Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. As a profitable, disruptive, and fast growing SaaS company, they caught the eye of many and recently raised $60M in funding. Headquartered in Dallas, Texas, many team members work for the company remotely from around the world while maintaining a strong company culture and work-life balance. Want to learn more?
Check out our website:
www.gohighlevel.com
Who You Are:
You are searching for an opportunity to impact the experience of SaaS customers at the very start of their customer journey. Providing them with world class engagement the moment they start their trial of the HighLevel platform. Your creative and strategic problem solving skills allow you to meet the demands of our prospective customers by intelligently speaking to the solutions HighLevel offers and how it will benefit their business. Our results based atmosphere will give you the autonomy to work independently on some projects and collaborate with various departments on others. Our prospective customers will look to you as a subject matter expert on how the HighLevel platform fits into their business strategy and to make them successful. Tie it all together with an all hands on deck attitude and excellent communication skills and this is the job for you.
This role is 100% remote.
What You’ll Do:
● Engage and nurture new customer relationships.
● Align solutions to the customer’s goals, needs and objectives.
● Develop strong rapport with a pipeline of new business customers through inbound customer engagement.
● Leverage all top of funnel customer demographic information to craft a relevant customer centric demonstration of the HighLevel platform that drives maximum trial conversion.
● Learn, understand, and be able to articulate the Value Proposition of the HighLevel platform to impact conversion to trial metrics.
● Conduct consultative trial engagements for HighLevel’s sales process via phone, SMS, email, and ticketed support driving them to the best trial for their business.
● Collaborate with customers, cross-functional teams, and subject matter experts to identify compelling solutions.
● Work efficiently in a team setting on projects to successful completion.
● Exercise judgment in developing and implementing methods and techniques to obtain desired results following industry best practices.
● Deliver right-sized technology solutions/services within the allocated budget.
● Provide technical support to customers, if needed.
● Develop technical documentation in order to optimize demo environments.
● Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations.
● Complete other duties as required/assigned.
What You’ll Bring:
● Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred.
● 2-4 Years of previous customer service experience in a relevant capacity, preferably in Customer Success or Tech Support.
● A strong technical aptitude to help our users succeed with the HighLevel software.
● Experience working with and or ability to learn the use of various CRM Systems.
● Working Knowledge of the following applications is strongly preferred. Google Suite, Zoom, Facebook, Instagram, LinkedIn and other social media.
● Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO.
● Demonstrated experience to learn quickly and apply new technologies to solve problems.
● Ability to develop and maintain deep knowledge of customers, data, business, and markets.
● Demonstrated ability to communicate well with colleagues and customers, both written and oral.
● Ability to pass a pre-employment background check.
EEO Statement:
At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Similar jobs
We are looking for a creative Social Media Marketing Intern to join our team. In this role, you will be responsible for managing and creating content for our social media channels. You will also be responsible for designing visually compelling graphics and videos for our social media platforms using Canva or Figma.
Responsibility
• Develop and execute a social media strategy that aligns with our
brand's goals and objectives
• Manage and create content for our social media channels including
Facebook, Instagram, Twitter, and LinkedIn
• Use Canva or Figma to design visually compelling graphics and videos
for our social media platforms
• Collaborate with the marketing team to ensure that all content is on-
brand and consistent with our overall marketing strategy
• Monitor and analyze social media metrics to measure the success of
our social media campaigns
Qualification
• Strong understanding of social media platforms and best practices
• Strong design skills with a proven track record of designing visually
compelling graphics using Canva
• Pursuing or completed Graduation at any field
• Must have completed a course in digital marketing.
Skill required
Canva English Proficiency (Written), Instagram Marketing, LinkedIn
Marketing, Twitter marketing
Benefits
• Monthly stipend + Incentives (based on the quality of work )
• Internship Certificate
• Letter of recommendation
• Full- time Job Offer
• Free snacks & beverages
Requirements:
-
Proficiency with React Native.
-
Experience and Understanding of ES6 & JavaScript Concepts.
-
Experience with React.js and Redux.
-
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
-
Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
-
Has prior experience in creating bridging modules for React Native
-
Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
-
Hands on experience in Application Design and Development on React Native platform.
-
Require knowledge of Version Control GIT.
-
Understanding of Unit Testing, Debugging Methodology used in React Native Apps
Will be a Plus:
- Team Members Handling Experience
- Perform checks on correct functionality of the app
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Knowledge of React and the Javascript ecosystem
- Exposure to building ReactNative components in native iOS.
- Knowledge of Beacons and IOT will be value addition.
We Offer:
- 5 Days Working
- Competitive Salary.
- Knowledge-Based Hierarchy
- Trending Technology Development
- Career Development Programs.
- Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
- Exposure to working with a team size of 50+.
- Good Project Incentives and Rewards.
- Monthly Rewards and Recognition Program- Star Performer of the Month.
- Work-Life Balance.
- Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.
Responsibility:
- Support the entire application lifecycle (concept, design, test, release and support)
- Produce fully functional mobile applications writing clean code of for React Native Platform.
- Gather specific requirements and suggest solutions.
- Troubleshoot and debug to optimize performance.
- Design interfaces to improve user experience.
- Liaise with the development team to plan new features.
- Ensure new and legacy applications meet quality standards.
- Research and suggest new mobile products, applications and protocols.
- Stay up-to-date with mobile new technology trends.
This Delhi-based startup is founded by a successful serial entrepreneur and has raised a total of $5.2M over 4 rounds.
What you will do:
- Transforming creative ideas/ briefs into practical collateral
- Quickly developing concept mock ups to visualize new ideas in context
- Working under pressure with tight deadlines
- Majorly working and coordinating with the marketing team
- Working closely with cross functional teams such as NPS , Ops , Sales and Strategy
What you need to have:
- Graduate from a good design school with 3 to 7 Years of graphic design experience
- Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
- Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
- Experience in Motion Graphics and Video Editing is a plus
- Hands on experience in Adobe Premier Pro + After Effects
- Strong presentation, communication, organizational and time-management skills
- Start-up/ early-stage experience
- Ability to work in an entrepreneurial, hands-on and adaptive environment
- Collaborate with engineering, design and product teams to build and ship new features.
- Seeing through a project from conception to finished product using Agile methodologies.
- Maintain and improve web applications. Optimize applications for maximum speed
- Design mobile-based features
- Self-contribution & able to manage and execute work through team members.
- Developing features to enhance the user experience.
- Create quality mockups and prototypes
- Translate application storyboards and use cases into functional applications.
- Create proof of concepts to demonstrate feasibility of proposed solution
- Continuously discover, evaluate and learn new technologies to stay at the forefront of technology innovation
- Write good quality, modular, reusable, well documented, unit-tested code.
• Proficient with modern web development tools (git, GitHub, VSCode) & web technologies (VueJS, ElectronJS and GraphQL) with solid knowledge of algorithms and data structures to write great business logic (this is super important)
• Use NoSQL Databases (we will soon be transitioning to graph databases) to build flexible native apps
• Use GraphQL to build efficient resolvers for frontend • Use serverless architectures(we are using AWS Amplify and Python for backend) using Lambda functions in AWS
• Use WebRTC/WebAudio APIs to build streaming apps • Comfortable working with different kinds of APIs like Calendar API, Gmail API, Whatsapp Business API
>Good knowledge of wordpress, java, php, and woocommerce
>Front end and back end development
>Great knowledge of on page and off page SEO
>Sincere and dedicated
* Should have at least 4 Years prior experience as a HR Manager.
* Should have experience in employee engagement
* Prior software or telecom experience.
* Strategic planning, complex problem resolution and general management expertise.
* Experience in the following areas: human resources management, organizational development/change management, process improvement, compensation, staffing.
* Help employees with travel procedures
* Should have handled HR role in organisations of min size of 60+ people.
As an Engineering Manager, your role would involve architecting systems capable of serving as the brains of complex distributed products. In addition, you’d also closely Managing engineers on the team and contribute to team building.
A strong technologist at Meesho cares about code modularity, scalability, re-usability and thrives in a complex and ambiguous environment.
Required skill & Experience:
- Bachelors / Masters in Computer Science or equivalent from a premier institute with at least 8+ years over all professional experience. At-least 2+ years experience in managing/leading software development teams.
- Create clear career paths for team members and help them grow with regular & deep mentoring. Perform regular performance evaluation and share and seek feedback.
- Able to drive sprints and OKRs.
- Exceptional team managing skills; experience in building large scale distributed systems
- Experience in Scalable Systems - transactional systems (B2C)
- Expertise in Java/J2EE and multithreading
- Deep understanding of transactional and NoSQL DBs
- Deep understanding of Messaging systems - kafka
- Good experience on cloud infrastructure - AWS preferably
- Good to have: Data pipelines, ES
- Ability to think and analyze both breadth-wise and depth-wise while designing and implementing services
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks.