Cutshort logo
GigaML cover picture
Founded :
2023
Type :
Services
Size :
0-20
Stage :
Profitable

About

About the Company:

Giga ML is an applied AI lab focused on building end-to-end customer care agents!


At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve +1M customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.


We are YC-backed startup specializing in building end-to-end AI customer support agents for B2C companies, offering both voice and chat capabilities. Based in San Francisco and Bengaluru, GigaML has quickly established itself as a leading player in the AI customer service space, with their solution being recognized by Y Combinator's Managing Partner as one of the best AI customer support agents in the world.


About the Co-founders:

GigaML was co-founded by Varun Vummadi and Esha Manideep Dinne. Varun Vummadi left his PhD program in AI at Stanford University in 2023 to pursue this venture, showing his commitment to the company's mission. Esha Manideep Dinne, who graduated from IIT Kharagpur in 2023 brings strong technical expertise to the team. Both founders have been recognized in Forbes 30 Under 30 Asia List.


About the Funding:

We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

Read more

Tech stack

skill iconPython
skill iconDjango
skill iconReact.js
skill iconNextJs (Next.js)
skill iconAmazon Web Services (AWS)
skill iconKubernetes
skill iconDocker
Large Language Models (LLM) tuning
Retrieval Augmented Generation (RAG)

Candid answers by the company

What does the company do?
What is the location preference of jobs?
What are the company's future prospects and stability?

GigaML builds AI-powered customer support agents for B2C companies. They are an applied AI lab that focuses on creating end-to-end customer care solutions using advanced artificial intelligence technology.


They work with fast-growing companies like Zepto, Postman and Swiggy to handle customer support at scale. Their solution integrates with existing customer service workflows and CRM systems to provide seamless support automation.

Company social profiles

linkedin

Jobs at GigaML

GigaML
at GigaML
3 candid answers
Eman Khan
Posted by Eman Khan
Bengaluru (Bangalore)
2 - 8 yrs
₹20L - ₹60L / yr (ESOP available)
skill iconPython
skill iconReact.js
skill iconNextJs (Next.js)
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve over 1 million customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.


Our AI agents:

  • Reliably navigate complex, real-world conversations with clarity
  • Maintain exceptional accuracy in handling sensitive information like payments
  • Operate with extremely high availability (24 hrs/day)
  • Seamlessly scale to meet enterprise-level demands (+40k tickets/day)


We work hard and take pride in our commitment to delivering the best products on the market. With a strong pipeline of enterprise clients and ambitious goals, we’re moving fast to execute and deliver results.


Funding: Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors. (Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)


Qualifications

  • Startup Experience: We strongly prefer candidates with prior startup experience. Former founders are especially valued, as their entrepreneurial mindset and problem-solving skills align well with our fast-paced environment.
  • Prior Experience: A minimum of 2 years of experience is required, with a maximum of 8 years.
  • Educational Background:A minimum of a Bachelor’s degree from a Tier 1 or Tier 2 college in India.
  • Backend Skills: Strong background in Python.
  • Good-to-Have Skills:
  • Frontend Development: Proficiency in Next.js and React.
  • Cloud Platforms: Experience with AWS or Azure.
  • Scalability & Deployment: Familiarity with Docker is a strong plus.


Core Responsibilities

  • Build Product: Quickly ramp up and contribute to our Chat and Voice products, eventually owning your own product or product lines.
  • Technical Leadership: Drive technical decisions and architecture design, shaping the backbone of our solutions.
  • Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
  • Ownership: Take full product ownership, from ideation to launch, including integration into existing systems.


What You’ll Gain

  • Impact: Be a key contributor to cutting-edge ML projects reshaping industries.
  • Growth: Thrive in a dynamic, innovative environment alongside top-tier talent.
  • Innovation: Work with advanced tools and continuously push boundaries.
  • Autonomy: Drive your own initiatives and influence the company’s technical direction.


Join us and be part of a team shaping the future of AI-driven customer support!

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Fynd cover picture
Fynd's logo

Fynd

https://www.fynd.com/
Founded
2012
Type
Product
Size
500-1000
Stage
Profitable

About the company

Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others

Jobs

15

Zobaze cover picture
Zobaze's logo

Zobaze

http://www.zobaze.com
Founded
2018
Type
Product
Size
0-20
Stage
Profitable

About the company

At Zobaze, we're not just developing apps; we're crafting the future of SMEs worldwide. Our quest to become the premier business utility app drives us to deliver revolutionary solutions like Zobaze POS and Restokeep. These tools don't just manage business—they propel it, enabling owners to monitor everything from sales to staff performance with unparalleled ease and efficiency.


With a remarkable footprint spanning 192 countries and over 2 million downloads, our apps have already generated 100 million receipts, evidencing our substantial global impact.


As a 100% bootstrapped company, our journey from inception to cash-positive operations exemplifies our dedication and resilience. We stand as a beacon of innovation and sustainability in the SME sector.


🤑 Funding

We are proud to be cash flow positive and have not yet tapped into VC funding, setting us apart from 99% of startups. This financial stability allows us to invest in our team's growth through a robust ESOP pool.

Securing funding will further accelerate our growth. Joining our team now offers a unique opportunity to create significant value, especially before our fundraising efforts take off.


⚠️ Before you apply

If you're looking for a standard 9-5 job, we are not a match. However, if you seek an exceptional learning curve, exposure to multiple verticals, and the opportunity to help establish processes that will propel our growth, we encourage you to apply. Our journey is dynamic, requiring flexibility and adaptability to changing needs.

Jobs

1

Cambridge Wealth (Baker Street Fintech) cover picture
Cambridge Wealth (Baker Street Fintech)'s logo

Cambridge Wealth (Baker Street Fintech)

https://www.cambridgewealth.in/
Founded
2020
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

Baker Street Fintech (Product Name: Cambridge Wealth) is a Financial Products Company. We help build world-class Fintech Products for our Clients who want to manage their wealth on our platform. Founded by professionals with Experiences spanning from PwC UK to Banking and Technology firms, we are a financially stable, profitable company growing quickly!

Jobs

2

Epiv solution and services cover picture
Epiv solution and services's logo

Epiv solution and services

https://epivsolution.com
Founded
2023
Type
Services
Size
20-100
Stage
Profitable

About the company

Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.


Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.

Jobs

3

Inncircles  cover picture
Inncircles 's logo

Inncircles

http://www.inncirclesarena.com
Founded
2019
Type
Product
Size
100-500
Stage
Profitable

About the company

Inncircles Arena – a Modern Construction Management Platform, is a composed one stop solution for construction management that is highly configurable, easily adaptable, data centric while leveraging advanced artificial intelligence and cloud technologies to ramp up construction company's digital transformation initiatives. It empowers construction teams to go beyond the tactical to strategic. Through the platform, residential, industrial and infrastructure construction companies gain real-time insights into their projects, a unified communication and collaboration space, powerful configuration capabilities to integrate with existing or legacy tools and technologies. Detailed products and solution packages allow for planning, scheduling, assigning, tracking, and analyzing construction work packages from pre-planning stage to handover. Solving Construction Business Challenges through Technology • Work Management: Elevate efficiency and transform project management by scheduling works, tracking progress while gaining real-time insights. • Quality Management: Ensure projects meet the required quality standards by performing regular inspections and issue tracking. • Safety Management: Record and monitor safety incidents in real-time, schedule inspections, and store pertinent safety documentation. • Advanced Work Package (AWP): Build package of works, schedule work packages and monitor progress. • Data and Analytics: Gain profound insights of projects through visually stunning dashboards that bring your data to life. • Mobile Application: Offer mobile accessibility to enable field teams to access information, submit updates, and communicate in real-time, improving overall efficiency. • Integrations: Foster connectivity in the construction eco system with Arenas potent integration capabilities. • Pre-Construction Planning: Drive project planning, budgeting, estimating, bidding, and collaboration during the pre-construction phase. • Procurement: Create procurement packages

Jobs

8

Alternative Path cover picture
Alternative Path's logo

Alternative Path

https://www.alternative-path.com/aboutus
Founded
2020
Type
Services
Size
20-100
Stage
Profitable

About the company

Alternative Path provides technology, business intelligence, and financial services. We help small to medium sized enterprises establish their presence in India in the technology and finance space.


Our teams' decades of experience in setting up of Centers of Excellence (COE) and smaller teams have helped organizations harness the full potential of skilled and diverse talent in India. Our implementation teams have delivered numerous projects across technology functions such as Software Quality Assurance, Application Development, Technology Infrastructure, Application Support, and Data Management and Analysis and Finance functions such as Fund Accounting, Management Reporting, Investor Reporting, Reconciliation, Treasury Workflow and Deal Management, and Record to Report processes.


As our name, Alternative Path, suggests we were formed to take a different approach, which is rooted deep in a Quality driven delivery process that is missing in typical service engagements large or small.

Jobs

1

Rol Consultancy  cover picture
Rol Consultancy 's logo

Rol Consultancy

https://www.zaubacorp.com/company/ROL-CONSULTANCY-LLP/AAZ-1326#google_vignette
Founded
2021
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Company: ROL Consultancy

Location: Onsite – Noida

Industry: IT Services & Consulting (Recruitment & Staffing)

Experience: 3-5 Years

Role: Salesforce Consulting Sales (B2B)/Salesforce BDM

Shift Timings: 6 PM – 3 AM IST (US Market)


About ROL Consultancy:

ROL Consultancy is a rapidly growing IT services, recruitment, and staffing startup. Our focus is on delivering Salesforce consulting solutions, including implementation, customization, and configuration. We are expanding our team and looking for a dynamic sales professional to drive business growth in the US market.

Key Responsibilities:

  • Salesforce Consulting Sales: Drive end-to-end sales of Salesforce consulting services (Implementation, Customization, Configuration). No product sales or CRM-related work (dashboards/reports).
  • Lead Generation & Client Acquisition: Identify, qualify, and acquire potential clients through outbound sales strategies.
  • Outbound Sales & Prospecting: Utilize cold calling, email outreach, and LinkedIn networking to generate leads and build a strong sales pipeline.
  • Sales Cycle Management: Own the complete sales process from initial outreach to deal closure.
  • Client Relationship Building: Develop and nurture long-term relationships with key stakeholders and decision-makers.
  • Sales Target Achievement: Consistently meet and exceed sales quotas and revenue goals.

Who We Are Looking For:

  • Experience: 3-5 years in IT sales, B2B consulting sales, or recruitment-based sales.
  • Domain Expertise: Prior experience in Salesforce consulting sales is a must (not Salesforce product sales).
  • Sales Skills: Strong lead generation, outbound sales, and business development expertise.
  • Communication & Negotiation: Excellent verbal and written communication with strong relationship-building abilities.
  • Startup Mindset: Ability to thrive in a fast-paced environment and contribute to business growth.
  • US Market Experience: Prior experience selling into the US market is highly preferred.

Why Join Us?

  • Be part of a rapidly growing IT consulting & recruitment startup.
  • Work in a high-impact sales role with growth and leadership opportunities.
  • Competitive salary with performance-based incentives.

How to Apply?

If you’re interested in this opportunity, we’d love to hear from you! Additionally, we appreciate any references you can share. Feel free to reach out for more details or discuss how this role aligns with your experience.

Website: https://rolconsultancy.com/

Company LinkedIn Profile: ROL Consultancy LinkedIn

Founder Profile: Sambhav Arora LinkedIn

Best Regards,

Priyanka Malik

Recruiter | ROL Consultancy


 Contact: 9811955652

Jobs

5

Brudite Private Limited cover picture
Brudite Private Limited's logo

Brudite Private Limited

https://brudite.com
Founded
2021
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Jobs

1

Cyahlo cover picture
Cyahlo's logo

Cyahlo

https://cyahlo.in
Founded
2025
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Jobs

1

Gruve cover picture
Gruve's logo

Gruve

https://www.gruve.ai/
Founded
2024
Type
Services
Size
100-1000
Stage
Bootstrapped

About the company

Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.


Our Team

Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.


What Sets Us Apart

Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.


Our Core Values:

Customer Success: Putting customers first.

Positive Feedback Loop: Embracing continuous improvement.

Pursuit & Persevere: Staying resilient and ambitious.

Integrity and Ethics: Acting with honesty and ethics.

Team & Trust: Collaborating with trust and respect.

Giving Back: Committing to community and responsibility.


Gruve is Norwegian for "To Mine or Mining Activity"

Jobs

0

Want to work at GigaML?
GigaML's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs