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Technical Consultant - Service Contract and Install Base
Technical Consultant - Service Contract and Install Base
Nava Software Solutions's logo

Technical Consultant - Service Contract and Install Base

Sumathi Arraamraju's profile picture
Posted by Sumathi Arraamraju
6 - 12 yrs
₹20L - ₹30L / yr
Remote only
Skills
Oracle Install Base
Service Contract
Data extraction
Data conversion
Report Development

Title: Technical Consultant - Service Contract and Install Base


Location: Hyderabad, Remote


Role and Responsibilities of a Technical Consultant – Service Contract & Install Base:


1. Service Contract Management: Ensure accurate creation, modification, and renewal of service contracts, aligning with customer requirements and company policies.


2. Install Base Management: Maintain and update records of installed products, ensuring accuracy for service and warranty purposes.


3. Customer Support & Issue Resolution: Assist clients with service contract inquiries, troubleshooting, and resolving technical or contractual issues.


4. Process Optimization: Improve service contract and install base management processes for efficiency and compliance.


5. Collaboration: Work closely with sales, service, and IT teams to enhance contract execution and customer satisfaction.


6. Reporting & Documentation: Generate reports on contract performance, renewals, and install base status for internal stakeholders.


Qualifications: 


Service Contract and Install Base Technical resource with 5-6 years of implementation experience (not production support).


With experience in Conversions, data extract and report development


Should have a good understanding of the tables and basic understanding of the functional flow.


Independent and self-motivated resource who can collaborate with functional team and develop bug free solution.


Education: 


Bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree is preferred.

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About Nava Software Solutions

Founded :
2017
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

N/A

Company social profiles

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