Shift Time : 5:30 pm to 2:30 am IST
Contract Role - 1 Year contract
Job Title: DocuSign CLM Administrator
Job Summary
We are seeking a skilled DocuSign CLM (Contract Lifecycle Management) Administrator to manage, configure, and support the DocuSign CLM platform. The ideal candidate will be responsible for maintaining contract management workflows, system configurations, managing different xml templates, user administration, and integrations while ensuring compliance with organizational policies.
Key Responsibilities
Platform Administration
- Administer and maintain the DocuSign CLM platform, including configuration, security, and performance monitoring.
- Manage user roles, permissions, and access controls.
- Configure contract workflows, templates, clause libraries, and approval processes.
- Maintain system settings, metadata, and document generation templates.
Contract Lifecycle Management
- Support the full contract lifecycle process including creation, review, approval, execution, and renewal.
- Configure and maintain contract templates, clause libraries, and document automation.
- Ensure proper version control and audit trails for contract documents.
Workflow & Automation
- Design and implement automated workflows and approval routing.
- Configure notifications, reminders, and escalations.
- Improve efficiency through automation and optimization of contract processes.
Integration & Technical Support
- Support integrations with systems such as:
- Salesforce
- ERP systems
- Document management systems
- Work with IT teams on API integrations and system upgrades.
- Troubleshoot system issues and coordinate with DocuSign support when required.
Reporting & Compliance
- Generate and maintain reports and dashboards for contract metrics and compliance.
- Ensure adherence to legal, regulatory, and company policies.
- Monitor contract milestones, expirations, and obligations.
Required Skills & Qualifications
Technical Skills
- Hands-on experience with DocuSign CLM Administration
- Knowledge of contract lifecycle management processes
- Experience with workflow configuration and automation
- Understanding of DocuSign eSignature integration
- Familiarity with API integrations and system integrations
- Experience with template creation and clause library management
Preferred Technical Skills
- Experience with Salesforce + DocuSign CLM integration
- Knowledge of DocuSign Gen / Document Generation
- Experience with DocuSign Insight or CLM analytics
- Understanding of XML / JSON / APIs
- Basic SQL or reporting tools
Soft Skills
- Strong analytical and problem-solving skills
- Excellent English communication
- Ability to work with legal, procurement, and business teams
Education & Experience
- Bachelor’s degree in Information Technology, Business Administration, or related field
- 3–6 years of experience in Contract Lifecycle Management systems
- 3+ years of DocuSign CLM administration experience preferred
Preferred Certifications
- DocuSign CLM Administrator Certification
- DocuSign eSignature Specialist
Location
Any
Timezone
Provide support until 2:30 AM IST
Shubham Vishwakarma
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