pharmacist

Job Details:

• Role: Senior Staff Engineer, Java React
• Experience: 7.5 -9 Years
• Employment Type: Full-time
• Work Mode: Bengaluru (Hybrid)

Job Description

REQUIREMENTS:

• Total experience: 7.5+ years
• Strong hands-on experience in Java and React.js.
• Good working knowledge of Python, Node.js, and PostgreSQL.
• Experience building REST APIs and integrating frontend with backend services.
• Familiarity with Agile Scrum, JIRA, and software development best practices.
• Ability to write clean, tested, and maintainable code with strong problem-solving and communication skills.
• Willingness to travel within India and overseas as required.

RESPONSIBILITIES:

• Develop and implement application features using Java and React.js.
• Participate in Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
• Build and integrate REST APIs and support backend/frontend development.
• Write clean, tested, and maintainable code while following coding standards.
• Support UAT, defect resolution, deployment activities, and update JIRA tasks regularly.
• Create technical documentation including API specifications and release notes.
• Collaborate with cross-functional teams to deliver high-quality software solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.   

 Role Overview

We are looking for a passionate and dedicated HR professional to join our growing team. The ideal candidate should be proactive, organized, and capable of managing end-to-end HR operations.

🔑 Key Responsibilities

• Manage end-to-end recruitment lifecycle
• Handle employee documentation and compliance
• Oversee onboarding and offboarding processes
• Address and resolve employee grievances
• Support day-to-day HR operations

🎯 Requirements

• Minimum 1+ year experience in HR / Recruitment
• Strong communication and interpersonal skills
• Ability to handle multiple tasks efficiently
• Basic knowledge of HR processes and compliance 

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Key Responsibilities

• Provide L2/L3 support for SAP FICO modules, resolving incidents, break-fix issues, and change requests within SLAs using tools like ServiceNow.
• Handle production configurations, month/year-end closings, and assist in functional enhancements including RICEF objects via full SDLC.
• Perform GAP analysis, BRD mapping, and guide technical teams on RICEF specifications for custom developments.
• Support testing (unit, integration, UAT), code reviews, and initial problem fixes for enhancements and new functionality.
• Collaborate with functional experts on incident resolution and solution design to meet quality standards.

Mandatory Skills

• 6-8 years SAP FICO support experience, including data modeling, extractions, staging, loading, transformations, and reporting.
• Core FI/CO configuration: GL, AP/AR, AA, Bank Accounting; CO sub-modules like Cost Element (creation/planning), Cost Center (planning/assessment/distribution/reporting), Internal Orders (types/planning/settlement), Product Costing (settings/standard/settlements/ML), COPA (structure/segments/flow/assessment/reports).
• Expertise in cross-module integrations: FI-MM/WM/SD/PP/PS.
• RICEF development, enhancements/user-exits, and strong knowledge of month/year-end activities.

Preferred Qualifications

• S/4HANA experience with Universal Journal, Fiori apps, and ITSM tools.
• Excellent communication for multinational teams, BRD analysis, and explaining technical concepts to non-technical users.
• Bachelor's in relevant field; ability to work independently in fast-paced settings.

Prospecting and Lead Generation US market - SaaS products

Farming, Cold reachout, existing relationships, partnerships

Product demo, proposal drafting, negotiation, contracts 

CRM (ZOHO) mgmnt

Exceed monthly, quarterly, annual targets

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

Job Description:-

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:-

• Source new sales opportunities through inbound & outbound leads

• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.

• Conducting in-depth Market research to identify prospective customers.

• Consistently expanding the customer database.

• Prospect call preparation including company background research and other pertinent lead information.

• Identify customers’ buying trends and provide reports to management.

• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM

Requirement:-

• Strong verbal & Written communication

• Source new sales opportunities through cold calling.

• Confident in speaking.

• Strong listening and presentation skills.

• Presence of mind to influence and persuade.

• Identify B2B key players and research the accounts.

• Proficient in using CRM and hands-on Microsoft Office.

• Strong interpersonal relations.

Benefits of working with us: -

• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.

• Sky's the limit when it comes to learning, growth & ideas.

• We do not follow the typical corporate hierarchy ladder.

• Medical insurance, gratuity, and provident fund.

• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.

As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.

Desired Candidate Profile

• Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
• Good understanding of web and app analytics
• Passionate about the Paid marketing campaigns across Web and App eco system
• An outstanding ability to think creatively
• Knack of numbers and identifying and resolving problems
• Excellent communication and interpersonal skills, with the ability to be personable yet persistent
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
• Hands on knowledge of, Google Analytics, Google Ads, Bing
• Experience in planning and managing the advertising spends with clients over last 2 years
• Advanced Excel and Microsoft office skills
• Advanced certification for Google Ads, Google Analytics
• Experience working on 3rd party App analytics. Web analytics platform
• Excellent problem-solving and analytical skills and impeccable business judgment