Required Skill Set :--
- Data Model & Mapping
- MS SQL Database
- Analytics SQL Query
- Genesys Cloud Reporting & Analytics API
- Snow Flake (Good to have)
- Cloud Exposure – AWS or Azure
Technical Experience –
· 5 - 8 Years of experience, preferable at technology or Financial firm
· Strong understanding of data analysis & reporting tools.
· Experience with data mining & machine learning techniques.
· Excellent communication & presentation skills
· Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping
· Must have hands on experience in database tools & technologies
· Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API
· Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud
· Ability to work independently & as part of a team
· Strong attention to detail and accuracy.
Work Scope –
- Data Model similar GIM database based on the Genesys Cloud data.
- API to column data mapping.
- Data Model for business for Analytics
- Data base artifacts
- Scripting – Python
- Autosys, TWS job setup.
About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
Similar jobs
Job Description:
We are looking for an experienced and dedicated Team Leader to join our
team. In this role, you will be responsible for overseeing our team and
ensuring that our sales targets are met. You will drive your team to deliver
excellent customer service, maintaining the values and ethos of our company.
Responsibilities:
1. Lead and motivate the team to achieve their sales targets.
2. Monitor team performance and report on metrics.
3. Coach and develop team members, promoting a culture of continuous learning.
4. Identify and implement strategies to improve quality of service, productivity, and
profitability.
5. Liaise with the management team to set and implement strategies to drive sales.
6. Ensure the team delivers an exceptional customer experience consistent with our brand.
Qualifications:
1. Proven experience as a Team Leader or similar role in sales/customer service.
2. Experience in the real estate industry is preferred.
3. Strong leadership skills and the ability to motivate and lead a team.
4. Excellent communication and negotiation skills.
5. Proficient in relevant computer applications and call centre systems.
6. Strong problem-solving skills and the ability to handle pressure and meet deadlines.
Skills:
Personal pipeline management experience including ability to make cold calls on
prospects.
Strategic and analytical focus
Result Oriented with experience in developing and executing
successful sales strategies
Ability to articulate knowledge about products, services and value
proposition to prospects
Self motivated with strong time management skills
Strong oral and written skills
Superior negotiation abilities
Strong Microsoft Word, Power point, & Excel skills preferred.
Ability to develop a good understanding of the prospect using
relevant research.
Build relationships with decision makers and influence with the client
Network within the industry, community, businesses and customer
ROLES AND RESPONSIBILITIES
Essential Functions:
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively.
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
- Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.
REQUIREMENTS AND QUALIFICATIONS
Education:
- Bachelor's or Master’s Degree (preferably from a top reputed university)
- Strong presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those
Experience:
- Overall 8+ years of professional services experience with extensive experience in customer facing roles and involved in requirements gathering, gap analysis, feasibility study etc.
- Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
- Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
- Experience in leading and mentoring people as part of the project life cycle.
- Experience in following the established processes/standards/templates to achieve successful results.
- Experience with Invoice-to-Cash related business process is desirable
Critical Knowledge, Skills, and Abilities Requirements:
- Excellent communication and presentation skills
- Team management and collaboration skills
- Strong organizational skills and detail oriented
- Ability to negotiate with stakeholders and have challenging discussions
- Proven problem solving, risk mitigation and analytical skills
- Excellent team and interpersonal skills
- Strong ownership to drive the projects from start to finish with maximum client delight
LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
-
Own one or more products and feature scoping for the products.
-
Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals.
-
Work with engineers and designers to create brilliant UX & UI. Manage and prioritize the product backlog and effectively communicate with the engineering team.
-
Understand user needs and gather product requirements using industry knowledge - Define KPIs & performance metrics for the product (i.e. conversion & retention).
-
● Background in computer science or another quantitative field - MBA from tier-1 B-school preferred
-
Test, discover and improve the product - Obsessively use data to drive product decisions
-
Agile/lean delivery team experience as a product owner/product manager.
-
Have experience from a small scale or start-up environment.
-
Expertise in stakeholder management, throughout every level of the organization.
-
Experience launching and developing successful web and mobile apps
-
Commercial acumen and extensive user-growth experience
-
Complete knowledge of the full product life cycle (SDLC).
-
Expertise in MVT, A/B testing and prototyping best practice
-
Excellent communication skills to a range of stakeholders
-
Advantageous: Experience in software engineering.
-
Experience working on search-related products.
-
Experience in B2C products.
-
Focused and driven
-
Strong on initiative
-
Positive and enthusiastic
-
Resourceful – “Never say never” attitude
-
Professional credibility and integrity
-
Good Listener – challenge constructively and respond well to feedback
Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!
You would be alleviating our client's day-to-day responsibilities by: -
- Responding to emails and phone calls
- Scheduling meetings
- Booking travel and accommodations
- Managing a contact list
- Preparing customer spreadsheets and keeping online records
- Organizing managers’ calendars
- Performing market research
- Creating presentations, as assigned
- Addressing employees' administrative queries
- Providing customer service as the first point of contact
What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.
Benefits of working with WING: -
- 100% remote opportunity which gives freedom to work at your desired location.
- Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
- The sky's the limit when it comes to learning, growth & ideas.
- We do not follow the “typical corporate” hierarchy ladder.
- As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
We’re looking for a Senior Android developer who will take a key role in our team. You will be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.
Responsibilities:
- Design and build advanced application features for the Android platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Resolving/ fixing bugs and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements:
- Proven software development experience and Android skills development.
- Proven working experience in Android app development and Kotlin.
- Have published at least one original Android app.
- Experience with Android SDK.
- Experiece with Flutter Development
- Experience working with remote data via REST and JSON.
- Experience with third-party libraries and APIs.
- Working knowledge of the general mobile landscape, architecture, threading, offline data storage, trends, and emerging technologies.
- Solid understanding of the full mobile development life cycle.
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
About Dunzo
Not that long ago, we were on whatsapp with a handful of customers, many of whom were friends and family, getting you anything you needed - groceries, food, even sending packages to anywhere in Bangalore. Today, we’re an app covering Bangalore, Pune and Gurgaon, Hyderabad and Delhi. Dunzo is a technology company, that makes local deliveries fast and easy - whether it’s that quick run from your local store, or getting you that book that is available only in one store far away from you or even organizing your entire party!
We were recently voted #3 on LinkedIn’s Top Startups in India and here’s why. The Dunzo team gets an on ground opportunity to shape a product for users across cities. You are shaping cities you’ve grown up in - by making them more accessible than before through the use of technology. We’re solving an extremely tough problem, and we seek the best of minds who are great at problem-solving, passionate and willing to go the extra mile!
About The Team
As a team, we believe that the best idea wins - no matter where the idea comes from. We tackle problems that have existed for years - through technology and data. You'll be joining a vibrant, young team who are passionate about giving our users time back, provide flexible earning opportunities for our Partners and enhance local businesses.
Job Description
Must Haves :
- Proficient in algorithms and data structures.
- Having strong experience in designing data intensive and scalable systems.
- Comfortable with microservices based architecture.
- Knowledge of software engineering processes and unit testing.
- Past experience of mentoring a team of at least two people.
- Prior experience with both relational and non-relational databases.
- Prior experience with caching.
- Ability to debug and hotfix a problem with production in a swift amount of time.
- Communication skills.
Please let me know if you are interested.
The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.
Responsibilities:
- Design, develop, maintain, and deliver highly scalable and reliable APIs
- Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
- Write high-quality software code that complies with design specifications and meets development and support requirements.
- Develop unit tests and test changes using an agile methodology.
- Use a variety of tools to perform unit testing, automated builds, and source control.
- Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
- Maintaining current web and back-end features
- Learning new skills and technologies as company products and industry standards warrant
Required Skills:
- 2-6 years of experience building RESTful APIs
- 2+ year of hands-on Java experience using Play 1.x framework
- Knowledge of Spring or Grails frameworks is a plus
- Ability to write SQL.
- Understanding of OOP
- Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
- Basic knowledge of Unix
- Excellent verbal, written, and interpersonal communication skills
- 3-8 years of software development experience
- Undergraduate degree in the field of computer science or equivalent
- Able to handle multiple tasks in a fast paced environment