11+ End-user training Jobs in Mumbai | End-user training Job openings in Mumbai

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

Job Description   - Omniflow and Java Developer

Should have working experience between 6-8 years in Java development

Mandatory skills are good knowledge of object oriented concepts, experience of working on Spring boot application, should have worked on hibernate ORMS and candidate must have clear understanding of database concepts

Optional skills include knowledge of angular framework and postgreSQL database

Good to have knowledge of jBPM open source workflow

Qualifications

Master or Bachelor degree in Engineering/Computer Science /Information Technology

Additional Information

Skills and Competencies:
Strong documentation skills
Excellent communication skills, both written and verbal
Decision making and problem solving skills
Good organizational skills        

Lead Data Scientist

Location: Mumbai

Application Link: https://flpl.keka.com/careers/jobdetails/40052

What you’ll do

• Manage end-to-end data science projects from scoping to deployment, ensuring accuracy, reliability and measurable business impact
• Translate business needs into actionable DS tasks, lead data wrangling, feature engineering, and model optimization
• Communicate insights to non-technical stakeholders to guide decisions while mentoring a 14 member DS team.
• Implement scalable MLOps, automated pipelines, and reusable frameworks to accelerate delivery and experimentation

What we’re looking for

• 4-5 years of hands-on experience in Data Science/ML with strong foundations in statistics, Linear Algebra, and optimization
• Proficient in Python (NumbPy, pandas, scikit-learn, XGBoost) and experienced with at least one cloud platform (AWS, GCP or Azure)
• Skilled in building data pipelines (Airflow, Spark) and deploying models using Docker, FastAPI, etc
• Adept at communicating insights effectively to both technical and non-technical audiences
• Bachelor’s from any field

You might have an edge over others if

• Experience with LLMs or GenAI apps
• Contributions to open-source or published research
• Exposure to real-time analytics and industrial datasets

You should not apply with us if

• You don’t want to work in agile environments
• The unpredictability and super iterative nature of startups scare you
• You hate working with people who are smarter than you
• You don’t thrive in self-driven, “owner mindset” environments- nothing wrong- just not our type!

About us

We’re Faclon Labs – a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting — in tech, in thinking, and in creating real-world impact.

We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas. If you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company while it's being built- this is the place!

Role and Responsibilities:

·        Lead the vision of our product and consumer experiences

·        Own the end-to-end design/ UX of YouShd’s applications, design simple and clean visual UI, and create wireframes, prototypes, and pixel-perfect mocks

·        Work with the tech team to get your ideas built

·        Conduct user research, come up with user personas, both informally and in structured studies, and analyze and present findings so we all can understand our users better

·        Set the standard for what great design entails and help your team achieve that standard

·        Build and maintain a design system to achieve consistency across our applications

Skills and Experience:

·        2+ years of experience in product design

·        Work with wireframing tool of choice (Balsamiq, Pencil, Axure, Whimsical, Mockflow, etc.) to create low fidelity and high fidelity wireframes

·        Convert any wireframes into mockups using Figma, Sketch, etc.

·        Find design inspirations related to the idea proposed and do independent research

·        Demonstrated experience of leading complex projects independently under tight timelines

·        Detail orientation, execution excellence and entrepreneurial spirit

·        First-principles led problem-solving attitude

Nice to Haves:

·        Experience with frontend web or mobile development

·        Previous experience working in an Agile environment with scrums and sprints

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Roles & responsibilities

• Onboarding, Handling and Managing HNI / Ultra HNI clients.

• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography. 

• Aiming for consistent growth of customer wallet share and book size.

• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.

• Constantly review client portfolios and give a birds’ eye view.

• Ability to work in partnership with Federal Bank and drive leads & AUM.

• Service existing clients with the support of client servicing team

• Adherence to all regulatory, statutory, and corporate compliance standards 

Requirements

• 8+ years of experience in Wealth Management space

• Must have completed MBA from a premier business school.

• Should have sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE etc.) & markets.

• English is mandatory and command on local language would be beneficial. 

• Ability to work in tandem with our channel partner and generate leads & business. 

• Good communication and presentation skills

A highly motivated and passionate individual who has experience in executing end to end web based application projects and bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.

Responsibilities:

• Collaborate with Product Manager and Engineering Manager to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Understand the product specification and be able to ask questions and gather information and feedback to build a well rounded solution.
• Deliver end to end applications starting from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
• Should be able to use existing front-end components to build web based UI interfaces.
• Strong technical design approach to problem solving for backend services.
• Should be able to communicate and defend the tech design choices taken for long term scalability and maintainability.
• Play the role of an unblocker in a tight scrum environment.
• Should be able to help other developers with challenges and help achieve milestones as per plan.

• Prioritise to manage ad-hoc requests in parallel with ongoing projects.
• Document API specification, technical design and other key information for all projects/modules/services owned

Requirements:

• A highly talented developer with 4-7 years of hands-on experience in building secure and scalable web-based applications using Java in backend and JS-based frontend frameworks
• Strong knowledge of Java 8+, databases (SQL and NoSQL), MySql, Mongo
• Experience working with Cassandra, Spring Boot, Apache Spark, Kafka, RabbitMQ is highly desirable
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5
• Strong experience in data modeling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test-driven development practices.
• Experience in creating and adhering to best practices for development
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.
• Basic knowledge of AWS preferred
• Strong experience in Microservices (SRP) paradigm
• Willing to learn new technologies (Golang)

• Qualification B.Tech/M.Tech/MCA(IT/Computer Science)
• Years of Exp 4 - 7 years

Lead Engineering Manager for Singapore based Asset Management Fintech

About the Company:

Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description:

We are creating a full-stack technology team and looking for an Engineering Lead to head the tech platform development and the tech team. Working together with the co-founders, you will decide the revised tech stack, talent to be hired, and best practices to be put in place.

We are building a solution that deploys elements of tokenization using blockchain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities.

What we care about

• You should have prior experience leading a team of developers having gone through the entire cycle of hiring, developing, deploying, succeeding/failing, repeat.
• Hands on experience, knowing good practices at each stage of development such as TDD, CI/CD, Unit/Integration/E2E tests.
• You love technology and all aspects of it. You are a constant learner not because you need to, but because you want to.
• You understand finance, specifically areas of Asset Management, PE/VC, and private banking.
• You know how to spot good talent and nurture good talent. You believe time spent on training is time well spent.
• You know how to budget for the tech stack and the team you need.
• You are not afraid to call out other senior staff when they commit mistakes. You are as much part of the strategic decision making as the co-founders.
• Nothing lasting ever gets built in a few months. You believe in building to last, and don’t mind additional effort today to prepare for tomorrow.
• Values – customer satisfaction before bottom-line. Employee health before deadlines. Family before everything else.

What we don’t care about

• Project managers – we hate middle management
• Big egos
• Any kind of politics or hierarchy
• Your gender, sexual orientation, clothes you wear, what you do outside of work.

Key requirements:

• Minimum 2 years in a Head of Engineering/Lead Engineer role with a startup. Overall, between 5-10 number of years of tech experience.
• BE/ BTech or MTech/ Dual degree in Computer Science/Software engineering or similar from a Tier 1 institute
• Strong fundamental knowledge of algorithms, data structures, design patterns and network protocols.
• Ability to define and deploy the right tech stack for a fintech organization
• Blockchain implementation experience preferred
• Experience with actual product launch and adoption
• Experience with Agile methodologies. Experience with Agile methodologies and IT budgets to assess technological performance

What you can expect from us?

• A competitive above market salary. We want you to focus on your growth, and the best way is to not have you worry about operational expenses
• Complete independence of operations
• A Bonus that improves as company performance ticks up
• Significant career growth opportunity to a CTO position