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HP Service Manager Consultant
Hiring for one of the global ITSM Company
HP Service Manager Consultant
Hiring for one of the global ITSM Company's logo

HP Service Manager Consultant

at Hiring for one of the global ITSM Company

Agency job
3 - 7 yrs
₹10L - ₹18L / yr
Remote, Mumbai
Skills
HP Service Manager
Micro Focus
Service Manager
HPSM

Job Description Position: HP Service Manager Consultant

Product: HP Service Manager/ Microfocus Service Manager/ HPE Service Manager, Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Mumbai (Willing to travel – National and International)

Duration: Permanent

Experience: 3 years and above

Job Description:

  • HP Service Manager/ Microfocus Service Manager/ HPE Service Manager 7.X/9.X, Connect IT9.X Solution Design & Implementation skills.
  • Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
  • Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM and Request Management modules customization and configuration.
  • Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
  • Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
  • Hands-on experience on Connect IT scenario creations and updates.
  • Should possess strong RAD programming and Java scripting skills.
  • Should possess good reporting (Crystal Reports, Oracle or SQL scripting) skills.
  • Must have knowledge on Oracle 11i and 12c database usage.
  • Should be comfortable with various operating systems usage – Linux, Windows
  • Hands-on experience on deploying and configuration of SM Web Tier.
  • Hands-on experience on upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
  • Hands-on experience on SRC Web Tier customisations.
  • Good Knowledge of SMA-SM and SMAX technologies.
  • Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX is preferred.
  • Hands-on troubleshooting experience on Kubernetes, PostgreSQL is preferred.
  • Must have experience in integration technologies and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM.
  • Should be ready for domestic and international travel / onsite visits on need basis.

 

Additional Good to Have Skills:

  • SOAP and REST Webservice skills.
  • Integration experience with 3rd party tools using API calls.
  • Exposure to Asset Manager and uCMDB.
  • Good knowledge of ITIL processes.

Key skill- HP Service Manager/ Microfocus Service Manager/ HPE Service Manager 7.X/9.X

SMA-SM and SMA-X 2018.XX and 2019.XX, uCMDB-SM, OMi/OpsBridge-SM, API, ITIL, SLM, RAD Programming, Crystal Reports, Oracle or SQL scripting, SRC Web

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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