Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 600+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home.
Who You Are:
As a member of the legal team, you will have an important role in implementing risk mitigation strategies and compliance programs. You must be comfortable issue-spotting, collaborating with the business, and thinking strategically. You will leverage your legal expertise to mitigate potential risks and accelerate business results in a fast-paced environment that requires quick and creative counseling.
You will have a proven track record of strong verbal and written communication skills, high attention to detail, responsiveness, creativity, and a solutions-based mindset . You are comfortable developing and implementing effective processes in a high-performance, high-accountability environment. Previous in-house experience is a plus, but not required. An interest in intellectual property, consumer protection, marketing law, and privacy law are preferred.
What You’ll Be Doing:
- Reviewing and negotiating contracts with vendors, customers, and affiliates
- Monitoring and enforcing customers’ and affiliates’ compliance with Highlevel’s policies in partnership with account managers and business leads
- Developing and protecting HighLevel’s intellectual property portfolio
- Collaborating with other departments to implement compliance programs and processes
- Educating the organization on new laws, regulations, and best practices
- Providing some administrative support to the Director of Legal Affairs
- Other legal projects as requested
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Law graduate with 0-4 years of experience OR
- Bachelor’s degree and at least 7-8 years experience as a paralegal in a law firm or supporting in-house lawyers, preferably in tech, software, or SaaS industry
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
CUSTOMER OBSESSION
- Support and guide our customers by keeping them at the heart of everything we do
- Deliver value to our customers through every interaction
- Utilize customer insights to drive & guide improvements for our product and services
- Ensure your customer commitments are met or exceeded
- Communicate effectively by practicing active listening and professional verbal & written communication
DRIVE FOR RESULTS
- Takes action, is decisive
- Displays a high energy and enthusiasm on a consistent basis
- Smoothly adjusts and responds to changing situations with resiliency and professionalism
- Conveys a sense of urgency to address problems and opportunities
- Collaborates & works across teams to attain company KPI's
GOOD TO GREAT
- Has a mindset of continuous learning and seeks out opportunities to develop new skills
- Consistently takes initiative to improve product, service and processes.
- Actively seeks feedback from colleagues, management and customers
- Brings forth ideas and solutions to make the boat go faster
DO WHAT IS RIGHT
- Displays a high standard of ethics and integrity
- Takes ownership for their decisions regardless of the outcome
- Acts with the customer, team and company in mind
- Can be counted on to do what they say they are going to do
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 500+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home!
Who You Are:
Responsible for leading and inspiring the Advisor team that primarily drives the initial implementation and onboarding for new HighLevel customers. Focuses on developing team capabilities, achieving software, data, migration and operational objectives and successfully delivering on customer commitments. This role will require frequent multi-tasking between building team internal processes and management of team members.
Who You Are:
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by
retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk" processes and communications Essential Functions:
● Influence others, lead, coach and empower, through motivation and encouragement,
to accomplish team goals and foster a positive team culture.
● Accomplishes customer success human resource objectives by recruiting, selecting,
orienting, training, assigning, scheduling, coaching, counseling, and disciplining
employees; communicating job expectations; planning, monitoring, appraising, and
reviewing job contributions; planning and reviewing compensation actions; enforcing
policies and procedures.
● Help to develop a proactive approach to customer success by defining customer churn risk criteria
● Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
● Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
● Drive business improvements based on customer feedback
● Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
● Devise a customer contact methodology to monitor and improve renewal/retention rates
● Interpret data that translates into action to improve the team.
● Can include managing or engagement with enterprise accounts
● Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
● Coach team on customer success best practices and training
● Provide continuous knowledge growth opportunities for Highlevel features and products
● Collaborate with cross-functional teams to ensure visibility and alignment
● Work with Product to prioritize customer features and requests
● Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
● Facilitate proper delegation to team members in the proper roles.
● Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
● Build out a road map for successful implementations and ongoing support of this process and product engagement for team
● Serve as an escalation point for critical recruiting issue resolution
● Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
● Collaborate with product team by providing status updates and customer feedback
● Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
● Continued optimization of current process and future ideals
Experience/Education/Certifications Required:
● Associate & Bachelor;s degree or equivalent experience
● 3+ Years in management
● SaaS software experience
● Several years running technical customer-facing teams.
● Experience in managing a team of over 20+
● Project management skills
● Leading a results driven team
● People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
● Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
● The ability to build and maintain relationships internally with team and with customers
● Excellent listening, presentation and communication skills at all levels
● The ability to partner with customers and team members in developing their strategic direction
● The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
● Strong customer facing communication skills
● Demonstrated data driven approach to problem solving
● Must be a go-getter and not afraid to ask questions
● Must have basic computer and excel skills
● Fluent in English.
● Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the
highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another
along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk03zmf?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk03zmf?source=
LogiNext is looking for an ambitious and committed specialist in Lead Generation who can do what it takes to succeed. You will identify business opportunities and generate interest among the key players. You will develop new prospects and build a great sales pipeline.
You have experience in generating leads and expanding the customer database in a product organization. You are a master in striking an engaging conversation with senior executives and attracting their attention towards the product value.
Responsibilities
Identify prospective clients and build a strong sales pipeline for the Sales Managers via cold - calling, out-bound leads, email communications, LinkedIn, referrals and other direct marketing methods Find unique ways to attract the attention of C-level executives of retail, FMCG, transportation, courier, manufacturing and e-commerce companies across Asia and North America to influence them to use LogiNext Product suite Initiate appointments with Sales team and sync-up with the respective Sales Manager to determine meeting output and follow up aggressively to close the deal Communicate status on a daily, weekly and monthly basis via phone and emails in accordance with the strategic plan and goal as developed by the Sales Head Log and record each-and-every outreach made, in CRM, producing regular activity reports as requested by Sales Head Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work toward corporate objectives
Requirements
Bachelor’s degree or equivalent in the field of computer science, information technology, mathematics or similar domains 2-3 years of experience in lead nurturing, lead generation and appointment setting Possessing good understanding of sales cycle, with a proven track record in a product organization Good working knowledge of enterprise technology and SaaS market Ability to take ownership, must work well individually or as a team member and to prosper in a fast-accelerating sales environment Knowledge of using CRM would be an added advantage Excellent selling skills, presentation skills, verbal and written communication skills and time management skills are essential Comfortable working in US shift All in all, someone who loves talking, engaging and selling round the clock
Key Responsibilities:
Record to Report, Taxation & Filing.
Requirements:
Electronic payment of all federal, state & local payroll taxes where applicable, with accurate and timely payroll tax deposits and returns.
Maintain records accordingly.
Withholding & remittance of employee garnishment payments to the appropriate agencies.
Working Hours: 7 PM- 4 AM |Mon-Fri
Working Location: Aligarh, Uttar Pradesh
We are looking for a motivated Information Security who is a self-starter, has an eye for detail, is analytical in approach, loves solving problems, and someone who can take initiatives to build and improve the company’s information security, identify risks and act on the required changes quickly.
What you will do:
- Develop efficient strategies to protect the system, the networking infrastructure, data, and information systems against potential threats/cyber risks
- Routinely performing threat analysis, system checks, and security tests
- Defining and updating information security criteria and validation procedures
- Effectively discuss to understand safety and security and fix the problems along with different stakeholders
- To be a security representative or point of contact for all technical deliveries, initiatives, and project implementations.
- To develop technical processes and procedures and promote compliance in line with regulations, corporate policies, or standards as per ISO27001
- Assess technical security risks in terms of impact to systems and service confidentiality, integrity, and availability, and report and escalate results of risk assessments.
- Report any real or potential security breaches/vulnerabilities to various stakeholders and provide technical support during incident response
- Monitor security tools to detect security events & incidents Report and escalate any security breaches to the Information Technology Security Officer
- Operate vulnerability scanning and compliance tools to identify system weaknesses
- Represent IT Security matters at technical and business forums
Requirements:
- 3-5 years of relevant experience in the information security field.
- Team handling/Mentoring experience
- Relevant experience working with ISO Policies, GDPR guidelines.
- Strong knowledge of network architecture and security concepts related to routing
- Exceptional attention to detail
- Excellent analytical and problem-solving skills
- Great team player and able to work efficiently with minimal supervision
- Excellent communication skills, both written and verbal, work with the different stakeholders on strengthening the security risks
- Able to handle and cope with stressful situations and understands the pressures of a start-up environment.
About the company: Our Client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods
and a vision of socio-economic transformation. The Lighthouses are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together
towards changing lives.
About the Role
The Assistant Manager - Compliance & Governance will be responsible for overall financial compliance and governance for the organisation. The position is responsible to work with Senior Leaders enhancing financial processes for facilitating growth of the organization.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems development and compliances management.
Roles and responsibilities:
1. Compliances:
● End to End management of compliance requirements for LCF.
● Responsible for organising MIS review meetings as per the timelines.
● In consultation with all concerned,compliance trackers and dashboards and ensure they are accurately and timely updated.
● Support in development and review of MOU’s, agreements and any other documents as required.
● Ensure compliances for Section 8 non profit rules/governance of statutory reporting.
2. Board Management:
● Preparation and Signing of minutes of all board meetings and committee meetings during the year.
● Provide insightful and accurate reports to the Board of Trustees and Senior Management as and when required.
3. Systems & Processes:
● Support in setting up systems for the corporate development team on a need basis.
● Stay informed about programmatic developments at all levels to document them in strategic reports.
● Contribute to any reports, collaterals due for Donor or internally.
● Any other responsibilities assigned by the immediate line manager
What are we looking for:
● Education: CS/CA/Post graduate in Finance
● Experience: Minimum experience of 3-6 years. Preferably prior experience of working in compliances & finance management.
● Data management skills – Hands-on experience in project management and data driven program evaluation
● Strong knowledge of FCRA laws,NGO compliances.
● Should be proactive and detail oriented.
● Ability to work independently with minimal supervision.
● Analytical skills
● Problem-solving skills
● Excellent verbal and written communication skills.
● Prior experience of working with state and national governments.
● Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
Base Location: Aundh, Pune, Maharashtra
Regards
Team Merito
Voiro is a media technology company founded in 2014 – a B2B SaaS offering that is
trusted by some of India’s largest media powerhouses. A revenue analytics platform
for content led businesses, Voiro helps media companies unlock a data driven
approach to accelerating revenue. Over the last 6 years, Voiro has become the
revenue management platform of choice in the Indian media space, earning its spot
in the core technology stack that has driven large live events year after year such as
the IPL, the Oscars, Bigg Boss and Big Billion Day.
Job Description
We’re looking for a marketing leader to build a top-quality marketing practice; one
that will help scale Voiro to the next level on the back of a strong product, a
customer list that includes the best of Indian media, and a tight, close-knit team.
Your Responsibilities
As Voiro’s Vice President of Marketing, you will:
● Be responsible for building and strengthening Voiro’s brand and positioning
in line with the company’s product, vision and strategy
● Own and execute a communication strategy, both external and internal
● Be responsible for delivering a pipeline of conversations to our sales team
● Build a robust, data-driven, measurement-focused marketing practice,
including but not limited to product marketing, content marketing, events
and digital marketing
● Grow a team of focused, capable, marketing specialists
Experience and background
We’re looking for someone with 8 or more years of experience in B2B marketing,
working across at least two or three of the following verticals: brand marketing,
digital marketing and lead generation, product marketing, events, content
production, research and measurement. An MBA is preferred but not essential
Our ideal hire will:.
● Have experience leading a team
● Be a complete technology and media enthusiast
● Be familiar with SaaS business constructs
● Be driven by data and measurement
● Have unquestionable ethics and be incredibly self-motivated
Responsibilities:
- PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the categories.
- Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
- Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories globally.
- Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalations and deliver on the expected NPS for the category.
- Category marketing: Create weekly, monthly, and quarterly calendars Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
- Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
Following skills are mandatory:
- 5-10 years of experience in global category roles, preferably digital categories like gift cards, perks, deals, experiences, loans, insurance, merchandise etc.
- Hands-on in Sales, Operations, Catalog and Category Management.
- Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
- Good communication and team management skills.
- Engineering + MBA from reputed colleges would be preferred.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.
We are looking for an automation specialist who will play a key role in Sattva's digitisation
initiatives. Our rapid growth in the last year has underscored the importance of
technology-driven solutions to manage business processes at scale.
Currently our tech landscape is a collection of best-of-breed SaaS solutions that need to be
integrated/extended based on business needs. This role involves identifying automation
opportunities and realising them through low/no-code platforms like AppSheet, Zapier, etc. It is a technical role that also involves interfacing with people across different Business Units within Sattva. It offers the opportunity to work with best-in-class SaaS solutions like Google Workspace, FreshTeams, ClickUp, and QuickBooks.
Responsibilities
● Analyse existing landscape of SaaS solutions to identify automation gaps in key
business process
● Integrate best-of-breed SaaS solutions using APIs and Low/No-Code tools
● Build apps to extend existing SaaS solutions like FreshTeams, QuickBooks, ClickUp, etc
using available APIs and SDKs
● Configure SaaS solutions to meet the needs of a specific Business Unit or of a defined
security policy
● Build Slack apps to integrate with SaaS solutions in the landscape
● Troubleshoot technical issues with the configured solutions in the landscape
Ideal Candidate Profile
● 1+ years of experience in integrating/extending SaaS solutions
● Solid expertise in developing automation scripts and applications using Javascript or
Python
● Strong problem-solving ability
● Excellent communication skills
● Proven ability to interface with multiple stakeholders across business vertical
Desired Candidate Profile
- Minimum 3 years of hands-on development experience
- Experience with VoIP based technologies based on SIP protocol.
- Solid C, C++ experience, Python
- Experience in developing multi-threaded and client server application
- Experience in Linux/Unix environment
- Experience/Knowledge in at least three of the following technical areas is also required:
- Object oriented design and methodologies
- Experience developing cloud-based services (e.g. SaaS, PaaS)
- Knowledge and development background in web services, or web based technologies using REST.
- Experience with highly available/redundant softwer.
- Strong communication skills required.
- Strong writing skills required.
- Ability to multi-task and handle changing priorities.
- Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
- Excellent team skill, can-do attitude, focus on quality.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres