Client Operations Specialist

Job Description for Data Engineer Role:- 

Must have:

Experience working with Programming languages. Solid foundational and conceptual knowledge is expected.

Experience working with Databases and SQL optimizations

Experience as a team lead or a tech lead and is able to independently drive tech decisions and execution and motivate the team in ambiguous problem spaces.

Problem Solving, Judgement and Strategic decisioning skills to be able to drive the team forward. 

Role and Responsibilities:

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and leaders from other team to refine the strategic needs of the project
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases
• Defining best practices for data validation and automating as much as possible; aligning with the enterprise standards

Qualifications -

• Experience with SQL and NoSQL databases.
• Experience with cloud platforms, preferably AWS.
• Strong experience with data warehousing and data lake technologies (Snowflake)
• Expertise in data modelling
• Experience with ETL/LT tools and methodologies
• Experience working on real-time Data Streaming and Data Streaming platforms
• 2+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js
• 2+ years working with SQL and NoSQL databases, data modeling and data management
• 2+ years of experience with AWS, GCP, Azure, or another cloud service.

Company Description

We are an SF-based stealth mode AI startup, building AI agents and automation tools for Marketing use-cases. We are ex-Big Tech, currently bootstrapped and working with a few design partners/early customers. We will be starting a fundraise in Q3 2024.

Role Description

This is a part-time remote role for a Founding Engineer (first engineering hire). This is an equity-only role, meaning compensation will be in the form of equity rather than a salary.

This role will be 30% applied research and 70% product engineering. The expectation is that you will be able to commit 15 hours per week for this role to begin with.

You will -

• Experiment with the latest AI technologies and research and put them into implementation.
• Have the freedom and responsibility to design and own projects from start to finish.
• Have opportunities to directly talk with customers and solve their problems!

About you

• Love to keep up with and dive into latest technologies in AI
• Move fast, ship quickly, has high urgency
• Energized about going from 0 to 1
• Enjoy high ownership and responsibility
• Familiar with no-code tools and frameworks
• Excited about working on AI-native user experiences

Requirements

• Bachelor’s or higher degree in Computer Science or a related field (Also open to university students for the right candidate)
• Knowledge of gen-AI systems (LLMs, model training/fine-tuning, agent frameworks, evaluation frameworks, vector DBs, RAG, etc)
• Experience in building and scaling backend systems and infrastructure
• Strong generalist, skilled with Python, cloud infrastructure (AWS).

What we offer

• Technical Ownership: You will own high level (and lower level) technical decisions for an early-stage startup, with mentorship from seasoned Engineering leaders from Silicon Valley.
• Equity: As a key initial hire, you will receive significant founding equity and ownership in the company.
• Growth: You will have a natural on-ramp to come onboard as a full-time, salaried Founding Engineer after a fundraise event.

Required - Dealer In-house Trainer

Location: Ahmedabad

Industry- Automotive industry

Must have experience as an Automobile Trainer candidate will have a background in a car dealership

Objectives of the job

To ensure Skill Enhancement of sales and after-sales staff :

a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs

b) Delivery of training courses and programs as per OEM’s standards.

c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims

and objectives of the dealership via in-house trainings, role plays, tests etc. and provide feedback to OEM for future training requirements

d) Implementing an in-house training system at the dealership

Key Responsibilities:

• Conduct training sessions for dealership staff on various aspects of automobile sales, customer service, product knowledge, and dealership operations.
• Develop training materials, modules, and resources tailored to the needs of dealership personnel.
• Collaborate with management to assess training needs and implement strategies to enhance performance.
• Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
• Stay updated with the latest automotive industry trends, technologies, and best practices to incorporate into training sessions.

Job Designation/Field of Work:

1 Operational

 To perform training needs analysis (TNA) for each department and identify the gap vis-à- vis product knowledge, sales process and soft skill

 To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required

 To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales

 To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales

 Evaluation and Assessment of Trainings conducted

In-house Training:

 Conduct Foundation Training on Brand through E-Training for all new sales staff

 Conduct Internal Orientation training for Sales and After sales staff

 Conduct Basic Auto Technology Module and Test as per OEM guidelines

 Ensure implementation of On Job Training through Training Log Books

 Conduct Product and Sales Process Training with role plays at dealerships

 Train the team on product launch updates and competition comparison

 On the job training and shadowing for Sales staff to improve conversion and productivity

 To design, conduct & monitor timely evaluations after the training has been imparted

Liaison with OEM

 Coordination with OEM Team on Training Needs

 To get updated information on Products and Processes in terms of Training Content from OEM’s Sales Training and After-sales Training team

.

Training MIS

 Timely reporting of monthly MIS of Dealer sales staff

 Manpower Required-Onboard-Trained status

 Month-wise Training Report

 To maintain records of each training program done and the evaluations completed in a separate file

 Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions.

• Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object - oriented PHP programming

• Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

• Leading a team of Web, SEO, Content and Email experts
• Collaborating with internal departments to facilitate client need fulfillment.
• Present strategies to clients and ensuring timely execution and delivery
• Analyze the effectiveness of strategies implemented
• Time to time recommend, design and implement new projects to increase their ROI
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Building and maintaining strong, long-lasting customer relationships
• Collecting and analyzing data to learn more about consumer behavior.
• Maintaining updated knowledge of company products and services and upselling them time to time
• Resolving complaints and preventing additional issues by improving processes.
• Keep abreast with new trends in digital technology
• ​Lastly, manage the P/L of the team and accounts assigned

• Knowledge of digital tools and technology
• Understanding and knowledge of websites, search and email
• Experience in customer service
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player & leader
• Good time-management skills and organized
• Great interpersonal and communication skills

Our client is a disruptive performance marketing agency with a data-driven approach adding impetus to its client's growth. The agency has developed two proprietary tools that enables them to execute large scale marketing campaigns. Automated media buying, centralized data tracking, business intelligence reports and personalized ads are the major services offered to the clients.

What you need to have:

Flexiple's infrastructure is heavily powered by Ruby on Rails, and we're keen to onboard smart Ruby developers with some experience on JavaScript to help us build amazing web apps!

You'll be part of Flexiple's core engineering team and get a chance to work on multiple Ruby/JS apps, that are built for performance & scale. A typical day of engineering work at Flexiple would involve backend ruby work and getting your hands dirty in the frontend.

Our apps are built for internal & external users, and a few of them get 1 million+ monthly hits! We'd love for you to help us build performant systems that function at such scale.

We don't make compromises in design or code and all our apps are robust, fast and well-tested. However, we also focus equally on speed of development, which is typical of the startup dev culture. So you'll see the best of both worlds at Flexiple!

This is a fully remote position that can be done from anywhere. The CTC can be increased based on the experience of the individual (up to 20 lpa).

If you're backend Ruby developer, who also loves to tinker on the frontend, then this is the right opportunity for you.

• Build & deploy robust, well-tested products/features that are used by millions of users.
• Write crisp, clean & efficient Ruby and JavaScipt code, with equal focus on being easy to maintain and debug.
• Write clean & elegant CSS to bring static wireframes/mockups to life.
• Communicate effectively, contribute to improving the dev processes and brainstorm ideas.
• Share feedback with others, mentor your teammates and grow as a part of the team.
• Stay up-to-date with the latest technologies.

First week:

• Join the team, understand Flexiple's practices & processes.
• Set up your local dev environment
• Get familiar with our tech stack & products.
• Create your first pull request.

First month:

• Get acquainted with the different products and their business domain.
• Contribute actively to the development of one or more products.
• Develop a deeper understanding of Flexiple's product suite, technology and processes.

First six months:

• Contribute actively to product planning, software development, testing and maintenance.
• Suggest and implement improvements to our dev processes and codebase.
• Lead tech initiatives for Flexiple's products.

• 1+ years of software development experience
• Past experience with Ruby on Rails and HTML/CSS/JavaScript
• Developed at least 2-4 production-quality web apps (at work or personal projects; can be any technology/ stack)
• Excellent grasp over algorithms and data structures
• Ability to learn and master new technologies quickly
• Passionate about building robust web/ mobile/ desktop apps and stay updated with the latest technologies/ frameworks
• Outstanding written and communication skills

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

You will be directly working with Hrishikesh, co-founder at Flexiple. More about him can be found on his https://www.linkedin.com/in/hrishikeshpardeshi/">LinkedIn and https://twitter.com/hrishiptweets">Twitter profiles.

JOB SUMMARY

Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.

PRIMARY RESPONSIBILITIES

As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.

You will independently drive design decisions to ensure the necessary health of the overall solution.

You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.

• Develop Digital Consumer experiences based on a foundation of Hybris.

• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.

• Diagnose and solve technical problems related to commerce and Hybris implementation.

• Interact with clients to create end-to-end specifications for ecommerce solutions.

• Provide inputs and direction to associates in the team on design and implementation.

• Collaborate with your architect to define implementation processes and quality gates and standards.

• Write application code that exceeds the defined quality standards by using best practice

• Review design and code for your peers

SECONDARY REQUIREMENTS

A good Hybris Senior Developer:

• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React

• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.

• Understands Agile Software development methodology

Experience in Java (2+ years)

• Experience in SprintBoot(2+years)
• Good Knowledge of Microservice Concept
• Framework: Springboot, Spring Security, JAX-RS, Hystrix, Kafka
• ORM: Spring Data JPA. Hibernate
• Cloud Service: AWS(MSK, S3), Serverless lambda Functions
• Build tools: Maven, Gradle