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Job Title: Technical Writer

Location: Remote (Bengaluru- India)

About Our Client:

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role

We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.

Responsibilities:

• Strong technical background, with understanding or hands-on experience in software development and web technologies
• Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
• Stay up-to-date with the latest industry trends and tools in technical writing and documentation
• Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
• Independently research and understand the functionality and intricacies of our products and services.
• Translate technical information into accessible content for both technical and non-technical users.
• Continuously review and update existing documentation to reflect changes in our digital products.
• Optimize documentation for maximum clarity, usability, and consistency.
• Conduct research and gather information from subject matter experts to ensure accuracy.
• Work closely with the technical writing team to enhance end-user and developer documentation.
• Provide estimates for development efforts based on your understanding of business requirements and technical environments.

Qualifications:

• Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
• Proficiency in writing for both technical and non-technical audiences.
• Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
• Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
• Knowledge of analytics platforms (e.g., Google Analytics, Matomo).

Preferred:

• Previous experience as a Developer.
• Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .

Why This Opportunity Matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

About RapidClaims

RapidClaims is a leader in AI-driven revenue cycle management, transforming medical

coding and revenue operations with cutting-edge technology.

The company has raised $11 million in total funding from top investors, including Accel

and Together Fund.

Join us as we scale a cloud-native platform that runs transformer-based Large Language

Models rigorously fine-tuned on millions of clinical notes and claims every month. You’ll

engineer autonomous coding pipelines that parse ICD-10-CM, CPT® and HCPCS at

lightning speed, deliver reimbursement insights with sub-second latency and >99 %

accuracy, and tackle the deep-domain challenges that make clinical AI one of the

hardest—and most rewarding—problems in tech.

Engineering Manager- Job Overview

We are looking for an Engineering Manager who can lead a team of engineers while

staying deeply involved in technical decisions. This role requires a strong mix of people

leadership, system design expertise, and execution focus to deliver high-quality product

features at speed. You will work closely with Product and Leadership to translate

requirements into scalable technical solutions and build a high-performance engineering

culture.

Key Responsibilities:

● Lead, mentor, and grow a team of software engineers

● Drive end-to-end ownership of product features from design to deployment

● Work closely with Product to translate requirements into technical solutions

● Define architecture and ensure scalability, reliability, and performance

● Establish engineering best practices, code quality, and review standards

● Improve development velocity, sprint planning, and execution discipline

● Hire strong engineering talent and build a solid team

● Create a culture of accountability, ownership, and problem-solving

● Ensure timely releases without compromising quality

● Stay hands-on with critical technical decisions and reviews

.

Requirements:

● 5+ years of software engineering experience, with 2+ years in team leadership

● Strong experience in building and scaling backend systems and APIs

● Experience working in a product/startup environment

● Good understanding of system design, architecture, and databases

● Ability to manage engineers while remaining technically credible

● Strong problem-solving and decision-making skills

● Experience working closely with Product teams

● High ownership mindset and bias for action

Good to Have

● Experience in healthcare tech / automation / RPA / AI tools

● Experience building internal tools and workflow systems

● Exposure to cloud infrastructure (AWS/GCP/Azure)

Job Description

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Roles and Responsibilities:

1. Support Cybersecurity Assessments:

o Assist in conducting cybersecurity governance risk assessments for

applications.

o Help in the preparation and review of the Cybersecurity Governance

Assessment Questionnaire (CGAQ).

o Ensure all necessary information is collected and documented accurately.

o Provide guidance and support to ensure understanding and compliance with

cybersecurity requirements.

2. Issue and Exception Management:

o Track and follow up on issues and exceptions identified during assessments.

o Ensure timely closure of findings from assessments and audits.

o Document and report the status of issues and exceptions to relevant

stakeholders.

3. Documentation and Reporting:

o Assist in maintaining accurate records of assessments, issues, and exceptions.

o Maintain contact with with IT and Business to ensure customer satisfaction

Job Title: .NET Developer

Experience: 5+ Years

Location: Bangalore, India

Notice Period: Immediate Joiners Preferred

Job Type: Full-time

Job Summary:

We are looking for an experienced and proactive .NET Developer with over 5 years of hands-on experience in developing enterprise-grade applications. The ideal candidate will have strong expertise in ASP.NET, Microservices architecture, and containerization tools like Docker. This is an excellent opportunity to work in a dynamic team, building scalable and high-performance systems.

Key Responsibilities:

• Design, develop, test, and deploy secure and scalable .NET applications.
• Work with ASP.NET (MVC/Web API/Core) to build server-side applications.
• Develop and maintain microservices in a cloud-native environment.
• Containerize applications using Docker for streamlined deployment.
• Collaborate with cross-functional teams to understand business requirements.
• Ensure high performance, quality, and responsiveness of applications.
• Troubleshoot and debug production issues efficiently.

Key Requirements:

• 5+ years of hands-on experience in software development using .NET technologies.
• Proficient in ASP.NET MVC / Web API / .NET Core.
• Strong experience in Microservices architecture.
• Practical knowledge of Docker and containerization best practices.
• Good understanding of RESTful services and API development.
• Experience with version control systems (e.g., Git).
• Familiarity with Agile methodologies.
• Strong problem-solving and communication skills.

Senior / Lead Full Stack or Frontend Engineer

Hiring for a Series E, 3.1 Billion Dollar rapidly growing organisation focused on payments, marketing and customer loyalty.

• To take ownership of delivering performant, scalable and high quality cloud based software, both frontend and backend side.
• Code reviews.
• Mentoring Team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.

• Thorough knowledge of developing cloud based software including backend apis and react/angular based frontend.
• Thorough knowledge of scalable design patterns and message based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, Sql etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in NodeJs,TypeScript,Scala,ReactJs,Angular.
• Eye for user centric mobile first designs on the frontend.
• Experience with hybrid frontends such as react-native, electronJs is a plus.    

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

• Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
• Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
• De-escalate and resolve issues by leveraging platform and industry expertise 
• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
• Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features

What you will need

• Bachelor's degree or equivalent work experience
• Ability to work 6:30 PM IST, 5:30 AM IST
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• Nice to have (not required): Bilingual in French-English

We are looking for candidate who can :-

1. Deal with our new and existing clients on daily basis to mantain relations

2. You willbe closing working with marketing team and help them to build best stratergies as per output.

3. knowing google sheets is an add on