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Remote Opportunity

Contact Center Solution Design and Implementation

IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)

API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations

Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths

Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)

Call Flow, Agent Script, and Customer Workflow Design

SIP and Telephony Integration

Communication and Interpersonal Skills

Team Collaboration and Independent Work Abilities

On-site at Cloudnine Hospital

📍 Location: Bangalore, Delhi, Ghaziabad, Hyderabad

🏢 Company: Cryoviva Biotech Pvt Ltd

🕒 Type: Full-time | On-site | Inside Sales

🎓 Eligibility: B.Sc / M.Sc in Biotechnology, Microbiology, Biochemistry or related life sciences (Freshers welcome!)

Key Responsibilities:

Educate pregnant women and families about stem cell preservation and its future health benefits.

Counsel clients, answer their questions, and help them understand the scientific and emotional value of the service.

Coordinate with doctors, gynecologists, and hospital staff to maintain smooth communication and support.

Build Relationships with clients and hospital teams to promote awareness and trust in our services.

Drive Enrollments by guiding and assisting parents through the decision-making and registration process

If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if

You’re looking for a place that will challenge you to improve every day, then we think

that you’ll feel right at home with us 

Key responsibilities:



Prospect for potential new clients and turn this into increased business.



Cold call as appropriate within your market or geographic area to ensure a robust

pipeline of opportunities. Meet potential clients by growing, maintaining, and

leveraging your network.



Identify potential clients, and the decision makers within the client organization.



Research and build relationships with new clients.



Set up meetings between client decision makers and company’s practice

leaders/Principles.



Plan approaches and pitches. Work with team to develop proposals that speaks to the

client’s needs, concerns, and objectives.



Participate in pricing the solution/service.



Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. Use a variety of styles to persuade or negotiate

appropriately.



Present an image that mirrors that of the client.Skills required:



Excellent verbal and written communication skills.



Energy, passion and a real drive to get ahead



Capable, quick, determined



Immaculate attention to detail



Team player



Startup mentality, high willingness to learn, and hardworking

Counseling the students over the study abroad options.

Handling enquiries and getting the enrollments done .

Achieving monthly sales targets, cold calling.

Work Schedule: 6 days a week (including weekends), any 1 fixed weekly off.

11am-7pm / 12pm - 8pm - Mon to Fri

10am to 7pm / 11am to 8pm - Sat n Sun

• Knowledge of Handling goods documentation as per GST law
• Invoice, GST, Ewaybill, HSN code
• Have Average communication skills - English (Vocal and Written)
• Basic computer skills in windows office especially word and excel
• Responsible attitude towards work ethics
• A quick learner, flexible and adaptable
• Able to work in rotational shifts, i.eespecially night shifts, 

• Design, maintain and supply content for the organization's website.
• Formulate strategies to build a lasting digital connection with customers.
• A monitor company presence on social media.
• Launch advertisements to increase brand awareness.

• Bachelor's degree in Marketing or related field.
• Excellent understanding of digital marketing concepts.
• Experience with business to customer social media and content generation.
• Strong creative and analytical skills.

• Analytical Skills
• Social Media Marketing
• Marketing Campaigns
• Marketing Strategy
• Online Marketing
• Brand Awareness
• Content Strategy
• Content Management Systems (CMS)
• SEO
• Google Ads
• English Proficiency (Verbal and Written)