Cutshort logo
For Employers
Talent Pro  logo
Senior Dialer Manager – DMS Process
Senior Dialer Manager – DMS Process

Senior Dialer Manager – DMS Process at Talent Pro · Pune · 8 - 16 years · ₹11L - ₹17L / yr · Bootstrapped · Posted 29 Dec 2025

Talent Pro 's logo

Senior Dialer Manager – DMS Process

Mayank choudhary's profile picture
Posted by Mayank choudhary
8 - 16 yrs
₹11L - ₹17L / yr
Pune
Skills
Dialer

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Talent Pro

Founded :
2024
Type :
Services
Size
Stage :
Bootstrapped

About

N/A

Company social profiles

bloglinkedin

Similar jobs (10)

NeoGenCode Technologies Pvt Ltd
Shivank Bhardwaj
Posted by Shivank Bhardwaj
Remote, Thiruvananthapuram, Kochi (Cochin)
7 - 12 yrs
₹10L - ₹22L / yr
skill iconJava
skill iconSpring Boot
skill iconAngular (2+)
skill iconAmazon Web Services (AWS)
skill iconDocker
+3 more

About the Role:

NeoGenCode is looking for a highly skilled Lead Java Fullstack Developer to join their agile development team. The ideal candidate will bring strong expertise in Java, Angular, and Spring Boot, with hands-on experience in developing and deploying enterprise-level microservices in cloud environments (especially AWS). The candidate will be expected to lead technically while remaining hands-on, guiding junior developers and ensuring top-quality code delivery.


Key Responsibilities:

  • Act as a technical lead and contributor in a cross-functional agile team.
  • Analyze, design, develop, and deploy web applications using Java, Angular, and Spring Boot.
  • Lead sprint activities, task allocation, and code reviews to ensure quality and timely delivery.
  • Design and implement microservices-based architecture and RESTful APIs.
  • Ensure performance, security, scalability, and maintainability of the applications.
  • Maintain CI/CD pipelines using GitHub, Jenkins, and related tools.
  • Collaborate with business analysts, product managers, and UX teams for requirement gathering and refinement.


Technical Requirements:


Core Technologies:

  • Java (Java 21 preferred) – minimum 5+ years of hands-on experience
  • Spring Boot (MVC, Spring Data, Hibernate) – strong hands-on experience
  • Angular (Angular 19 preferred) – minimum 2+ years of hands-on experience


Cloud & DevOps:

  • Experience in AWS ecosystem (especially S3, Secrets Manager, CloudWatch)
  • Experience with Docker
  • Familiarity with CI/CD tools (Jenkins, GitHub, etc.)


Database:

  • PostgreSQL or other RDBMS
  • Familiarity with NoSQL databases is a plus


Frontend Proficiency:

  • HTML5, CSS3, JavaScript, AJAX, JSON
  • Angular concepts like Interceptors, Pipes, Directives, Decorators
  • Strong debugging and performance optimization skills


Testing & Tools:

  • Unit testing using Jasmine/Karma or Jest is a plus
  • Experience with tools like JIRA, Azure DevOps, Confluence



Soft Skills & Other Expectations:

  • Excellent verbal and written communication skills
  • Prior consulting or client-facing experience is a big plus
  • Strong analytical, problem-solving, and leadership abilities
  • Familiarity with Agile/Scrum methodology
  • Self-motivated and adaptable with a strong desire to learn and grow
Read more
BigRio
Chennai
10 - 15 yrs
₹22L - ₹55L / yr
Natural Language Processing (NLP)
Large Language Models (LLM) tuning
Generative AI
Artificial Intelligence (AI)
AI Agents
+7 more

Key Responsibilities

  • Backend & API Engineering (60% Focus)
  • Design and implement REST APIs and microservices for high-performance AI systems.
  • Apply enterprise object-oriented programming best practices for secure, scalable backend services.
  • Integrate AI-powered features with cloud-native architectures.
  • Generative AI & LLM Development (40% Focus)
  • Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
  • Implement retrieval-augmented generation (RAG).
  • Apply advanced prompt engineering and model tuning techniques for optimized results.
  • Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).


What We’re Looking For

  • 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
  • 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
  • Strong hands-on Python expertise and object-oriented design patterns.
  • Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
  • Proven track record delivering production-ready, scalable applications.


Read more
object Object
Harshi Jain
Posted by Harshi Jain
Udaipur
2 - 4 yrs
₹2L - ₹7L / yr
skill iconMongoDB
skill iconExpress
skill iconReact.js
skill iconNodeJS (Node.js)

About the Role

We are hiring an experienced MERN Stack Developer who can independently build and scale full-stack applications from scratch. The ideal candidate must have strong skills in TypeScriptReact.jsNode.jsRedux, and REST APIs, along with a solid understanding of microservices architecturemobile API integrations, and responsive design.

Experience with LLMsRAG architectureKafkaRediswebhooks, and database systems like PostgreSQLMySQL, and MongoDB is essential. You’ll be working on scalable systems, enterprise-grade platforms, and AI-integrated products.


Key Responsibilities

  • Develop and maintain full-stack web applications using React.js (with TypeScript) and Node.js (Express/NestJS)
  • Build and document robust RESTful APIs and mobile-ready endpoints
  • Implement and consume webhooks for third-party integrations and internal event-based workflows
  • Ensure responsive design principles across devices and screen sizes
  • Integrate with mobile applications via secure and scalable APIs
  • Work with databases including PostgreSQL, MySQL, and MongoDB
  • Integrate Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines
  • Build and deploy microservices architecture using Kafka, Redis, Docker, etc.
  • Manage application state using Redux or Redux Toolkit
  • Write test cases using Mocha, Chai, Jest, or similar frameworks
  • Participate in system design, architecture discussions, and scalability planning
  • Follow Agile practices, perform code reviews, and contribute to CI/CD pipelines
  • Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product Management


Required Skills & Experience

  • Minimum 4 years of hands-on experience with the MERN stack
  • Strong proficiency in TypeScriptReact.jsNode.js, and Redux
  • Proven experience in building and consuming REST APIs and webhooks
  • Deep knowledge of responsive UI/UX development
  • Hands-on experience with mobile-first API design and integrations
  • Strong knowledge of PostgreSQL, MySQL, and MongoDB
  • Experience with KafkaRedisDocker, and microservices
  • Exposure to LLMGPTRAG, or similar AI models
  • Solid understanding of software architecture and ability to build systems from the ground up
  • Working knowledge of API securityJWTOAuth, and rate-limiting
  • Familiar with test-driven development and QA practices
  • Familiarity with Git, version control, and collaborative workflows good to Have
  • Experience with GraphQL and gRPC
  • Experience in building SaaS or AI-integrated platforms
  • Familiarity with ElasticSearch or RabbitMQ
  • Experience with AWS, GCP, or Azure
  • Understanding of serverless and event-driven architectures

Benefits

  • Competitive compensation with performance-based hikes
  • Flexible remote or hybrid work options
  • Opportunity to work on cutting-edge technologies including AI and scalable SaaS platforms
  • Strong leadership and learning-driven environment
  • Learning budget for courses, certifications, and conferences


Read more
Virtuoso NetSoft Pvt Ltd
sakshi sehgal
Posted by sakshi sehgal
Mohali, Chandigarh, punjab, Panchkula, zirakpur
1 - 2 yrs
₹3L - ₹5L / yr
Communication Skills

Key Responsibilities:

  • Make outbound calls and handle inbound inquiries to counsel students and parents about our courses and programs.
  • Understand student requirements, preferences, and academic background to suggest suitable courses.
  • Follow up on leads and inquiries through calls, emails, and messages.
  • Convert leads into walk-ins, and walk-ins into successful admissions.
  • Meet and exceed weekly/monthly admission targets and KPIs.
  • Coordinate with the academic and operations team to ensure smooth onboarding of students.
  • Stay updated with course offerings, admission criteria, deadlines, and industry trends.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred: Education, Business, or Communication).
  • Prior experience in telesales, inside sales, or academic counselling is a plus.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and persuasive abilities.
  • Proficiency in using MS Office tools.
  • Goal-oriented mindset with the ability to work under pressure.



Read more
company logo
Agency job
via NexionPro Services LLP by Rupali Maharana
Pune
8 - 18 yrs
₹35L - ₹55L / yr
Salesforce Lightning
Technical Architecture
Salesforce
Salesforce Apex
Salesforce development
+2 more

Salesforce Architect

Location: Pune | Salesforce Years of Experience: 8 Years+

About the role:

As a Salesforce Pre-Sales Solution Architect, you will own the integrity and strength of the

solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an

effective mentor for other Salesforce professionals working alongside you. You will need a

deep understanding of the Salesforce platform but just as importantly, top-notch people

skills to get your ideas and solutions across to stakeholders and gain integrity to get your

visions built into successful solutions.

Responsibilities

This is a varied Salesforce Solution Architect role, with the following responsibilities:

 Conduct research into clients’ use of Salesforce, producing a report of findings with

recommended steps and a roadmap for Salesforce solutions,

 Provides technical support in sales calls, solution presentations, and assists the client

partners in managing the deal cycle

 Translates customer business objectives and requirements into solutions and level-

of-effort estimates to implement those solutions

 Provides input for RFI and RFP responses, including the effort estimate, project team,

timeline, implementation methodology and solution components

 Delivers excellent Salesforce sales presentations to the customer in support of the

sales process

 Acts as trusted advisor to customers by anticipating customer needs and identifying

appropriate solution alternatives

 Responds to customer questions and objections on technical issues

 Validates technical recommendations against customer requirements and assists

with preparing statements of work

 A strategic approach to solution design, with a proven ability to develop and execute

tactical plans to support the strategy

 Collaborate with colleagues and customers to create prototypes and proofs of

concept as a means of eliciting and defining requirements,

 Review solutions and recommending improvements,

 Groom and refine the Salesforce product backlog, in liaison with stakeholders on the

project,

 Own the design of Salesforce and (optionally) other affiliated solutions for Sales,

Service, and platform solutions,

 Act as a release manager, approving configuration and coded items to be deployed

between environments. Where appropriate, this could include deploying changes,

 Provide guidance on user story writing style,

 Ensure success and acceptance criteria are defined for each story,

 Describe and illustrate designs with appropriate justifications,

 Ensure documentation of the steps for testing,


 Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,

 Supervise the configuration, quality assurance, testing, and deployment of

Salesforce,

 Collaborative project and workstream planning.

Required Qualifications and Background

 At least 5 years’ experience in a leading role in designing & providing solutions in

Salesforce projects,

 Excellent communication skills, written, verbal, and interactive when online,

 Minimum Salesforce certified:

 Administrator

 Sales Cloud Consultant

 Service Cloud Consultant

 Platform App Builder

 Salesforce Designer certifications,

 Salesforce Architecture certifications – Technical & Solution Architect

Read more
Kartoffel Technologies
at Kartoffel Technologies
1 recruiter
Rini Prabakaran
Posted by Rini Prabakaran
Chennai
1 - 2 yrs
₹2.5L - ₹3.5L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+9 more

We’re looking to hire an experienced Shopify developer who can develop custom themes on the Shopify platform as per the design shared by our design team. In this role, you will be expected to set up the environments and develop the Shopify theme. You should be willing to learn and work on new technologies.

Responsibilities

  • Convert shared custom designs into Shopify websites
  • Expert-level knowledge of Shopify Liquid templating language to edit the website
  • Add new sections, filters, products, etc.
  • Integrating third-party and platform-supported apps in the websites
  • Analyze the requirements and provide solutions
  • Work on issue debugging and troubleshooting
  • Use Shopify liquid, jQuery, CSS, and HTML to deliver bugfree interfaces as required
  • Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality
  • Additional: Candidates with knowledge of WordPress Development will be preferred

Qualifications

  • Strong understanding of the Shopify platform
  • Excellent Communication Skills
  • 1+ years of development experience


Read more
Neulife
at Neulife
1 recruiter
shradha singh
Posted by shradha singh
Remote, Mumbai, Bhiwandi
3 - 10 yrs
₹3L - ₹5.5L / yr
Order processing
Spree Commerce
Management Information System (MIS)
Inventory Management
Enterprise Resource Planning (ERP)
+2 more

About us:

Company website: https://www.neulife.com/

 

INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.

Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.

 

Warehouse Executive:

 

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

 

(Amazon Flex, Flipkart, Paytm, Snapdeal, 1MG, Nykaa, HealthMug, Mindful Eating)

 

    • Responsible for all Marketplace order processing thru online portal of Amazon Flex, Flipkart, Paytm, Snapdeal,1MG & Healthmug & Mindful Eating.
    • Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
    • Posting sales Invoices for all current dated shipped orders in ERP system.
    • Maintaining MIS report on daily basis in Excel for orders posted on same day.
    • Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
    • Planning & allocation for inventory as per consumption on all marketplace periodically & fulfilling inventory requirement whenever necessary.
    • Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
    • Recording returns in ERP system by raising Credit Note for the material returned & received in warehouse.
    • Proper coordination with courier partner for shipment to be get picked up on time.
    • Responsible for raising online ticket for claim if material received damaged & different product
    • Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
    • Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.


As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

Education and/or Experience:

Bachelor’s degree and have an experience of 3 – 7 years and has good understanding of the subject.

Benefits:

  • Flexible work hours, Work from home and holidays policy
  • Open and collaborative work culture
  • Competitive salary

 

Please apply with below details in your resume:

  • Current CTC
  • Expected CTC
  • Earliest joining period (In days)

 

 

Read more
Codenia techonology
Anjali Dandriyal
Posted by Anjali Dandriyal
Remote only
3 - 4 yrs
₹7L - ₹8L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+5 more

We are looking for an experienced Dot Net/angular Developers to join our growing and diverse team.

Mandatory Skills: DotNet(C#/ASP), MVC, Web API, SQL/PostgreSQL, JavaScript, Angular.

Experience: 3yrs to 5yrs

Responsibilities:

Build components that are scalable, flexible and compatible across different frameworks and browsers. Several of the frameworks, tools and techniques currently used

in our technical solutions:

Frontend development using VueJS or similar framework such as ReactJS or Angular.

Backend development using .NET Core.

DevOps work using GCP and/or AWS.Hosting using Docker/Containers.

Message queue such as RabbitMQ / AWS SQS.

Storage and events using Postgres/SQL, EventStore , ElasticSearch , Redis/NoSQL. Continuous development and deployment using tools like GitHub, TeamCity, Octopus Deploy.

 

Respond to trouble/support calls per SLA for applications in production to make quick repair to keep application in production. Conducts complex analyses trouble shooting issues.

Participate in code reviews to ensure that each increment adheres to user story and all standard resource libraries and architecture patterns as appropriate.

Be part of our onshore and offshore development team working on our API Management solution delivering business value with active participation in our SAFe development processes.

Create or Update documentation in support of development efforts.

 

Qualifications:

Undergraduate degree in Computer Science and/or equivalent experience.

Experience defining technical expectations and goals of projects

Development experience with Microsoft web technologies and database programming

Experience with C#, ASP.net, SQL, XML, COM, JavaScript, VBScript, HTML, Site Server

Good experience on Front end technologies: JavaScript, Typescript, Modern JavaScript Frameworks.

Working knowledge of GIT is good to have.

Demonstrated interest in, knowledge of, and enthusiasm for Internet technologies.

Read more
Easy Recruitz
at Easy Recruitz
1 recruiter
Preeti Vermani
Posted by Preeti Vermani
Delhi
0 - 2 yrs
₹1.8L - ₹4L / yr
Human Resources (HR)
Recruitment
Recruitment/Talent Acquisition
  • Act as a point of contact and build influential candidate relationships during the selection process.
  • The candidate will be responsible to handle the entire cycle of recruitment and selection under the guidance of Head - HR inclusive of the following but not limiting to:.
  • Source/ Screen candidates from job portals and other forums.
  • Must have Good Communication Skills
  • Freshers may apply

 

 

Read more
Lyt Meals
at Lyt Meals
1 recruiter
Gaurav Dwiwedi
Posted by Gaurav Dwiwedi
Remote, Gurugram
0 - 2 yrs
₹3000 - ₹5000 / mo
Sales
Business Development
Field Sales
Telesales
Day to day responsibilities include-
1.) Manage B2B sales.
2.) Handle customer relationship and order processing.
3.) Reach out to customers over call.
4.) Work on brainstorming on social media promotions for business growth.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos