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Job Title: Technical Support Specialist

Location: hyderabad ,coimbatore

Department: IT/Customer Support

Reports to: Technical Support Manager / IT Support Lead

Employment Type: Full-Time

Job Summary

We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.

Key Responsibilities

• Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
• Troubleshoot and resolve technical problems related to both desktop and mobile devices.
• Assist with software installation, setup, configuration, and updates.
• Maintain documentation of common technical issues and solutions for future reference.
• Escalate unresolved issues to the appropriate team or department.
• Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
• Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
• Guide customers through step-by-step solutions and preventive measures to avoid future issues.
• Ensure customer satisfaction by following up on issues until resolution.
• Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
• Participate in training sessions to stay current with industry t

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

As a Senior Marketing Executive, you will be at the forefront of our marketing efforts. Your

responsibilities will include:

● Developing and executing comprehensive, multi-channel marketing campaigns to drive

lead generation and customer acquisition, more than mere campaign management.

● Managing our digital presence across various platforms, including our website, social

media channels, and email marketing efforts.

● Crafting compelling content, such as blog posts, case studies, white papers, and

webinars, to engage our target audience and build thought leadership.

● Optimizing our marketing automation and lead nurturing processes through our CRM and

marketing automation tools.

● Monitoring and analyzing key marketing metrics to measure campaign performance and

identify areas for improvement.

● Collaborating closely with our sales team to ensure a seamless transition of leads and to

align marketing and sales strategies.

● Staying ahead of the curve on the latest SaaS marketing trends and best practices to

keep our strategies fresh and effective.

What We're Looking For:

● A bachelor's degree in Marketing, Business Administration, or a related field.

● A minimum of 3-5 years of marketing experience, with a proven track record of success in

a B2B SaaS environment.

● Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo) and

CRM software (e.g., Salesforce).

● A strong understanding of digital marketing channels, including SEO, SEM, content

marketing, and social media.

● Excellent written and verbal communication skills, with a knack for creating engaging and

persuasive content.

● An analytical mindset with the ability to interpret data, generate insights, and make data-

driven decisions.

● A proactive and collaborative team player who is eager to learn and contribute to a fast-

growing company.

Why You'll Love Working at Karya.cloud:

● Make a Real Impact: See your ideas come to life and directly contribute to the growth

and success of a promising SaaS company.

● A Culture of Innovation: We foster a creative and collaborative environment where new

ideas are celebrated and encouraged.

● Career Growth: We are committed to the professional development of our team

members and offer ample opportunities for advancement.

● Competitive Compensation: We offer a competitive salary, performance-based

bonuses, and a comprehensive benefits package.

Ready to take the next step in your marketing career?

If you're a passionate and results-oriented marketer who's ready for a new challenge, we'd love

to hear from you.

Backend .Net Developers

Vizag/Hyderabad/Remote

Contract / Fulltime

UK shift : 2- 11 PM IST

Exp Level: 6-10 years

Details:

.Net Core

C#

Experience in developing Microservices.

Experience deploying MicroServices in Docker containers

MVC or other design patterns

Container services in AWS/Azure

Experience with MS-SQL or Postgress

Knowledge on Message Queuing

EXCELLENT COMMUNICATION MUST

This role is a US Client facing, hence we need someone with excellent communication skills and also someone with prior US Client facing experience.

Interview Process:

Online Assessment

Call with our VP

End Customer Interview

Hi All,

 Greetings from LMV Group!!!

 We are looking for Agency Channel Sales Manager for Life/Health/General Insurance Sales Domain.

Experience Required -mini 2yr. -Max6yr.

 Location-Mumbai, Pune, Hyderabad, Banglore, Chennai, Rajahmundry, Vizag, Vijayawada Mysore 

 No of Vacancy -10+

Candidate must have prior work experience in the relevant domain.

Can able to Recruit agents and generate revenue for the organization. Having Good Potential as an Individual performer.

• Ideate & gather requirements from key stakeholders for new product development, including enhancement of the existing products.
• Create, maintain, and monitor product management processes to ensure excellence in execution during product development.
• Drive Product development/projects from inception to completion, identifying and managing risks, while navigating hurdles and resolving issues in real time to successfully complete projects on time.
• Managing the product backlog and prioritizing them based on changing requirements
• Continually evolve the project management process to ensure optimal efficiency and timeliness.
• Develop strong relationships and work collaboratively with the engineering teams/ external partners by defining joint roadmaps and managing multiple product development workflows simultaneously.
• Business Analyst (Agile), product management life cycle, sprint ceremonies, Backlog refinement

Ideal Candidate should have:

• 5+ years of experience; 2+ years as a product owner
• A Masters Degree (B.Tech+MBA is preferred)
• Strong experience in agile product development. A certification (Scrum/SAfe/PO) is preferred 
• Expertise in Business documentation &translating functional requirements into technical specifications.
• Extensive experience working in a scrum/Kanban environment
• Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/services organization
• Experience with Project Management Tool such as AzureDevOps/Jira

About Softobiz 

Innovation begins with like-minded people aiming to transform the world together. We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work. Softobiz, a team of 250+ technology enthusiasts have been trusted by the leading enterprises around the globe for last 15+ years

At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies. We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.

For more information about our solutions and organization, visit http://www.softobiz.com/" target="_blank">www.softobiz.com, 

Follow us on https://www.linkedin.com/company/softobiz-technologies" target="_blank">LinkedIn, https://twitter.com/softobiz/" target="_blank">Twitter and https://www.facebook.com/softobiz" target="_blank">Facebook for more updates

Full Stack Developer

Skills:

• Proficiency with JavaScript and HTML5

• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks

• Experience with Java, JSON, Spring Boot and Hibernate 

• Experience with MYSQL databases

• Familiarity with Linux environments

• Experience with GIT 

• Hands on experience with AWS S3 is preferred

• Experience with web servers & application servers such as Apache and Nginx is good to have

Responsibilities: 

• Design and develop client-side and server-side architecture

• Develop and manage well-functioning database

• Implementation of approved user interface

• Design and construction of REST APIs

• Server management and deployment for the relevant environment

• Min 7+ Years of experience as Testing experts
• Test Engineer with 3+ Yrs of experience inTOSCAautomation Tool
• Responsible for planning, designing, deploying, maintenance and troubleshooting related toTOSCA
• Must have a proven experience ofin leading the development of automation framework and automation (functional) test scripts
• Good knowledge and hands one experience inTOSCAautomation Tool
• Execute test automation scripts and Publish test reports
• Design and develop Test Automation Scripts usingTosca
• Holds good knowledge and experience in differentToscarelated automation frameworks