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Phonologies is seeking a Voice Applications / IVR / VUI Developer. This candidate will interface with our IVR Platform Team and use their technical proficiency across different stages of development of application dev and deployment. This is an important role, delivering application design, high quality code, and perform all types of testing and client support activities. The candidate will get an opportunity to work with the pioneer of VoiceXML in India plus a variety of IVR platforms, be part of a learning culture and excellence is rewarded.
Responsibilities
- Development, testing and support of complex Inbound and Outbound call flows using VXML & FreeSWITCH CTI
- Own application/modules, deliver with good quality.
- Troubleshoot live applications, perform root cause analysis, determine cause of problems and resolve issues with other teams, both internal and external.
- Translate business requirements into technical workflows
- Operate independently, with very minimal supervision
Skills
- 6 to 8 years of voice application development experience.
- Well versed in coding with speech technologies (VXML, CCXML, GRXML, SSML, Java Script, XML, MRCP).
- Deep experience in SIP/VoIP technologies.
- Hands-on experience with Voxeo/Aspect, Genesys, Cisco, ININ or Avaya.
- Hands-on experience in deploying voice applications in the cloud.
- Hands-on experience on Linux/Unix.
- Working knowledge of web-services (SOAP or RESTful)
- Knowledge of Contact Center technologies, Automated Call Distribution, Intelligent Routing.
- Knowledge of infrastructure, network, hosting and database platforms, cloud telephony, systems management
- Solid communications skills, both written and verbal.
Qualifications:
- Computer Science or Engineering educational background.
We are hiring for Salesforce Community Cloud
8+ years of experience
3 yrs experience in Salesforce Community development.
Expert in Lightning component development
Should be able to set up and manage communities
Should be able to customize Communities
Should have experience on salesforce Integrations
Should some exposure to Mulesoft Any point Platform
Collaborating with the client to understand their business objectives and shepherding them through the intricacies of the Salesforce platform. Analyze and review of business, functional, and technical requirements
Design and create application architecture and develop solutions that achieve the customer’s objectives that are secure, scalable and maintainable; translating business requirements into systems, services, and solutions. Implementing automation to improve processes
Participate in project team meetings and communicate effectively with business and technical team members and stakeholders, include across team and organizational boundaries
Reporting project status as required
#hiring #community #salesforce #salesforcecommercecloud #salesforceconsultant #salesforcecommunity #sfdc
• Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools .
• Internet Technologies: Virtualization, DNS, Web and Application Servers like Tomcat, WebLogic
• Basic understanding of the mobile technologies and concepts like Play Store/App Store.
• Must have knowledge on IT security, Antivirus, Firewall, Networking, Server support .
• Able to use MS-Office and ticketing tools
• Must be able to follow and execute instructions specified to run, monitor and troubleshoot system.
• Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.
• Should be ready to work for extended shifts and travelling to client site, if needed.
• Analytical mindset and ability to work in pressure.
• Good customer management skills bundled with good communication skills.
• Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts
Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.
LinkedIn: InfoCepts: Overview | LinkedIn
Website: https://www.infocepts.com
WFH/WFO/Hybrid (Flexible working mode)
Location: Chennai/Bangalore/Pune/Nagpur
Responsibilities:
- Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
- Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
- Working with the management on creating project estimates and resource planning
- Developing and testing detailed functional designs for business solution components and prototypes
- Incorporate best practices and standards in metadata and report/dashboard development
Preferred Background:
- 3+ years of experience on MicroStrategy Desktop, Architect, Web
- Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
- Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
- Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
- Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing
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Requirements:
· UIPath certification
· Proficient in UI Path Platform, Test Manage, Test Suite, with 6+ years of Experience on Test Automation
· Hands-on experience in building automated scripts using Low-Code No-Code Platform (UIpath)
· Experience on Testing SOAP or REST API
· Experience building data driven tests and frameworks for Web, Windows, and Micro services.
· Understanding of test methodologies (regression, functional, unit, integration, code coverage, performance, etc.)
· Experience building data driven tests and frameworks for Web, Windows, and Micro services.
· Designing and developing test automation frameworks and understanding of test automation design patterns and software testing principles.
· Familiarity with Relational Databases and SQL
· Bachelor's degree in computer science, engineering or related field
· Minimum of 7 years of experience in software testing and test automation
· Minimum of 5 years of experience in UIPath test automation
· Strong knowledge of test automation frameworks and tools
· Experience with continuous integration and continuous delivery (CI/CD) pipelines
· Ability to analyze and debug complex issues
· Excellent problem-solving skills
· Strong communication skills and ability to work collaboratively in a team environment
· Knowledge of agile methodologies
Flexibility
Need to be flexible with respect to working times, provide two hours overlap with IST (Central Time) and UK time on an ongoing basis.
If you are passionate about test automation and have experience with UIPath, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and opportunities for growth and development.
Job Description: SAP SuccessFactors Cloud Platform Integration (CPI) Developer
Experience: 10+ years of SAP SF Techno-Functional experience
Work Location: Hyderabad, Chennai, Mumbai, Pune, Bangalore
Technical Skills Required:
- 10+ Years of extensive work exp in SAP SF - Employee Central (preferred), Payroll, Compensation, Learning, RBS
- 5+ years of experience working on SAP CPI Implementations and SAP SuccessFactors Employee Central
- Experience with SF-API’s and ODATA Data Dictionary for SuccessFactors
- Hands-on Experience in developing custom complex interfaces with SAP Cloud Platform Integration (SAP CPI/HCI) using various HCI/CPI tools
- Excellent Knowledge of utilizing CPI Standard Adapters and connectivity technologies (SOAP, REST, SFTP, IDOC and etc.)
- Good to have experience in using OAuth Authentication between SAP CPI and SAP SuccessFactors
- Sound knowledge of Groovy Scripting, XSLT Mappings, XMLs
- SAP Certifications – CPI is required
- Optional: SAP Mobile Platform – SMP: Experience in developing mobile apps (hybrid and native) using SAP Mobile Services is added advantage
- Good knowledge around MDF, and associated system configuration is preferred
Roles & Responsibilities:
- Responsible for developing inbound and outbound interfaces to/from the SAP Products cloud to cloud and On-Premises.
- Responsible for Technical Requirement gathering, effort estimation, technical design, and development of interfaces.
- Actively participate in end-to-end project activities to ensure the team delivers effective business systems solution.
- Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources.
- Solution Architecting to ensure that technical designs utilize the appropriate integration pattern and standards
- Proactively scan for troubleshooting and resolve system related issues that could impact end-to-end system functionality.
- Design, implement and support complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environment
- Experience working with international clients at onsite locations will be an added advantage
- Workbook Business Blueprint Preparation Execution of Test Cases, Test Plans, Test scripts, Knowledge of MDF foundation objects associations Business rules and workflows
- Conduct thorough Joint Application Design sessions with the business end users to review business needs and document any additional system/reporting requirements
Inter-Personal & Soft skills required:
- Positive work ethic to deliver results within tight deadlines and in demanding situations
- Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
- Excellent written and verbal communication skills
- Proactive, self-directed, resourceful, and highly organized
- Team player: Team management skills, self-driven and ability to work independently
- Exhibit strong leadership and comprehension abilities to develop business documents and to anchor system support activities
- Ability to explain SAP concept to business in non-technical terms
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
- Relevant domain experience in Sales & Distribution SAP SD / SAP LE (Sales Order processing, Pricing and Conditions, Availability check and Requirements, Credit Management, Output determination, Foreign Trade/Customs, Billing, Shipping and Transportation)
- Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
- Worked with SAP SD and HCM.Having experience in S4 HANA implementation.
SF developer with PD1 certification
Apex, Lightening, LWC
Must have experience in developing , supporting service cloud
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