Railofy
Solving one of the biggest challenges in India!
Railway (IRCTC) congestion is one of the biggest problems in India. In fact, we have a separate Ministry in India trying to tackle this problem for decades.
We are a small team of technologists who have made a significant breakthrough progress in this field using AI, so that no waitlisted railway passenger has to ever miss a trip again!
We are backed by some of the leading VC investors in India. (learn more about us on www.railofy.com).
Location: Mumbai (WFH available)
Responsibilities:
- Evaluate user data & requirements in collaboration with product team
- Build UX improvement hypotheses and create draft design ideas, mockups and prototypes
- On-field surveys & testing with real / potential users and iterate the UX flow /design as per requirements
- Build final designs and support PRD development
- Coordinate with engineering team for development
- Identify and troubleshoot UI/UX problems; analyze user data for improvements
- Build & manage design library and global templates
Requirements:
- 4+ years of experience in building B2C products
- Proven work experience as a UX / Interaction Designer
- Knowledge of design software such as Adobe Illustrator, XD, Figma, Zeplin
- Knowledge of Product Analytics tools for UX decisions, AB testing etc
- Team spirit; strong communication skills to collaborate with various stakeholders
Cultural:
- Motivation to join an early stage startup and should go beyond compensation
- Should be always open for new learnings and responsibilities
About Railofy
Railofy is a travel tech start-up and an IRCTC Authorized Premium Partner with the mission to transform the train travel experience for Bharat! To make train journeys a more pleasurable and comfortable experience, Railofy offers a variety of services -
1. Railofy Hotplate - Order food from the top restaurants in town and get it delivered at your train seat
2. Train ticket booking - with an AI-powered recommendation engine as well as free cancellation feature..
3. Travel Guarantee - protection against Waitlist and RAC tickets. Get flight, bus, tatkal tickets and more at train ticket prices, if your ticket doesn’t get confirmed.
4. Whatsapp Bot - Check PNR Status now directly on your Whatsapp. Hassle free and without any downloads. Get automatic updates on Whatsapp. Just Whatsapp your PNR no to 9881193322.
We are a VC-funded startup solving one of the biggest transportation problems India faces Our team consists of 3 Founders from IIT, IIM and ISB.
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Job Profile:
We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.
Key Attributes you'd need to possess:
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Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.
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Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.
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User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points!
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Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.
Typical work week look like:
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Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.
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Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!
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Dev Support- Communicating with web developers, including providing input on any needed digital enhancements
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Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.
Our ideal candidate should have:
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4+ years of work experience in designing digital products or experiences
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Relevant Degree/Diploma or experience/certification in Product or Experience design
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Great understanding of user-centric design, responsive design and designing for web
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Good communication skills
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Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.
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Any experience in digital marketing is a plus.
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Good to have knowledge of CSS, HTML - we work hand in hand with developers
T
Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.
What are we looking for?
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Natural creativity:
The best designers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges and making positive changes to how the company is managed and marketed.
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Not a CAVEr:
You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.
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Say no to HiPPO:
At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)
Major Roles & Responsibilities
- Have a point of view and can distinguish between "good" and "great" work.
- Strong hands-on skills which should range from designing using Photoshop to coding UI mockups.
- Hands-on knowledge of front-end technologies: Html 5, CSS, JavaScript.
- Hands-on knowledge on Photoshop / Illustrator / Dreamweaver / Fireworks / Flash.
- A design portfolio demonstrating the breadth and proven experience in product and services marketing communication, workflow and interaction design, visual design work, and a thorough understanding of a good design process is required.
- Have the ability to work on digital marketing strategies, define workflows, write concepts and content to generate interest in Searce’s products, brands, and services.
- Have the ability to think strategically, act tactically, and solve problems quickly.
- Successfully overcome engineering challenges and understand the need for testing and iteration of new user experiences.
- Have a track record in creating highly functional, user-focused, complete, and desirable experiences and designs.
- Be able to lead teams through the design process and partner effectively within cross-functional teams.
- Be innovative, enthusiastic, flexible, and creative.
- Demonstrate excellent project management and scheduling skills.
Education & Experience
Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Design (B.Des.).
- A lead of visual design who envisions and creates the next generation of user interfaces for customer service.
- A design pioneer, who will invent user interfaces that combine speech, touch, and other modalities to drive intuitive interactions on smartphones, tablets, and other connected consumer devices.
- The ability to combine strategy with design thinking to deliver an experience like our audience never had before.
- Bring passion and dedication to his/her job and become a storyteller through exceptional and engaging designs.
Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus