11+ EDC Jobs in India

Experience - 0-4 Yrs (Freshers are also welcome)

Job Location - Bangalore Airport

Work Mode - Work from Office

Shifts - Rotational Shifts

Work days - 6 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days

Interview Process -

1) Screening

2) Virtual L1 interview 

3) Virtual/In-person L2 interview

4) HR Discussion

Job Description 

As a Customer Success Executive, you will be the face of our payment solutions at one of the busiest airports in India. You will ensure that every merchant—from luxury boutiques to food outlets—enjoys a seamless payment experience. Your primary responsibility is to maintain the health of our POS/EDC terminals and tablets through proactive daily visits and rapid technical support.

Key Responsibilities

• Be the Face of the Company: Walk the airport terminal daily to visit your assigned shops. Make sure store managers know you and trust you to help them.
• Fix Tech Issues on the Spot: If a credit card machine (POS) or tablet isn't working, fix it immediately so the shop doesn't lose sales.
• Problem Solver: If you can’t fix a machine yourself, report it to your boss right away so a replacement can be sent.
• Maintenance Checks: Regularly check all devices to make sure they are charged and connected to the internet before the airport gets busy.
• Help & Mentor: Show shop staff how to use the machines correctly and how to fix simple internet or paper jam issues.
• Keep Records: Keep a simple daily log of which shops you visited, what you fixed, and what the shop owners are saying about the service.

Requirements:

• Education: Graduate in any stream (Technical diplomas or IT backgrounds are a plus).
• Experience: 0–3 years in field support, retail operations, or customer success. Experience with POS/EDC hardware is highly preferred.
• Communication: Fluent in English and Hindi. Knowledge of Kannada is a significant advantage for local coordination.
• Flexibility: Must be willing to work in rotational shifts (including morning, evening, and night shifts) to support 24/7 airport operations.
• Physical Stamina: Comfort with extensive walking and standing, as the role requires visiting multiple outlets across large airport terminals.
• Problem-Solving: A "customer-first" mindset with the ability to remain calm and professional in a fast-paced environment.

The candidate should have extensive experience in designing and developing scalable data pipelines and real-time data processing solutions. As a key member of the team, the Senior Data Engineer will play a critical role in building end-to-end data workflows, supporting machine learning model deployment, and driving MLOps practices in a fast-paced, agile environment. Strong expertise in Apache Kafka, Apache Flink, AWS SageMaker, and Terraform is essential. Additional experience with infrastructure automation and CI/CD for ML models is a significant advantage.

Key Responsibilities

1. Design, develop, and maintain high-performance ETL and real-time data pipelines using Apache Kafka and Apache Flink.
2. Build scalable and automated MLOps pipelines for training, validation, and deployment of models using AWS SageMaker and associated services.
3. Implement and manage Infrastructure as Code (IaC) using Terraform to provision and manage AWS environments.
4. Collaborate with data scientists, ML engineers, and DevOps teams to streamline model deployment workflows and ensure reliable production delivery.
5. Optimize data storage and retrieval strategies for large-scale structured and unstructured datasets.
6. Develop data transformation logic and integrate data from various internal and external sources into data lakes and warehouses.
7. Monitor, troubleshoot, and enhance performance of data systems in a cloud-native, fast-evolving production setup.
8. Ensure adherence to data governance, privacy, and security standards across all data handling activities.
9. Document data engineering solutions and workflows to facilitate cross-functional understanding and ongoing maintenance.

Job description

Duties & Responsibilities

• Preparing hot and cold beverages and food products as per the defined SOP.
• Following the defined steps of guest service.
• Maintaining the cleaning & hygiene aspects of the store .
• Following the cleaning and hygiene guidelines set by the store .
• Managing product hygiene and expiry Managing store visual merchandising.
• Having basic knowledge about coffee beans and coffee machine.
• Having knowledge about the food safety rules and demonstrating them while working Handling the basic level product-related complaints as the per process.
• Maintaining the Daily/Weekly/Monthly inventory records.
• Supporting the Store Manager in stock reconciliations.
• Maintaining a safe and healthy work environment.

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage .
• Good written and verbal communication skills.
• Ability to work well under pressure.
• Flexible and works well with a team.
• Ability to multitask.
• Experience in luxury retail or hospitality.

Reporting Manager - Store Manager

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·         Handle team of executives to lead SEO, content, and design requirements of marketing campaigns

·         Handle both online and offline marketing: hands-on experience with digital media, including SEO , PPC, social media marketing, email, and affiliate channels.

·         Lead and manage whole lead generation initiative for B2B services campaign in international markets like USA, UK, Australia and Europe.

·         Use and manage different tools required to manage, control and report progress of marketing initiatives and campaigns

·         Conceptualize, design and execute various marketing campaigns from time to time to generate high quality qualifies leads for company

·         Accomplished at leveraging full value from marketing automation processes and tools.

·         4+ years of hands-on marketing experience in a B2B role.

·         Excellent understanding of B2B services marketing.

·         Knowledge of Demand Generation tactics and Lead Conversion principles.

·         Ability to create value propositions that communicate clearly to targeted audiences.

• Extensive experience in creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.

·         Demonstrated ability to manage the budgeting process and use of analytical skills.

·         Proven track record in delivering marketing campaigns that drive sales growth.

·         An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.

·         Excellent English written and verbal communication skills.

·         B2B Services Marketing

·         Marketing Campaigns

·         Demand Generation

·         Lead Conversion

·         Content Creation

·         Sales process understanding

·         SEO

·         PPC