Data Scientist (GenAI)

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Hexr Factory is a futuristic tech company focusing on XR, AI, computer vision, and Industry 4.0. We are looking for young enthusiastic and fresh talents who are ready to face challenges and can learn quickly. We assure you that you’ll have a deep learning curve and growth opportunities.

3D Artist (Modeling & Texturing)

You will work closely with the design team and will have an important role in demonstrating and maintaining the visual and technical aspects of 3D assets. You will play a key role in creating digital assets that will be used for developing engaging visual and interactive experiences.

Responsibilities

● Create and modify 3D game assets (characters, environment objects, props, etc.).

● Work at the direction of the lead to assure that both their own models as well as those created by other art team members are technically flawless and maintain continuity with the brand guidelines and the team’s creative vision.

● Work within an Agile software development framework to assure timely review of all assets by the art director, prompt implementation of revisions wherever necessary, and swift deliveries of completed assets to the technical artist and/or engineering team in production-ready formats.

● Create both high poly, high resolution and low poly game-ready 3D models based on concept art, reference images, and through extrapolation of existing work by the Art Director, Environment Artist, and/or Character Designer.

● Design and apply textures to and rig your own models, as well as those created by other artists.

● Modify and optimize existing assets for implementation both quick-and-dirty tests and polished production work.

● Assure that all completed assets for both test and polished software releases are consistent with the team’s creative vision as well as the overall brand guidelines.

● Attend and report in daily scrums and bi-weekly sprint planning sessions, reviews, and retrospectives in accordance with Agile best practices.

Requirements

● Expert knowledge of both Hard surface and Organic modeling.

● Exceptional 3D Modeling and Texturing skill necessary.

● Expert knowledge of edge flow for animation.

● Expert knowledge of UV mapping and texturing.

● Knowledge of Zbrush , substance painter and substance designer is a plus.

● Demonstrated ability to work independently with minimal supervision.

● Must have strong attention to detail and be able to manage multiple projects and meet client deadlines

● Advanced knowledge of Maya, or equivalent 3D program, with Maya preferred.

● Comfortable working in a dynamic, fast-paced environment.

● Anatomy class skills are a plus.

● Willingness to learn and adapt to new tools and workflows and be updated with the evolving industry.

Work Location: Chennai, Tamil Nadu, India

If interested, please share your resume and portfolios.

Web: www.hexrfactory.com

We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across

the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by

providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective

collaboration between sales and technical teams.

Major Areas of Responsibilities

• Determines customers’ products needs and desires by market research. Well versed

with defining Product Definition Documents

• Recommends the nature and scope of present and future product lines by reviewing

product specifications and requirements; appraising new product ideas and/or product

• Assesses market competition by comparing the company’s product to competitors’

products

• Provides source data for product line communications by defining product marketing

communication objectives

• To increase market share, work closely with sales team to develop product sales

strategies.

• Provides information to management by preparing short-term and long-term product

sales forecasts and special reports and analyses; answering questions and requests

• Help sales to close deal by providing solution based on company’s product offering

• Brings new products to market by analyzing proposed product requirements and

product development programs; preparing return-on-investment analyses; establishing

time schedules with Technology team

• Determines product pricing by utilizing market research data; reviewing production and

sales costs; anticipating volume; costing special and customized orders

• Maintain and Upgrade professional and technical knowledge

• Contributes to team effort by accomplishing related results as needed.

• Some technical knowledge is preferable in the Mobile domain.

Qualification:

 Bachelor’s Degree or Higher

 In-depth understanding of telecommunications products, services, and solutions.

 Familiarity with network architecture, mobile technologies, and emerging telecom

trends.

 Certifications

 Proven track record in pre-sales activities, including solution design, proposal

development, and client presentations.

 Ability to translate technical features into business benefits for clients.

 Experience in leading and managing a pre-sales team.

 Strong leadership and team collaboration skills.

 5+ years of experience in RFP management.

Knowledge & Skills required:

 Technical Aptitude

 Communications & Interpersonal Skills

 Sales Acumen

 Presentation Skills

 Analytical and Problem-Solving Skills

 Team Collaboration

 Negotiation and Contract Management

 Innovation & Strategic Thinking

 Product Knowledge

 Market Awareness

 Understanding of Business Process

 Tech-Savviness - Eg - CRM's, Tools

Company Introduction

iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management.

For more information visit: https://ischoolconnect.com/">https://ischoolconnect.com/

LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/">https://www.linkedin.com/company/ischoolconnect/

Job Description

Designation: Senior Frontend Developer

Location: Malad, Mumbai (Currently Remote)

Reports to: Product Manager 

Principal Accountabilities:

• Develop, Enhance, and Modify Applications for a Global Market Environment.
• Design, Code, Test, Debug, and Document programs for corporate systems architecture.
• Work closely with Business stakeholders to define requirements for system applications

Work Dimensions:

• Working on any of the frameworks - Vue/ Angular/ React.
• Should be able to quickly take visual specs and produce responsive web pages.
• Building cross-browser and cross-platform web applications.
• Working with scalable, high-performance systems.
• Unit & E2E testing of Front-End web applications using JavaScript frameworks such as Karma, Jest, Cypress, etc.

• Strong Core JavaScript & ES6 programming skills.

• Understanding of Front-End tools and bundlers.
• Integration of user-facing elements developed by front-end developers with server side logic
• Design and implementation of low-latency, high-availability, and performant applications.

Work Context:

• A fast moving, high growth, entrepreneurial environment.
• Need to work on Git and work in a highly collaborative environment.
• Good communication skills and timely reporting are required.
• Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances.
• Attention to detail needed to maintain a global standard of work output.
• Supervise, mentor, coach a small team of associates on a day to day basis for better management of the collective performance.

Role requirements:

• 2 to 6 years of experience in the IT industry
• 2+ years of hands-on front-end experience working with incremental versions of Angular
• Practical work knowledge of Semantic & Accessible HTML.
• Practical work understanding of Modern CSS techniques, as well as experience working with common CSS libraries like PostCSS, TailwindCSS, etc.

• Strong problem-solving ability 

• A good team player
• Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science

Parikshram is a Bangalore based tech startup company, building the world's first career success platform for QA-Testing professionals around the world. Currently running through the social media channels with the name of “Software Testing Studio" (soon to be renamed as Parikshram), it has an active user base of ~0.2 million testing professionals and focuses on recruitment, upskilling and community building. The company is growing at a rapid pace and is hiring aggressively.

• 5+ years experience in PHP and Wordpress development, WordPress CMS Installation, theme customizations.
• Should possess strong knowledge of SEO, Secure sites, Wordpress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages. Payment Gateway integration for WooCommerce (eg: Paypal, Razorpay, etc).
• Ability to build and manage a team.
• Good communication skills.