FigmaAbout SmartQ
A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.
Roles and Responsibility:
1. Lead product design strategy
Set the vision for all the products (India Region) and develop Product strategy in collaboration with Director of Design, Product director and Engineering head
Create innovative designs which effectively respond to briefs and solve for the challenge presented. (Deliverables include—but not limited to—high-level and/or detailed user flows, wireframes, and mock-ups to effectively communicate design ideas).
2. Enable growth in Collaboration with Key Stakeholders
- Collaborate with multiple stakeholders to understand the current product suite and leverage the research to build the effective product suite.
- Communicate design intent to cross teams and stakeholders with clear rationalization and justification for design work prioritising advocacy for users' needs.
- Actively work with product trio foster with a data-driven, strategic design approach to achieve product goals in a timely manner.
- Derive key metrics and performance indicators and measure, track and continuously optimise to achieve the overarching goal.
- Partner with product managers, engineers, marketing team, and designers to oversee the user experience of a product from conception until launch and sustenance.
3. Lead & mentor the team
- Guide the team of Product Designers to conceptualize/ Design flows and experiences that are incredibly simple to use but elegant and Impactful to experience.
- Sparks thoughts/ innovative ideas in the team and bring the best of the teammates by nurturing, mentoring, and leading them in the right path
- Work closely with operations and business teams to better understand the business and ground reality through users' point of view, and with marketing, tech operations teams to launch products that communicate effectively.
- Practice design thinking process throughout the product life cycle and guide the team with focus on fundamentals of the design thinking process and deliver best products to the world
- We are looking for a person who has been there and done that; someone who has built products from scratch and scaled it across multiple platforms (Android, iOS), devices (Large form factors), countries and cultures
- Experience designing enterprise products for 8-10 years preferably in F&B (Food & Beverage) industry/ B2B (Business 2 Business) service industry. Should have bachelor's degree in design (e.g., interaction, graphic, visual communications, product or relevant), or equivalent practical experience.
Qualifications:
- Extensive experience in visual design, Interaction design, in-depth understanding of designing, wire-framing, prototyping tools to demonstrate how a particular flow or interaction will work.
- Evidence of strategic product thinking with the ability to develop product goals, identify opportunities, and make decisions based on the impact to people and the company
- Experience in building relationships with outstanding written and verbal communications skills and the ability to influence both internally and externally.
What is in it for you?
Ability to perform in a truly flexible environment: the agility of a start-up and the Stability of an MNC.
Good career growth with a high impact Job. Your designed Product will be implemented across India and will become reference for 13 other countries where other SmartQ products are implemented.
Shubham Vishwakarma
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