
Required Skill Set :--
- Data Model & Mapping
- MS SQL Database
- Analytics SQL Query
- Genesys Cloud Reporting & Analytics API
- Snow Flake (Good to have)
- Cloud Exposure – AWS or Azure
Technical Experience –
· 5 - 8 Years of experience, preferable at technology or Financial firm
· Strong understanding of data analysis & reporting tools.
· Experience with data mining & machine learning techniques.
· Excellent communication & presentation skills
· Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping
· Must have hands on experience in database tools & technologies
· Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API
· Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud
· Ability to work independently & as part of a team
· Strong attention to detail and accuracy.
Work Scope –
- Data Model similar GIM database based on the Genesys Cloud data.
- API to column data mapping.
- Data Model for business for Analytics
- Data base artifacts
- Scripting – Python
- Autosys, TWS job setup.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
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Responsibilities :
- Developing new user-facing features using React.js and Next Js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills :
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Working Experience in SASS CSS3
- Working Experience in HTML5
- Working Experience in Responsive UI Conversions
- Working Experience in Pixels to Pixels conversion
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization

Requirements:
- Bachelor’s degree in computer science, computer engineering or similar.
- Previous work experience as an AngularJS developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
- Technical lead skills. Can handle a team or independent technical delivery
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Role - State Head (Maharashtra)
Experience - 10+ years
Job Location - Pune, Maharashtra
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The ideal candidate would be someone who is motivated and passionate in working with the underprivileged youth and likes working towards their betterment, has experience in managing a large team size, handled centres in various capacities and has exposure to working with various stakeholders. If you are confident you tick all the boxes, we invite you to apply for this position.
- Independently lead centres for enabling thousands of youth from the nearby communities to be formal jobs/self-employed
- Develop and maintain a conducive environment at the centre that enables learning and a feeling of safe space for youth
- Implement the foundation program such that the youth builds agency and over time does not need to depend on the Lighthouse Source
- Manage Centres in the region for timely deliverables and high-quality outcomes for all of the stages of the program - Community Outreach to Alumni
- Interfacing with ward level networks -
Government (Corporators, Ward Officers, PMC personnel) for mobilization and other support
NGOs for mobilization and other support
Corporates and Establishments for volunteering, placements and donor/potential donor visits
Citizens for volunteering
- Manage brand building activities e.g., Events, which are specific to the centre and help with advocacy with the local economy for youth placements.
- Seek opportunities for partnership with various skilling and placement organisations.
- Drive and motivate the team towards performance excellence and results.
- Build a strong culture at the workplace which values integrity, courage, empathy and inclusion.
- Ability to find creative and innovative solutions for program implementation to stay ahead of the curve.
- MSW or Post Graduation in any field
- 10+ years of experience preferably in both social and corporate sectors.
- Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
What are we looking for:
Self-driven, excellent time management and multitasking skills
Strong people management, project management, and data analytics skill
Strong orientation towards relationship building and problem-solving
Proven ability to plan and manage operational process for maximum efficiency and productivity
Experience with budget and business plan development
Strong verbal and written communication skills in Hindi and English.
Monitor system performance and address issues proactively to minimize downtime.
Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.
Administer user access and security settings for IBM BPM applications.
Collaborate with other IT teams to ensure secure and compliant access controls.
Install, configure, and maintain IBM BPM software and associated components.
Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.
Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.
Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.
Conduct regular testing of backup and recovery processes.
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Collaborate with development teams to identify and address performance bottlenecks.
Extensive knowledge of Windows Server Technologies, Linux, and VMware
Good Experience is managing WebSphere cells, clusters, and nodes.
As its 6 Days working Mon-Saturday will be WFO
Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.
At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.
http://getriku.com" target="_blank">http://getriku.com
http://cookwithsemi.com" target="_blank">http://cookwithsemi.com
http://www.klynk.app" target="_blank">www.klynk.app
So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!
We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.
We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.
As a Product Designer you will:
- As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
- You are an active collaborator/contributor for our other web applications.
- Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
- Work closely with the engineering team to assure design quality by auditing implementation during development.
- Define the product briefs together with stakeholders, get buy-in of your design.
- Attend product meetings and have a granular understanding of the company’s goals.
- Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
- Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
- Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
- Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
- Ensure that we have the right product velocity by working with business, growth, and core product teams.
- Measure and iterate on your developed product once it’s live based on product OKRs
- Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
- Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
- Establish design systems to maintain design consistency and coherence across the brand.
- Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.
What do we think you need to succeed in this role:
- Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
- Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
- Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
- Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
- Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
- Leadership: You have the ability to lead and manage several complex projects simultaneously
- Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
- First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
- Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
- Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
- Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
- Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
- Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.
Benefits
Curious what it's like to work at Futuristic Labs?
Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)
Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Being an ambassador for the company- attracting and hiring the best talent in the industry
- Driving recruitment strategy for the technical and non-technical role
- Independently driving hiring needs for our business functions end to end and managing the entire lifecycle of recruitment
- Developing and planning recruiting strategies around sourcing, branding, candidate experience and management
- Driving operational excellence across the entire recruitment funnel by actively monitoring our recruiting funnel data, analyzing the results, and identifying areas for improvement
- Ensuring a compelling, engaging candidate experience that helps to strengthen and enhancing our employer brand
- Building proactive sourcing strategies to engage and nurture the pipeline of passive talents and taking steps to approach people from diverse backgrounds
- Initiating and driving projects from time to time to help optimise and making the recruitment process more efficient
Desired Candidate Profile
What you need to have:- 6-8 years experience recruiting, sourcing and engaging talent in an extremely fast-paced environment
- TA experience from startup background or from Fintech will be preferred
- A great understanding of different roles in the industry with an understanding of high-performance culture and hiring standard
- Ability to assess the candidates beyond their work profiles and engaging them throughout the process
- Ability to build and maintain relationships with stakeholders
Job Description
Roles & Responsibilities
-
Manage the team of engineers to architects, and deliver an impactful product with the best technical design.
-
Insists best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
-
Manage departmental resources, staffing, and mentoring and enhance and maintain a best-in-class engineering team.
-
Prepare technical requirements and design specifications from the functional requirements.
-
Proactively report on the progress of development, quality, operations, and system performance to stakeholders.
Eligibility
-
8+ years of experience in building, managing, and mentoring large-scale agile teams (preferably SaaS applications) as an Engineering Manager, specific to large-scale Web Applications.
-
Solid track record for consistent delivery of high-quality products.
-
Strong project management skills, ability to track multiple executions simultaneously without missing deadlines.
-
Extensive experience in developing solutions using JavaScript/C#/Java/Ruby/Python and RDMS.
-
Experience in designing RESTful or GraphQL APIs.
-
Knowledge of coding standards, SOLID principles, and industry best practices.
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Experience with version control tools (Github/GitLab/Bitbucket).
-
Knowledge of CI/CD and other DevOps practices is an added advantage.
-
Experience in coordinating with cross-platform teams (Web, API, and Mobile Apps) is an added advantage.
Company Introduction

Description
Job title: Flutter Developer
Location: Chennai
Experience: 1.5 to 3 yrs
Primary Skill Flutter, Dart, JavaScript
Good to have Mongo Db (No Sql), My SQL and Exposure to AWS
Job Description –
* Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google
Play or available on Github;
* Experience with third-party libraries and APIs;
* Understanding of the Agile development life-cycle;
* Experience with Git, Jenkins, or other version control tools;
* Good to have No SQL (Mongo DB) and My SQL Exposure
* Good to have experience in AWS cloud environment
* Managing self-directed assignments to resolve software defects or implement features to meet schedule
commitments with a high-level of quality.
* Acquiring knowledge of industry and company standards, tools and technology with a focus on
pragmatic application to business-focused software solutions through initiative and self-study
Benefits
SALARY: 300000 LPA to 500000 LPA

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities
- English writing skills
- Design, develop and create physical and digital art.
- Develop and maintain web site layouts and designs Wordpress.
- Support in the design of website and web application wireframes, mock-ups and final designs.
- Work with the development team to develop client-side coding.
- Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
- Understanding the client’s needs and business requirements documents.
- Qualifications
- Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
- Experience with Photoshop, Illustrator and other design and wire-framing tools
- Experience developing images and designs for websites.
- Experience with HTML, CSS and JavaScript
- Understand Content Management System (CMS) such as Drupal or WordPress.
- General knowledge of systems, techniques and processes used in web site design.
Job Type: Full-time
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

