Database Developer

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 3+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

JOB DESCRIPTION - GRAPHIC DESIGNER

Title - Graphic Designer

Reporting to - Social Media Executive

Location - Hyderabad (Work from Office)

About Us -

At Devaseva, we believe in the power of devotion to bring joy and fulfilment to our lives. That's why we've created a dharmic tech platform where devotees can immerse in devotion through the sacred practice of Devaseva, no matter where they are in the world. 

Our mission is to preserve the ancient wisdom of Sanatana Dharma and Vedic Rituals and make them accessible to all through technology. We want to provide a space for individuals to deepen their connection with the divine. 

Our team is composed of knowledgeable and passionate people who are committed to using technology to enhance the spiritual experience. We are always exploring new and innovative ways to improve our platform and provide a meaningful and fulfilling experience for our users.

If you are driven, talented, and passionate about the spiritual path, we would love to hear from you. Join our team and be a part of the Devaseva family, as we work together to bring joy and fulfilment to individuals everywhere through devotion.

Short Description -

We at http://www.devaseva.com">Devaseva are looking for a creative graphic designer to join our power team and grow with us. If you are passionate about growing in a dynamic fast paced startup environment, we are happy to consider your profile despite the odds. Inclination and passion towards the company's vision and mission is definitely an added advantage.

Roles and responsibilities -

• Design specific pages for Devaseva Campaigns - aesthetic aspects from the brief given by the campaigns head, Work on basic content for pages based on suggestions from the business/marketing team.
• Create user flows & design landing pages for our campaigns.
• Create required illustrations to increase visual appeal.
• Conceptualize and design video collaterals and illustrations for marketing campaigns, Perform storyboarding, editing, composting, rendering, and other post-production processes.
• Understand the unique needs of each campaign and suggest relevant video styles based on the campaign objectives.
• Most of the work will be creating visuals for Facebook, Instagram, website, and digital media.
• Design requirements for emailers, infographics, social media posts, and promotional campaigns showcasing the work to the donors of Devaseva.
• Exploring design requirements and brainstorming about various creative options and solutions.
• Working on the consistency of Devaseva's image in the media in terms of typography, colours, and tone of voice.
• Maintaining and organising files and designs in a neat and consistent manner. Digital typography, Aesthetic design sense, Exceptional creative qualities.

Required Skills -

• Working with the Adobe Creative Cloud Suite - Illustrator, Photoshop, and After Effects (Premiere Pro Optional), or any popular tools available in the market.
• At least 1-2 years of visual design experience, Knowledge of layouts, graphic fundamentals, typography, and web limitations; must have the ability to storyboard or translate ideas to team members.

• Education or experience/ interest in similar industries would be highly preferred.
• 1-3 years of experience in Graphics and Motion Design.
• A Bachelor’s degree in graphic design, industrial design, interior design, or any related field

Recro is a developer-focused platform that was founded with the aim of seamlessly matching individual expertise with the right opportunities.

We empower talented developers by providing them with relevant experience at fast-growing startups based on technical competencies and aspirations. These opportunities have a significant impact on their career success and help them become their best self.

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)