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We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.
The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.
Key Responsibilities
Hardware Support
- Install, configure, and maintain network and standalone printers.
- Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
- Perform preventive maintenance and component replacements.
- Coordinate warranty repairs and vendor escalations.
- Maintain spare parts inventory and service records.
Software & System Support
- Install, configure, and troubleshoot printer drivers.
- Resolve printing issues in Windows and macOS environments.
- Configure network printers (TCP/IP, shared printers, print servers).
- Support print management and secure printing solutions.
- Assist with driver compatibility and firmware updates.
Network & Infrastructure Support
- Troubleshoot LAN/WAN printing issues.
- Resolve IP conflicts, connectivity failures, and access permissions.
- Support printer integration with Active Directory and enterprise systems.
User & Ticket Support
- Log, track, and resolve incidents using ticketing systems
- Maintain documentation of recurring issues and solutions.
- Ensure timely resolution within defined service levels.
Required Qualifications
- Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 2+ years of experience in printer hardware and software support.
- Strong troubleshooting skills in printer repair and diagnostics.
- Experience with Windows OS, macOS, and basic networking.
- Willingness to work night shifts aligned with U.S. time zones.
Preferred Qualifications
- Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
- Familiarity with print servers and print management tools.
- Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
- Experience working in SLA-driven environments.
Key Competencies
- Strong analytical and troubleshooting skills
- Customer-focused approach
- Excellent communication skills (verbal and written)
- Ability to manage multiple support tickets efficiently
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
Roles and Responsibilities:The incumbent will be:
1.) Responsible for inbound/outbound prospect calls and convert them into sales.
2.) Sell products by establishing and developing relationships with prospects.
3.) Ability to convert high revenue leads.
4.) Ability to retain customers to increase repeat business.
5.) Customer identification, call planning, account management and closing.
6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.
7.) Develop and maintain business plans to achieve sales targets.
Desired profile:
1. Graduate in any stream. Engineering graduates preferred.
2. Experience in online / telesales / telemarketing.
3. Proficiency in spoken English is a must.
4. Familiarity with e-commerce and its components
5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.
6. Highly analytical, self-driven individuals preferred.
· Self-driven individuals with 4 to 7 years of relevant information security experience.
· Should have adequate experience in dealing with disparate teams.
· Previous experience on medium and large platforms, with multiples technologies/vendor.
· Worked under high pressure situations (priority incidents/urgent delivery)
Essential Requirements:
· Hands on experience on NGFW such Cisco, Juniper, CheckPoint, F5/ASM
· Hands on experience on IDS/IPS management, Web Proxy, Application Firewalls; Load Balancers.
· Hands on vulnerability scanning experience.
· Hands on NAC management , Cisco ISE, RSA SecureID experience.
· Knowledge of Information security standards, policies, controls and structures prevalent in the industry.
· Strong technical understanding of network fundamentals(Routing, Switching) and common Internet protocols( HTTP, SNMP, TLS, DNS etc.)
· Experience in regular operational/health check of platforms and applications.
· Experience in writing Operational documents such as system operating guides.
Desirable Requirements:
· Previous working experiences with managing SIEM platform.
· Previous experience in security monitoring and incident response.
· Sound understanding of IT Service Management disciplines in line with IT industry standards and best practices, e.g. ITIL
· Routing, Switching knowledge
· Unix, Windows Operating system knowledge
Publicis Sapient Overview:
The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution
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Job Summary:
As Senior Associate L2 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution
The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. You are also required to have hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms.
Role & Responsibilities:
Your role is focused on Design, Development and delivery of solutions involving:
• Data Integration, Processing & Governance
• Data Storage and Computation Frameworks, Performance Optimizations
• Analytics & Visualizations
• Infrastructure & Cloud Computing
• Data Management Platforms
• Implement scalable architectural models for data processing and storage
• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time mode
• Build functionality for data analytics, search and aggregation
Experience Guidelines:
Mandatory Experience and Competencies:
# Competency
1.Overall 5+ years of IT experience with 3+ years in Data related technologies
2.Minimum 2.5 years of experience in Big Data technologies and working exposure in at least one cloud platform on related data services (AWS / Azure / GCP)
3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline.
4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable
5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc
6.Well-versed and working knowledge with data platform related services on at least 1 cloud platform, IAM and data security
Preferred Experience and Knowledge (Good to Have):
# Competency
1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience
2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc
3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures
4.Performance tuning and optimization of data pipelines
5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality
6.Cloud data specialty and other related Big data technology certifications
Personal Attributes:
• Strong written and verbal communication skills
• Articulation skills
• Good team player
• Self-starter who requires minimal oversight
• Ability to prioritize and manage multiple tasks
• Process orientation and the ability to define and set up processes
Data Research Associate
Location: Noida Sector 62 (Work From Office - WFO , 5 days in a week)
Employment Type: Full-time
Candidates who have completed their Internship in same domain are also welcomed
Job Description:
We are seeking a highly motivated Data Research Associate to join our team at our Noida Sector 62 office. The ideal candidate will be responsible for gathering and analyzing data, primarily from LinkedIn, to support various business initiatives. This role offers a unique opportunity for interns to learn and contribute to our data research efforts.
Key Responsibilities:
- Conduct in-depth research on individuals, companies, and industries through various online sources, with a primary focus on LinkedIn.
- Utilize Boolean search techniques and advanced search operators to identify and compile data on target audiences.
- Optimize LinkedIn profiles to enhance the visibility and branding of team members and the organization.
- Create and execute data collection strategies that align with our business objectives.
- Analyze and interpret data to provide actionable insights and recommendations.
- Collaborate with the marketing and sales teams to support lead generation efforts.
- Maintain accurate records of collected data and ensure data security and privacy compliance.
- Participate in LinkedIn networking events, webinars, and groups to expand the organization's professional network.
- Assist in CRM integration to facilitate relationship management and lead tracking.
Qualifications:
- Bachelor's degree in a relevant field (in-progress or completed) is preferred.
- Strong knowledge of LinkedIn and its features.
- Proficient in using Boolean search techniques for research.
- Excellent communication and interpersonal skills.
- Detail-oriented and able to maintain data accuracy.
- Strong analytical and problem-solving skills.
- Ability to adapt to changes and learn new LinkedIn features.
- Multilingual skills (a plus).
Java Developer/Software Developer
Experience: 3 - 7 years
Qualification: MCA/B.Tech
Vacancy: 10
Roles and Responsibilities
- Contribute to all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Skill Set: Springboot Framework, Java
Note – Only candidate ready to join immediately can apply.
You will develop Android applications that scale to reach millions of users • You will continually evaluate emerging technologies to identify opportunities, trends, and best practices that can be used to strengthen technology platform and development practices • Work with the team to create user interface layouts for customers and interfaces to backend web services • Design and develop systems and libraries that are highly reusable and maintainable • Understand product architecture and frameworks and come to the table with your ideas • Collaborate with different teams along with other Android developers to exchange new ideas and improvements
REQUIREMENTS • Proficiency in the standard Android tech stack - JAVA, Android SDK, Android Studio, SDK, adb, Layout Editor • Good knowledge of Object Oriented Programming and design patterns, MVC, MVVM, Dependency Injection and more • Restful API, JSON Parsing, XML Parsing, Retrofit Network Libraries • Strong knowledge of Android UI design principles, patterns, and best practices • Payment Gateways Integrations. • Experience of working with multi-language, multi-screen resolutions • Experience with offline storage, threading, and performance tuning • Excellent Android technical issue diagnosis and problem solving skills • Help maintain code quality, organization, and automatization • Proficient understanding of code versioning tools, such as Git • Experience with SQL databases, Java or full stack development is a plus
We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application
Responsibilities & Skills
An ideal candidate:
Should have 7+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform
Should have hands-on experience with and strong knowledge of Android SDK, Android Studio, Kotlin, and different versions of android, and how to deal with different screen sizes
Should have familiarity with RESTful APIs to connect Android applications to back-end services
Should have experience with offline storage/mode, threading, and performance tuning and Memory Management
Should have knowledge of the open-source Android ecosystem and the libraries available for common tasks
Should have strong understanding of Android, OEM's and OS flavors
Should have experience working with Sqlite database and proficient in writing SQL queries
Should be well conversant with Android UI design principles, interface guidelines, material design, patterns, and best practices
Should have familiarity with cloud message APIs and push notifications
Should be able to review the existing code, find out & fix bugs and optimize the code.
Should fix bugs and improve Android application performance
Should develop new features of the Android application
Should assume end-to-end ownership of the Android application and assigned tasks
Should work independently without the need of guidance and supervision
Should have ability to understand business requirements and translate them into technical requirements
Should have a knack for benchmarking and optimization
Education
2. Delivering the well-documented and stable code within the assigned deadline
3. Working on Prolog (logic-based language) and coding




