11+ SIPOC Jobs in India
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Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities
Qualifications
Freight Brokerage and Brokerage skills
Customer Service and logistics Management skills
Excellent communication and negotiation skills
Ability to work in a fast-paced environment
detail-oriented and organized
Strong problem-solving skills
Experience in the logistics and transportation industry is a plus
Generating leads, attracting new prospects, and developing a sales pipeline.
Identifying and selecting reputable and safe freight carriers.
Providing shipping quotes to customers.
Booking orders with carriers.
Assisting in the preparation of carriers for loads.
Monitoring the status of loads.
Working with shippers, carriers, and dispatchers to coordinate.
Scheduled pickups and drop-offs.
Maintaining accurate records of pertinent activities.
Informing customers about shipment status and assisting with other inquiries
Amazon Web Services (AWS)POSITION: Sr. Devops Engineer
Job Type: Work From Office (5 days)
Location: Sector 16A, Film City, Noida / Mumbai
Relevant Experience: Minimum 4+ year
Salary: Competitive
Education- B.Tech
About the Company: Devnagri is a AI company dedicated to personalizing business communication and making it hyper-local to attract non-English speakers. We address the significant gap in internet content availability for most of the world’s population who do not speak English. For more detail - Visit www.devnagri.com
We seek a highly skilled and experienced Senior DevOps Engineer to join our dynamic team. As a key member of our technology department, you will play a crucial role in designing and implementing scalable, efficient and robust infrastructure solutions with a strong focus on DevOps automation and best practices.
Roles and Responsibilities
- Design, plan, and implement scalable, reliable, secure, and robust infrastructure architectures
- Manage and optimize cloud-based infrastructure components - Architect and implement containerization technologies, such as Docker, Kubernetes
- Implement the CI/CD pipelines to automate the build, test, and deployment processes
- Design and implement effective monitoring and logging solutions for applications and infrastructure. Establish metrics and alerts for proactive issue identification and resolution
- Work closely with cross-functional teams to troubleshoot and resolve issues.
- Implement and enforce security best practices across infrastructure components
- Establish and enforce configuration standards across various environments.
- Implement and manage infrastructure using Infrastructure as Code principles
- Leverage tools like Terraform for provisioning and managing resources.
- Stay abreast of industry trends and emerging technologies.
- Evaluate and recommend new tools and technologies to enhance infrastructure and operations
Must have Skills:
Cloud ( AWS & GCP ), Redis, MongoDB, MySQL, Docker, bash scripting, Jenkins, Prometheus, Grafana, ELK Stack, Apache, Linux
Good to have Skills:
Kubernetes, Collaboration and Communication, Problem Solving, IAM, WAF, SAST/DAST
Interview Process:
Screening Round then Shortlisting >> 3 technical round >> 1 Managerial round >> HR Closure
with your short success story into Devops and Tech
Cheers
For more details, visit our website- https://www.devnagri.com
Note for approver
We are looking for a person with proven recruitment experience to join our Human Resources department and help bring in quality candidates for our company. Your contribution will directly impact the workforce that joins our company, directly contributing to our growth and image as an organization.
Responsibilities:
· Overlooking at end-to-end recruitment process.
· Prepare recruitment materials and post jobs to appropriate job boards.
· Ensure all the best-recruiting equipment, software and practices are being used in the process.
· Developing a strategic continuous candidate pipeline.
· Consistent networking, future candidate engagement strategies and communication cadence.
· Handling communication within the team and aiding in preparing schedules for recruitment activities and their execution.
Required Skills:
· Proven recruitment experience at start-ups.
· Experience with applicant tracking systems and HR databases. Prior experience with freshteam will be desirable.
· Hands-on experience with recruiting and sourcing candidates.
· Excellent knowledge of MS Office (PPT, Word, Excel).
· Excellent analytical & time management skills.
· Excellent communication, interpersonal and people skills.
Prepare daily attendance for all site and mail to corporate office.
Prepare Daily Call Report for all site and mail to corporate office.
Engineer shift roster has to make based on call
MS Office Knowledge
Pivot Tabel
Vlook up
Female Only
PHPThe ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.
Experience : 5 – 9 years
Contract duration : 6 months
Major Accountability
• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.
Essential Skills & Experience
• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.
Education
• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken
Java
Spring BootRole: Java Developer
Experience: 4 - 7 years
Location: Anna salai, Chennai
Interview Mode: Face to Face
Looking for candidates who can join within 30 days
Key responsibilities:
- Must worked on Spring Boot as an individual contributor.
- Develop a distributed and scalable solution for high-performance financial solutions
- Design, code, test, debug, and document programs as well as support activities for the corporate systems architecture
- Develop tools for performance tracking, monitoring, and reporting on the suite of server-side applications
- Perform and manage stages of the SLDC and participate in the systems review with Project Lead/Manager
- Should have knowledge on Cloud applications preferably on AWS
- Devops with Jenkins, Shellscripting
- Must have experience / knowledge in Cluster Management Frameworks , Spark, Kafka,
- Elastic Search, Docker and database, build-and-test (preferred).
- Demonstrate skills in problem-solving and decision-making
- Experience with Test Driven Development using TestNG/Junit testing framework
Required Skills:
- Minimum of 3+ years of experience with server-side core java development
- Hand-on experience in Micro Services with Spring Boot and use of tools like Sonar Qube, Jenkins, AWS.
- Test methodologies and testing tools e.g. JUnit.
- Shell scripting to handle basic scripting
- Able to work independently and produce high-quality solutions.
- Excellent team player and strong interpersonal skills.
- Participating in code reviews
- Knowledge in cloud and DevOps will be plus
What You'll Do -
- Work closely with our internal teams to create content that attracts, engages, and educates existing and potential customers.
- Write content around saas marketing.
- Create engaging short- and long-form written content on a regular and recurring basis (2-3 blog posts per week)
- Assist with the production of visual content such as images, infographics, etc to complement and/or convert your written content.
- Brainstorm and execute new topics and themes that are relevant to our target audience.
- Help set up the overall content & engagement strategy of the company, monitor progress, and come up with new ways to meet and exceed engagement goals.
What You'll Need -
- 2+ years of professional content writing experience, ideally related to marketing/SaaS products
- The candidate must know about SEO and should have a proven ability to write SEO-friendly content.
- Excellent written English with stellar copywriting skills.
- Fantastic storytelling skills - you have an innate ability to engage and captivate audiences with your words
- Fast learner and creative thinker - you grasp new concepts quickly and are able to turn one idea into many content pieces
- Comfortable adapting writing style & approach based on target audience across different interests and demographics
- You stay updated with the latest trends in your field
- Comfortable with WordPress CMS
- Passionate for content writing.
- Bonus Points - a. If you know how to create graphics etc using Canva/Adobe Suite, Figma, etc. b. If you’re comfortable writing on marketing topics (e.g. lead generation, performance marketing, paid ads, outbound marketing, etc)
What we offer -
- Fully remote flexible work environment & we help you set up your remote workstation too.
- Open book policy - we will pay for books you purchase for your professional and career development.
- Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
- Reimbursements - we minimize your remote setup expenses.
- Health insurance
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Managing Employee Benefits including Employee reimbursements as per rules and regulations of income tax.
- Processing taxes and payment of employee benefits
- Addressing issues and questions regarding payroll from employees and superiors
- Preparing reports for upper management, finance department etc.
- Resolving payroll discrepancies
- Maintaining payroll operations by following policies and procedures
- Managing ad hoc financial and operational requirements
What you need to have:
- Any graduation
- Solid understanding of accounting fundamentals & Taxes
- Good knowledge of employment legislation & statutory requirements
- Experience in manual salary processing and through software tools
- Proficient in MS Office and good knowledge of relevant software
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Responsible for advising clients in the areas relating to Company registration, GST registrations, tax services, and corporate filings, etc.
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Responsible for client Handling across the globe and able to Close the Loop.
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Must be capable of engaging with the clients on multiple communications channels and be one point of contact for any quires.
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Convert prospective leads into sales and explore opportunities for up-selling and cross-sales
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Develop contacts and build good Business Relations with Clients. And to ensure minimum refunds and maximum Positive Feedbacks.
It is India’s biggest vernacular e-sports gaming platform.
Machine Learning (ML)
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