Cutshort logo
Brainayan logo
Client Operations Specialist
Client Operations Specialist
Brainayan's logo

Client Operations Specialist

Janhavi Bendre's profile picture
Posted by Janhavi Bendre
3 - 5 yrs
₹3L - ₹5L / yr
Pune
Skills
Communication Skills
Problem solving

Position: Client Operations Specialist

Overview: The Client Operations Specialist at Brainayan plays a crucial role in managing client relationships, ensuring smooth execution of training programs, and providing exceptional customer service. This role involves coordinating with various departments, handling client inquiries, and ensuring all operational aspects of client engagements are executed flawlessly.

Key Responsibilities:

  1. Client Relationship Management:
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Build and maintain strong, long-lasting client relationships through regular communication and follow-ups.
  • Understand clients' business objectives and align Brainayan's services to meet those goals.
  1. Program Coordination and Execution:
  • Coordinate with internal teams (training, content, marketing, etc.) to ensure seamless delivery of training programs.
  • Schedule and manage training sessions, ensuring all logistical aspects are handled efficiently (venue booking, trainer availability, etc.).
  • Ensure all pre-training and post-training materials are prepared and distributed to clients.
  1. Operational Support:
  • Manage travel and accommodation arrangements for trainers and staff as required.
  • Oversee the preparation and distribution of training materials, toolkits, and other necessary resources.
  • Ensure all operational tasks related to training sessions are completed on time and to a high standard.
  1. Client Communication:
  • Provide regular updates to clients on the progress of their training programs.
  • Gather feedback from clients and participants to continuously improve service delivery.
  • Handle any client issues or complaints promptly, escalating to higher management if necessary.
  1. Data Management and Reporting:
  • Maintain accurate records of client interactions, program details, and feedback 
  • Prepare and present reports on program performance, client satisfaction, and operational efficiency.
  • Analyze client data to identify trends and areas for improvement in service delivery.
  1. Process Improvement:
  • Identify opportunities to streamline and improve operational processes.
  • Work with cross-functional teams to implement best practices and enhance overall client experience.
  • Stay updated on industry trends and incorporate new practices to ensure Brainayan remains competitive.
  1. Quality Assurance:
  • Ensure all client deliverables meet Brainayan’s quality standards.
  • Conduct regular audits of training sessions and client interactions to maintain high service levels.
  • Implement feedback mechanisms to continuously monitor and enhance client satisfaction.

Skills and Qualifications:

  • Educational Background: Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Experience: 3-5 years of experience in client operations, project management, or customer service, preferably in the L&D or training industry.
  • Communication: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Problem-Solving: Ability to handle challenging situations with a problem-solving mindset.
  • Technical Skills: Proficiency in CRM software, MS Office Suite, and project management tools.
  • Interpersonal Skills: Strong interpersonal skills to build and maintain client relationships.

Personal Attributes:

  • Customer-Centric: A deep commitment to providing exceptional service to clients.
  • Detail-Oriented: High attention to detail and accuracy in all tasks.
  • Proactive: A proactive approach to identifying and resolving issues.
  • Team Player: Ability to work effectively in a team-oriented environment.
  • Adaptable: Flexible and adaptable to changing client needs and business requirements.

This role is integral to Brainayan's success in delivering high-quality training programs and ensuring client satisfaction. The Client Operations Specialist will work closely with various departments to ensure seamless coordination and execution of client projects.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Brainayan

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

With a leading transport & Logistics company
With a leading transport & Logistics company
Agency job
via Jobdost by Saida Jabbar
Mumbai
2 - 7 yrs
₹9L - ₹25L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

Responsibilities

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

 

Qualifications

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

Read more
Zynah
Anika Gupta
Posted by Anika Gupta
Remote only
0 - 2 yrs
₹1.2L - ₹2.4L / yr
Content Writing
Cataloguing
Data entry
Image editing
Video Editing
+2 more
About Zynah:
Zynah is a fast growing fashion brand that sells Indian ethnic wears coming directly from different weavers of India to mid-high income group globally. Zynah was founded by IIT Delhi and Amity University graduates with a broad experience in Indian startup and coporate ecosystem.
 
 
Roles and responsibilities:
Looking for an individual who is passionate to contribute towards the vision of creating a next generation 'FabIndia'. Ideal candidate will be willing to put extra energy as a founding team member
- to help create content for online publications and social media posts
- to help edit images and design digital marketing material for brand expansion and advertising
- to help expand Zynah business online through SEO/SEM
Additionally, based on interest and engagement levels of individual, user will be given further responsibilities as a co-founder:
- to help set up multiple stores of Zynah across India
- to carry out sales of products during exhibitions
- to completely own one significant part of Zynah online and offline growth and lead it independently
Read more
LBM Infotech Pvt Ltd
at LBM Infotech Pvt Ltd
1 recruiter
chetana shinde
Posted by chetana shinde
Nashik
0 - 3 yrs
₹1.2L - ₹4.5L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.


Responsibilities

  • Integration of user-facing elements developed by front-end developers
  • Build efficient, testable, and reusable PHP modules
  • Solve complex performance problems and architectural challenges
  • Integration of data storage solutions

Skills And Qualifications

  • Strong knowledge of PHP web frameworks such as Codeigniter
  • Basic understanding of front-end technologies, such as JavaScript, JQuery, HTML, and CSS
  • Familiarity with MySQL databases and their declarative query languages
  • Understanding of MVC design patterns
  • Knowledge of object oriented PHP programming
  • Strong knowledge of the common PHP or web server exploits and their solutions
  • Understanding fundamental design principles behind a scalable application
  • Good problem-solving skills.
  • Good team player that is enthusiastic about delivering results

Education Should be ME/MCS/MCA/BE

Read more
Wekan
Kavitha Indu
Posted by Kavitha Indu
Bengaluru (Bangalore), Chennai
6 - 15 yrs
₹5L - ₹25L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress

Technical Architect, Nodejs, , Restful APIs, Python,  NodeJS,  HTML5, CSS3, jQuery, Bootstrap, JavaScript, AJAX, Postman, REST API, Express

Read more
It is involved with Edutech domain.
It is involved with Edutech domain.
Agency job
via Office day Innovation by Ripal Raval
Ahmedabad
1 - 4 yrs
₹1L - ₹6L / yr
skill iconLaravel
MySQL
skill iconPHP

Roles & Responsibilities:

  • Build a high-quality web application from scratch.
  • Responsive and adaptive web page implementation.
  • Identify and communicate best practices for back-end engineering.
  • Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness.
  • Implement automated testing platforms and unit tests.
  • Prepare and maintain all applications utilizing standard development tools.
  • Keep abreast of new trends and best practices in web development.
  • Learn new Software/frameworks/ languages/ technology with ease.
  • Must be able to apply innovative thinking at work. 

Desired Skills: 

  • Good working knowledge of PHP-based MVC framework Laravel.
  • Good knowledge of PHP, HTML, CSS & JavaScript and understanding of Database concepts & working knowledge of MySQL.
  • A clear understanding of RESTful API development standards.
  • Excellent problem-solving skills.
  • Software testing (PHPUnit, PHPSpec)
Read more
PivotRoots
at PivotRoots
6 recruiters
Preksha Khona
Posted by Preksha Khona
Mumbai
3 - 8 yrs
₹3L - ₹7L / yr
Copy Writing
Creative Writing
Copywriter
Copies

Company Profile -

Pivotroots Digital summarize all data points across media, design and technology to provide our partners with simplified yet effective consumer-experience-led digital strategies.

Job Description for Copy Writer - 
  • Understand the client’s business, strategy and product offerings.
  • An Integrated part in Ideating & deriving 360˚ strategies along with the research team
  • Edit and produce online marketing campaign strategy and content while working closely with web designers on page layout, content organization and graphics.
  • Edit content for grammar, accuracy, clarity, readability, consistency, and coherence.
  • Manage a project from start to completion.
  • Independently research subject matter.
  • Self-educate through engineering documentation and product use.
  • Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
  • Produce customized templates/Collate technical & functional informatio

Must to have:

  • Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
  • Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
  • Clear, concise and compelling copywriting and editing proofreading skills.
  • 3+ Yrs of experience in Digital Marketing
Read more
NNE
at NNE
1 recruiter
sunil J
Posted by sunil J
Hyderabad
6 - 12 yrs
₹5L - ₹10L / yr
Asterisk
Voice Over IP (VoIP)
SIP
Linux/Unix
ISDN
+2 more

Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML

  • 5+ years of solid experience as an Asterisk Developer
  • Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
  • Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
  • Solid experience of working With Linux Operating Systems
  • Good understanding of VoIP, SIP, SS7.
Read more
For Fulcrum Digital , 5-8 years’ experience . Location Pune,
For Fulcrum Digital , 5-8 years’ experience . Location Pune,
Agency job
via Upman Placements Pvt. Ltd. by Punitha layal
Pune
5 - 10 yrs
₹5L - ₹17L / yr
Magento

Requirements

5+ years experience with ecommerce web development projects, working in a client services environment, and building sites from start to finish.

 

Proven experience in collaborating with other developers, technical architects, project managers, UX designers, business analysts, and QA analysts. Experience interfacing directly with clients a plus. Excellent communication, interpersonal and team-orientation skills.

Experience working on ecommerce sites for clients with yearly revenues above $5M.

Solid problem-solving and analytical skills in complex environments.

 

Proven experience in managing complex integrations with customers and third parties in all phases of the Software Development Lifecycle.

 

5+ years experience developing client solutions on Magento (3+ years with Magento 2, prior experience with Magento 1).

 

 Experience with Magneto Cloud.

 

5+ years experience with CSS, Javascript, PHP, LAMP (Linux, Apache, MySQL, PHP). We’ll be expecting that you have advanced knowledge of these technologies that you can apply to your projects. Knowledge of frameworks like CakePHP, CodeIgniter, or Zend Framework would definitely put you ahead of the game.

 

3+ years experience with advanced JavaScript development and front-end frameworks, especially as they relate to Magento 2.

 

3+ years experience with HTML and CSS development and front-end frameworks, especially as they relate to Magento 2.

 

3+ years experience with API integration and/or custom extension development in Magento 2.

Proven experience in creating performant and robust solutions, optimizing both server-side and client-side performance.

One or more Magento Certifications strongly preferred.

 

Responsibilities:  

 

  • Participating and collaborating in our project methodology and Agile Scrum software development lifecycle as a key contributor.
  • Assist technical architects in technical solution definition
  • Breaking down and estimating user stories and technical tasks.
  • Software development in Magento, PHP, and related technologies.
  • Identify and communicate technical dependencies and risks. In collaboration with colleagues on the project, work diligently to reduce technical risks.
  • Code review and merging of code in source controls systems (such as git).
  • Unit testing and demonstrating working solutions for software you develop.
  • Mentoring colleagues, pair programming, and code review.
  • Documentation of technical solutions.
  • Remediation of defects found during testing.
  • Assisting in deployments to pre-production and production environments.
  • Keeping Agile and project management systems updated with progress and status on daily basis (Jira).
  • Learn and adhere to company coding and quality standards and conventions. Follow project-level design decisions and conventions.
  • This is a “production” role, and you are responsible for tracking your time on customer projects and meeting your production targets on a weekly basis.

 

Read more
MNC
MNC
Agency job
via Fragma Data Systems by Priyanka U
Remote, Bengaluru (Bangalore)
2 - 6 yrs
₹6L - ₹15L / yr
Spark
Apache Kafka
PySpark
Internet of Things (IOT)
Real time media streaming

JD for IOT DE:

 

The role requires experience in Azure core technologies – IoT Hub/ Event Hub, Stream Analytics, IoT Central, Azure Data Lake Storage, Azure Cosmos, Azure Data Factory, Azure SQL Database, Azure HDInsight / Databricks, SQL data warehouse.

 

You Have:

  • Minimum 2 years of software development experience
  • Minimum 2 years of experience in IoT/streaming data pipelines solution development
  • Bachelor's and/or Master’s degree in computer science
  • Strong Consulting skills in data management including data governance, data quality, security, data integration, processing, and provisioning
  • Delivered data management projects with real-time/near real-time data insights delivery on Azure Cloud
  • Translated complex analytical requirements into the technical design including data models, ETLs, and Dashboards / Reports
  • Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
  • Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
  • Successfully delivered large scale IOT data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
  • Experience in handling telemetry data with Spark Streaming, Kafka, Flink, Scala, Pyspark, Spark SQL.
  • Hands-on experience on containers and Dockers
  • Exposure to streaming protocols like MQTT and AMQP
  • Knowledge of OT network protocols like OPC UA, CAN Bus, and similar protocols
  • Strong knowledge of continuous integration, static code analysis, and test-driven development
  • Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
  • Must have excellent analytical and problem-solving skills
  • Delivered change management initiatives focused on driving data platforms adoption across the enterprise
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
     

Roles & Responsibilities
 

You Will:

  • Translate functional requirements into technical design
  • Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core Azure services needed to fulfill the technical design
  • Design, Develop and Deliver data integration interfaces in ADF and Azure Databricks
  • Design, Develop and Deliver data provisioning interfaces to fulfill consumption needs
  • Deliver data models on Azure platform, it could be on Azure Cosmos, SQL DW / Synapse, or SQL
  • Advise clients on ML Engineering and deploying ML Ops at Scale on AKS
  • Automate core activities to minimize the delivery lead times and improve the overall quality
  • Optimize platform cost by selecting the right platform services and architecting the solution in a cost-effective manner
  • Deploy Azure DevOps and CI CD processes
  • Deploy logging and monitoring across the different integration points for critical alerts

 

Read more
Lexx Digital
at Lexx Digital
2 recruiters
Vinita Sharma
Posted by Vinita Sharma
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹7L / yr
skill iconLaravel
skill iconPHP
skill iconJavascript
Hiring for PHP LARAVEL Developers @ Lexx Digital Noida No of position: 2 No Experience: 6 years Responsibilities: In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications Hands on experience with SQL schema design, SOLID principles, REST API design Creative and efficient problem solver Prepare and maintain all applications utilizing standard development tools Utilize backend data services and contribute to increase existing data services API Lead the entire web application development life cycle right from concept stage to delivery and post launch support Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues Document the development process, architecture, and standard components Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager Keep abreast of new trends and best practices in web development Requirement: Strong analytical and logical abilities Good written and verbal communication skills Should be an enthusiastic team player willing to take ownership Qualification: BE/B Tech/ME/M Tech/MCA
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos