Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. The primary responsibilities of a Customer Service Executive would be: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Ability to multi-task, prioritize, and manage time effectively
The day-to-day job of a pharmacist will depend on the area they work in but typical responsibilities may include: • compounding and dispensing medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients • reviewing prescriptions from doctors to ensure accuracy, to ascertain the needed ingredients, and to evaluate their suitability for the patient • providing information and advice about drugs, their side effects, correct dosage, and proper storage • keeping records such as pharmacy files, patient profiles, charge system files, inventories, and registries of poisons, narcotics or controlled drugs • Planning, implementing or maintaining procedures for mixing, packaging and labelling pharmaceuticals according to policy and legal requirements to ensure quality, security and proper disposal. • assessing the identity, strength or purity of medications • working with other healthcare professionals to plan, monitor, review, or evaluate the quality or effectiveness of drugs • ordering and purchasing pharmaceutical supplies, medical supplies, or drugs • maintaining stock and storing and handling it properly • analysing prescribing trends to monitor patient compliance and to prevent excessive usage or harmful interactions • advising customers on the selection of medication brands, medical equipment or healthcare supplies
We are looking for an articulate, competent, and results-driven professional adept at devising Content and Communication strategy of the organization with a healthcare & wellness perspective.