

GigaML
https://gigaml.comAbout
About the Company:
Giga ML is an applied AI lab focused on building end-to-end customer care agents!
At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve +1M customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.
We are YC-backed startup specializing in building end-to-end AI customer support agents for B2C companies, offering both voice and chat capabilities. Based in San Francisco and Bengaluru, GigaML has quickly established itself as a leading player in the AI customer service space, with their solution being recognized by Y Combinator's Managing Partner as one of the best AI customer support agents in the world.
About the Co-founders:
GigaML was co-founded by Varun Vummadi and Esha Manideep Dinne. Varun Vummadi left his PhD program in AI at Stanford University in 2023 to pursue this venture, showing his commitment to the company's mission. Esha Manideep Dinne, who graduated from IIT Kharagpur in 2023 brings strong technical expertise to the team. Both founders have been recognized in Forbes 30 Under 30 Asia List.
About the Funding:
We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.
Tech stack
Candid answers by the company
GigaML builds AI-powered customer support agents for B2C companies. They are an applied AI lab that focuses on creating end-to-end customer care solutions using advanced artificial intelligence technology.
They work with fast-growing companies like Zepto, Postman and Swiggy to handle customer support at scale. Their solution integrates with existing customer service workflows and CRM systems to provide seamless support automation.
Jobs at GigaML
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Cutting edge machine learning and AI products for large enterprises.
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About the company
We are an AI/ML based services company having clients from US, Europe, Middle East and India. We have tackled challenges in various domains like security, retail and city safety using techniques like computer vision, fraud detection, recommenders, NLP, behaviour analysis and many more. If you see yourself to be a part of a band of engineers who take pride in solving the toughest data sciences problems that are out there, reach out to us!
Because We Solve Some Of The Toughest Problems…
We have built a wide variety of ML applications like Computer Vision, Deep Learning, Recommender Systems, NLP & Chatbots, Fraud & Anomaly Detection Systems over on various domains like Retail, Cyber Security, Road Safety and many more.
Because We Are Growing…
We are just 2 year old but have catered to clients from US, Europe, Middle East and India. We are reaching out to new geographies and already have projects from around the globe in our pipeline. We will have more challenging problems to solve and more engineers to break their heads on them in near future.
Because AI Is Growing…
‘Nuff said!
Because We Are Purely Into AI/ML…
All our projects are around data science and will always be.
Because You Are In Good Company…
We are currently a band of 6 highly skilled individuals – and that is by design. We want our team to be connected (imagine a “complete graph”), agile and highly skilled – like the ninjas. Each individual has gone through a rigorous selection process making sure the individuals are not only good at their craft, but also someone who is fun. We believe that great ideas come from disagreements and we appreciate and encourage walking the broken path – you are free to voice your thoughts. Be it regarding a particular library, a piece of technology or which is the best TV series ever (Breaking Bad obviously!).
Because We Believe In Working, Having Fun And Working While Having Fun…
We frequently go out for dinners and movies, we make sure that we make full utilization of our pool & table tennis tables and occasionally get into useless discussions.
Join Us If You Are…
Passionate about AI/ML
Ready to solve some of the most difficult problems
Curious about how a start-up works
Not afraid of uncertainties and have the grit to face them
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About the company
DataGrokr is providing technology solutions to help businesses meet their digital needs. We offer a wide range of consulting services and solutions to help companies leverage technology to compete in an increasingly digital world. We have deep expertise in emerging technologies such as Cloud computing, Big Data and enterprise solutions that continue to disrupt technology paradigms and business models. We partner with our clients to develop IT strategies, design high quality and scalable solutions, and deliver business outcomes.
Cloud Enablement:
Every company's journey to the cloud is different. Whether you are a business pondering how to leverage the Cloud or whether you are seasoned Cloud adopter looking to optimize your Cloud spend, DataGrokr can help define your Cloud strategy and chart your customized Cloud journey. Our team of certified solution architects work alongside with your teams to accelerate your Cloud adoption.
Big Data Analytics:
We believe data is an asset and its value has to be unlocked in a systematic fashion. Depending on the maturity of our clients in leveraging data, our projects range anywhere between building a data foundation layer all the way to embedding algorithms into operational systems for real-time decision making. We keep up with the latest soup of technologies emerging in the Big Data, NoSQL and Machine learning space, so our clients can focus on their business while we do the technology heavy-lifting.
Application Development:
Applications are the lifeblood of business. The UI/UX of your applications and their performance are critical to delivering the right experience to your internal and external customers. The open-source frameworks, engineering and devops practices to support application development continue to evolve at breakneck speeds. We help our clients modernize their tech stacks and build cloud-native applications that their digitally savvy consumers expect to interact with.
Our teams are engaged with organizations of varying sizes and across industries. Some Fortune 500 companies engage us to augment their IT capabilities while some pre-series A start-ups trust with their whole product development. In either case, clients approach us to take on such mission critical projects because of our proven technical expertise as well as our customer-centric focus. We realize we can only be successful if our clients are successful and strive to deliver those successful outcomes for our clients.
Our employees are our biggest assets and we have been fortunate to attract folks with the right attitude and solution-oriented mindset. We encourage our employees to add value to themselves and the projects/teams and they are involved in. The quality of our technical talent is a key factor that has helped us differentiate ourselves.
Specialties
Big Data, Cloud-native Applications, Analytics, Cloud Migrations, Machine Learning, Product Development, and Software Development
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