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Customer Support Executive Role (For ERP Software, Accounting & GST)
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site, Full Time)
Working Days: Monday – Saturday
Timings: 10:00 AM – 7:00 PM
Role Overview
This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.
Key Responsibilities
- Handle customer queries related to ERP software usage
- Resolve accounting entries, billing, and GST-related issues
- Guide customers step-by-step during live calls
- Provide remote support using AnyDesk / UltraViewer
- Escalate complex issues when required
Mandatory Eligibility
- Commerce background (B.Com / M.Com or equivalent)
- Basic understanding of accounting entries
- Comfortable communicating with customers on calls
- Willing to work on-site at Lower Parel, Mumbai
- Freshers who are good in accounting can also.
Interested Candidates Can Apply Now
Strong performance marketer profile
Mandatory (Experience 1): Must have 2.5+ years of experience in performance marketing in B2C Fintech product companies
Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc
Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C
Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools
Mandatory (Company): B2C Fintech Product companies (Targeted companies list given below)
NodeJS (Node.js)
HTML/CSS
JavascriptGood understanding and experience of HTML / CSS / JavaScript.
Hands-on experience with ES6 / ES7 / ES8 features.
Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop,
Worker Threads, etc).
Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
Expertise in Web Services / REST APIs will be beneficial.
Proficiency in Linux and deployment on Linux are valuable.
Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle
DB transactions is a necessity.
Experience with Angular JS / React JS will be an added advantage.
Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
Knowledge of AWS services like S3, EC2 will be helpful.
Understanding of Agile and CI/CD will be of value.
JavascriptHTML/CSS
GitAbout Credilio
Founded by a bunch of serial entrepreneurs having fintech and banking experience, Credilio is building the next generation tech-enabled marketplace for financial products. While English-speaking literate India is adequately served by the banks, our focus is on the Bharat - i.e. the next 200 million middle and lower-middle-class Indians who are expected to fuel the demand for financial products.
We are looking for smart Full Stack Javascript Engineers who want to make a difference in the way people consume financial services in India.
Responsibilities
- Build reusable code and libraries for future use.
- Own & build new modules/features end-to-end independently.
- Collaborate with other team members and stakeholders.
- Work in an agile environment to rapidly build high quality and robust features.
- Proactively discover, evaluate, and implement new technologies to improve development efficiency.
Required Skills
- Master in Vue.js (Nuxt.js) and HTML/CSS.
- Hands-on with TypeScript will be a big plus.
- Hands-on with Tailwindcss will be a plus.
- Experience with modern JS toolchains such as Webpack, Grunt, Bower, and Yeoman.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Open Source enthusiast.
- Comfortable with Test Driven Development.
- Can learn and adapt fast, as well as identifying and solving problems.
- Understanding of Git, SPA, PWA, Docker.
Job Perks
- Get to work with a highly passionate team of engineers.
- Open and embracing culture towards the latest hot technologies.
- A high level of freedom & responsibility.
Java
Spring BootFunction: Software Engineering → Other Software Development
Java
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Responsibilities:
Contribute to all phases of the development lifecycle.
Write well-designed, testable, efficient code.
Ensure designs comply with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
C#
.NETKey Responsibilities
- Write clean, testable code using .NET programming languages
- Test and debug various .NET applications
- Deploy fully functional applications
- Upgrade existing applications
- Document development and operational procedures
Technical Competencies
- Understanding of object oriented programming concepts, design patterns and SOLID principles
- Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
- Understanding of REST APIs and WCF
- Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
- Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
- Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
- Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.
If interested please share your profile on below link-
- https://smrtr.io/bqCWb" target="_blank">https://smrtr.io/bqCWb
- Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries.
- Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
- Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions.
- Key point of contact for large accounts.
- Ability to maintain senior level client relationships.
- Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
- High adherence to internal CRM with an estimate of sales forecast.
- Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
- Should be comfortable with working in flexible time zones (Primarily US time zone)
Requirements:
- Minimum of 8 - 12 years experience in Key Accounts Management.
- Strategic thinking and analytical skills
- Excellent written, oral communication and presentation skills.
- Good negotiation skills to achieve desired results/meet customer needs.
Our young and rapidly growing team at Zycus is looking to fill out vacant positions for Technical Architects. We are a well established SAAS based company, with 20+ years of AI legacy and experience in the industry. Once you join us, you will get to innovate and experience the latest technologies including Artificial Intelligence, Machine Learning and AWS Cloud. We are looking for candidates well versed with Java/J2EE, Spring boot, Microservices, Hibernate, JMS/ Kafka/ Rabbit and most importantly an expert in design patterns. Exposure to Cloud platform, Full stack environment and Agile methodology, would be a plus.
We are looking for curious, collaborative candidates who are willing to learn and ready to take up new exciting endeavors. You are going to work together with the team on complex innovative projects in the industry. We are basically looking for an enthusiastic candidate with a coding experience of about 5-10 years, with a hands-on experience in Software Product Development and ownership.
You could be a perfect fit if you,
- understand use cases and product requirements, can design, develop, review (code/design), unit test, module test, integration test, documentation for PDLC.
- are an expert in maintaining, enhancing, bug fixing and following standard documentation process laid down for the project.
- follow the defined PDLC process and participate in improving the process, work with cross functional team to achieve project delivery goal.
- ensure all the work meets or exceeds predefined quality standards through exhaustive testing, peer reviews SQA process standards.
- are able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- are able to identify, track and mitigate risks to the product
- are responsible for planning product iterations and releasing iterations on schedule.
Requirements
- Atleast 8-12 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product development requirements and rolling them out the team.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply :
https://apply.workable.com/zycus-1/j/B605EF1609/">Technical Architect - Zycus (workable.com) (Pune).
https://apply.workable.com/zycus-1/j/B0F3F29EA4/">Technical Architect - Zycus (workable.com) (Mumbai).
Python- The Analyst will work with our Quant Research team and will assist in projects to improve stock selection, portfolio construction or implementation.
- Main goals for the candidate would be around developing smart beta index portfolios.
- Research on topics specific to quant trading, including AI/ML, statistical arbitrage, momentum, mean-reversion, factor investing and applications of statistics and econometrics models.
.NET- Develop high performance, reusable, and reliable DOT net and PL/SQL code.
- Create interface services in Dot Net.
- Ensure the best possible performance and quality of the application
- Help maintain code quality, organization, and automatization
- To set and maintain coding standards.
- Able to mentor junior developers to use new coding techniques.
- Should be process-oriented.
Skills:
-Programming experience on the .NET platform in MVC framework with C# language, creating Web
applications, Web APIs, Windows Service, with good PL/SQL experience.
- PL/SQL in SQL Server/ Oracle
- Skills in HTML, C#, MVC 4, JavaScript, JQuery, AJAX, TFS, IIS
- Visual Studio 2012
- Team player with good communication skills
NO SALES NO TARGET
English + Tamil/Kannada & Hindi
Good with communication
Reqiured Male candidates
Hsc/Grads Fresher can apply
Shift timing : 8am to 11pm (Any 9hrs shift)
Job Location : Malad west
who can join us spot
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