Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. As a profitable, disruptive, and fast growing SaaS company, they caught the eye of many and recently raised $60M in funding. Headquartered in Dallas, Texas, many team members work for the company remotely from around the world while maintaining a strong company culture and work-life balance. Want to learn more?
Check out our website:
www.gohighlevel.com
Who You Are:
You are searching for an opportunity to impact the experience of SaaS customers at the very start of their customer journey. Providing them with world class engagement the moment they start their trial of the HighLevel platform. Your creative and strategic problem solving skills allow you to meet the demands of our prospective customers by intelligently speaking to the solutions HighLevel offers and how it will benefit their business. Our results based atmosphere will give you the autonomy to work independently on some projects and collaborate with various departments on others. Our prospective customers will look to you as a subject matter expert on how the HighLevel platform fits into their business strategy and to make them successful. Tie it all together with an all hands on deck attitude and excellent communication skills and this is the job for you.
This role is 100% remote.
What You’ll Do:
● Engage and nurture new customer relationships.
● Align solutions to the customer’s goals, needs and objectives.
● Develop strong rapport with a pipeline of new business customers through inbound customer engagement.
● Leverage all top of funnel customer demographic information to craft a relevant customer centric demonstration of the HighLevel platform that drives maximum trial conversion.
● Learn, understand, and be able to articulate the Value Proposition of the HighLevel platform to impact conversion to trial metrics.
● Conduct consultative trial engagements for HighLevel’s sales process via phone, SMS, email, and ticketed support driving them to the best trial for their business.
● Collaborate with customers, cross-functional teams, and subject matter experts to identify compelling solutions.
● Work efficiently in a team setting on projects to successful completion.
● Exercise judgment in developing and implementing methods and techniques to obtain desired results following industry best practices.
● Deliver right-sized technology solutions/services within the allocated budget.
● Provide technical support to customers, if needed.
● Develop technical documentation in order to optimize demo environments.
● Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations.
● Complete other duties as required/assigned.
What You’ll Bring:
● Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred.
● 2-4 Years of previous customer service experience in a relevant capacity, preferably in Customer Success or Tech Support.
● A strong technical aptitude to help our users succeed with the HighLevel software.
● Experience working with and or ability to learn the use of various CRM Systems.
● Working Knowledge of the following applications is strongly preferred. Google Suite, Zoom, Facebook, Instagram, LinkedIn and other social media.
● Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO.
● Demonstrated experience to learn quickly and apply new technologies to solve problems.
● Ability to develop and maintain deep knowledge of customers, data, business, and markets.
● Demonstrated ability to communicate well with colleagues and customers, both written and oral.
● Ability to pass a pre-employment background check.
EEO Statement:
At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Similar jobs
React Native
Redux/FluxRole:
- You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
- You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
- You will analyze business, technology challenges and suggest solutions
This opportunity is for you if,
- 4 to 6 years overall experience, 2 to 3 years experience in React Native
- You have experience with building and shipping React Native powered products at scale using Redux/MobX frameworks Android (Java) and iOS (Swift) background
- You have experience in building, deploying, and monitoring changes to critical user flows without disrupting the customer experience and business
- You have the capability to execute rapidly and efficiently in an unstructured entrepreneurial environment
- You have experience with architecture and implementing component-based UI frameworks and design systems
- You have experience working on small, fast-moving teams Understanding of CS fundamentals and how they apply in a front-end engineering scope
- You have knack for writing clean, readable, re-usable code
- You are a great analytical & logical thinker and someone who loves solving problems
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Go Programming (Golang)
Kubernetes
DockerAbout the Role:
As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.
Responsibilities:
- You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
- Understand the way current users interact with the chatbot and how to optimize the existing content.
- WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
- You will be working on blockchain technologies
- You will help maintain code quality and organization.
- We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.
You'll be a good fit if:
- You’ve got 3 to 6 years of development experience.
- You’re an expert in writing background tasks, test-driven development.
- You’re an expert in Golang
- You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
- You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- You’re committed to quality, and your code solves more problems than it creates ;)
Javascript
HTML/CSS
Python
Ruby
· Lead from the front, when it comes to delivering high quality work products. Serve as a mentor to the team members
· Create and define performance metrics. Ideate, innovate and hack through the existing systems to improve performance.
· Perform code reviews, set coding practices and guidelines within the team.
· Make sense of the product specs, be nimble in getting the issues resolved. Be a thought leader. · Solid understanding and knowledge of Java/C/C++. You should understand the concepts of multithreading, I/O, messaging, instrumentation etc and their implementation in Java/Any other Object-Oriented Language.
· Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing. A solid foundation in the principles of computer science is desired.
· Ability to write clean, modular, and loosely coupled code by the use of design patterns.
· He/She should be able to break down and architect complex software systems. For example- Build
Ruby on Rails (ROR)Javascript
React.js
AngularJS (1.x)The B2B e-commerce platforms sensation, Raksul Inc., named Forbes Japan "Startup of the
Year" in 2018 and a Harvard Business Case Study in 2019, has created its Center of Excellence
(COE) in Bangalore, India in 2020, to propel ahead its mission of transforming conventional
industries with the Internet and emerging technologies. The new software R&D center is
envisaged to comprise highly empowered product teams that are multifaceted, mission-oriented
and accountable for end-to-end business outcomes.
We are looking for world-class software engineering talent to join our cause in our India Center
of Excellence in Bangalore. We value creative curiosity, outside-the-box thinking and quality
consciousness. This position will have tremendous opportunities for software craftsmanship,
leadership and growth!
At Raksul, we believe in enabling our software teams by instilling intrinsic motivators of
Autonomy, Mastery and Purpose, nicely complementing our highly competitive comp package,
bonus, generous vacation time, best-in-class benefits and super-flexible work hours! Raksul as
a company fosters an inclusive, diverse and supportive culture. In our work we aim to be smart,
humble, hardworking and above all, collaborative! We are presently in 100% remote working
mode with potentially part-time in the office, post pandemic.
Tech Stack:
Ruby, Rails, MySQL, JavaScript / TypeScript, Vue, HTML/CSS, Webpack, Selenium,
Cucumber.
Required Skills:
- 5+ years of experience with Ruby on Rails.
- 5+ years of experience building JavaScript front-ends with React, Angular or Vue.
- 3+ years of professional full-stack web development.
- 3+ years of experience developing products related to corporate functions incl. HR,
Payroll, Accounting, etc.
- Previous experience maintaining production applications.
- Focus on writing clear, maintainable, tested code.
- Experience with Git, continuous integration and regular deployments.
- Understanding and appreciation of UX and usability.
- Strong understanding of HTML/CSS.
- Experience with MySQL and relational data modeling.
- You must be a strong communicator who can explain complex ideas to anyone
regardless of background.
Preferred Skills:
- Experience with implementing designs produced in Figma or Zeplin.
- Ability and interest in mentoring junior engineers a plus.
- Excellent written communication skills and diligent ability to contribute to the team by
performing code reviews.
- B.S. in Computer Science, Computer Engineering, Software Engineering, or equivalent
experience.
- Understands basic accounting terms and principles.
Nice to Haves:
- Contributions to or active participation in the OSS community.
- Strong Github profile.
Who We’re Looking For:
- Someone who would be interested in improving corporate productivity.
- Individuals with the curiosity to explore new technologies, the willingness to learn new
things and who constantly challenge themselves.
- A positive outlook with a focus on solution-oriented problem solving, even when things
get tough.
- Individuals who thrive in a multicultural environment.
- Individuals who would like to work on Japanese products and services.
Amazon Web Services (AWS)
JavaPythonLocus is a global decision- making platform in the supply chain that uses deep learning and proprietary algorithms to provide route optimization, real-time tracking, insights and analytics, beat optimization, efficient warehouse management, vehicle allocation and utilization, intuitive 3D packing and measurement of packages. Locus automates human decisions required to transport a package or a person, between any two points on earth, delivering gains along efficiency, consistency, and transparency in operations.
Locus, which has achieved a peak of 1 million orders processed in a day (200,000 orders an hour) and is trained & tested on over 100 million+ order deliveries, works in 75 cities across the globe. Locus works with several large-scale market leaders like Urban Ladder, Tata Group of Companies, Droplet, Licious, Rollick, Lenskart, other global FMCG, pharma, e-commerce, 3PL and logistics conglomerates.
Locus is backed by some of the biggest names in the market and recently raised $22 MN in Series B funding and also $4 Mn in a pre-Series B round. Earlier, In 2016, Locus raised $2.75 Mn (INR 18.3 Cr) in a Series A funding.
Locus was started by Nishith Rastogi and Geet Garg, two ex-Amazon engineers on a mission to democratize logistics intelligence for businesses across industries. Nishith was profiled by Forbes Asia in their ’30 Under 30’ 2018 list. Geet, on the other hand, holds a dual degree (BTech and MTech) in Computer Science and Engineering from the Indian Institute of Technology. Our team constitutes of engineers from Indian Institute of Technology and Birla Institute of Technology & Science- Pilani, and Data Scientists with PhDs from Carnegie Mellon University and Tata Institute of Fundamental Research. Our multifaced product and business team is led by senior members from Barclays, Google & Goldman Sachs with immense operational execution experience.
Job Description
- Design & implement backend APIs at Locus.sh
- Mentor junior developers technically.
- Actively work to reduce tech debt in the Locus backend
- Work towards more stability & scalability of the backend
- Tech stack - Java, AWS, Aurora etc.
Eligibility
- 4-8 years of product company experience
- OOP implementation experience. Programming language does not matter, We use Java internally but have hired folks from non Java background.
- Hands on experience in SQL, Dynamo DB, Postgres etc preferred.
- Prior experience building REST APIs
- Advanced understanding of AWS stack
- Prior knowledge of solving problems at scale.
Perks:
- Healthy catered meals at office
- You decide your own Work From Home (WFH) and Out Of Office (OOO)
- Pet-friendly - bring your pets to the office any day. Locus family already has a Rottweiler and a Beagle
C++Python
HTML/CSSJavascript
NodeJS (Node.js)AngularJS (1.x)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres