IT Support Engineer– Printers & IT Equipment USA Support

at Lynx Technologies LLC

IT Support Engineer– Printers & IT Equipment USA Support

Lynx Technologies LLC

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IT Support Engineer– Printers & IT Equipment USA Support

at Lynx Technologies LLC

Posted by Deepak Sharma

1 - 5 yrs

₹3.5L - ₹7L / yr

Ludhiana

Skills

Printer support

Hardware installation

Software installation

Hardware troubleshooting

Hardware technician

Remote support

Communication Skills

We are a USA-based eCommerce & IT solutions company specializing in printers and refurbished IT equipment. We are hiring Printer Technicians to provide remote and onsite support for our USA clients.

Responsibilities:

Troubleshoot and fix HP printers (hardware & software issues).

Assist USA-based clients with setup, configuration, and repairs.

Work on refurbished IT hardware (printers, desktops, laptops, UPS).

Provide step-by-step guidance to customers via remote tools or calls.

Collaborate with the support team to resolve escalated issues.

Maintain service logs and documentation of repairs.

Requirements:

Proven experience as a printer/IT technician.

Strong knowledge of HP printers (LaserJet, DeskJet, Enterprise models).

Good problem-solving and communication skills.

Comfortable working in night shift (8:30 PM – 4:30 AM IST).

Ability to support international clients (USA).

What We Offer:

Competitive salary and growth opportunities.

Remote-first job with international exposure.

Training & development on advanced IT equipment.

Chance to work with a fast-growing eCommerce brand.

Responsibilities:

Troubleshoot and fix HP printers (hardware & software issues).

Assist USA-based clients with setup, configuration, and repairs.

Work on refurbished IT hardware (printers, desktops, laptops, UPS).

Provide step-by-step guidance to customers via remote tools or calls.

Collaborate with the support team to resolve escalated issues.

Maintain service logs and documentation of repairs.

Requirements:

Proven experience as a printer/IT technician.

Strong knowledge of HP printers (LaserJet, DeskJet, Enterprise models).

Good problem-solving and communication skills.

Comfortable working in night shift (8:30 PM – 4:30 AM IST).

Ability to support international clients (USA).

What We Offer:

Competitive salary and growth opportunities.

Remote-first job with international exposure.

Training & development on advanced IT equipment.

Chance to work with a fast-growing eCommerce brand.

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About Lynx Technologies LLC

Founded :

2024

Type :

Services

Size :

0-20

Stage :

Bootstrapped

About

At Lynx Technologies LLC, we are redefining how software, AI, and digital products are designed, developed, and scaled. As a next-generation software development and technology partner, we specialize in building cutting-edge digital solutions for ambitious businesses worldwide.

We combine human creativity, AI automation, and advanced technology to empower startups, enterprises, and entrepreneurs to turn their ideas into reality — faster, smarter, and more efficiently than ever.

Whether it's building custom AI-powered platforms, next-gen websites, mobile apps, enterprise-grade software, or scalable digital marketing solutions — Lynx Technologies delivers with precision, innovation, and future-ready designs.