
MS Dynamics CRM Technical Developer
at Leading System Integration Company
CRM Technical Developer
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.
About the job
Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results.
As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.
Day-to-day you will:
- Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
- Demonstrate technical knowledge to design and implement CRM solutions
- Research customer issues that may be non-standard in order to offer solutions
- Support design of conceptual architecture and technical solutions
- Ensure project quality meets standards through critical metric identification and testing plan
- Identify process gaps and work cross-functionally to formulate improvement plans
- Travel as needed
Key Role Skill & Capability Requirements:
You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.
Your technical skills may include:
- Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
- Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
- Develop reports or dashboards using PowerBI and integrate with D365CS
- Develop web application, web API, console application, window services to integrate with D365CS
- Develop a script to migrate existing CRM to D365CS
- Complete the documentation required including the source codes, technical specification, and unit test result
- Support SIT, UAT, and production and fix the defect within the agreed SLA
- Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
- Develop Power BI reports and integration to Microsoft Dynamic 365 CRM
Your non-technical skills may include:
- Client management skills and the ability to work with customers to develop and manage an action plan
- Some consulting experience working with external clients
- Experience working with global/offshore teams
- Excellent communication skills
Preferred Education Background:
Bachelor's degree in a relevant field preferred.
Preferred Years of Work Experience:
- Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
- Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
- Experience with Microsoft Dynamics 365 Field Service is essential

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Software Developer (.NET Core)
Reports to:
Company Overview
Injala specializes in creating innovative insurance technology solutions, which are actively disrupting the insurance marketplace. We are constantly growing, multinational company, while continuously providing a dynamic, progressive, and all-around fun environment. Our mission is to make risk management manual data entry and processing a thing of the past. We are a group of like-minded people who strive to create technology solutions that point not only an industry, but an entire generation towards the future.
We always start with the “why” and work backwards through the “how.” Failing forward is encouraged—this leads to innovation, critical thinking, constant improvement, and intense commitment to quality and excellence. Our culture? Make work and play indistinguishable. Committing to professional and personal development. Keeping diversity at the forefront of our endeavors. Being environmentally conscious. Dedicated to community development through charitable contributions and servant leadership.
We are a close team of enthusiastic tech and communications advocates who are passionate about what we do and are looking for people who are interested in a ground-floor opportunity with a company poised for tremendous growth.
We want to discover the next marketing superstar. Do you have what it takes to be get in on the ground-floor of a dynamic, expanding team and make yourself indispensable? Market yourself to us with the same passion you will market our products
Job Summary
Are you naturally curious?
Our engineering squad is linked together by insatiable curiosity and a burning desire to innovate to create the best possible product while fostering the success of our rapidly growing brand. They have a keen ability to recognize key patterns and trends, while effectively communicating with key stakeholders to execute development and drive profitable growth.
Primary Responsibilities
- Build software using languages and technologies of the .NET framework
- Produce code using .NET languages (.Net Core and Microsoft technologies)
- Upgrade, configure, and debug existing systems
- Provide technical support for web, desktop, and/or mobile applications
- Participate in requirements analysis
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages
- Test and deploy applications and systems
- Revise, update, refactor, and debug code
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- Develop documentation throughout the software development life cycle (SDLC)
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Skills and Qualifications
- Proven experience as a .NET developer or application developer
- Familiarity with the ASP.NET framework and SQL server and design/architectural patterns (e.g., Model-View-Controller)
- Knowledge of at least one .NET languages (e.g., C#, Visual Basic, .NET, etc.)
- Familiarity with architecture styles/APIs
- Understanding of agile methodologies
- Analytical
- Self-driven
- Excellent communication
- Team player
- Strong interpersonal, problem solving, and organizational skills
- Ability to juggle multiple projects with minimal supervision
- Firm grasp of the English language (both written and verbal)
- Attention to detail
Benefits
- Open-door culture
- Early joining bonus
- 5-day work week
- Growth opportunities
- Potential for rewards and recognitions
- Celebrations for events and festivals
- Handsome perks
- Referral bonus
- Flex-time policy
- Maternity leave
- No sandwich leave policy
- Family medical insurance
Level of Education: Bachelor of Engineering degree in Computer/IT or related field
Company Website: https://www.injala.com/
Be a part of IOT Product portfolio and execute towards Digital Transformational initiatives.
Prepare design documents in collaboration with product managers and engineering squads
in development of use cases for new features.
Hands on product lead developer expertise in designing solutions running on hybrid cloud
environments.
Work as a Software Lead in application development using Java, JavaScript, Python, SQL and
other latest technologies running on AWS environments.
Drive Engineering activities in Microservices and Cloud based Architecture by leveraging
DevOps efficiencies and adopting new technology stack in AWS.
Drive communication and consistently report accurate product status for stakeholders
Able to lead a team of engineers, help them with technical issues. (80% self-work and 20%
influencing scrum engineers).
Balance time on development projects including Technical Design, Code Reviews, Mentoring,
and training. Able to break down requirements and build traceability in design and
implementation details.
Work with developers to define unit & automated tests and closely monitor development
milestones. Collaborate with scrum team to identify functional, system and end to end
integration of products leading to deployment.
Understand end to end flow in product development and able to prepare design documents
and present to Engineering and Product Leadership team.
Full stack product development experience.
Skills Required :
Bachelor’s/Master’s degree equivalent with strong knowledge methodology and tools.
8+ years working Experience in designing data, keyword driven or hybrid strategies; Ability
to troubleshoot and think out of the box
Experience in CICD pipeline configuration, creation, and maintenance – from build to deploy
to integration.
Experience in writing clear, concise and comprehensive design documents covering
functional and non-functional requirements.
Hands-on experience in large enterprise development in a multi-cloud environment.
Strong expertise over Java, Python language, Databases, experience in web Frameworks like
Django required for backend development.
Experience of working in AWS (S3, Lambda, RDS, Security, ILM and AWS Services).
Experience with Docker and Kubernetes for Container Management and Orchestration by
setting CI/CD Pipelines using Jenkins / Ansible.
Experience with API (REST/SOAP). Experienced in PowerBI, RDBMS, DB Architecture design
and good control over SQL queries.
Experience with any NoSQL Database, Caching and Messaging is a plus. Experience with
Messaging Tool and Caching Frameworks
Strong Understanding of fundamental concepts: Data Structures, Algorithms, OOPs
concepts, Design patterns and Architectures. Experience with Agile programming techniques
such as test-driven development. Design applications to optimize for performance and
usability.
Overview:
- Design and develop Rest APIs.
- Create documentation around processes including front-end design and service architecture.
- Follow industry trends regarding backend-end technologies and techniques.
- Agile rituals like Feature elaboration/Estimation, daily stand-ups, release planning, Iteration Planning Meeting, Retrospective, Showcase, etc.
- Build content and data driven enterprise level web application which works for Multiple clients in multiple countries.
Relevant experience and Exposure:
- 1+ years relevant work experience showing growth as a Backend developer.
- Extensive technical experience and development expertise in C#, .Net core, Web services (REST)
- Proficient with OOPS and Design principles.
- Expertise in writing clean, secure and refactored code.
- Knowledge and hands-on Experience with Test Driven Development.
- Experience with relational and non-relational Database technologies like SQL, MongoDB.
- Proficient with Git or any source code management tool.
- Excellent listening, writing skills and strong technical competency are essential.
- Creative and efficient in proposing solutions to complex, time-critical problems.
- Strong analytical and problem-solving skills with a high attention to detail.
Nice to haves:
- Experience with .Net core.
- Experience with public cloud offerings (AWS, Azure etc.).
- Knowledge of CI/CD tools like Jenkins, Docker, Spinnaker etc.
- Exposer to an Agile Development Methodology would be beneficial.
- Atlassian suit knowledge (Jira particular).
Must Haves:
- .Net Core/ MVC
- C#
- SQL
- Web API
- Bootstrap, CSS3, JavaScript
Requirements:
- 5 + Years – 6+ Years of Coding & Development Expertise in ASP.Net / .Net Core & C#.
- Should be able to interpret the FSD and translate into Coding Logic.
- Should have good exposure to using web-based technologies (ASP.NET, JavaScript, CSS3, Web API, Bootstrap).
- Hands on Experience on Relational database like SQL is a must knowledge on Database Linking is very important including understanding Processing Logic.
- Experience in developing enterprise grade software with MVC, MVVM or MVP would be a Plus.
About us:
Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.
We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha) and DLF Family Office.
Our headquarter is in Bangalore, India.
We are a small yet close-knit team of 35+ people.
About you:
You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements and have a written design. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).
Your responsibilities:
You will primarily work on the backend maintaining the existing platform and writing new enhancements and features. Apart from your own features, as a senior member of the team you will be expected to be actively involved in overall design discussions and peer code reviews. You will factor in extensibility, maintainability, scalability and security in designs and code. You will ensure that best engineering practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate. You will strive for overall engineering excellence.
Must-have Skills:
- 4-8 years of total experience
- 2+ years of experience in Django and DRF. You must be pro at it. The team will be looking up to you for making most out of DRF.
- Designing and building scalable web applications
- Good understanding of REST principles
- SQL database design and queries
- Working knowledge of AWS
Good-To-Have Skills:
- Angular or any other JavaScript frontend framework
- Designing microservices
- DevOps experience
FAQ's.
1. Your technology ingredients?
Programming languages:
Our backend is written in Python using Django framework. And the frontend is in AngularJS. Currently there is no mobile app.
Infrastructure:
We are an AWS shop and use their services for most needs, Docker for containerization and ECS as orchestrator, RDS as database, S3 for storage and SQS as messaging backend.
Other tools:
BitBucket for Git and CI/CD pipeline, Trello for project management; and Google Meets and Slack for communication.
2. Your hiring plan?
Currently the engineering team comprises of 3 engineers, and we plan to grow it to 8 by the end of 2021.
3. Your Interview process?
We will try to finish the process within two weeks. In case we can’t go ahead with your candidature, we will clearly and immediately let you know. But in case of competing applications, we may request you to wait for a week or two.
- 15 minutes introductory call to discuss requirements and expectations
- 30 minutes online coding assignment on a screen sharing session
- 1 hour technical interview covering problem solving, code review and aptitude
- 15 minutes call with co-founder for final discussion
In case of inability to come to a conclusion from either side, we may go for an additional round.
4. Your WFH and WFO policy?
Due to Covid-19 the team is working from home and will continue till March-2022. After that we will work from the Bangalore or Pune office (yet to be finalised). You should be open to relocate to any of the cities.
5. Your funding status?
In March 2020, Strata raised $1.5 million in seed funding; and $6 million in Series-A in July 2021.
Experience in writing Web Services
Must have good understanding in concept of Object Oriented Programing
Experience in writing clean, scalable code using .NET programming languages
Experience with source control and build technology
Capability to provide Sprint Demo to client and stakeholders if required
Experience developing in agile methodology and understanding of the agile principles
Unit testing with NUnit, Moq etc
Preferred candidates who are experienced with Azure.
The main roles and responsibilities of a Power BI developer are discussed below:
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- Building Analysis Services reporting models.
- Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
- Connecting to data sources, importing data and transforming data for Business Intelligence.
- Excellent in analytical thinking for translating data into informative visuals and reports.
- Able to implement row level security on data and have an understanding of application security layer models in https://powerbi.microsoft.com/en-us/">Power BI.
- Hands-on experience with various Microsoft technologies like .Net, ASP.Net, WCF, Web API, MVC SharePoint and/or Azure.
- Effective project and work-stream management.
- Strong understanding of Agile methodology and processes.
- Managing, mentoring and developing individuals into strong leads.
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- Critically evaluating information gathered from multiple sources and reconciling conflicts.
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Desired Profile:
- Minimum 10+ years of experience of shipping high quality software.
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- Quick learner, ability to multi-task and work under pressure, and work with geographically distributed teams.
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- Great leadership skills to work effectively with.
- Preferred candidates with valid US B1 visa and available to travel onsite at a very short notice.









