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Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)
Company: OneSpider Technologies LLP
Timings: Mon–Sat, 10:00 AM – 7:00 PM
Role Overview:
We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).
Key Responsibilities:
- Handle client calls and resolve software-related queries
- Support clients with accounting, GST, and billing features
- Use AnyDesk / UltraViewer for remote troubleshooting
- Coordinate with internal teams when needed
Requirements:
- Min. 6 months of experience in customer support
- Commerce graduate preferred (B.Com or equivalent)
- Knowledge of accounting & basic GST
- Familiarity with AnyDesk / UltraViewer
- Strong problem-solving and communication skills
Why Join Us?
- Work with a leading healthcare software company
- Gain real-world experience in software and accounting support
- Friendly team and growth opportunities
Apply Now !
Amazon Web Services (AWS)
Python
JavaPrimary Skills
DynamoDB, Java, Kafka, Spark, Amazon Redshift, AWS Lake Formation, AWS Glue, Python
Skills:
Good work experience showing growth as a Data Engineer.
Hands On programming experience
Implementation Experience on Kafka, Kinesis, Spark, AWS Glue, AWS Lake Formation.
Excellent knowledge in: Python, Scala/Java, Spark, AWS (Lambda, Step Functions, Dynamodb, EMR), Terraform, UI (Angular), Git, Mavena
Experience of performance optimization in Batch and Real time processing applications
Expertise in Data Governance and Data Security Implementation
Good hands-on design and programming skills building reusable tools and products Experience developing in AWS or similar cloud platforms. Preferred:, ECS, EKS, S3, EMR, DynamoDB, Aurora, Redshift, Quick Sight or similar.
Familiarity with systems with very high volume of transactions, micro service design, or data processing pipelines (Spark).
Knowledge and hands-on experience with server less technologies such as Lambda, MSK, MWAA, Kinesis Analytics a plus.
Expertise in practices like Agile, Peer reviews, Continuous Integration
Roles and responsibilities:
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Responsible for designing, building, testing, and deploying the software releases.
Salary: 25LPA-40LPA
React.js
NodeJS (Node.js)Amazon Web Services (AWS)Job description - REMOTE FOR SOMETIME (TEMPORARILY) BUT GHATKOPAR IS WHERE YOU WILL WORK .
Duties & Responsibilities
- Architecting and developing backend web applications / APIs
- Backend integration with SQL/No-SQL databases, and other external services/APIs
- Integration of web application frontend and backend
- End-to-end performance and optimization of the web/mobile application
- Frontend development of UI/UX using latest technologies and best practices
- Integrating external services to frontend for various needs
- Work with QA team to ensure test coverage and execution
- Create and automate unit test cases and conduct regular code reviews
- Work with business team to ensure application meets requirements and expectations of external and internal clients
- Work effectively in Agile environment
- Provide estimates and create user stories as part of agile methodology
- Work effectively with other members of same and external teams
- Work on multiple projects at the same time if need be
Required Experience, Skills and Qualifications :
Skills Required :
- Expertise in JavaScript based frontend and backend frameworks (MERN preferred) react
- Expertise in AWS
- Expertise in developing full-stack JavaScript systems
- Experience in creating REST APIs
- Proficiency in working with Open source technologies is a plus cassandra
- Expertise in developing modern fluid web interfaces with latest technologies ui
- Experience with developing hybrid mobile apps
- Self-motivated and can work without much supervision
- Works well independently as well as in team environment
- Strong problem solving and analytical skills
- Excellent communication and interpersonal skills
- Experience working with international clients preferred
- Experience working with Git
- Experience with working on real time systems
- Experience working with SQL and non-SQL database systems
Job Type : Full-time
Experience :
Full Stack Development : 3-6 years (Preferred) 2 positions 1 requires 3 years and 1 requires above 6
Education :
- Bachelor's (Preferred)
- nodejs framewrork
- api
- deploy code
- data cloud
Generic Job Description for your easy reference:
- Manages day-to-day relations with the media, to include handling media queries, media interviews, and press conferences, preparing news releases and media kits, and promoting story lines; serves as the spokesperson on highly sensitive, complex or emergency situations.
- Provides direct and proactive advice, consultation, and assistance to the Head, public information matters, to include providing direct assistance in researching, providing information and developing messages.
- Cultivates and maintains knowledge of and relationships with key news media at local, state and national levels.
- Responds to and follows through on requests for information from the media and the public, determining appropriate, accurate response and appropriate university contacts for response; collaborates with the Custodian of Public Records to respond to requests for information in compliance with the Inspection of Public Records Act.
- Plans and disseminates internal and external communication of information through various media that is designed to keep public informed of accomplishments or points of view.
- Writes, edits, reviews and assures appropriate distribution of communication/public relations materials that have a wide impact including news releases, articles, speeches, on-line information services, and broadcast scripts; may oversee production and publication of communication/public relations materials and related communication.
- Gather, write, edit, coordinate and upload information for/to the web site; may assist with the design of consistent methodologies for the development of internet/intranet and new emerging technological communication resources.
- Leads or guides the work of a collaborative communication team as appropriate.
- Performs miscellaneous job-related duties as assigned.
Job Family Descriptor
This includes technology and network planning acorss multiple layers, introduction of new technologies into the network for new services and/or better network efficiency.
Designs the network architecture and performs technical analysis of software, hardware, and network systems, systems engineering for front-end processors, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems.
Analyses traffic flows and trends, route planning, network optimisation, routing solutions and forecast of traffic. Performs integration with existing systems and conduct service validation prior to hand over to Service Operations team. Has knowledge on IP routers, switches, fiber optic connections, microwave wireless transmission, 2G/3G/4G, DSL and radio frequency systems, etc.
The function engages with LOBs and Products Team to understand market forecast/ trends, and with relevant teams and vendors to discuss solutions and cost estimates and CAPEX optimization initiatives.
Also responsible for equipment planning via rfp while working along with commercial team.
Broad outline of the Role
Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
Demonstrates a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.
Able to identify problems and significantly improve, change or adapt existing methods and techniques
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)- 1+ years of experience in any technology like VB.Net, ASP .Net etc.
- Currently working on live projects
- Problem solving skills
- Go getter attitude
There will be rigouros training provided on
About the Role:
Recruit a team of superheroes to exponentially grow HelpNow’s impact across India! Run an engaging community with team and clients. Write compelling articles on our organisation, industry and for the users.
Job Responsibilities:
-
Source and interview candidates for our Job openings.
-
Write content for LinkedIn, Blog, WA & more.
-
Manage patient response and replies on Twitter, WA, Insta
- Collect Patient Stories and Testimonials.
Drive employee community and dispute resolution at HelpNow.
The candidate should have minimum 4 years of experience at:
- Connecting with people of all kinds
- Good command over English and Hindi
- Critical thinking and sharp observation skills
- Basic human psychology may be useful
Visual Studio
C#JavascriptHTML/CSSAngularJS (1.x)AngularJS (1.x)JavascriptPython
Ruby on Rails (ROR)NodeJS (Node.js)
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