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11+ ACD Jobs in India

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Cymetrix Software

at Cymetrix Software

2 candid answers
Netra Shettigar
Posted by Netra Shettigar
Remote only
4 - 7 yrs
₹15L - ₹21L / yr
IVR
Genesys
ACD
SIP
SIPOC
+4 more

Remote Opportunity


Contact Center Solution Design and Implementation

IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)

API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations

Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths

Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)

Call Flow, Agent Script, and Customer Workflow Design

SIP and Telephony Integration

Communication and Interpersonal Skills

Team Collaboration and Independent Work Abilities


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AerTrip India Limited

at AerTrip India Limited

1 recruiter
Aertrip HR
Posted by Aertrip HR
Delhi
2 - 5 yrs
₹7L - ₹15L / yr
Google ads
Meta ads
Search Engine Optimization (SEO)
CPC

Job Title: Google & Meta Ads Specialist

Location: Delhi (On-site)

Company: Aertrip

Industry: Travel & Tourism

Experience Required: 2–4 years (Travel Industry Preferred)

Job Overview:

We are seeking a Performance Marketing Specialist experienced in Google Ads and Meta Ads to manage and optimize paid campaigns for our travel products and services. The ideal candidate will have prior experience in the travel industry, driving bookings, leads, and revenue through high-performing digital campaigns.

Key Responsibilities:

  • Plan, create, and manage Google Ads (Search, Display, YouTube) and Meta Ads (Facebook & Instagram) campaigns.

  • Optimize campaigns to maximize ROI, CTR, and conversions while reducing cost per acquisition (CPA).

  • Conduct keyword research, audience targeting, and competitor analysis to improve ad performance.

  • Create remarketing & retargeting strategies to boost travel bookings and inquiries.

  • Monitor daily campaign performance and prepare detailed performance reports.

  • Collaborate with the content and design team to create high-performing ad creatives.

  • Stay updated on Google & Meta advertising policies and industry best practices.

  • Implement A/B testing to improve ad creatives and landing page performance.

  • Track travel market trends and leverage them for seasonal and promotional campaigns.

Requirements:

  • Bachelor’s degree in Marketing, Business, or related field.

  • 2–4 years of experience in managing Google & Meta Ads campaigns.

  • Mandatory experience in the Travel & Tourism industry (Flights, Holidays, Hotels, or OTAs).

  • Strong knowledge of PPC, audience targeting, and performance optimization.

  • Hands-on experience with Google Analytics, Tag Manager, and Search Console.

  • Ability to analyze data and provide strategic insights for campaign improvement.

  • Excellent communication and project management skills.

Preferred Skills:

  • Experience in retargeting campaigns for travel packages or flight bookings.

  • Familiarity with GDS / OTA marketing strategies.

  • Understanding of conversion tracking & pixel setup.

  • Knowledge of landing page optimization to increase lead conversion.

Read more
Small Companies

Small Companies

Agency job
via Fice Connect by Khushi Sharma
Mumbai
1 - 6 yrs
₹2L - ₹6L / yr
Sales
IT consulting
Business Development

Role Overview 

We are seeking a Sales Executive who will be responsible for driving new business, nurturing client relationships, and achieving revenue targets. The ideal candidate should have a proven track record in IT or digital solutions sales, excellent communication skills, and the ability to understand client needs to offer tailored solutions.

 


Key Responsibilities 

  • Identify, prospect, and generate new business opportunities in target markets (USA).
  • Pitch including web development, digital marketing, SEO, RPA, and BI tools.
  • Build and maintain strong relationships with clients (B2B & B2C).
  • Collaborate with the marketing team on campaigns, lead generation, and client acquisition strategies.
  • Conduct client meetings, product demos, and solution presentations.
  • Negotiate contracts, close deals, and achieve assigned sales targets.
  • Maintain accurate records of sales activities and pipeline in CRM.
  • Stay updated on market trends, competitors, and industry insights.


Requirements 

  • Bachelor’s degree in business, Marketing, IT, or related field.
  • 2–5 years of proven experience in IT, SaaS, or digital marketing sales.
  • Strong understanding of websites, SEO, RPA, BI tools, and digital transformation solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and as part of a team.
  • Familiarity with sales tools.
  • Target-driven mindset with a passion for closing deals.


What We Offer 

  • Competitive base salary + attractive commission structure.
  • Opportunity to work with clients across India and the USA.
  • Growth-oriented work environment with performance-based incentives.
  • Training and support to enhance your sales and technical knowledge.
  • Exposure to cutting-edge technologies and global projects.

 

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Remote only
0 - 3 yrs
₹2.5L - ₹4.8L / yr
Marketing & Communication

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh

Language: English & Hindi

Salary: 2.50 LPA to 4.80 LPA


We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.


Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.


Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

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US based IPO listed company in Bangalore

US based IPO listed company in Bangalore

Agency job
via The Hub by Sridevi Viswanathan
Remote only
5 - 11 yrs
₹14L - ₹30L / yr
Oracle Service Bus
MuleSoft
skill iconJava
Software Development
Software Testing (QA)
6+ years experience preferred in a developer role using OSB (Oracle Service Bus)
Experience with project development life cycle,
Agle Concepts
XML /REST /FTP /SOAP. XQuery, XSLT / JSON expreince required
Oracle service bus (11g and 12c)
Experience required

Mule ESB desirable
Java EE Experience Required
Working experince with message system like JMS required
Read more
Ebizz Infotech

at Ebizz Infotech

3 recruiters
Pooja Soni
Posted by Pooja Soni
Surat
1 - 3 yrs
₹1.8L - ₹5.4L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
User Interface (UI) Design
skill iconGitHub
+2 more

Responsibilities

  • Translate designs and wireframes into high-quality code.
  • Design, build, and maintain high-performance, reusable, and reliable Java code.
  • Ensure the best possible performance, quality, and responsiveness of the application.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automatization.

 

Requirement

  • Minimum year of experience as an Android app developer.
  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  • Strong knowledge of Android UI design principles, patterns, and best practices
  • Experience with offline storage, threading, and performance tuning
  • Ability to understand business requirements and translate them into technical requirements

 

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Disruptive Fintech Startup

Disruptive Fintech Startup

Agency job
via Unnati by Sarika Tamhane
Bengaluru (Bangalore)
1 - 3 yrs
₹8L - ₹10L / yr
Product Management
Product Manager
SQL
Heuristic analysis
Product development
+4 more
If you are interested in joining a purpose-driven community that is dedicated to creating ambitious and inclusive workplaces, then be a part of a high growth startup with a world-class team, building a revolutionary product!
 
Our client is a vertical fintech play focused on solving industry-specific financing gaps in the food sector through the application of data. The platform provides skin-in-the-game growth capital to much-loved F&B brands. Founded in 2019, they are VC funded and based out of Singapore and India-Bangalore.
 
Founders are the alumnus of IIT-D, IIM-B and Wharton. They have 12+ years of experience as Venture capital and corporate entrepreneurship at DFJ, Vertex, InMobi and VP at Snyder UAE, investment banking at Unitus Capital - leading the financial services practice, and institutional equities at Kotak. They have a team of high-quality professionals coming together for this mission to disrupt the convention.
 
As an Associate Product Manager, you will be a part of the product team, ideate and build prioritized roadmap features and manage product lifecycle from ideation to launch and beyond.
 
What you will do:
  • Seeking product ideas and feedback from stakeholders, gathering requirements, writing specifications, and helping shape wireframes and workflows
  • Defining clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
  • Working with engineers and designers to ship features and product improvements
  • Identifying success metrics and setting up processes to analyze and track funnel performance using cutting-edge analytics products
  • Understanding the consumer through past experiences and research, and market data and ensuring laser focus on the consumer during product development

 


What you need to have:

  • Engineering from Tier 1 Institute
  • Prior experience in early or growth stage fintech startups
  • 3+ years of experience in product management
  • Experience with product analytics and SQL or data querying / analysis tools
  • Intuitive but data-driven combining the power of analytics and heuristics with innovative customer validation techniques
  • Good communication skills (both written and verbal). You will have to inspire a lot as people will look up to you for product vision!
  • Ability to understand the needs of the users, translate them into features, and working with the engineering team to understand the implementation details
  • Ability to define metrics that drive online communities. You should be comfortable with metrics like MAUs, retention cohorts, etc.
  • Ready to roll up sleeves to spend time designing UI, analysing data, setting up quality processes and guardrails, jumping into the business analysis as required
Read more
EyeT Innovations Software Solutions Pvt Ltd
Sandhya Vasu
Posted by Sandhya Vasu
Cochin
1 - 2 yrs
₹1.5L - ₹2.5L / yr
User Experience (UX) Design
ux designer
User Interface (UI) Design
skill iconHTML/CSS

Role: Web Designer/ Developer
 
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
 
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
 
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
.

Read more
Zolve

at Zolve

2 recruiters
Varun Kashyap
Posted by Varun Kashyap
Bengaluru (Bangalore)
4 - 6 yrs
₹35L - ₹50L / yr
Communication Skills
Customer Relationship Management (CRM)
Customer Service

ABOUT US

 

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

  • A Bank Account you can create from anywhere in the world in under five minutes
  • A high-limit Credit Card that helps build a healthy credit score
  • Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.

 

RESPONSIBILITIES

 

  • Responsible for driving customer excellence & bringing the customer perspective to all business decisions
  • Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
  • Own and drive the overall NPS metric for Zolve
  • Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
  • Understand the competitive landscape and be an expert on our competition and how they are positioned
  • Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
  • Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
  • Serve as a customer evangelist within the organization

 

REQUIREMENTS

 

  • 1. Obsessed with improving customer experience 🙂
  • 2. Obsessed with improving customer experience 🙂
  • 3. Obsessed with improving customer experience 🙂
  • 4-6 years of B2C product experience
  • Preferably has worked or studied in the US
  • A creative and quantitative thinker
  • Significant attention to detail
  • Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
  • Excellent presentation, written, and verbal communication skills
Read more
zillionsbuyer

at zillionsbuyer

1 recruiter
monika marshetti
Posted by monika marshetti
Remote, Pune
0 - 2 yrs
₹1L - ₹2L / yr
Category Management
Cataloguing
Operations
zillionsbuyer is among the fastest-growing E-Commerce destinations for electrical products in India. Our business growth is a

1-  Product uploading, Product Listing, Catalogue Management, Product Searching.

2- Candidate should have good knowledge of MS-Excel.

3- Candidate should have good typing speed.

4- Candidate should be proactive in approach

5- Basic knowledge of photo edit is required

testament to our work and efforts put in to provide reliable and affordable technology to our customer in just a few clicks. zillionsbuyer is known for its professionalism, integrity, transparency and our total commitment to timely deliveries.
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Cipher Research Group

at Cipher Research Group

1 recruiter
Avani Mathur
Posted by Avani Mathur
Jaipur
0 - 5 yrs
₹3L - ₹4L / yr
DevOps
skill iconJavascript
skill iconHTML/CSS
WAF
skill iconPostgreSQL
+3 more
• Design and develop software tools related to tracking, implementing, managing and presenting data. • Develop and maintain Cipher’s website. • Develop software tools which will automate various manual processes. • Develop and design dashboard and UI related tools. • Build, optimize, and maintain an easy-to-use, powerful web application. • Craft elegant solutions to challenging problems and actively look for ways to improve Cipher software tools and website. • Deliver reliable software through continuous integration, automated testing, and in-depth code reviews. • Work on a fast-moving team that delivers on shared commitments. • Work at all levels of the web stack. • Work closely with technical consultant, designers, other developers. • Innovate on new products and features that can reach millions of users.
Read more
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