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Customer Support Executive Role (For ERP Software, Accounting & GST)
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site, Full Time)
Working Days: Monday – Saturday
Timings: 10:00 AM – 7:00 PM
Role Overview
This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.
Key Responsibilities
- Handle customer queries related to ERP software usage
- Resolve accounting entries, billing, and GST-related issues
- Guide customers step-by-step during live calls
- Provide remote support using AnyDesk / UltraViewer
- Escalate complex issues when required
Mandatory Eligibility
- Commerce background (B.Com / M.Com or equivalent)
- Basic understanding of accounting entries
- Comfortable communicating with customers on calls
- Willing to work on-site at Lower Parel, Mumbai
- Freshers who are good in accounting can also.
Interested Candidates Can Apply Now
• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.
Responsibilities:
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
Java
Spring BootJob Description:
- Experience in Core Java, Spring Boot.
- Experience in microservices.
- Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2
- Good knowledge of multi-threading
- Basic working knowledge of Unix/Linux
- Excellent problem solving and coding skills in Java
- Strong interpersonal, communication and analytical skills.
- Should be able to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
Team Lead + Software development for SAP ABAP & .Net
-
Management degree
-
SAP ABAP certified
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Minimum 8+ years of Experience in development
-
Team management
Work Description:
- Storyteller & Fountainhead brimming with ideas on variety of ways to communicate the message to target audience to create pull-marketing advertisements
- Develop graphic, copy & video content using https://medium.com/@gmiecznikowski/shape-your-brand-with-this-exercise-4645ac3ea26d">Brand Key communication framework
- Deliver brand assets like social media content, landing page content, performance marketing creatives, directional scripts for influencers, PR etc.
- Deeply understand & empathise with consumer insights & create Brand stories around problem, solution, functional benefits, emotional payoffs & social currency to drive awareness, brand attribute scores & sales
- Provide direction to designers, videographers, editors to develop online marketing campaigns
- Map customer journeys, service design and communication assets to drive engagement
- Coordinate with agencies to create marketing creatives, video content
- Analyze online consumer behaviours & trends to understand product-market fit
- Manage daily marketing & communication operations
Candidature requirements:
- 5+ years experience in advertising agency with product marketing background
- Prior experience in conceptualization & execution of short 15 secs videos ads
- Strong storytelling visualization skills in form of videos & graphics
- Experience in in women oriented product, service, startup is added plus
- Intuitively sense the market need and visualize marketing & communication tactics
Summary:
● We are seeking a highly motivated and experienced Cyber security
● Expert to join our team. You will be responsible
for safeguarding our IT infrastructure, data, and applications from cyber threats.
● You will have a deep understanding of server, endpoint, mail, and infrastructure security and possess strong incident response skills.
● Additionally, you will be well-versed in relevant regulations and how to navigate them during data breaches.
Responsibilities:
● Implement and maintain comprehensive security controls for servers, endpoints, mail, and infrastructure.
● Conduct regular vulnerability assessments and penetration testing.
● Monitor security logs and SIEM systems for suspicious activity.
● Investigate and respond to security incidents, including data breaches.
● Develop and implement incident response plans and procedures.
● Stay up-to-date on the latest cyber threats and vulnerabilities.
● Provide security awareness training to employees.
● Advise on and implement security best practices throughout the organization.
● Understand and comply with relevant data privacy and security regulations (e.g., HIPAA, GDPR, PCI DSS).
● Work collaboratively with IT, business units, and legal teams.
About the Company
Ofin is an online business service and compliance platform which helps small and medium-sized businesses to start, run and grow their business at an affordable cost. Ofin was started in August 2019 with a mission to help entrepreneurs to start their business companies and have hassle-free compliance. We have helped hundreds of businesses across India with our range of services.
We are looking for an experienced Account Assistant to oversee general accounting operations by controlling and verifying our financial transactions.
Account Assistant responsibilities include reconciling account balances and bank statements, maintaining the general ledger, and preparing month-end close procedures. A successful Senior Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts.
Account Assistant duties also include ensuring accuracy and effectiveness in all of our accounting tasks. CANDIDATES HAVE KNOWLEDGE UP TO FINALIZATION IN TALLY. KNOWLEDGE OF ZOHOBOOKS WILL BE AN ADDED ADVANTAGE. SALES & PURCHASE INVOICE, BANK RECONCILIATION, TAXATION PART, GST, ITR, TDS, TCS, STOCK INVENTORY.
Responsibilities ·
- Prepare tax payments
- Estimate and track tax returns
- Complete quarterly and annual tax reports
- Organize and update the company’s tax database
- Recommend tax strategies that align with business goals
- Prepare necessary paperwork for tax payments and returns
- Share financial data with the accounting department
- Identify tax savings and suggest ways to increase profits
- Follow industry trends and track changes related to taxes
- Liaise with internal and external auditors
- Forecast tax predictions to senior managers
Hello,
As discussed below is the JD of GC/BDE Intern/BDE/Sr,BDE/BDM- Inside Sales.
Company Name- uFaber Edutech Pvt Ltd.
Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.
Website: www.ufaber.com
Who are we-
uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.
HTML/CSS
AngularJS (1.x)
jQuery- Development of Web and Mobile application
- Proficient in Figma and Photoshop, HTML, Angular, Material Design, jQuery, CSS, ES6, Bootstrap
- Good understandings and skills in User Empathy, Analytical Thinking, User Stories, Branding and Content.
- Passion to work in dynamic, start-up environment.
- Compensation best in the industry.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
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