11+ ACD Jobs in India
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Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities
MongoDB
Express
React.js
NodeJS (Node.js)🚀Urgent Hiring : MERN Stack Developer
Location : Gurgaon
Work Mode : Work From Office (5 Days a Week)
Experience : 3 to 6 Years
Joining : Immediate Joiners Preferred
Job Description :
We are looking for a skilled and enthusiastic MERN Stack Developer to join our growing team in Gurgaon.
The ideal candidate will be responsible for developing robust web applications using MongoDB, Express.js, React.js, and Node.js.
You will work on both front-end and back-end components, ensuring high performance and responsiveness.
Key Responsibilities :
- Design, develop, and maintain scalable web applications using the MERN stack.
- Collaborate with UI/UX designers and backend developers to implement features.
- Write clean, modular, and reusable code.
- Integrate RESTful APIs and third-party services.
- Optimize applications for speed and scalability.
- Participate in code reviews, testing, and bug fixing.
- Manage version control using Git.
Required Skills :
- Strong proficiency in MongoDB, Express.js, React.js, and Node.js.
- Good understanding of JavaScript ES6+, HTML5, CSS3.
- Experience with Redux, React Hooks, and modern React ecosystem.
- Familiarity with RESTful APIs and JSON data exchange.
- Knowledge of Agile/Scrum methodologies.
- Experience with Git and version control tools.
Good to Have:
- Knowledge of TypeScript and Next.js.
- Experience with CI/CD pipelines and cloud services (AWS/Azure).
- Familiarity with unit testing frameworks like Jest or Mocha.
🌟 We’re Hiring – Corporate Sales & Business Development Associate 🌟
📍 Location: Pune or Bangalore
🗓️ 6 days working
🎓 Qualification: BBA / MBA (Freshers welcome!)
📌 Department: Sales & Business Development
Are you looking to kickstart your career in Corporate Sales & Business Development?
We are seeking energetic and driven individuals who can connect with corporate stakeholders, generate leads, and promote our offerings like corporate catering, lunch box subscriptions, high tea packages, group bookings, and gift cards.
💼 Your Responsibilities:
✔️ Research & generate corporate leads across Pune / Bangalore
✔️ Reach out to HR/Admin Managers, Event Companies & decision-makers
✔️ Pitch & present customized F&B solutions
✔️ Build client pipelines, proposals, and close deals
✨ Skills We Value:
- Strong communication & negotiation abilities
- Prospecting & networking skills (cold calling, LinkedIn outreach, events)
- Presentation & proposal development
- Time management & CRM knowledge (Zoho/HubSpot/Excel)
🚀 Why Join Us?
- Hands-on exposure to B2B sales in the F&B industry
- Opportunity to build corporate networks in Pune & Bangalore
- Dynamic and growth-driven role with real impact
📩 Interested? Apply now
Jenkins
DockerKey Qualifications :
- At least 2 years of hands-on experience with cloud infrastructure on AWS or GCP
- Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
- Knowledge in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
- Familiarity with monitoring and alerting tools(e.g. CloudWatch, ELK stack, Prometheus)
- Proven ability to work independently or as an integral member of a team
Preferable Skills :
- Familiarity with standard IT security practices such as encryption, credentials and key management
- Proven ability to acquire various coding languages (Java, Python- ) to support DevOps operation and cloud transformation
- Familiarity in web standards (e.g. REST APIs, web security mechanisms)
- Multi-cloud management experience with GCP / Azure
- Experience in performance tuning, services outage management and troubleshooting
This is a remote internship role for a Private Equity Intern. The Private Equity Intern will assist in various day-to-day tasks, including conducting financial analysis and market research, performing due diligence on investment opportunities, and supporting the investment team with deal execution. The intern will also be involved in monitoring and reporting on portfolio company performance and preparing investment memos and presentations.
Qualifications
- Strong Analytical Skills and proficiency in Finance
- Understanding of Investments and Private Equity concepts
- Experience or coursework in conducting Due Diligence
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Currently pursuing or recently completed a Bachelor's or Master's degree in Finance, Business, Economics, or a related field
- Prior internship or work experience in finance or investment banking is a plus
Job Description
Our client is re-imagining skill-based education building the future of higher education. The platform educates young talent from remote India (tier - 2/3 cities/towns) on job-relevant skills and connects skilled graduates to jobs. With more than 200000+ users currently on the platform, it is growing exponentially. We are looking for the missionary talent to join us in the journey to transform higher education and build the university of the future.
Key Responsibilities:
1. Creating comprehensive talent sourcing and recruitment strategies, leveraging internal and external resources in order to hire the best talent in the market.
2. Lead the team of recruiters to screen candidates by reviewing resumes, and job applications, and performing initial level screening.
3. Maintaining relationships with the consultants/hiring partners and ensuring a robust candidate pipeline at all times.
4. Design and execute mass hiring/bulk-hiring for sales and customer success positions. Take ownership of the interview process and the candidate's experience.
5. Handling communication within the team and aiding in preparing schedules for recruitment activities and their execution.
Requirements:
1. Min 5+ years experience in recruitment, with hands-on experience in hiring.
2. Ability to communicate effectively, both orally and in writing.
3. Familiar with a wide variety of sourcing avenues.
4. Excellent organizational and time management skills.
5. Comfortable making decisions independently.
6. Ability to prioritize, multitask and meet deadlines and targets
Preferably -4 to 7 years of experience of selling any type of
Boilers/ Electric boiler/ super heaters.
B. Assist company in application discussion with clients and
generate enquiries.
D. Convince client of superior technology and sell Electric type.
C. Fill up questionnaire during bidding stage for major bids, projects
& interact with client & team for quotes & all follow up.
D. Make weekly / monthly reports of client visits, review with
Management, team on enhancing market share, maintain list of
RFQ, quotes,Orders etc.
E. Make technical & application selling, quote preparation & follow
up with clients of all nature and starategise solution to ward
competition.
F. Take initiative in solving problems at site for products supplied
when called for.
G. Ensure guarantee runs, educate clients on proper running of our
products & minimize and solve guarantee claims.
J. Participate in exhibitions & educate clients on our product
features, screen web portal and download and bid new opportunities,
arrange vendor registration for domestic & international markets,
constant follow up with foreign agents.
.NET
AngularJS (1.x)
Angular (2+)
JavascriptAbout OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.
Responsibilities:
Work with business-stakeholders to understand requirements, prototype, build and deploy it.
CRUD the backend code you own keeping maintenance, performance and security in mind.
Keep up breast of latest technologies and its ecosystem and adopt ones that aid safe product delivery at speed.
Automate the boring and mundane stuff for you prefer to be productive than being busy.
We are flat. Be responsible for professional growth of self and the team.
- Tune application for performance.
- Take initiatives and manage change to work towards business goals at speed without compromising safety.
- Coach full-stack developers on backend skills.
- Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition
Develop functional, architectural and other documentation as required for productive functioning of teams.
- Be the brand ambassador for OJ Commerce by speaking at meetups, conferences, etc.
- We are fluid. Be ready for changing dynamics in responsibilities from time to time. Exciting isn't?
- Take the lead in digital transformation of legacy applications.
What you need to shine?
- You have the prior experience in modernising legacy applications.
- You are a passionate hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.
- You have the ability to see and work on the big picture (Application Architecture) and devilish details (Complex Code).
- Strong experience in developing web applications using C#, VB.Net, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, ASP.NET Web API, .Net Core etc.
- You are Cloud savvy, preferably Google Cloud.
- You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.
Hands-on experience in building SOA or Micro-services preferably on .NET Core.
Proven Architectural skills with high standards in Code quality
Knowledge of ReactJS/Typescript would be added advantage.
Practical experience in Agile development methodologies of using CI/CD.
Extreme Programming (TDD) experience is sought after by us.
What we Offer
- Greenfield opportunity to transform legacy backend applications to latest technology stack.
- Fast-paced start-up environment: This is not for the faint hearted; you need grit and passion as much as you need the core skills.
- Work in an interdisciplinary team where learning from one another and developing solutions cross-functionally is a key part of our culture.
- Golden opportunity to make history by making big business impact.
- Competitive salary to take good care of self and family.
- Insurance Benefits: Medical and Accident cover.
- Flexible Working Hours
JavaNodeJS (Node.js)
PythonCogoport Story
Do you prefer to get speeding tickets or parking tickets?
Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.
The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.
Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.
Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.
Cogoport Leadership
https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/
Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.
With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.
For more insights about the company: https://cogoport.com/about">https://cogoport.com/about
Why Cogoport?
International Trade can be complicated at times and every day brings new challenges and opportunities to learn. When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.
As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.
Areas of Impact for you
- Ownership of product delivery, devops, cybersecurity, performance, impeccable software quality, and configuration.
- Hands-on management with deep-dive into the details of software design, implementation and debugging.
- Attract, hire, retain, motivate and mentor the team..
- Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.
- Leadership role in the driving technical architecture, specifically leveraging micro-services.
- Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
- Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
- Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.
Desirable Skills and Experience
- Bachelor or Masters in Computer Science with 8-10 years of total work experience in a software product company with at least 3-4 years of experience in managing projects and leading teams.
- Experience owning highly-available and scalable software systems
- Strong technical background with proven record of individual technical accomplishments
- Excellent organizational and communication skills.
- Ability to make quick decisions in high pressure environments.
- Demonstrated negotiation, influencing and problem-solving skills with attention to detail.
- Ability to handle multiple competing priorities in a fast-paced environment
- Understanding of team dynamics, have the ability to inspire highly-talented engineers and develop team-level leaders
- Experience with Agile development.
Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.
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Carrying out Market Research in order to keep up to date with customer trends, competitor analysis, product/service fitment as well as try to predict future trends.
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Creating and developing effective Marketing & Branding Strategies. Proactively developing comprehensive activities to leverage business development activities to support both B2B and B2C.
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Managing Marketing Campaigns across all platforms including online and digital to ensure that products and services meet customers’ expectations and to build credibility of all brands.
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Deep analysis of all Marketing & Branding campaigns. Ensuring scientific measurement and report generation of the effectiveness of each such campaign.
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Closely monitoring company’s corporate website/s and social media platforms. Ensuring that we pick the conversations across each, basis which formulating and redesigning the Marketing & Branding Strategies.
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Organizing and executing on the ground events to engage with various stake holders in order to enhance Brand Equity and drive Product Sales.
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Actively and aggressively identifying new business opportunities and coming out with innovative Marketing Strategies such as campaign, event execution, partnership etc.
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Being able to develop strong understanding of performance of the products to support continual optimization of Marketing, Sales and Product Strategy.
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Collaborating, reviewing and approving all marketing materials as developed by the content/design and other external vendors
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Building and managing a rich content/collaterals that attract a qualified audience of event organizers to company’s owned properties (including blog posts, white papers, ebooks, reports, infographics, case-studies etc.).
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Growing new leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
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Drafting, reviewing and finalizing the sales & marketing related communications, articles, blogs, etc. for all digital platforms such as SMM, emails to internal and/or external communication, etc.
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Managing various email campaigns, including the template designs, calls-to-action, and content used in our email sends.
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Building relationships with customers, prospects, and experts/speakers.
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Managing 360 Brand Communications across all media touchpoints.
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Handling all PR related activities & communications.
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Writing, Editing, and strategizing external-facing content as directed by the Senior Leadership Team.
-
Ghost writing for senior management.
-
Working closely with the Co-Founders and the senior leadership team to grow the business.
What you need to have:
- Masters in Marketing, Business Communication, or related fields
- An Absolute Digital Devil : Should be someone for whom Digital is second home and understands all the nuances of the world wide web.
- A real Go-Getter: Should be someone who is not ready to take ‘no’ for an answer.
- Passionate and Result Oriented: Should be highly result focused no matter what the odds are.
- A Peoples Person: Needs to have phenomenal people skills and should actually love and enjoy working with people across varied demographics.
- Demonstrated flexibility to manage multiple tasks, solve problems and work effectively in a fast-paced, deadline-driven environment
- Excellent project management and communication skills
- Ability to think strategically, conceptually as well as analytically
- Ability to work with teams, both internal and external
- Sales-minded, with sound understanding of enterprise marketing principles
- Excellent written, verbal and interpersonal communication skills
- Desire to work in a team-oriented, entrepreneurial corporate environment
- Seeking an individual that is team-oriented, sound decision making abilities, collaborative, positive attitude, commercially aware, adaptable to changing priorities, change agent, continuous improvement mind set, ability to work under tight timeline
- Any other certifications in writing or business communication are an added advantage
- Complete working knowledge of designing tools such as Photoshop, Illustrator, In-design
- Familiarity with end -to-end design process, video production process, content writing process as well animation and VFX pipelines will be an added advantage
- Should be aware on the usage of external software’s and websites such as shutterstock, envato and tools like handbreak etc.
- Excellent written, verbal & technical skills
- Excellent presentation, organization, time management, and cross-department communication skills
- Ability to quickly adapt to changes and work effectively under pressure
- Excellent client-facing and internal communication skills
- Ability to think strategically and drive the business strategy
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong problem management skills
- Ability to manage multiple priorities
- Ability to interact well with people at all levels within and outside the organization
.NET
C#Job Description
- Strong experience in .NET, C# Programming, SQL server,
- Strong Object Oriented design and analysis skills.
- Excellent debugging skills, able to debug complex technical issues involving multiple system
components. - Ability to design, develop and implement high-quality code in a timely manner.
- Excellent written and verbal communication skills are must.
- Experience in Onsite / offshore model.
- Prior experience in a technical leadership position.
- Experience with Agile methodology.
Job Responsibilities
- Understand and develop technical solutions for complex problems that require regular use of logical thinking, reasoning and ingenuity
- Participate in peer-reviews of solution designs, code review and analysis.
- Collaborate with both internal and external stakeholders.
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