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• 2 years of hands-on experience in Salesforce Sales Cloud, Service Cloud & Lightning
• Proven experience of Quality Assurance Testing for Salesforce core and system
integration
• Strong experience and knowledge of Salesforce configuration and standard Salesforce
functionalities
• Hands on knowledge of JIRA is must. Knowledge of testing tool like TestRail, Zephyr is
a plus
• Current knowledge of testing solutions using Lightning and LWC
• Basic idea about Apex, VF and Java script would be an added advantage
• Strong problem-solving skills and communication skills
• Ability to explore new tools, techniques, and approaches to enhance quality
assurance
• Salesforce Admin Certification, Salesforce App Builder Certification, ISTBQ Foundation
Certification, OR equivalent
• Engineering graduate/ MCA / MBA or equivalent
We are looking for a Support & QA personnel to handle customer issues on production. Additionally they should be able to assess software quality for fixes and enhancements through manual testing. In this role, you should have a keen eye for detail and excellent communication skills. Should be competent in executing test cases, deploy fixes on production systems and be passionate about quality to ensure that our products are up and high performing.
Responsibilities:
- Ability to manage Customer calls and queries and hand holding to resolve issues.
- Raise and prioritise production tickets
- Perform Root Cause Analysis and liaise with customer and engineering team for fixes and resolution
- Liaison between Customer and development team for deployment of fixes.
- analysing user stories and/use cases/requirements for validity and feasibility
- Creation and documentation of Test plan.
- execute all levels of testing (System, Integration, Regression, Post Implementation)
- Provide support and documentation
Requirements:
- 2 – 4 years of experience as a Software Tester or Support
- Ability to handle multiple tasks simultaneously
- Ability to work in a fast-paced environment with minimal supervision
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Location:
Chennai
• Responsible for the quality of product delivery to customers and ensure we put out certified releases to customers
• Be responsible for leading and managing the QA team
• To be able to establish a solid relationship with other team members to understand the vision, requirements, and priorities of our business partners
• Participate in product and feature design with developers, product managers, and business systems analysts
• Design, Develop and Execute test strategies, test scenarios and test plans for new components and help root-cause issues working with software development teams
• Understand requirements and review the Test Cases and all other documents created by the QA team
• Develop plans, schedules, metrics, data needs and scenarios for end to end integration testing including areas such as database impacts, software scenarios, or usability as well as environment set ups and build plans
• Maintaining and Reporting on important QA metrics periodically
• Implement tools and technologies consistent with scaling processes in growing companies including helping speed up regression cycles by identifying areas of automation opportunities
• Maintain complete traceability of issues all the way from roadmap to production environments
Desired Skills & Qualifications:
• A Minimum of a Bachelor’s degree in Computer Science or related software engineering discipline, or equivalent
• Ability to learn and adapt quickly; ability to motivate people, instil accountability and achieve results
• Possess good oral and written documentation skills and be able to interact with other team members to deliver with quality
• Be a self-starter with the ability to deliver on time with quality and also handle multiple tasks simultaneously
• Must have experience in performing quality assurance testing -functional, performance (load, stress, reliability) and regression
• Experience with Agile development methodology (e.g. Scrum)
• Passion for testing with the "break it" mentality
• Have Experience in SELENIUM(JAVA), JMeter and hands on experience on MySQL would be a plus
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building an in depth understanding of all our offline and online products
- Ensuring our online apps across all platforms are stable.
- Regularly monitoring the crash reports, understanding why crashes are happening, recording them, getting them fixed by coordinating with the tech team, keeping checking so that the same is not repeated.
- Executing test cases (manual or automated) on all offline and online products, analyzing results, recording them, understanding why an error is occurring or a bug is coming, coordinating with tech team to fix them, ensuring the same is not repeating
- Proactively and responsibly driving all communication with tech and product teams to ensure all bugs are rectified in least possible time and taking responsibility for coordinating the same and reporting to the entire group with follow on testing. Giving final approvals of stability on each such bug reported.
- Creating logs to document testing phases and defects
- Reporting bugs and errors to development teams
- Working closely with the development and product management teams to take overall product responsibility
- Sharing proactive ideas on product growth basis testing experience
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development lifecycle
- Creating short testing teams in operations and other departments, and positively engage other people in testing, feedback and then getting the issues/ bugs/ errors collated and reported to the tech team, and then do planning and proactive follow ups to get them rectified and tested again.
- Owning up the finer details of our tech products and create a testing and feedback driven product growth.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to do anything
- Should be result-driven, have good communication skills, and up-to-date knowledge of software testing methodologies, identifying the bugs, getting them fixed and ensuring the best of user experience.
- 1 to 2 years of hands-on experience in Software / Application testing in conducting tests, analyzing the results, reporting observations to the tech team and getting them fixed.
- Experience of taking proactive responsibility of product stability and working closely with the product teams to ensure quick and efficient rectifications and retestings, keeping logs and documenting, reporting, project and process management, and hands on approach to product stability and growth.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset.
- Good command in excel, word and google sheets/google drive folders to prepare and record all interactions, maintain various data and test cases, logs, queries, resolutions, reports and build a proactive process of keeping the records updated and ensure closures.
- Should be skilled in Testing Mobile apps on both android and iOS.
- Having 6+ experience as a QA/SDET
- Having good knowledge on iOS/Android App based apps testing.
- Having good exposure on mobile based application testing and testing process.
- Good knowledge on backend API testing
- Good in writing manual test cases with all possible scenarios.
- Good exposure on JIRA, Zypher and QC.
- Good in debugging skills and ELK stack.
- Good to have experience in Java and automation technologies
We are Hiring candidates for our Application Team
Job description:
Looking to hire members for the application team who will Test and Support the application suite and eventually gather requirements and handle deliverables.
Responsibilities for the Role:
- Develop a full understanding the Product workflow.
- Collaborate closely with technical team members to solve the client requirements /study the feasibility.
- From future requirements analyze possible users stories /use cases for ascertaining the feasibility and preparing acceptance criteria/necessary steps for verification & validations.
- Preparation of test cases & scenarios.
- Participate in design reviews and providing input on requirements, product design, and potential problems.
- Execute all levels of testing (System, Integration, and Regression).
- Analyze test results, errors/bugs, and usability and database impact.
- Design and develop automation scripts when needed.
- Participate in Application support activities to solve real time client issues.
- Manage client calls 24/7 and work on incident tickets to provide solutions in time.
- Good communication and Presentation skills.
Interview Rounds (May Vary): Technical Written Test followed by Presentation/GD and then PI.
Note: Selected candidates will be hired for internship
Paid Internship period: 1-3months.
Based on performance candidate will be hired as a permanent/fulltime employee.
Designation: Associate - QA
Office Location: Goregaon Mumbai
Position description: 2+ years of hands on experience in testing.
Primary Responsibilities:
- To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
- Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
- Required to plan test cases in consultation with the stake holders
- Required to document all bugs and findings of these tests and ensuring they are addressed
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.
- Develop detailed test strategy and test plans for various features at the functional and system level.
- Be a gatekeeper for the quality of any product going out in the market from Rapido including customer experiences.
- Integral members of SDLC right from product requirements gathering phase to design reviews till the delivery of the product.
- Maintain a staging environment to effectively verify and validate the products.
- Ensure comprehensive test coverage by preparing a detailed capability matrix to map features to the functional requirements of the test plan and for defining the acceptance criteria.
- Effectively develop an automation to improve efficiency/productivity.
- Expertise in developing automation framework for mobile apps, web UI, APIs using appropriate open source tools like Appium, Selenium, SOAP UI, Rest Assured etc.
- Fluent with OOPS concepts and any one programming language like Java, Python etc.
- Cover all dimensions of Rapido’s product which includes features/functionality, scale/load, usability, and performance.
- Hands on experience in CI/CD driven test processes is an added benefit.
- Analyze defects to assess the severity and prioritize them for development to fix.
- Work with software developers to tune code and track all problem reports to closure. Analyze test results to ensure functionality and recommend appropriate action.
- Mentor QAs within the team.
- Graduation/Masters in computer science
- 2-7 Years of relevant experience
- Round 1 – Technical Interview 1
- Round 2 – Technical Interview 2
- Round 3 – Managerial Round
- Round 4 – HR Round