QA Engineer (Manual+Automation)

HR Business Partner – Pondicherry

Employee Base: ~800 employees (500 + 300)

Language Requirement

·         Tamil – Mandatory

Role Scope

·         Floor engagement

·         Productivity enhancement

·         Work with business leaders on people solutions

·         Employee relations

·         Recruitment

·         Gemba Walk

·         5S activities

·         Performance efficiency programs

·         Employee committees

·         Engagement programs

·         Shutdown planning

·         Resolving business challenges involving people agenda

MINIMUM REQUIREMENTS

Total/ Relevant Experience: 12-15 years

Business Understanding:

Understanding of Pharma/API business, Industry HR best practices,

Statutory and other legal requirements ((Labour Codes, Regulatory

Audits, etc.)

Knowledge

 Sound understanding, experience & expertise in managing employee

life cycle of HR.

 Should have managed workforce planning, Talent management and

employee engagement.

 Skilled in overall IR and related roles.

 Financial acumen of the business, products, variable cost and fixed

cost, especially the employee cost.

 Must be aligned with the strategic planning and business planning.

 Knowledge on developing industrial & employee relations strategies /

polices and its implementations. Compliances, negotiation, liaising and

legal handling skills

 Should have managed Government Officials/ Statutory officers etc.

Behavioural Skills

Interpersonal relationship, communication, assertive, Listening Skills,

Negotiations and Problem Solving, Influencing skills, Conflict

resolution, stakeholder management, emotional maturity, Resilience

and bias for action.

AREAS OF RESPONSIBILITY

Header

Definition

IN ORDER TO, what results

MEASUREMENT CRITERIA

Quantitative

Qualitative

1 Strategic Business Partnering  

  Partner with Production and Quality heads to forecast manpower needs based on

the production pipeline. Manage the "Manpower Cost per Kg" metric

 Conduct regular "HR Dipsticks" and "Stay Interviews" to gauge morale and

prevent the "Broken Rung" phenomenon in technical middle management

 Facilitate Floor engagement program for employees and contract workers (e.g.

GEMBA, 5S etc.)

 Lead site-level DEI initiatives, such as creating infrastructure and safety

protocols to increase female representation in QC/QA and Production

2 Talent & Performance Management  

  Work with Site Operations Head and functional leaders to set performance

expectation, facilitate performance support and performance feedback

 Drive the Annual Appraisal cycle, ensuring that KPIs are balanced between

output (volume) and quality (compliance/safety).

 Drive performance efficiency and productivity program in partnership with

Operations and Quality team.

 Identify High-Potential (HiPo) employees on the shop floor and create

development roadmaps to move them into supervisory roles

 Collaborate with the L&D team to facilitate "Functional Skill-up" programs for

employees

 Facilitate identification of Critical roles/ talents and work on succession planning

for the roles identified at the Site

3  Industrial Relations & Compliance

  Spearhead the site-level implementation of the New Labour Codes, specifically

communication to employees or workers on the changes and impacts of their

interest.

 Audit and oversee the lifecycle of contract labour, ensuring 100% compliance

with PF, ESI, and Gratuity provisioning

 Handle domestic inquiries and grievance redressal to maintain a strike-free

environment

 Develop relationship with Union leaders and related groups to ensure/

implement healthy work environment

4 Culture and Employee Engagement

  Promote a culture of transparency, discipline, and trust.

 Implement employee engagement and workplace climate improvement

initiatives.

 Lead employee engagement activities at Site and facilitate R&R program to

improvement employee engagement/ satisfaction score.

5 Stakeholder Management  

  Collaborate with Plant Heads, Site HR Head, Legal, Production, and Safety

functions.

 Build relationships with local bodies, industry associations, and government

officials.

 Work with cross-functional teams across sites/ corporate function to ensure

people agenda at Site is delivered effectively.

Join as an Admissions & Outreach Intern and assist in student enrollment, community engagement, and marketing initiatives. This role provides an opportunity to understand the admissions process and develop communication skills.

Benefits:

● Experience in admissions and student engagement

● Networking with parents and prospective students

● Skill development in communication and outreach

Key Responsibilities:

✔ Assist in admissions and enrollment activities

✔ Interact with parents and guide them through the admission process

✔ Conduct outreach programs and community engagement

Requirements:

● Strong communication and interpersonal skills

● Interest in marketing and public relations

Preferring candidates from Ahmedabad / Bangalore specifically!

Thence is searching for a highly skilled and motivated individual who is enterprising and eager to make a significant impact in the service space by enabling exceptional products. The ideal candidate should have a robust technical background, outstanding leadership skills, and a proven track record of managing complex technical projects. Moreover, this role includes consideration for a Partner role after completing one year with Thence, accompanied by sizeable equity.

Reporting directly to the COO, you will have the opportunity to shape the direction of the company's growth by delivering digital products to clients across various verticals like healthcare, hospitality, manufacturing, etc.

If you are a motivated individual with a passion for driving business growth and creating lasting client partnerships, we encourage you to apply for this exciting opportunity to join our dynamic team at Thence.

Duties & Responsibilities

• Developing digital products, applications and minimum viable product (MVP), including defining the overall architecture and system design to meet business requirements.
• Enabling our client to select the appropriate technology stack, considering factors such as scalability, performance, security and maintainability.
• Designing and configuring the infrastructure to support the software application.
• Choosing the development toolkit, frameworks and libraries best suited based on business and project's needs.
• Crafting and executing database designs, ensuring data integrity, performance and scalability.
• Enhancing and optimising application architecture to improve efficiency, reliability, and scalability.
• Ensuring application scalability to handle increased user loads and data volumes effectively.
• Upholding quality assurance standards through code reviews, testing and continuous integration practices.
• Ensuring IP security by implementing robust authentication, authorisation and encryption mechanisms.
• Exploring and integrating new technologies to enhance the software's capabilities and keep it up-to-date with industry trends.
• Developing the startup's strategic resource allocation plan, including budgeting for technology investments and staffing needs.
• Ensuring efficient utilisation of technologies by optimising resource allocation and minimising waste.
• Assessing and integrating new systems and infrastructure to support the evolving needs of the organization.
• Deliver digital products to clients across various verticals, including healthcare, Fintech, hospitality, manufacturing, etc.
• Building, attracting and mentoring talented developers to foster a culture of learning, innovation and collaboration within the team.
• Collaborating closely with the sales team to ensure effective communication and strategic positioning of technology solutions, while continuously refining sales pitch strategies based on feedback and market trends to maximize success rates and drive revenue growth.
• Defining, managing and evaluating team members based on goals and performance metrics, providing status updates to the leadership team on a bi-weekly basis.
• Identifying process gaps and development inefficiencies within the organisation and defining and driving Standard Operating Procedures (SOPs) to address these gaps effectively.
• Generate business opportunities from existing clients and collaborate with the business team to convert new business.
• Work towards achieving annual and quarterly revenue targets.

Skills Required

• Strong business acumen, with the ability to make strategic decisions and take ownership of account growth, revenue and outcomes.
• Strong technical background with experience in managing complex technical projects encompassing diverse realms such as Web, Mobile, Applications (Apps), Augmented Reality/Virtual Reality (AR/VR), Artificial Intelligence (AI), and Machine Learning (ML).
• Extensive experience in establishing and refining processes and Standard Operating Procedures (SOPs) aimed at measuring and enhancing the quality and efficiency of development capabilities. This includes implementing frameworks to assess performance metrics, optimise workflows and drive continuous improvement across the development lifecycle.
• Excellent leadership skills and the ability to inspire and motivate teams.
• Proven track record of driving business growth and creating lasting client partnerships.
• Enterprising and adept at handling clients effectively.

Qualifications

The ideal candidate will be an inspiring and confident team player with:

• Bachelor's or Master's degree in Computer Science, Engineering or related field and/or significant relevant work experience
• Minimum of 4+ years of proven agency experience in software development projects.
• Experience in leading a team of highly skilled developers, engineers, and testers
• working on multiple client projects
• Experience managing products and projects, and delivering large scale technical solutions on time and on budget
• Excellent communication, interpersonal, and negotiation skills, with a track record of managing stakeholder expectations effectively.
• Familiarity with Agile methodologies and project management tools
• Experience with cloud-based technologies and infrastructure, microservices, and serverless architecture

Additional Opportunities:

After completing one year with Thence, high-performing individuals will be considered for a Partner role, with the potential for substantial equity ownership in the company.

Qualifications:

• M Tech/ B Tech/ BE/ MCA/ MS in Computer Science, Information Technology, or equivalent.

• The degree must be obtained through a regular on-campus program from a recognized university.

• Proven experience as a .NET Developer with 4-9 years of relevant work experience.

• Strong proficiency in Dot Net and MVC architecture.

• Experience with MySQL database management.

• Knowledge of front-end technologies such as HTML, CSS, and JavaScript.

Required qualifications and must have skills  

• 5+ years of experience managing a team of 5+ infrastructure software engineers 

• 5+ years of experience in building and scaling technical infrastructure 

• 5+ years of experience in delivering software 

• Experience leading by influence in multi-team, cross-functional projects 

• Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers 

• Experience with cloud service providers such as AWS, GCP, or Azure 

• Experience with containerization technologies such as Kubernetes and Docker 

Nice to have Skills   

• Experience with Hadoop, Hive and Presto 

• Application/infrastructure benchmarking and optimization 

• Familiarity with modern CI/CD practices 

• Familiarity with reliability best practices 

What you need to have:

Responsibilities

 Analyze user engagements (e.g. click-through and bounce rates)

 Report on web traffic from all social media

 Build and support SEO strategies, including optimizing keywords in content marketing projects

 Identify the habits of our online customers and suggest ways to reach a broader audience

 Maintain a cohesive strategy across all platforms to increase our brand awareness

 Coordinate with our digital team and the Marketing department to design advertising campaigns

 Ensure timely responses to customers and followers’ queries and comments

 Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)

 Research how emerging social networks and features can benefit our company

Requirements:

 Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role

 Hands-on experience with social media platforms and digital marketing campaigns

 In-depth understanding of SEO, keyword research, and Google Analytics

 Experiences with social media management tools, like Buffer and Hootsuite

 Familiarity with online content (experience with WordPress and content management systems preferred)

 Ability to identify target audience preferences and trends

Excellent communication skills

 Time management and multitasking skills

 Additional qualifications in digital technologies or social media management will add plus points to your performance.

High Level Scope of Work :

• Work with AI / Analytics team to priorities MACHINE LEARNING Identified USE CASES for Development and Rollout
• Meet and understand current retail / Marketing Requirements and how AI/ML solution will address and automate the decision process.
• Develop AI/ML Programs using DATAIKU Solution & Python or open source tech with focus to deliver high Quality and accurate ML prediction Model
• Gather additional and external data sources to support the AI/ML Model as desired .
• Support the ML Model and FINE TUNEit to ensure high accuracy all the time.
• Example of use cases (Customer Segmentation , Product Recommendation, Price Optimization, Retail Customer Personalization Offers, Next Best Location for Business Est, CCTV Computer Vision, NLP and Voice Recognition Solutions)

Required technology expertise :

• Deep Knowledge & Understanding on MACHINE LEARNING ALGORITHMS (Supervised / Unsupervised Learning / Deep Learning Models)
• Hands on EXP for at least 5+ years with PYTHON and R STATISTICS PROGRAMMING Languages
• Strong Database Development knowledge using SQL and PL/SQL
• Must have EXP using Commercial Data Science Solution particularly DATAIKU and (Altryx, SAS, Azure ML, Google ML, Oracle ML is a plus)
• Strong hands on EXP with BIG DATA Solution Architecture and Optimization for AI/ML Workload.
• Data Analytics and BI Tools Hand on EXP particularly (Oracle OBIEE and Power BI)
• Have implemented and Developed at least 3 successful AI/ML Projects with tangible Business Outcomes In retail Focused Industry
• Have at least 5+ Years EXP in Retail Industry and Customer Focus Business.
• Ability to communicate with Business Owner & stakeholders to understand their current issues and provide MACHINE LEARNING Solution accordingly.

Qualifications

• Bachelor Degree or Master Degree in Data Science, Artificial Intelligent, Computer Science
• Certified as DATA SCIENTIST or MACHINE LEARNING Expert.