11+ ACD Jobs in India
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Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities
Job Title: Google & Meta Ads Specialist
Location: Delhi (On-site)
Company: Aertrip
Industry: Travel & Tourism
Experience Required: 2–4 years (Travel Industry Preferred)
Job Overview:
We are seeking a Performance Marketing Specialist experienced in Google Ads and Meta Ads to manage and optimize paid campaigns for our travel products and services. The ideal candidate will have prior experience in the travel industry, driving bookings, leads, and revenue through high-performing digital campaigns.
Key Responsibilities:
- Plan, create, and manage Google Ads (Search, Display, YouTube) and Meta Ads (Facebook & Instagram) campaigns.
- Optimize campaigns to maximize ROI, CTR, and conversions while reducing cost per acquisition (CPA).
- Conduct keyword research, audience targeting, and competitor analysis to improve ad performance.
- Create remarketing & retargeting strategies to boost travel bookings and inquiries.
- Monitor daily campaign performance and prepare detailed performance reports.
- Collaborate with the content and design team to create high-performing ad creatives.
- Stay updated on Google & Meta advertising policies and industry best practices.
- Implement A/B testing to improve ad creatives and landing page performance.
- Track travel market trends and leverage them for seasonal and promotional campaigns.
Requirements:
- Bachelor’s degree in Marketing, Business, or related field.
- 2–4 years of experience in managing Google & Meta Ads campaigns.
- Mandatory experience in the Travel & Tourism industry (Flights, Holidays, Hotels, or OTAs).
- Strong knowledge of PPC, audience targeting, and performance optimization.
- Hands-on experience with Google Analytics, Tag Manager, and Search Console.
- Ability to analyze data and provide strategic insights for campaign improvement.
- Excellent communication and project management skills.
Preferred Skills:
- Experience in retargeting campaigns for travel packages or flight bookings.
- Familiarity with GDS / OTA marketing strategies.
- Understanding of conversion tracking & pixel setup.
- Knowledge of landing page optimization to increase lead conversion.
Role Overview
We are seeking a Sales Executive who will be responsible for driving new business, nurturing client relationships, and achieving revenue targets. The ideal candidate should have a proven track record in IT or digital solutions sales, excellent communication skills, and the ability to understand client needs to offer tailored solutions.
Key Responsibilities
- Identify, prospect, and generate new business opportunities in target markets (USA).
- Pitch including web development, digital marketing, SEO, RPA, and BI tools.
- Build and maintain strong relationships with clients (B2B & B2C).
- Collaborate with the marketing team on campaigns, lead generation, and client acquisition strategies.
- Conduct client meetings, product demos, and solution presentations.
- Negotiate contracts, close deals, and achieve assigned sales targets.
- Maintain accurate records of sales activities and pipeline in CRM.
- Stay updated on market trends, competitors, and industry insights.
Requirements
- Bachelor’s degree in business, Marketing, IT, or related field.
- 2–5 years of proven experience in IT, SaaS, or digital marketing sales.
- Strong understanding of websites, SEO, RPA, BI tools, and digital transformation solutions.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
- Familiarity with sales tools.
- Target-driven mindset with a passion for closing deals.
What We Offer
- Competitive base salary + attractive commission structure.
- Opportunity to work with clients across India and the USA.
- Growth-oriented work environment with performance-based incentives.
- Training and support to enhance your sales and technical knowledge.
- Exposure to cutting-edge technologies and global projects.
Position: Business Development Executive
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh
Language: English & Hindi
Salary: 2.50 LPA to 4.80 LPA
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Requirements:
• Bachelor's degree in business management, marketing, or related field.
• 0 - 3 years' relevant work experience in business development or similar field preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in Microsoft Office and relevant software.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends
Experience with project development life cycle,
Agle Concepts
XML /REST /FTP /SOAP. XQuery, XSLT / JSON expreince required
Oracle service bus (11g and 12c)
Experience required
Mule ESB desirable
Java EE Experience Required
Working experince with message system like JMS required
Responsibilities
- Translate designs and wireframes into high-quality code.
- Design, build, and maintain high-performance, reusable, and reliable Java code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
Requirement
- Minimum year of experience as an Android app developer.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to understand business requirements and translate them into technical requirements
- Seeking product ideas and feedback from stakeholders, gathering requirements, writing specifications, and helping shape wireframes and workflows
- Defining clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
- Working with engineers and designers to ship features and product improvements
- Identifying success metrics and setting up processes to analyze and track funnel performance using cutting-edge analytics products
- Understanding the consumer through past experiences and research, and market data and ensuring laser focus on the consumer during product development
What you need to have:
- Engineering from Tier 1 Institute
- Prior experience in early or growth stage fintech startups
- 3+ years of experience in product management
- Experience with product analytics and SQL or data querying / analysis tools
- Intuitive but data-driven combining the power of analytics and heuristics with innovative customer validation techniques
- Good communication skills (both written and verbal). You will have to inspire a lot as people will look up to you for product vision!
- Ability to understand the needs of the users, translate them into features, and working with the engineering team to understand the implementation details
- Ability to define metrics that drive online communities. You should be comfortable with metrics like MAUs, retention cohorts, etc.
- Ready to roll up sleeves to spend time designing UI, analysing data, setting up quality processes and guardrails, jumping into the business analysis as required
Role: Web Designer/ Developer
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
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ABOUT US
Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
We believe: that if space tourism is real, so is reaching for the stars.
RESPONSIBILITIES
- Responsible for driving customer excellence & bringing the customer perspective to all business decisions
- Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
- Own and drive the overall NPS metric for Zolve
- Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
- Understand the competitive landscape and be an expert on our competition and how they are positioned
- Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
- Serve as a customer evangelist within the organization
REQUIREMENTS
- 1. Obsessed with improving customer experience 🙂
- 2. Obsessed with improving customer experience 🙂
- 3. Obsessed with improving customer experience 🙂
- 4-6 years of B2C product experience
- Preferably has worked or studied in the US
- A creative and quantitative thinker
- Significant attention to detail
- Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
- Excellent presentation, written, and verbal communication skills
1- Product uploading, Product Listing, Catalogue Management, Product Searching.
2- Candidate should have good knowledge of MS-Excel.
3- Candidate should have good typing speed.
4- Candidate should be proactive in approach
5- Basic knowledge of photo edit is required
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