2+ End-user training Jobs in Mumbai | End-user training Job openings in Mumbai

*📢 Job Opening: Customer Support Executive at Torero Softwares Ltd (Medica Software)📢*

*📍 Location:* Lower Parel East, Mumbai

*⏳ Job Type:* Full-time

*Role Overview 🖥️*

Join Torero Softwares Ltd as a Customer Support Executive and assist clients in resolving queries related to software, accounting, and GST while providing training sessions for our Medica software.

*Key Responsibilities and Skills 🧑‍💻* 

* *Client Support:* Assist clients with queries related to software, accounting, and GST by delivering high-quality solutions.

* *Software Training:* Lead training sessions to help clients make the most of the software.

* *Collaboration & Learning:* Work closely with a skilled technical team and stay updated with new software features—there's always something new to learn!

* *Skills:* Strong communication and problem-solving skills, basic knowledge of accounting and GST, familiarity with remote tools like Anydesk or TeamViewer is a plus.

*Education 🎓*

* Commerce graduate preferred (freshers with knowledge of accounting and GST are welcome!)

* 12th Pass with experience in Customer Support (preferably in Software Products) can also apply.

*Working Hours: ⏰* Monday to Saturday - 10:00 AM to 7:00 PM

*Why Join Us? 🌟*

An exciting opportunity to grow, learn, and be part of an innovative tech company that’s a leader in ERP software!

*We look forward to hearing from you! ✨*

Key Responsibilities:

• Lead the development and delivery of high-quality, scalable web/mobile applications.
• Design, build, Manage and mentor a team of Developers across backend, frontend, and DevOps.
• Collaborate with cross-functional teams including Product, Design, and QA to ship fast and effectively.
• Integrate third-party APIs and financial systems (e.g., payment gateways, fraud detection, etc.).
• Troubleshoot production issues, optimize performance, and implement robust logging & monitoring.
• Define and enforce best practices in Planning, coding, architecture, and agile development.
• Identify and implement the right tools, frameworks, and technologies.
• Own the system architecture and make key decisions on performance, security, and scalability.
• Continuously monitor tech performance and drive improvements.

Requirements:

• 8+ years of software development experience, with at least 2+ years in a leadership role.
• Proven track record in managing Development teams and delivering consumer-facing products.
• Strong knowledge of backend technologies (Node.js, Java, Python, etc.) and frontend frameworks (React, Angular, etc.).
• Experience in cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Deep understanding of system design, REST APIs, microservices architecture, and database management.
• Excellent communication and stakeholder management skills.
• Experience in Any Ecommerce Online app a web Applications or any Payment Transaction Environment will be a plus point.