
Strong senior Dialer Manager Profile
Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology
Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution
Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs
Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.
Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.
Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.
Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.
Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc
Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams
Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Overview:
We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.
The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.
Key Responsibility Area:
- Revenue growth from existing accounts
- Timely renewals and contract retention
- Own end-to-end revenue responsibility for assigned accounts
- Account expansion through up-sell and cross-sell
- Churn reduction and risk mitigation
- High CRM hygiene and data accuracy
- Customer satisfaction and relationship management
- Customer CSAT, Social Media Reviews
Requirements:
- Graduate and over with excellent oral and written communication skills.
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Customer-first mindset
- Advanced MS Excel skills.
- High sense of responsibility and reliability
- Proactive, self-driven, and result-focused
- Collaborative team player
Benefits:
- 5 days working with alternate Saturday
- 10:00 AM to 7:00 PM Working Hours
- Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
- Clear career growth path in Account Management and Customer Success
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy
Location: Bangalore
About us
RockED is the premier people development platform for the automotive industry, supporting the entire employee lifecycle from pre-hire and onboarding to upskilling and career transitions. With microlearning content, gamified delivery, and real-time feedback, RockED is educating the automotive workforce and solving the industry's greatest business challenges.
The RockED Company Inc. is headquartered in Florida. Backed by top industry experts and investors, we’re a well-funded startup on an exciting growth journey. Our R&D team (Indian entity) is at the core of all product and technology innovation
We partner with 10000+ dealerships, empower 60,000+ learners, complete 15000+ certifications, and have crossed 11 million lesson completions
Check out our website https://www.rocked.us/
Your Impact
We are looking for a Hands-on software developer with strong hands-on experience in backend technologies (Node.js) who can lead, mentor, and grow a high-performing engineering team.
Engineers who can combine technical depth with strategic product thinking. This role is ideal for someone who enjoys working with modern backend stacks, brings strong critical thinking to the table, and can balance short-term delivery with long-term technical vision.
- Stay updated with evolving AI technologies and encourage the team to leverage AI tools effectively to improve development efficiency and innovation.
- Build and provide technical direction and architectural guidance for backend services and APIs.
- Design, implement, and maintain databases, ensuring data integrity, security, and efficient retrieval.
- Implement the core logic that makes applications work, handling data processing, user requests, and system operations.
- Contribute actively to system architecture, proposing enhancements and leading design discussions for new features and services.
- Working closely with product managers and designers to turn ideas into reality and shape the product roadmap.
- Optimize systems for performance, scalability, and security
- Stay up-to-date with new technologies and frameworks, Drive planning, prioritization, and timely delivery of engineering initiatives.
- Drive code quality through writing unit tests, documentations and conducting code reviews.
- Take ownership of end-to-end feature development — from design to deployment and monitoring.
What skills do you need?
- Extensive (Must have) hands-on experience in JavaScript / TypeScript, backend development using Node.js and Express.js, and database management with MySQL.
- Strong command of JavaScript and understanding of its quirks and best practices
- Exposure to system design and interest in building scalable, high-availability systems.
- Experience from a high-growth product-based startup is a must-have.
- Ability to think strategically when designing systems—not just how to build, but why
- Prior work on B2C applications with a focus on performance and user experience
- Knowledge of Sequelize, MongoDB, and AWS would be an advantage.
- Curiosity and openness to adopt emerging AI technologies in engineering workflows and incorporate AI capabilities into products or internal tools.
Why choose a career at RockED?
- Build from Day One: Work in small, fast-moving teams solving real problems and building products from the ground up.
- Learn from Industry Leaders: Collaborate directly with leaders who’ve held senior roles at global companies like Adobe, Microsoft, Walmart, and more.
- AI Expoure: We encourage engineers to leverage AI tools and emerging technologies to improve productivity, experimentation, and innovation.
- Global Exposure: Be part of a diverse, high-calibre team working closely across the US and India.
- People-First Benefits: ₹10 lakh health insurance coverage for you and your family—fully sponsored by RockED.
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
About The Role:
Our dream Digital Marketer will be responsible for executing a variety of tasks, including keeping our paid channels up-to-date and running plenty of experiments. This role demands a lot of research and frequent troubleshooting. You will need strong problem solving skills in an area where answers are rarely obvious!
Typical Daily Duties:
- Manage active campaigns, test and optimise
- Conduct keyword research and create audiences for targeting
- Work on the copy and creatives for the ads independently or in conjunction with our designers (e.g. image ads, banners, videos, etc.)
- Track KPIs to assess performance and pinpoint potential issues
- Find new opportunities to improve results
- Stay up to date with PPC (Pay per click)
Requirements
- Keyword Analysis
- On-Page Optimization
- Off Page Optimization
- SEO Tools
- Site Analysis
- Google Search Console
- Local Business SEO
- Job Type: Full-time
- Experience: 3+ year (Preferred)
- Excellent client servicing skills
- Computer proficiency
- Ability to interact with varied cultures
- Energetic, Confident, and Motivated & Self- driven
- Working Days: Mon to Fri and 1st, 3rd and 5th Sat off
- Salary: Up to 25K
SDET (Software Development Engineer in Test)
Grounds up build REST API automation framework using best in class open source, cloud technologies. Help build automaton first Quality culture in a fast growing product team. The ideal candidate is a self-starter and operates with a high sense of ownership.
What you will do:
- Author extensible, manageable REST API automation suite.
- Works closely with the Development team to release high quality, predictable releases.
- Develop detailed understanding of overall product architecture, engage at design time to access Automation and Test environment impact.
- Build Test plans, create prioritized regression suites.
Experience Range:
You have 2 - 4 years of proven automation and quality assurance experience with any product.
Technical Expertise:
- Strong hands on programming experience in either Java or Python.
- Deep understanding of REST APIs, have built Test Suites validating product functionalities using API automation frameworks like tavern, postman etc.
- Good to have an understanding of the AWS/Mobile App Automation. environment. ALBs, VPCs, IAM roles.
- Understanding of Docker is nice to have.
- Good understanding of Object oriented concepts.
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
Selling Digital Signature certificate all over India
Determine annual sales and profit plans by implementing marketing strategies; analyzing trends and results, in the field of e-Governance, Large IT System Integration Projects, Smart City, ERP, Cloud, BI, IOT, AI, blockchain, Digitisation and Software Applications.
Handle Team of 5000 people.
Handle PAN India Sales team for DSC Sales
Hi All,
We are looking for FULL STACK- JAVA Professionals @ Winsoft Technologies (I) Pvt Ltd
Experience - 4+ Years relevant
Location - Pune (Remote working facility available)
Benefits - Competitive CTC and other rewarding benefits
What we are looking for -
- Full-stack developers to be a part of our high-performance team.
- You will work from requirements drawn up by Product Managers and Senior Developers to devising top-notch visualization using SVG graphics, Angular, and React JS.
- Collaborate with highly specialized engineers for building microservices with polyglot persistence.
Technology Stack-
Must-Have Expertise in Java, Spring Boot, Rest API, ReactJs, Angular JS 2+, PostgreSQL, multithreading
Desirable Skills - ELK Stack (ElasticSearch, Logstash, Kibana), D3, Angular 8, JMS (Kafka or ActiveMQ), SNMP, Shell Scripting, Git, Redis, Docker
If you are interested in an exciting role with learning and rewards, do apply.
- Vendor Management :: On-boarding & Payments
- MIS Reporting & Presentation
- Work closely with tech team, participating in the tech discussion regarding features feasibility as per technology
- Work with teams like Customer Service, inside sales, Operations etc. to improve our customer retention, identify avenues for cross-selling/up-selling at a product level.
- Product research, competitive analysis, positioning and packaging of the product
- Work closely with business, technology, operations, sales, marketing teams to gather the product requirements and build the final version and structure of the product vision.
- Define the product roadmap, release models and delivery the same.
- Responsible for sourcing, identifying and generation of new ideas, based on internal intelligence, user behavioral trends, market analysis and revenue maximization.
- Preparation of the product note/policies as per the guidelines and benchmarking the product features with the peers.
- Successful launch of the new product, versions, enhancements, in line with the cost, scope, quality and schedule








