asses and realign to work with each customer in the most impactful manner. 

Pre-requisites for the Role 

1. Job ID-EMBD0120PS 

1. Primary skill: GCP DATA ENGINEER, BIGQUERY, ETL 

1. Secondary skill: HADOOP, PYTHON, SPARK 

1. Years of Experience: 5-8Years  

1. Location: Remote 

Budget- Open  

NP- Immediate 

GCP DATA ENGINEER 

Position description 

• Designing and implementing software systems 

• Creating systems for collecting data and for processing that data 
• Using Extract Transform Load operations (the ETL process) 
• Creating data architectures that meet the requirements of the business 
• Researching new methods of obtaining valuable data and improving its quality 
• Creating structured data solutions using various programming languages and tools 

• Mining data from multiple areas to construct efficient business models 
• Collaborating with data analysts, data scientists, and other teams. 

Candidate profile 

• Bachelor’s or master’s degree in information systems/engineering, computer science and management or related. 
• 5-8 years professional experience as Big Data Engineer 

• Proficiency in modelling and maintaining Data Lakes with PySpark – preferred basis. 
• Experience with Big Data technologies (e.g., Databricks) 
• Ability to model and optimize workflows GCP. 
• Experience with Streaming Analytics services (e.g., Kafka, Grafana) 
• Analytical, innovative and solution-oriented mindset 

• Teamwork, strong communication and interpersonal skills 
• Rigor and organizational skills 
• Fluency in English (spoken and written). 

• Skills Required For Android Developer:-