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Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the companies quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the companies management
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals.
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement.
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports.
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required.
• Coordinate all QA/QC activities with the site QC manager
• Coordinate all QA/QC activities with the site QA/QC procurement manager
• Coordinate all quality related correspondence with the customers representatives.
• Monitor statistical method reporting.
• Action and close all customer complaints
• Control all achieve documentation upon the completion of the project.

Job Title: Senior Java Full Stack Developer

Locations: Delhi NCR, Hyderabad, Chennai, Pune, Bangalore Experience: 6–13 Years

Employment Type: Full-Time

"Need Immediate joiners or serving notice period candidates only can join in a maximum of 30 days"

About the Role

We are looking for an experienced and highly skilled Java Full Stack Developer with strong backend expertise in Java and hands-on experience in ReactJS for front-end development. The ideal candidate will drive the design, development, and implementation of high-performance, scalable applications that meet business goals.

Key Responsibilities

Backend Development (Approx. 80%)

• Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and related frameworks.
• Build and optimize RESTful APIs and microservices.
• Collaborate with cross-functional teams to define backend architecture and ensure high availability and performance.
• Troubleshoot complex issues, debug code, and improve overall system reliability.
• Participate in code reviews, design discussions, and technical decision-making.

Frontend Development (Approx. 20%)

• Develop responsive user interfaces and reusable ReactJS components.
• Integrate frontend components with backend services and APIs.
• Ensure high performance, cross-browser compatibility, and seamless user experience.

General

• Work in an Agile/Scrum environment and deliver high-quality software on schedule.
• Maintain robust documentation and follow SDLC best practices.
• Mentor junior developers and contribute to team growth.

Required Skills & Qualifications

• 6–13 years of professional experience in software development, with a strong focus on backend systems.
• Advanced proficiency in Java, Spring Boot, and related server-side technologies.
• Hands-on experience with ReactJS and modern JavaScript.
• Solid understanding of REST APIs, microservices architecture, and web services.
• Strong database skills (SQL and/or NoSQL) and familiarity with schema design.
• Experience with version control (e.g., Git) and CI/CD practices.
• Excellent problem-solving, debugging, and communication skills.

Preferred Skills (Bonus)

• Experience with containerization and orchestration (Docker, Kubernetes).
• Exposure to cloud platforms (AWS, Azure, GCP).
• Knowledge of message queuing (Kafka, RabbitMQ).
• Familiarity with automated testing frameworks and best practices.

Education

• Bachelor’s or Master’s degree in Computer Science, Engineering, IT, or a related field (or equivalent practical experience)

Job Description: Senior Full Stack Java Developer

Timings: 2 p.m – 11 p.m

Employment: Full-time (Hybrid)

Overview: We are hiring two exceptional India-based Lead Developers to work as core members of U.S. based Agile teams. These individuals will own the technical implementation of critical features across customer-facing and associate-facing applications. This is a hands-on technical role, with at least 50% of time spent actively writing code or performing engineering tasks, while also guiding the rest of the team in execution.

Key Responsibilities:

• Serve as the senior technical contributor in a cross-border team focused on Loyalty, Mobile App, CRM, and Customer Pickup.

• Own software design, development, testing, and delivery for cloud-native microservices and web components.

• Lead and guide code reviews, enforce coding standards, and ensure best practices across development.

• Work closely with American product, architecture, and Development Manager teams to break down epics, refine stories, and estimate work. • Mentor India-based junior developers and enforce engineering best practices in a collaborative, remote-first culture.

• Proactively communicate blockers, design decisions, and progress across global teams.

• Write clean, testable, scalable code with strong observability and resilience patterns.

• Integrate with Salesforce, internal APIs, SQL/NoSQL systems, and customer data platforms.

Required Experience & Skills:

• 8-10 years of hands-on development experience.

• Deep expertise in Java, Spring Boot, RESTful API development, SQL (PostgreSQL, SQL Server), and front-end frameworks (React/Angular). • Experience working within an Agile environment alongside U.S.-based product managers, development managers, and designers.

• Strong debugging, troubleshooting, and unit/integration testing skills.

• Familiar with CI/CD pipelines, source control (Git), containerization (Docker), and modern deployment patterns.

• Excellent communication and proactive problem-solving in a remote-first environment.

• Prior experience working in an offshore/onshore model is highly preferred. 

Sr. Technical IT Recruiter 
Prefers someone local to Bangalore, or okay with any Accion offices at Hyderabad, Pune, Mumbai post pandemic, 

Complete WFH is also possible for a right candidate
Present Virtual Operations since Covid
Full Time Permanent Opportunity; Okay with CTH model too 

Job Descritiption: 
- Min of 3 plus years of relevant END-END recruitment experience; Starting from sourcing a candidate till onboarding, maintaing complete rapport
- Worked in fast paced environments, eager to learn new work, passionate about recruitment 
- Individual contributor, has good listening skills, 
- Smart working
- Thinking out of the way in hiring talent
- Good to have social medial platforms hiring 
- Fast Leaner, who has aspirations to grow next level very soon
- Prior experience in hiring Emerging Technologies is a PLUS
- Very good opportunity to hire and recruit candidates only for cutting edge emerging techologies mostly
 

• Previous experience working as a React.js Developer.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles
• Familiarity with RESTful APIs
• Knowledge of performance testing frameworks including Mocha and Jest.
• Familiarity with code versioning tools (such as Git )
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.