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Work Mode: 6 Days Working

Experience: 0–5 years

Qualification: Graduate / Postgraduate (any field except Engineering)

About the Role

We’re looking for a Customer Service Representative / Customer Care Executive (Inbound) to deliver outstanding support by handling client queries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-first approach.

What You’ll Do

• Handle inbound calls and email inquiries from prospects and clients.
• Provide accurate information, solutions, and alternatives within agreed timelines.
• Identify and assess customer needs to achieve high levels of satisfaction.
• Follow communication procedures, guidelines, and policies.
• Document interactions and maintain accurate records.
• Proactively follow up with customers to ensure query resolution.
• Suggest information about services to attract and retain customers.

What You Bring

• Graduate/Postgraduate in any field (except Engineering).
• 0–5 years of experience in customer care. Candidates from the Mutual Fund industry preferred, though experience in other industries with client handling exposure will also be considered.
• Fluency in English, Hindi & Gujarati (must).
• Excellent verbal & vocal communication skills in English.
• Strong problem-solving, documentation, and conflict-resolution skills.
• Ability to multi-task, analyze information, and work with accuracy & attention to detail.
• Loyal, honest, and committed with a long-term career vision.
• Decision-making ability and customer-centric mindset.

Why Join Us?

This role is more than just answering queries—it’s about building trust, delivering quality service, and creating long-term relationships with clients. You’ll be part of a professional, growth-oriented team with opportunities to enhance your skills in the financial services space.

How to Apply

If you’re passionate about delivering exceptional customer experiences and meet the above criteria, apply now via our official careers page or through the link in this post.

Responsibilities and Duties

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.

• Experience designing and developing responsive design websites.

• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.

• Ability to convert comprehensive layouts and wireframes into working HTML pages.

• Strong understanding of PHP back-end development

Key Skills

Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap

About Kanerika:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.

We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us:

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees.

Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Role Responsibilities: 

Following are high level responsibilities that you will play but not limited to: 

• Lead the design, development, and implementation of modern data pipelines, data models, and ETL/ELT processes.
• Architect and optimize data lake and warehouse solutions using Microsoft Fabric, Databricks, or Snowflake.
• Enable business analytics and self-service reporting through Power BI and other visualization tools.
• Collaborate with data scientists, analysts, and business users to deliver reliable and high-performance data solutions.
• Implement and enforce best practices for data governance, data quality, and security.
• Mentor and guide junior data engineers; establish coding and design standards.
• Evaluate emerging technologies and tools to continuously improve the data ecosystem.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
• Bachelor’s/Master’s degree in Computer Science, Information Technology, Engineering, or related field.
• 8+ years of experience in data engineering or data platform development, with at least 2–3 years in a lead or architect role.
• Strong hands-on experience in one or more of the following:
• Microsoft Fabric (Data Factory, Lakehouse, Data Warehouse)
• Databricks (Spark, Delta Lake, PySpark, MLflow)
• Snowflake (Data Warehousing, Snowpipe, Performance Optimization)
• Power BI (Data Modeling, DAX, Report Development)
• Proficiency in SQL and programming languages like Python or Scala.
• Experience with Azure, AWS, or GCP cloud data services.
• Solid understanding of data modeling, data governance, security, and CI/CD practices.

Preferred Qualifications:

• Familiarity with data modeling techniques and practices for Power BI.
• Knowledge of Azure Databricks or other data processing frameworks.
• Knowledge of Microsoft Fabric or other Cloud Platforms.

What we need?

· B. Tech computer science or equivalent.

Why join us?

• Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• Gain hands-on experience in content marketing with exposure to real-world projects.
• Opportunity to learn from experienced professionals and enhance your marketing skills.
• Contribute to exciting initiatives and make an impact from day one.
• Competitive stipend and potential for growth within the company.
• Recognized for excellence in data and AI solutions with industry awards and accolades.

Employee Benefits:

1. Culture:

• Open Door Policy: Encourages open communication and accessibility to management.
• Open Office Floor Plan: Fosters a collaborative and interactive work environment.
• Flexible Working Hours: Allows employees to have flexibility in their work schedules.
• Employee Referral Bonus: Rewards employees for referring qualified candidates.
• Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

• Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
• Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

• GMC and Term Insurance: Offers medical coverage and financial protection.
• Health Insurance: Provides coverage for medical expenses.
• Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

• Company-sponsored family events: Creates opportunities for employees and their families to bond.
• Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
• Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

• Company-sponsored outings: Organizes recreational activities for employees.
• Gratuity: Provides a monetary benefit as a token of appreciation.
• Provident Fund: Helps employees save for retirement.
• Generous PTO: Offers more than the industry standard for paid time off.
• Paid sick days: Allows employees to take paid time off when they are unwell.
• Paid holidays: Gives employees paid time off for designated holidays.
• Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

• L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
• Mentorship Program: Offers guidance and support from experienced professionals.
• Job Training: Provides training to enhance job-related skills.
• Professional Certification Reimbursements: Assists employees in obtaining professional      certifications.
• Promote from Within: Encourages internal growth and advancement opportunities.

Key Responsibilities:

1. Financial Management & Reporting

• Lead preparation of monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).

• Ensure timely closure of accounts and compliance with applicable Indian Accounting Standards (Ind AS).

• Manage financial planning, forecasting, and cost control aligned with business objectives.

• Prepare management reports and MIS dashboards for review by senior leadership.

2. Accounting & Operational Finance

• Oversee all accounting operations including billing, collections, bank reconciliations, vendor payments, payroll accounting, and inter-entity transactions.

• Monitor and manage revenue recognition for both accredited and non-accredited schemes, including deferred revenue, advances, and adjustments.

• Ensure accuracy and completeness of books of accounts in line with internal policies and audit standards.

3. Taxation & Statutory Compliance

• Ensure 100% compliance with all statutory obligations: GST, TDS, PF, PT, Income Tax, and other regulatory filings.

• Handle tax audits, GST reconciliations (GSTR-1, 2B, 3B), TDS returns, and coordinate with external consultants/auditors.

• Stay updated on amendments in Indian tax and compliance frameworks relevant to service-based businesses.

4. Audit, Controls & Risk Management

• Lead internal and statutory audit processes from planning to closure.

• Ensure implementation of robust internal controls and SOPs to minimize risks.

5. Budgeting & Treasury

• Prepare and monitor annual budgets, cash flow projections, and variance reports.

• Manage working capital, fund flows, and cash position for smooth business operations.

• Maintain relationships with banking partners and manage banking transactions, facilities, and reconciliations.

6. Commercial Support & Pricing

• Support pricing models for new schemes, training programs, and client proposals.

• Conduct margin and cost analysis to drive data-informed pricing strategies and maximize financial performance.

• Work closely with Business Development and Operations to ensure commercially sound decisions.

7. Team Leadership & Process Improvement

• Lead and guide the accounts and finance team; assign responsibilities and ensure timely delivery.

• Implement automation and accounting software best practices (e.g., Tally, Zoho, etc.).

• Drive continual improvement in financial processes, documentation, and reporting.

Qualifications & Experience:

Education:

• Bachelor’s or Master’s Degree in Commerce, Finance, or Accounting (CA Inter or MBA Finance preferred).

Experience:

• 5 to 8 years of relevant experience in service sector finance

• Experience in handling statutory compliance, audit support, and financial reporting.

• Experience working in or with certification/training/consulting or professional services companies preferred

Key Skills & Competencies:

• Strong knowledge of accounting principles, GST, TDS, and other compliance frameworks

• Sound understanding of Indian financial regulations and service taxations

• Excellent Excel, Tally, and financial system skills (Zoho Books/ERP, preferred)

• Good communication and interdepartmental coordination skills

• High integrity, attention to detail, and process-oriented thinking

Key Performance Indicators (KPIs):

• Accuracy and timeliness of financial statements and MIS

• Zero non-compliance or penalties on statutory filings

• Timely audit closure with minimal observations

• Cost and variance control against budgets

• Process improvements implemented

• Internal stakeholder satisfaction and team performance

We are seeking a talented and NopCommerce Developer to join our dynamic team. The ideal candidate will have a strong background in backend development, with extensive experience working with the nopCommerce platform. As a NopCommerce Developer, you will play a key role in architecting, developing, and maintaining e-commerce solutions for our clients. You will collaborate closely with our cross-functional teams to deliver cutting-edge solutions that meet our clients' needs and exceed their expectations.

Responsibilities:

1. Design, develop, and maintain scalable and high-performance e-commerce solutions using the nopCommerce platform.
2. Customize and extend the functionality of nopCommerce to meet client requirements.
3. Implement best practices for coding, testing, and deployment to ensure the reliability and maintainability of the codebase.
4. Collaborate with project managers, designers, and other developers to translate client requirements into technical solutions.
5. Perform code reviews and provide mentorship and guidance to junior developers.
6. Troubleshoot and resolve issues related to nopCommerce implementations.
7. Stay up-to-date with the latest developments in nopCommerce and e-commerce technologies to continuously improve our solutions.

Qualifications:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 4+ years of experience in software development, with a focus on e-commerce solutions.
3. Strong proficiency in C#, ASP.NET Core, and SQL Server.
4. Extensive experience working with the nopCommerce platform, including customization, plugin development, and theme integration.
5. Solid understanding of web technologies such as HTML, CSS, JavaScript.
6. Experience with version control systems such as Git.
7. Excellent problem-solving skills and attention to detail.
8. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
9. Experience with Agile development methodologies is a plus.

Designation:-Laravel Developer

Job Description:-

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performing database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Role Description

• Office 365 Migration Specialist
• Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
• Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
• Candidates must be flexible to work Monday through Friday

Experience and educational requirements

• Bachelors degree/Any equivalent Post Graduation.

Experience: 4 to 8 years

• Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design.
• Hands on experience using C# .NET, MVC, Oops Concept, Jquery, Bootstrap.
• Knowledge of  .NET languages 
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Angular will be an advantage
• Able to work well in a team setting