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 Job Title: Junior Sales Coordinator

Location: [Navi Mumbai]

Experience: 1 to 3 years

CTC: ₹3.0 to ₹3.5 LPA

Industry: B2C / Consumer Products

Reporting To: Sales Manager / Team Lead

Job Summary:

We are seeking a proactive and detail-oriented Junior Sales Coordinator to support our sales operations team. The role involves end-to-end coordination of sales processes including order processing, incoming receipts management, vendor payment follow-ups, and expense handling. This position plays a vital role in ensuring seamless back-end support to drive front-end sales efficiency, especially in a B2C environment.

Key Responsibilities:

Sales Order Processing: Handle sales order entries, confirmations, and coordinate with internal teams to ensure timely dispatch and delivery.

Incoming Receipts & Allocation: Track and reconcile customer receipts and accurately allocate payments against orders.

Vendor Payment Follow-Up: Coordinate with the finance and procurement departments to ensure timely vendor payments and resolve discrepancies.

Expense Processing: Maintain records and process sales-related expenses in compliance with company policies.

Customer Coordination (B2C): Respond to queries from B2C customers regarding orders, payments, and deliveries, and provide after-sales support.

Reporting & Documentation: Maintain accurate documentation and assist in generating regular sales and financial reports.

Key Skills & Competencies: Strong understanding of sales coordination and back-office operations Proficiency in MS Excel and basic ERP/CRM tools Knowledge of accounts receivable and payment tracking Excellent communication and interpersonal skills Detail-oriented with strong organizational and time management skills Ability to multitask and prioritize in a fast-paced B2C environment

Qualifications: Bachelor’s degree in Commerce, Business Administration, or related field 1–3 years of experience in a sales coordination or operations support role Experience in B2C sales environments preferred

About Fundly

• Fundly is building a retailer centric Pharma Supply Chain platform and Marketplace for over 10 million pharma retailers in India
• Founded by experienced industry professionals with cumulative experience of 30+ years
• Has grown to 60+ people in 12 cities in less than 2 years 4. Monthly disbursement of INR 50 Cr 5. Raised venture capital of USD 5M so far from Accel Partners which is biggest VC Fund of India

Opportunity at Fundly

• Building a retailer centric ecosystem in Pharma Supply Chain
• Fast growing– 3000+ retailers, 36000 Transactions and 200+ Cr disbursement in last 2 years
• Technology First and Customer first fintech organization
• Be an early team member, visible and influence the product and technology roadmap
• Be a leader and own responsibility and accountability

Responsibilities

• Be hands-on and ship good quality code Fast
• Execute and deploy technical solutions
• Understand existing code, maintain and improve it
• Control Technical Debt
• Ensure healthy software engineering practices like planning, estimation, documentation, code review

Qualifications

• 1+ year of Hands-on experience in Java, Spring Boot, Spring MVC, Hibernate, Play
• Hands on experience in SQL and NoSQL databases like Postgres, MongoDB, ElasticSearch, Redis

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence. 

Job Description:

jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

1. Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
2. Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
3. Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
4. Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
5. Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
6. Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
7. Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
8. Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
9. Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

1. Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
2. Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
3. Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
4. Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
5. Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
6. Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
7. Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
8. Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
9. Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

• Willingness to travel frequently for client meetings and events.
• Strong adaptability to a fast-paced, evolving startup environment.
• Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
• 
  

What We Offer

• Best-in class salary, benefits and performance-based incentives.
• High-impact role with growth opportunities to build and scale the sales function.
• A dynamic, inclusive, and mission-driven work environment.

Your responsibilities could include:

• Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
• Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
• Acting as a role model and always behaving in line with our company values
• Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
• Managing contractual budgets in line with financial targets
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
• Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
• Ensuring contract required training and screening / vetting has been completed for all security staff
• Developing professional customer relationships, responding appropriately to customer requests and concerns
• Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
• Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
•  

Skills and experience

Ideally, we’re looking for people with

• A checkable personal history including periods of education, employment, travel and unemployment
• Prior experience of working in a similar operational management role , ideally within the security industry
• A valid security industry licence or accepted certificate of security competence
• Excellent verbal and written communication skills, interacting both internally and externally
• Excellent customer service skills
• Excellent organisational skills
• Ability to successfully manage a team
• Track record of working in a fast paced and demanding environmen

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Design, develop, and maintain software applications using .NET Core ,C#

● Write clean, maintainable, and efficient code

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Develop and implement unit tests and integration tests to ensure software quality

● Troubleshoot and debug applications

● Participate in code reviews and provide constructive feedback to peers

Required Skills:

● B.E/B.Tech in computer science

● 1 - 3 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 7+, C#

Backend: MSSQL / MySQL /Postgres

● Preferred understanding of Cloud: Azure/AWS.

● Strong understanding of object-oriented programming, Design principles, data structures, and algorithms

● Worked in an Agile software development environment

Python experts for NSO work

• Strong coding Experience in programming language like Python (Minimum 5+ years of experience)
• Proven hands-on Software Development experience
• Proven working experience in Python development
• Hands on experience in designing and developing applications using Python platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Python Java and JEE internals
• Knowledge of Yang data modelling, Netconf (Must) and XML
• Knowledge on REST/ SOAP API's
• Basic knowledge of Networking i.e., MPLS, L3 VPN.
• Bachelor's degree in computer science or equivalent
• Very strong aptitude and reasoning
• Ability to break complex problems into parts and solve them
• Must be able to communicate thoughts clearly to the team
• Good understanding of various database i.e., Mongo DB, MYSQL.
• Good understanding of the DevOps tools Jenkins, GitHub for version controlling.

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