Graphic Designer(Illustrator)

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Role Overview

We are seeking an experienced SEO & Digital Marketing Specialist to lead organic growth and

digital visibility across search engines and marketing platforms. This role focuses on SEO,

content optimization, social media, video marketing, and PPC, with working knowledge of

WordPress for SEO implementation and content management.

Key Responsibilities

SEO

 Conduct technical, on-page, and off-page SEO audits

 Perform keyword research and competitor analysis

 Optimize website content for search visibility and conversions

 Implement on-page SEO including meta tags, headings, internal linking, and schema

basics

 Coordinate with developers for technical SEO fixes

 Plan and execute link-building and off-page SEO strategies

 Track and analyze SEO KPIs using tools like Google Analytics, Search Console, Ahrefs,

SEMrush

 Prepare monthly SEO reports with actionable insights

 Knowledge of work with client directly.

WordPress

 Manage and optimize content within WordPress CMS

 Implement SEO updates using tools like Yoast, Rank Math, or similar plugins

 Ensure SEO best practices for URLs, metadata, image optimization, and internal linking

 Publish and optimize blogs and landing pages in WordPress

 Coordinate with developers for advanced WordPress or technical changes

Content & Optimization

 Optimize blogs, landing pages, and marketing content for SEO

 Create SEO content briefs and optimization guidelines

 Ensure alignment between content strategy and keyword goals

 Optimize bulk URLs of the job posting

Social Media Marketing

 Plan and manage social media strategies and content calendars

 Write captions, research hashtags, and schedule posts

 Engage with audiences and monitor platform performance

Video Marketing

 Ideate and support short-form video content (Reels, Shorts, LinkedIn)

 Optimize video captions, titles, and descriptions for reach

PPC

 Support PPC campaign setup and optimization

 Assist with keyword and audience research

 Track ad performance and optimization metrics

Required Skills & Experience

 2+ years of experience in SEO and digital marketing

 Strong understanding of SEO best practices and search algorithms

 Working knowledge of WordPress CMS for content publishing and SEO implementation

 Experience with SEO tools: Ahrefs, SEMrush, Screaming Frog, GA, GSC

 Familiarity with SEO plugins (Yoast, Rank Math, etc.)

 Experience in social media management and content marketing

 Basic to intermediate knowledge of PPC platforms

 Strong client communication and reporting skills on daily basis and client calls.

1.Technical Sales Develop and execute strategies to achieve sales targets for equipment and elevator systems. Conduct technical presentations and product demonstrations for prospective and existing clients. Provide detailed technical and application advice to customers on equipment and elevator solutions. 2. Customer Engagement Identify and assess customer needs through site visits, consultations, and discussions. Prepare and deliver proposals, quotations, and technical documentation. Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention. 3. Project Management Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met. Collaborate with engineering and installation teams to ensure successful project delivery. Address and resolve technical issues that arise during the sales process or order finalization. 4. Market Analysis Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies. 5. Reporting and Documentation Maintain records of sales activities, customer interactions, and project status in the CRM system. Prepare regular sales reports, forecasts, and performance metrics for management review.

• Strong AI/ML OR Software Developer Profile
• Mandatory (Experience 1) - Must have 3+ YOE in Core Software Developement (SDLC)
• Mandatory (Experience 2) - Must have 2+ years of experience in AI/ML, preferably in conversational AI domain (spped to text, text to speech, speech emotional recognition) or agentic AI systems.
• Mandatory (Experience 3) - Must have hands-on experience in fine-tuning LLMs/SLM, model optimization (quantization, distillation) and RAG
• Mandatory (Experience 4) - Hands-on Programming experience in Python, TensorFlow, PyTorch and model APIs (Hugging Face, LangChain, OpenAI, etc

We are looking for a strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features together with automated unit and integration tests.

You will be working with our candid and collaborative team, where your knowledge and advice about application architecture and the newest mobile technologies will be highly appreciated. The code you write will need to be cleanly organized and of the highest quality. You’ll also help ensure solid application performance and an excellent user experience.

Responsibilities

- Developing new features and user interfaces from wireframe models

- Ensuring the best performance and user experience of the application

- Fixing bugs and performance problems

- Writing clean, readable, and testable code

- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

- Strong knowledge on LAMP Stack and Python

Skills

- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)

- Deep knowledge of Android & iOS

- Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.

- Familiarity with RESTful APIs and mobile libraries for networking, specifically - Retrofit, axios, Alamofire, etc.

- Familiarity with the JSON format

- Experience with profiling and debugging mobile applications

- Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and

the ability to choose the best solution for the app

- Familiarity with Git

- Familiarity with push notifications

- Understanding mobile app design guidelines on each platform and being aware of their differences

- Proficiency in Kotlin/Java/Swift/Objective-C/JavaScript/Python

- Proficiency in Django & NoSQl

• The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
• The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
• A principal must become efficient at practices such as prioritizing, scheduling, and organization. 
• This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students. 

• 5+ years’ experience in developing applications for iOS using Swift 5.
• Hands-on experience in developing and integrating mobile applications for iPhone & iPad (both orientations)
• Knowledge of JSON/REST API, web services and related technologies.
• Experience with design Guidelines, UI and UX design.
• Prior experience in submitting and maintaining iOS Apps on Apple Store & TestFlight would be a plus
• Hands-on experience working with 3rd party SDKs, Libraries and APIs
• Experience with offline storage, threading, and performance tuning.
• Familiarity with cloud message APIs and push notifications.
• Familiar with Apple Human Interface Guidelines
• Dynamic design handling
• Gamification
• Strong problem-solving skills

• Should also be proficient in using Adaptive Layouts

Responsibilities and Duties

• Understand project, strategise development plans and deliver on time with utmost quality.
• Maintaining and supporting multiple projects and deadlines
• Volunteer in creating new apps and improvise existing apps.
• Stay in touch with market trends and new technologies.

Job Type: Full-time

1. Identify and prospect new Business Opportunities via personalized emails, Telephonic calls, prospecting via Social Media Platforms such as LinkedIn, Twitter, online Databases, Websites.
2. Schedule potential Client meetings 
3. Constantly work with Sales and Marketing Heads to strategize on Pipeline building and its progress.
4. Work closely with Sales and Marketing teams to achieve Monthly/Quarterly revenue Goals.
5. Prepare and Analyse lead Generation pipeline via Reports and Dashboards and give insights on the way ahead.
6. Manage Sales Funnel while interacting with Prospective clients and maintain relationships for re-marketed prospects.