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Job Title: Technical Writer
Location: Remote (Bengaluru- India)
About Our Client:
We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure
About the role
We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.
Responsibilities:
- Strong technical background, with understanding or hands-on experience in software development and web technologies
- Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
- Stay up-to-date with the latest industry trends and tools in technical writing and documentation
- Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
- Independently research and understand the functionality and intricacies of our products and services.
- Translate technical information into accessible content for both technical and non-technical users.
- Continuously review and update existing documentation to reflect changes in our digital products.
- Optimize documentation for maximum clarity, usability, and consistency.
- Conduct research and gather information from subject matter experts to ensure accuracy.
- Work closely with the technical writing team to enhance end-user and developer documentation.
- Provide estimates for development efforts based on your understanding of business requirements and technical environments.
Qualifications:
- Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
- Proficiency in writing for both technical and non-technical audiences.
- Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
- Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
- Knowledge of analytics platforms (e.g., Google Analytics, Matomo).
Preferred:
- Previous experience as a Developer.
- Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .
Why This Opportunity Matters
You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.
What does the role look like?
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Lead Should be an excellent team manager as well as individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.
What will you be doing?
Develop and execute automated tests and test plans
Efficiently execute test cases across all functional areas of the products(API and App) Review product user interface for conformity to design guidelines
Find, isolate, document, regress, and track bugs through resolution
Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented Ensure the highest quality product delivery with security.
Evaluating and integrate open source and in house developed toolsets
What will you need ?
Bachelor/Master degree in CS or related field from a reputed college
Experience in manual testing for Application and APIs
Experience in automation testing using available framework.
Strong knowledge of QA methodologies, testing frameworks and tools
Demonstrated experience in test planning, test design, test execution and reporting.
Excellence in technical communication with peers and non-technical partners.
Understanding & experience with software design pattern, restful APIs and microservice architecture
Prior experience in start-ups or health-tech will be a plus
- We are looking for : Data engineer
- Sprak
- Scala
- Hadoop
N.p - 15 days to 30 Days
Location : Bangalore / Noida
As a technical writer, your job is to translate complex information into a language understandable by anyone. You must ensure that everything we deliver can be used by any user, developer, or business owner.
RESPONSIBILITIES
• Develop a deep understanding of Cashfree products, and target audience. Aim to be the expert in the product area you are handling.
• Collaborate with the product team to identify key content requirements.
• Write and maintain high-quality documentation for technical and non-technical audiences, including concept docs, how-to procedures, integration docs, and API reference documentation.
• Collaborate with the product and development team to create user interface text.
• Create videos to explain concepts and procedures in an easy-to-understand format.
• Create and review product-oriented blog posts.
• Organize existing documents, identify gaps, and suggest improvements.
• Analyze usage patterns of documents and suggest ways on improving them.
• Review and revise content based on internal and external customer feedback.
Requirements
• Bachelor's degree in English, communication, linguistics, or bachelor’s degree in engineering.
• 1 to 4 years of experience as a technical writer.
• Experience working with product and UX Designers and writing user interface text
• Strong technical writing skills.
• Experience managing content projects, including coordinating with cross-functional teams.
• Have prior experience with creating videos.
• Familiar with markup languages such as Markdown and HTML
IT solutions specialized in Apps Lifecycle management. (MG1)
- Expert knowledge of IBM DB2 V11.5 installations, configurations & administration in Linux systems.
- Expert level knowledge in Database restores including redirected restore & backup concepts.
- Excellent understanding of database performance monitoring techniques, fine-tuning, and able to perform performance checks & query optimization
- Good knowledge of utilities like import, load & export under high volume conditions.
- Ability to tune SQLs using db2advisor & db2explain.
- Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec.
- Administration of database objects.
- Capability to review & assess features or upgrades to existing components.
- Experience in validating security aspects on a confidential database.
- Hands-on experience in SSL communication setup, strong access control, and database hardening.
- Experience in performing productive DB recovery and validating crash recovery.
- Experience in handling incidents & opening DB2 support tickets.
- Experience in deploying a special build DB2 version from DB2 support.
- Worked in environments such as 12x5 supports of production database services.
- Excellent problem-solving skills, analytical skills.
- Validate security aspects on a confidential database
- SSL communication setup, strong access control; database hardening
- Validate Crash recovery
- perform productive DB recovery
- On incidents open db2 support tickets
- Deploy a special build DB2 version from db2 support
Good to have:
- Experience in handling application servers (WebSphere, WebLogic, Jboss, etc.) in highly available Production environments.
- Experience in maintenance, patching, and installing updates on WebSphere Servers in the Production environment.
- Able to handle installation/deployment of the product (JAR/EAR/WAR) independently.
- Knowledge of ITIL concepts (Service operation & transition)
Soft skills:
- Ability to work with the global team (co-located staffing).
- Carries learning attitude, should be an individual contributor and must have excellent communication skills.
- Support: 12/5 support is required (on a rotational basis).
Key Skill - React Native
Mandatory Skills-
"1. Proficient in React Native, Redux, Type Script 2. Experience architecting and building commercial apps, released in both the App Store and Play Store "
Desired Skills-
1. Knowledge in Android app or iOS app development 2. Have developed and published apps for either Android or iOS"
Job Description -
• Design, build and maintain efficient, reusable, and reliable code • Development of UI elements and Integration with APIs • Identify bottlenecks and bugs, and devise solutions to these problems • Help maintain code quality, organization, and automatization • Ensure high performance and responsiveness of request. • Must be able to write solutions that scale • full-time work experience in React Native • Self-motivated with excellent work ethics • Experience in React Native bridging concepts • Experience with Typescript. • Have developed and published apps for either Android or iOS. • Design, development, coding, testing and debugging skills .
About this Role:
As part of the frontend development team, you will be responsible to build and maintain client side applications for our users collaborating with cross-functional teams comprising Product, Design, BI, and other engineers.
You will define best practices for client side architecture and build for the long term over iterations that bring measurable business value.
You will be involved in recruiting engineers for the team and mentoring them
As a company, we are very data driven and customer focused. As an engineering team, we are driven by metrics and care deeply about agility without compromising on the quality of our output. We are working towards creating an environment where individuals feel empowered to take ownership and initiative.
About You:
● You have a minimum of 7 years of experience building high-performance consumer-facing mobile applications at product companies of a decent scale
● You have a keen eye for mobile architecture and able to assist your team in making the right choices for every project
● You have previous experience building react native applications from scratch
● You have prior experience with recruiting and building a high-performance team
● You have a passion for mentoring and helping people on your team grow and achieve their goals
● You practice test-driven development
● You are familiar with both Android and iOS design patterns, and GraphQL
● You have some exposure to native app development in Swift, Kotlin, or Java
● You have strong knowledge of software development fundamentals, including a relevant background in computer science fundamentals and agile development methodologies.
● You are an excellent collaborator & communicator. You know that startups are a team sport. You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
● You are excited by the prospect of working in a distributed team and company.
Location: We are primarily looking for candidates in Bangalore but are open to other locations in India for the right candidate. At the moment, however, like most teams, we are fully remote.
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