11+ SLA Jobs in Ahmedabad | SLA Job openings in Ahmedabad

Work Mode: 6 Days Working

Experience: 0–5 years

Qualification: Graduate / Postgraduate (any field except Engineering)

About the Role

We’re looking for a Customer Service Representative / Customer Care Executive (Inbound) to deliver outstanding support by handling client queries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-first approach.

What You’ll Do

• Handle inbound calls and email inquiries from prospects and clients.
• Provide accurate information, solutions, and alternatives within agreed timelines.
• Identify and assess customer needs to achieve high levels of satisfaction.
• Follow communication procedures, guidelines, and policies.
• Document interactions and maintain accurate records.
• Proactively follow up with customers to ensure query resolution.
• Suggest information about services to attract and retain customers.

What You Bring

• Graduate/Postgraduate in any field (except Engineering).
• 0–5 years of experience in customer care. Candidates from the Mutual Fund industry preferred, though experience in other industries with client handling exposure will also be considered.
• Fluency in English, Hindi & Gujarati (must).
• Excellent verbal & vocal communication skills in English.
• Strong problem-solving, documentation, and conflict-resolution skills.
• Ability to multi-task, analyze information, and work with accuracy & attention to detail.
• Loyal, honest, and committed with a long-term career vision.
• Decision-making ability and customer-centric mindset.

Why Join Us?

This role is more than just answering queries—it’s about building trust, delivering quality service, and creating long-term relationships with clients. You’ll be part of a professional, growth-oriented team with opportunities to enhance your skills in the financial services space.

How to Apply

If you’re passionate about delivering exceptional customer experiences and meet the above criteria, apply now via our official careers page or through the link in this post.

Key responsibility areas of a Sr. Copywriter:

1. Develop content ideas and strategies for assigned brands

2. Ensure the smooth execution of content strategies

3. Create high-quality and engaging copies for digital platforms

4. Ensure the content aligns with the brand voice and messaging strategy

5. Develop and implement effective copywriting strategies to meet client objectives and campaign goals

6. Coordinate internally and externally for project completion

7. Conduct research and gather information for existing and new projects

8. Develop content guidelines for all assigned brands

9. Set processes for smooth workflow and adherence to existing structures

• Responsibilities:
• Conduct thorough research on industry-related topics and stay up to date with the latest trends and best practices. 
• Develop and implement content strategies to drive brand awareness, lead generation, and customer engagement. 
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure content alignment with brand guidelines and business objectives. 
• Optimize content for search engines (SEO) to improve organic visibility and drive traffic to our website.

• SAP FICO Functional Support
  • Conceptualizing & Mapping of all Business Scenarios
  • Functional support for all SAP FICO Modules including Product Costing
  • Expertise in integration with all other SAP R3/ISU modules
  • Understanding & knowledge of MDM
  • Having expertise & understanding the migration activity
  • SAP IS-U Developments
  • Preparing Functional & Technical Specification Document
  • Implementation/Execution of development logic
  • Technical / Functional testing of IS-U FICO developments
  • SAP Roles & Authorization
  • Role creation according to requirement and assignment of Role to user

At least 5 years of experience in testing and developing automation tests.

A minimum of 3 years of experience writing tests in Python, with a preference for experience in designing automation frameworks.

Experience in developing automation for big data testing, including data ingestion, data processing, and data migration, is highly desirable.

Familiarity with Playwright or other browser application testing frameworks is a significant advantage.

Proficiency in object-oriented programming and principles is required.

Extensive knowledge of AWS services is essential.

Strong expertise in REST API testing and SQL is required.

A solid understanding of testing and development life cycle methodologies is necessary.

Knowledge of the financial industry and trading systems is a plus

We are searching for a Laravel developer to build web applications for our clients. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibilities-

1. Discussing project aims with the client and development team.
2. Designing and building web applications using Laravel.
3. Troubleshooting issues in the implementation and debug builds.
4. Working with front-end and back-end developers on projects.
5. Testing functionality for users and the backend.

Requirements-

• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with newer specifications of EcmaScript as well as HTML and CSS

● Experience with data structure libraries (e.g., Immutable.js)

● Working knowledge and integration knowledge with RESTful APIs

● Knowlegde of websockets implementation is a must.

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

● Ability to understand business requirements and translate them into technical requirements.

● A knack for benchmarking and optimization

● Familiarity with code versioning tools {such as Git}

● Added advantages if you have working knowledge of AWS

Task:

• Design, implement and maintain Java application phases
• To take part in software and architectural development activities
• Conduct software analysis, programming, testing and debugging
• Identifying production and non-production application issues
• Transforming requirements into stipulations
• Develop, test, implement and maintain application software
• Recommend changes to improve established Java application processes
• Develop technical designs for application development
• Develop application code for Java programs

We wish:

• Minimum 3 years of experience with excellent Java development skills
• Demonstrable hands-on experience in delivering solutions in a JavaEE 6 environment
• Open-source frameworks and standards Hibernate, Spring JDBC
• Hands-on experience with tools such as Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
• WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
• Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache service mix) and/or message-oriented middleware and Active MQ, JMS
• Strong Java unit test skills
• Good experience in design patterns & design principles
• Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
• Experience in Oops development with Core Java
• Desirable: Experience with:
  • Elastic Search, Smooks, Lucene, Jasper, Report
  • Domain-driven design
  • Experience with NoSQL technologies: Casandra, Mongo DB
  • Experience with agile development practices (Eg Scrum) and continuous integration environment
  • A J2EE application and web containers such as GlassFish, Jetty, Tomcat
  • CMMi-5 level process experience advantage

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.